Lexus 2014 GS 450h Warranty And Services Manual
  1. Manuals
  2. Brands
  3. Lexus Manuals
  4. Automobile
  5. 2014 GS 450h
  6. Warranty and services manual
Lexus 2014 GS 450h Warranty And Services Manual

Lexus 2014 GS 450h Warranty And Services Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
2014
GS 450h
WARRANTY AND SERVICES GUIDE
Owner Amenities
|
Warranty Information
|
Maintenance Requirements

Advertisement

Table of Contents
loading

Related Manuals for Lexus 2014 GS 450h

Summary of Contents for Lexus 2014 GS 450h

  • Page 1 2014 GS 450h WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...

  • Page 2: Safety Precautions

    Both DC and AC high voltage Lexus recommends having maintenance and repairs for your vehicle performed are very dangerous and can cause by an authorized Lexus dealership. To personal injury, severe burns, electric locate your nearest authorized Lexus shock and even fatal injury unless dealership, log on to www.lexus.com...
  • Page 3 WeLCoMe to the LexuS FAMiLy Scheduled Maintenance: Your From everyone at Lexus, thank you for purchasing one of our vehicles. Your vehi cle requires main tenance every Lexus is designed to deliver uncom­ six months or 5,000 miles, whichever promising luxury and performance.

  • Page 4: Table Of Contents

    The Lexus Commitment ........
  • Page 5 The Importance of Scheduled Maintenance........40 Maintenance and Lexus Warranty Coverage........41 Lexus Dealership Service .

  • Page 6: Complimentary Services

    5,000 Programming of some Lexus miles, whichever occurs first. To Personal ized Settings requires special obtain this service, contact your Lexus equipment and may be performed only dealership. Your complimentary by an authorized Lexus dealership.

  • Page 7: Loaner Vehicle

    CoMPLiMentARy SeRviCeS Travel Protection • Reset maintenance reminder light Lexus will reimburse for a rental car for up to five days and for overnight • Rotate tires lodging for up to three nights (not to • Visually inspect brake pads,...

  • Page 8: Roadside Assistance

    • Towing to the nearest Lexus dealership (or an alternate Additional Coverage repair facility, if necessary). After your roadside assistance coverage expires, you may join a •...

  • Page 9: Other Benefits And Assistance

    Vehicle service Agreements vehicle is repaired with Genuine Lexus If you plan to keep your vehicle for Parts is to take it to a Lexus dealership. several years or if you accumulate Each dealership works with selected mileage quickly, you may want to...

  • Page 10: The Smart Key

    If a Lexus dealer is not available, key. The electronic key controls the please refer to www.aloa.org to find remote­entry and theft­deterrent a bonded/registered locksmith who systems, enables the push­button...

  • Page 11: If You Need Assistance

    ASSiStAnCe step 2 Both Lexus and your Lexus dealer are dedicated to serving your automotive If the dealership does not address needs. Your complete satisfaction your concern to your satisfaction, is our first priority. Should you have...
  • Page 12 Warranty Act. In addition, you must use The service is provided at no cost NCDS if you are required to do so prior to you. It is part of Lexus’ effort to to exercising certain rights or seeking promptly and equitably resolve certain remedies available under the your concerns.
  • Page 13 (VIN), the names of your selling the eligibility period, provided the and servicing dealerships, and the concern or alleged defect was brought current mileage on your Lexus. to the attention of Lexus or one of its dealers during the eligibility period. Introduction...
  • Page 14 Send your request to: to a decision being rendered. At this hearing, all relevant evidence is National Center for Dispute Settlement admissible. You and a Lexus repre­ P.O. Box 457 sentative will present both sides of the Mt. Clemens, MI 48046 case to the NCDS arbitrator(s).
  • Page 15 Lexus’ compliance, The decision of the arbitrator(s) is you may pursue any other legal binding on Lexus but not on you. remedies available to you, including Lexus must comply with the decision small claims court. You should...

  • Page 16: The Lexus Commitment

    That’s why it is important to send in the card at the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner. You’ve made a wise decision to purchase a Lexus.

  • Page 17: Warranty Coverages At A Glance

    WARRANTY COVERAGES AT A GLANCE Introduction...

  • Page 18: Your Warranties In Detail

    Begins The warrantor for these limited The warranty period begins on the warranties is Lexus, a division of vehicle’s in­service date, which is Toyota Motor Sales, U.S.A., Inc., the first date the vehicle is either...

  • Page 19: Your Rights Under State Law

    Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Any implied warranty of merchant-...

  • Page 20: New Vehicle Limited Warranty

    Lexus, subject to the here and supplied by Lexus, subject to exceptions indicated under “What the exceptions indicated under “What Is Not Covered”...

  • Page 21: Corrosion Perforation

    Lexus, subject to Lexus dealership is covered. the exceptions indicated under “What Is Not Covered” on pages 20­21.

  • Page 22: What Is Not Covered

    • Water contamination readily determined. *Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details. Your Warranties in Detail...

  • Page 23: Vehicle Identification Number

    Total-Loss Vehicles Lexus does not authorize any Any vehicle that has ever been issued person to create for it any other a “salvage” title or similar title under obligation or liability in connection any state’s law;...

  • Page 24: Dispute Resolution

    neW vehiCLe LiMiteD WARRAnty DisPUTe resOLUTiON If a dispute arises regarding your warranty coverage, please follow the steps described on pages 9­10. Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson­Moss Warranty Act.

  • Page 25: Federal Emission Control Warranty

    FeDeRAL eMiSSion ContRoL WARRAnty wHAT is COVereD AND HOw LONG emission Defect warranty emission Performance warranty Lexus warrants that your vehicle: Some states and localities have • Was designed, built and established vehicle inspection equipped to conform at the and maintenance (I/M) programs...
  • Page 26 FeDeRAL eMiSSion ContRoL WARRAnty wHAT is NOT COVereD wArrANTY PArTs LisT Air/fuel metering system These warranty obligations • do not apply to failures or Air/fuel ratio feedback noncompliance caused by: control system • • The use of replacement parts Electronic fuel injection not certified in accordance system components with aftermarket parts...

  • Page 27: Ignition System

    FeDeRAL eMiSSion ContRoL WARRAnty Hybrid system Other Parts Used in • systems Listed Battery control module • (battery voltage sensor) (8/80)* Data link connector (8/80) • • Battery thermistor Hoses, clamps, fittings, tubing and mounting hardware • Generator • Malfunction indicator •...

  • Page 28: Replacement Parts

    Owner’s Manual and this guide. your vehicle’s emission control Lexus will not deny a warranty claim systems, Lexus recommends the solely because you do not have use of Genuine Lexus Parts when records to show that you maintained servicing or repairing the systems.
  • Page 29 30 days (unless a shorter Division (6405J) period is required by law). If your Attn: Warranty Complaints claim is denied, Lexus will notify you 401 M Street SW in writing of the reason within the Washington, D.C. 20460 same period. If we fail to do so, we will repair your vehicle free of charge.

  • Page 30: Dealer Certificate

    Lexus prior to the sale properly. The Emission Performance of the vehicle as set forth in Lexus’ Warranty referred to in Paragraph 4 current pre­delivery service manual. and furnished with the vehicle is solely that of the manufacturer.

  • Page 31: California Emission Control Warranty

    Also included may be hoses, belts, connectors and other emissions­related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost to you, including diagnosis, parts and labor. Your Warranties in Detail...
  • Page 32 DEFECT WARRANTY. of time, not to exceed 30 days. note: Under the terms of the Basic Warranty, Lexus provides You should also be aware that Lexus coverage of four years or may deny you warranty coverage if 50,000 miles, whichever occurs your vehicle or a part has failed due first.

  • Page 33: Parts List

    CALiFoRniA eMiSSion ContRoL WARRAnty PArTs LisT: LONG-Term emissiON wHAT is NOT COVereD DefeCT wArrANTY The parts listed here are covered These warranty obligations do not apply to failures or for seven years or 70,000 miles noncompliance caused by: from the vehicle’s in­service date, whichever occurs first.
  • Page 34 Charcoal canister of the required maintenance indicated in the Owner’s Manual and this guide. • Fuel tank Lexus will not deny a warranty claim solely because you do not have Hybrid system records to show that you maintained • Battery control module your vehicle.
  • Page 35 If your ment parts that are not equivalent claim is denied, Lexus will notify you in quality to Genuine Lexus Parts in writing of the reason within the may impair the effectiveness of same period.
  • Page 36 CALiFoRniA eMiSSion ContRoL WARRAnty if YOU HAVe rePAir DeLAYs QUesTiONs If a Lexus dealership is unable to If you have questions or concerns about complete repairs on your vehicle your vehicle’s California emission within 30 days, you may have warranty coverage, please follow the repairs made under Lexus’...

  • Page 37: Tire Limited Warranty

    The tires that come as original equipment on your vehicle are 535 Marriott Drive warranted by their manufacturer and Nashville, TN 37214 not Lexus. Please refer to the tire Bridgestone: (800) 847­3272 warranty statement included with the Firestone: (800) 356­4644 owner information in your vehicle.

  • Page 38: Operation And Maintenance

    You can be confident you’re getting maintained your vehicle. However, the best possible service for your damage or failures caused by vehicle when you take it to a Lexus lack of proper maintenance are dealership. Plus, a Lexus dealership not covered under warranty.
  • Page 39 However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to the highest standards of quali ty, durability and performance.

  • Page 40: Obtaining Warranty Service

    If your vehicle is inoperable or unsafe of charge because the local Lexus to drive and there is no Lexus dealer­ distributor may have no obligation ship reasonably available to make to provide warranty service for your...
  • Page 41 WARRAnty SeRviCe To receive reimbursement, present to an authorized Lexus dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Lexus’...

  • Page 42: The Importance Of Scheduled Maintenance

    Lexus. It can also enhance the engine oil and oil filter. Failure your vehicle’s resale value. This section to do so can cause oil starvation...

  • Page 43: Maintenance And Lexus Warranty Coverage

    Lexus will not deny a warranty claim intact. You should keep detailed solely because you used a service records of vehicle maintenance, provider other than a Lexus dealer­...

  • Page 44: Lexus Dealership Service

    Lexus dealership technicians are than a team of Lexus specialists. experts in the maintenance and repair of Lexus vehicles. They stay current on Maintenance and repairs not the latest service information through performed by an authorized...

  • Page 45: General Maintenance And Regular Use

    GeneRAL MAintenAnCe AnD ReGuLAR uSe every several months In addition to scheduled maintenance, your Lexus hybrid vehicle requires If the vehicle is parked for a long ongoing general maintenance such time, the hybrid battery will discharge as fluid checks and visual inspections.

  • Page 46: Battery: 12­Volt (Auxiliary Battery)

    GeneRAL MAintenAnCe AnD ReGuLAR uSe when Cleaning the wheels • When cleaning carpet, remove dirt and dust with a vacuum cleaner. • Wait for hot wheels to cool Apply a foaming­type carpet before getting wheels wet. cleaner with a sponge or brush, •...

  • Page 47: Scheduled Maintenance Log

    Operating Conditions maintenance interval: In addition to standard maintenance months vs. mileage items, vehicles that are driven under Lexus recommends obtaining special operating conditions require scheduled maintenance for your further maintenance service. These vehicle every six months or 5,000 special operating conditions, which put miles, whichever occurs first.

  • Page 48: Complimentary First Scheduled Maintenance Service

    • Inspect and adjust all fluid levels maintenance service. Programming of some Lexus Personal ized Settings • Program Lexus Personalized requires special equipment and Settings, if requested may be performed only by an •...

  • Page 49: Complimentary Second Scheduled Maintenance Service

    SCheDuLeD MAintenAnCe LoG Complimentary second scheduled maintenance service: 12 months or 10,000 miles Lexus also provides your second scheduled maintenance service at no charge. The service is performed at 12 months or 10,000 miles, whichever occurs first. To obtain this service, contact your Lexus dealership.

  • Page 50: Scheduled Maintenance Log

    Date: _______ Mileage: ________ Date: _______ Mileage: ________ This service, excluding maintenance required for special operating conditions, is complimentary when performed by an authorized Lexus dealership. This service is complimentary when performed by an authorized Lexus dealership. Scheduled Maintenance Log...
  • Page 51 SCheDuLeD MAintenAnCe LoG 18 months or 15,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’ s floor mat ❑ Road­test vehicle ❑ Inspect the following: __ Axle shaft boots...
  • Page 52 SCheDuLeD MAintenAnCe LoG 24 months or 20,000 miles 30 months or 25,000 miles ❑ Replace engine oil with 0W­20 oil; ❑ Inspect and adjust all fluid levels replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 53 SCheDuLeD MAintenAnCe LoG 36 months or 30,000 miles ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Replace Smart Key battery ❑ Visually inspect brake pads, calipers and rotors ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Check installation of driver’ s floor mat ❑ Replace cabin air filter ❑ Road­test vehicle ❑ Replace brake fluid...
  • Page 54 SCheDuLeD MAintenAnCe LoG 42 months or 35,000 miles 48 months or 40,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 55 SCheDuLeD MAintenAnCe LoG 54 months or 45,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’ s floor mat ❑ Road­test vehicle ❑ Inspect the following: __ Axle shaft boots...
  • Page 56 SCheDuLeD MAintenAnCe LoG 60 months or 50,000 miles 66 months or 55,000 miles ❑ Replace engine oil with 0W­20 oil; ❑ Inspect and adjust all fluid levels replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 57 SCheDuLeD MAintenAnCe LoG 72 months or 60,000 miles ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Replace cabin air filter ❑ Replace brake fluid ❑ Check installation of driver’ s floor mat ❑ Replace engine air filter ❑ Road­test vehicle ❑ Replace Smart Key battery...
  • Page 58 SCheDuLeD MAintenAnCe LoG 78 months or 65,000 miles 84 months or 70,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 59 SCheDuLeD MAintenAnCe LoG 90 months or 75,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’ s floor mat ❑ Road­test vehicle ❑ Inspect the following: __ Axle shaft boots...
  • Page 60 SCheDuLeD MAintenAnCe LoG 96 months or 80,000 miles 102 months or 85,000 miles ❑ Replace engine oil with 0W­20 oil; ❑ Inspect and adjust all fluid levels replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 61 SCheDuLeD MAintenAnCe LoG 108 months or 90,000 miles ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Replace cabin air filter ❑ Replace brake fluid ❑ Check installation of driver’ s floor mat ❑ Replace engine air filter ❑ Road­test vehicle ❑ Replace Smart Key battery...
  • Page 62 SCheDuLeD MAintenAnCe LoG 114 months or 95,000 miles 120 months or 100,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Reset maintenance reminder light ❑ Visually inspect brake pads, calipers and rotors...
  • Page 63 SCheDuLeD MAintenAnCe LoG 126 months or 105,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’ s floor mat ❑ Road­test vehicle ❑ Inspect the following: __ Axle shaft boots...
  • Page 64 SCheDuLeD MAintenAnCe LoG 132 months or 110,000 miles 138 months or 115,000 miles ❑ Replace engine oil with 0W­20 oil; ❑ Inspect and adjust all fluid levels replace oil filter ❑ Inspect engine coolant (see page 70) ❑ Replace cabin air filter ❑ Reset maintenance reminder light ❑ Reset maintenance reminder light ❑ Rotate tires...
  • Page 65 SCheDuLeD MAintenAnCe LoG 144 months or 120,000 miles ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Replace brake fluid ❑ Visually inspect brake pads, calipers and rotors ❑ Replace engine air filter ❑ Check installation of driver’...
  • Page 66 SCheDuLeD MAintenAnCe LoG 150 months or 125,000 miles 156 months or 130,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Reset maintenance reminder light ❑ Replace cabin air filter ❑ Rotate tires ❑ Inspect engine coolant (see page 70) ❑ Visually inspect brake pads, calipers and rotors...
  • Page 67 SCheDuLeD MAintenAnCe LoG 162 months or 135,000 miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset maintenance reminder light ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’ s floor mat ❑ Road­test vehicle ❑ Inspect the following: __ Axle shaft boots...
  • Page 68 SCheDuLeD MAintenAnCe LoG 168 months or 140,000 miles 174 months or 145,000 miles ❑ Replace engine oil with 0W­20 oil; ❑ Inspect and adjust all fluid levels replace oil filter ❑ Inspect engine coolant (see page 70) ❑ Replace cabin air filter ❑ Reset maintenance reminder light ❑ Reset maintenance reminder light ❑ Rotate tires...
  • Page 69 SCheDuLeD MAintenAnCe LoG 180 months or 150,000 miles ❑ Replace engine oil with 0W­20 oil; replace oil filter ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Replace cabin air filter ❑ Replace brake fluid ❑ Check installation of driver’ s floor mat ❑ Replace engine air filter ❑ Road­test vehicle ❑ Replace engine/inverter coolant (see page 70)

  • Page 70: Explanation Of Maintenance Items

    Check all dust covers by a qualified technician following for deterioration and damage. A qualified technician should perform procedures in Lexus service and repair these inspections. publications. Please refer to the important safety precautions on the inside front cover of this booklet.

  • Page 71: Drive Belt

    Replace any for the model and model deteriorated or damaged parts. A year of your vehicle, such as qualified technician should perform Lexus Genuine floor mats. these operations. • Always properly secure the driver’s floor mat using Brake Pads, Calipers and rotors the retaining hooks.

  • Page 72: Engine Oil And Oil Filter

    Coolant or similar high­quality with SAE 0W­20 at the next oil non­silicate, non­amine, non­nitrate, change. See your Lexus dealer for non­borate ethylene­glycol coolant oil specifically formulated for your with long­life hybrid organic acid vehicle’s engine.

  • Page 73: Road Test

    exPLAnAtion oF MAintenAnCe iteMS exhaust Pipes and mountings rack-and-Pinion Assembly Visually inspect the exhaust pipes, Inspect the rack­and­pinion assembly muffler and hangers for cracks, for signs of leakage, damage and deterioration and damage. Start the loose electrical connections. Tighten engine and listen carefully for any connections and if you discover any exhaust leakage.

  • Page 74: Timing Chain

    Tire-Pressure warning sensors performed by a qualified techni­ A tire­pressure sensor is mounted on cian following procedures in Lexus each full­size wheel. These sensors service and repair publications. do not require periodic maintenance. Please refer to the important When a sensor’s long­life lithium battery...

  • Page 75: Vehicle Identification

    vehiCLe iDentiFiCAtion Model In­service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number Scheduled Maintenance Log...
  • Page 76 Axle shaft boots ............48–67*, 68 Ball joints and dust covers .
  • Page 77 Lexus Personalized Settings ........
  • Page 78 Smog­check tests ............27, 33 Spark plugs.
  • Page 82 13-TCS-07350 Printed 9/13 00505–14WSG–GSH...

Table of Contents