806f010d-0402ffff • 806f010d-0403ffff
806f010d-0402ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Explanation: The drive 2 has been disabled (defunct) due to a fault detected by the controller.
May also be shown as 806f010d0402ffff or 0x806f010d0402ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive.
2. Check IBM Support site for firmware updates related to your particular drive.
3. Check for any other RAID related errors.
4. Replace the drive.
806f010d-0403ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Explanation: The drive 3 has been disabled (defunct) due to a fault detected by the controller.
May also be shown as 806f010d0403ffff or 0x806f010d0403ffff
Severity: Error
Alert Category: Critical
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive.
2. Check IBM Support site for firmware updates related to your particular drive.
3. Check for any other RAID related errors.
4. Replace the drive.
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide