Ricoh MP C4503 Technical Bulletin page 398

Model:
MET-C1b
Subject Smart Operation Panel is unable to connect
:
to the network
From:
1st Tech Service Sect., MFP/P Tech Service Dept.
Classification:
Symptom
Smart Operation Panel is sometimes unable to connect to the network when "Screen
Startup Mode" is set to "Quick" (as the default, this setting is set to "Normal"). If Smart
Operation Panel cannot connect to the network, the following applications and functions
cannot work properly:
- Web Browser
- Web Browser NX
- Scan to Me
- Installing an application via the eDC server
Applications that use the network function on the device (GW controller) are not affected,
such as the printer, scanner, and Web Image Monitor.
Occurrence conditions:
When all of the following conditions are met, this issue might occur:
- "Screen Startup Mode" is set to "Quick"
Screen Features -> Screen Device Settings
- "Interface Settings" is set to "Machine Network"
Screen Features -> Wireless & network settings -> Interface Settings -> Interface
Settings
echnical
T
Troubleshooting
Mechanical
Paper path
Product Safety
ulletin
B
Date:
19-Jan-15
Prepared by: E.Hinata
Part information
Electrical
Transmit/receive
Other ( )
PAGE: 1/2
No.:
RD147130
Action required
Service manual revision
Retrofit information
Tier 2