Softener Regeneration; Stopping The Machine; Troubleshooting And Possibleremedies - Rancilio EPOCA E-S-S-Tank Use And Maintenance

11.3.2. Softner regeneration
Softener DP2 - DP4
Regenerate the water softener within the time-limits
specified for the softener as follows:
DP2
nr.1 regeneration per month for 500 coffees/day;
nr.2 regenerations per month (once a fortnight)
for 1000 coffees/day.
DP4
nr.1 regeneration per month for 1000 coffees/day;
nr.2 regenerations per month (once a fortnight)
for 2000 coffees/day.
This table has been drawn up according to a water
hardness of 25 degress calculated on the French
scale.
See the documentation included with the softener
for the instructions for use.
Model S TANK (Fig. 12)
Operation to be carried out when the machine
is off and cold and with the plug disconnected.
To be effected after the consumption of approx.15
litres of water (average hardness calculated as 35 de-
gress on the French scale) or at least once a month.
 Prepare a solution in a glass of water adding three
teaspoons of fine salt (the salt must be properly
dissolved).
 Drain the water-tank
 Slide the softener (Fig. 12-1) off the rubber tubing
(Fig. 12-2) and turn it over.
 Pour the solution through the filter and the resin,
letting it flow down freely.
 Wait about 5 minutes, then hold the softener un-
der a tap and rinse it with water. When the water
coming out of the softener is no longer salty, the
resins are regenerated and the softener is ready
for use once again.
 Put the softener back on the rubber tube and
replace it horizontally on the bottom of the tank.
 On completion of this operation, the machine can
be started up again by repeating the procedure
described in paragraph 7.3.
Whenever descaling operations are nec-
essary, ensure that only specific products
suitable for parts contacting water for public,
human consumption are used. Make sure
that all the relative product instructions are
carefully observed and complied with at all
times.
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12. STOPPING THE MACHINE

A - Temporary stop
 Carry out cleaning and maintenance operations.
 Wind up the cable and fasten it to the machine
with sticky tape.
 Cover the machine and place it in a dry room. Do
not leave it exposed to atmospheric agents and
do not allow it to be touched by children or unift
persons.
To disconnect from the main power supply, consult
qualified personnel.
B - Definitive stop
 Besides carrying out the operations necessary
for a temporary stop, cut off the cable, pack the
machine in cardboard, polystyrene or other pack-
ing material and consign it to firms authorized for
its disposal or to second-hand goods dealers.
13. TROUBLESHOOTING AND
POSSIBLEREMEDIES
Check operations to be carried out by the
user with the plug disconnected. For any type
of problem or inconvenience not specifically
indicated, disconnect the plug and contact
our service centre without attempting any
direct repairs.
A) The machine does not start:
 c heck that the plug is connected;
 In case of power failure wait for the power to return
and check if the earth leakage protection circuit
breaker or the main switch is on;
 check the condition of the plug and the supply
cable; if damaged have them replaced by qualified
personnel.
B) There is water under the machine:
 check that the drainage tray is not obstructed.
C) Slow dispensing:
 c heck that the filters and delivery heads are clean;
 c heck that the coffee is not too finely ground.
D) Irregular steam delivery:
 check that the nozzles are not obstructed.