9
Troubleshooting
Topics covered in this chapter:
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9.1
Status alerts, causes, and recommendations
Alert num-
ber
Alert title
A001
EEPROM Error
A002
RAM Error
A003
No Sensor Response
Configuration and Use Manual
Status alerts, causes, and recommendations
Flow measurement problems
Density measurement problems
Temperature measurement problems
Check power supply wiring
Check grounding
Check for radio frequency interference (RFI)
Check for two‐phase flow (slug flow)
Check the drive gain
Check the pickoff voltage
Check for internal electrical problems
Possible cause
The transmitter has detected a
problem communicating with the
sensor.
The transmitter has detected a
problem communicating with the
sensor.
The transmitter is not receiving one
or more basic electrical signals from
the sensor.
Recommended actions
•
Cycle power to the meter.
•
Replace the core processor.
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Contact customer support.
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Cycle power to the meter.
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Replace the core processor.
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Contact customer support.
•
Check the drive gain and the pickoff
voltage.
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Check the wiring between the sensor
and the transmitter.
•
Verify that internal wiring is secure and
that there are no internal electrical
problems.
•
Check the integrity of the sensor tubes.
Troubleshooting
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