806f030c-18810012 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 18 of memory expansion module(MEU).
May also be shown as 806f030c18810012 or 0x806f030c18810012
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace MEU board.
806f030c-18810013 Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Explanation: Memory test failed in DIMM 19 of memory expansion module(MEU).
May also be shown as 806f030c18810013 or 0x806f030c18810013
Severity: Error
Alert Category: Critical
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response:
1. Refer to TIP H212293 for minimum code level.
2. Check the IBM support site for any applicable retain tip or firmware update that applies to this memory error.
3. Swap the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If the failure remains on the original slot, replace the DIMM that was not moved. If the failure follows the DIMM
that was moved, replace the DIMM that was swapped.
6. If the problem re-occurs with the same DIMM connector, inspect DIMM connector for foreign material. If
damaged, replace MEU board.
806f030c-18810012 • 806f030c-18810013
Appendix B. Integrated management module error messages
569