Licensing Problems; Instant On License Expires; Problems Expanding Storage; Discover Storage Fails - HP StoreOnce 2700 Installation And Configuration Manual

Licensing problems

Instant On license expires

If you apply the Instant On or Demo license, bear in mind that it does not apply to capacity
expansion nor to the Security Pack and it will expire after 90 days. This license applies only to
StoreOnce Catalyst and Replication. Full licenses must be purchased for StoreOnce Catalyst and
Replication and applied within the 90 day period. If they are not, data is not lost but:
Replication: Replication Target libraries will become read only.
StoreOnce Catalyst: Catalyst jobs will fail.

Problems expanding storage

Discover storage fails

The hardware discover storage command will fail if:
A previous discover storage command is already running.
There is no storage to be added.
There are insufficient expansion licenses applied to allow the entire expansion to complete
(in this case, no expansion will take place until sufficient licenses are present for all added
storage).
The storage is installed in the wrong disk bay locations for this expansion set.
There are any failed or predictive fail disks in either the existing or newly added storage.
The SAS cabling to the disk enclosures is incorrect.
There are any "foreign" LUNs already present on the attached storage.

Add storage fails

The hardware add storage command will fail if:
There is an outstanding discover or add command in progress.
Any of the error conditions described above for the hardware discover storage
command have not been rectified.

Cannot connect to a NAS share

The following sequence will cause problems when connecting to a NAS share.
1. Create an NFS share and mount it on a Linux box.
2. Delete the share on the HP StoreOnce Backup system without unmounting it from the Linux
box.
3. Recreate the share again with the same name.
In this scenario, the Linux client will assign a new set of inodes to the new share, but when trying
to access the old mount point it will use the previous set of inodes and will therefore not manage
to connect.
Reboot the host Linux system and the connection will work again.

NAS shares and IPv6

NOTE: NAS shares do not support IPv6, so if a NAS share is created the network path will
display the message: Only available on IPV4 networks.
1 12 Troubleshooting