Lexus 2013 IS250 Owner's Manual page 578

562
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting any autho-
rized Lexus dealer or repairer, or another duly qualified and equipped
professional.
The doors cannot be locked, unlocked, opened or closed
You lose your keys

If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Lexus dealer or repairer, or another duly qual-
ified and equipped professional. (P. 114)

If you lose your electronic keys, the risk of vehicle theft increases sig-
nificantly. Contact any authorized Lexus dealer or repairer, or another
duly qualified and equipped professional immediately. (P. 117)
The doors cannot be locked or unlocked

Is the electronic key battery weak or depleted? (P. 441)

Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 191)

Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.

The function may not operate properly due to the condition of the radio
wave. (P. 132)
The rear door cannot be opened

Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock
is set. Open the rear door from outside and then unlock the child-pro-
tector lock. (P. 122)
IS250_EE(OM53B11E)