Before Calling For Service; Toshiba Technical Support - Toshiba Magnia 550D User Manual

If Something Goes Wrong
HDD indicator does not light
Are the power cable and the signal cable connected to the hard disk drive correctly?
Is the hard disk drive installed correctly?
Operating system does not run
Are the mouse and the keyboard connected correctly?

Before calling for service

If you cannot solve the problem yourself, please confirm and record the following
information prior to contacting Toshiba Technical Support:
Product name and model number of the server (located on the rear of the server)
Serial number of the server
List of hardware and software components installed in the server
Brief statement of the problem
How frequently the problem occurs
Environment in which the problem occurred
Method of simulating the problem

Toshiba Technical Support

If you need assistance:
www.support.toshiba.com
Download the latest drivers, view detailed installation instructions, and access the latest
server information
InTouch™ Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
Before calling for service
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