Updating The Firmware - Extron electronics DTP CrossPoint 4K Series User Manual

Updating the Firmware

The Product Configuration Software provides a way to replace the firmware that is coded on
the control board of the switcher without taking the unit out of service.
NOTE: Upgrading the firmware does not overwrite the current configuration.
Update the unit firmware as follows:
NOTE: This procedure was written using Microsoft Internet Explorer. Depending on the
browser you use, some steps or indications may be different.
1. Perform steps 1 through 6 of
firmware upgrade from the Extron website
2. Click
Run
figure
Extron website and starts the Extron Installation Program to extract the firmware file.
NOTE: The dialog boxes cited in step 2 may appear different than as shown in
figure 50 or may not appear at all, depending on your Web browser choice and its
security settings.
3. Click
Next
identified in the InstallShield Wizard window.
ATTENTION:
•
•
NOTE: Note the folder to which the firmware file is saved. When downloaded
from the Extron website, the firmware is placed in a subfolder of:
•
4.
Click
Finish
5. Connect the computer to the switcher rear panel LAN port (see
model] or
(see item
6.
Start the Product Configuration Software and connect to the unit (see
Program
Installing the Software
twice, in both the
File Download
50, on the next page). The PC downloads the firmware update from the
1
( ). The program extracts the firmware files and places them in a folder
2
The extension of the firmware file must be .eff or .efs. Opening a file with an
incorrect extension may cause the device to stop functioning.
L'extension du fichier firmware doit être .eff ou .efs. Si un fichier est ouvert avec
une mauvaise extension, l'appareil peut arrêter de fonctionner.
• 64-bit Windows OS:
C:\Program Files (x86)\Extron\Firmware
• 32-bit Windows OS:
C:\Program Files\Extron\Firmware
The original factory-installed firmware is permanently available on the unit. If the
attempted firmware upload fails, the unit reverts to the factory-installed firmware.
to exit the program (
3
item [IPCP models] both on page 17) or front panel Configuration port
R
on page 24).
A
on page 88).
DTP CrossPoint 4K Series Matrix Switchers • Matrix Software
on page 86, to download the
and
Security Warning
).
dialog boxes (see
.
.
item [non-IPCP
Q
Starting the
93