Table of Contents
Advertisement
If Something Goes Wrong
The FDD Activity Indicator is Always On
❖
Is the floppy disk drive's signal cable connected correctly?
The HDD Status Indicators Do Not Light
❖
Is the power connector for the hard disk drive(s) connected?
❖
Is the SCSI cable connected correctly to the SCSI controller?
❖
Are the hard disk drives mounted correctly?
❖
Is the hard disk drive configured correctly?
❖
If you are using RAID controllers, is the RAID configuration set correctly?
NOTE: The
does NOT display CD-ROM activity.
The HDD Does Not Respond
As a system requirement, internal hard disk drives are not started at power up. Problems
may arise if a third-party SCSI controller fails to send a Start Unit command during the
SCSI ROM boot. Therefore, SCSI BIOS defaults must be set to start all hard disk drives
during ROM load. This modification is required for all Adaptec RAID controllers. To
configure the SCSI BIOS, refer to the RAID controller user guide.
CD-ROM Drive Status Indicator Does Not Light
❖
Are the CD-ROM drive's signal and power cables connected correctly?
❖
Are all relevant switches and jumpers on the CD-ROM drive set correctly?
❖
Is the CD-ROM drive configured correctly?
❖
Is the onboard IDE controller enabled?
Before Calling for Service
If you cannot solve the problem yourself, confirm and record the following information
before contacting Toshiba Technical Support:
❖
Server model number and serial number (located on the rear of the server)
❖
List of hardware and software components installed in the server
❖
Brief statement of the problem
❖
How frequently the problem occurs
front panel hard disk LED indicates IDE and SCSI device activity. This LED
Before Calling for Service
160
Advertisement
Table of Contents
