Using The Error Handler Utility - Tektronix PHASER 560 Service Manual

Using the Error Handler utility

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4. A print dialog box appears on the screen. Click on the Print button in
the upper right corner of the dialog box to send a file to the printer.
If problems occur at this point, download the error handling utility to the printer
as explained in the next procedure. Contact the Customer Support Hotline at
1-800-835-6100. Refer to the Phaser 560 User Manual. Each provides information
on using the printer with specific applications.
If the Macintosh does not print to the printer, reset the printer and then load the
error handling utility into the printer's memory using the menu item Printer
Defaults — PS Error Handler
Alternatively, reset the printer and then download the file Tek Error Handler
utility file to the printer.
1. Place the printer's Macintosh Printer Utilities diskette in the disk
drive.
2. Select the Phaser 560 printer in the Chooser.
3. Locate the Tek Error Handler file in the folder of utilities files.
4. Double-click the LaserWriter utility.
5. From the Utilities menu, select Download PostScript file. Select the
file Tek Error Handler and download it to the printer.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.
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