IBM X3950 X5 Problem Determination And Service Manual page 380

264-905-000 • 264-906-000
264-905-000 Tape Test Failed
Explanation: Tape Test Failed. Software error: invalid request.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA
Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Make sure that the drive firmware is at the latest level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
264-906-000 Tape Test Failed
Explanation: Tape Test Failed. Unrecognized error.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
364
IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide