IBM X3950 X5 Problem Determination And Service Manual page 268

401-801-000 • 401-802-000
401-801-000 EXA Port Ping Test Aborted
Explanation: EXA Port Ping Test Aborted. Unable to get device base address.
Severity: Warning
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
401-802-000 EXA Port Ping Test Aborted
Explanation: EXA Port Ping Test Aborted. Port connections may not be correct.
Severity: Warning
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related Links:
v IBM Support Website
Latest level of DSA
v
Latest level of BMC/IMM
v
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide