28Y Paper Jams - Lexmark MX610 Service Manual

Action
Step 4
a
Remove the left cover.
b
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Tests > Multi‑Purpose
Feeder
c
Check the MPF solenoid for proper operation.
Does it function properly?
Step 5
a
Make sure the MPF gearbox is free of debris.
b
Check the gears and spring of the MPF gearbox for wear or damage.
Are they free of damage?
Step 6
Does the error remain?

28y paper jams

[x]‑page jam, open automatic feeder top cover. [28y.xx]
1
Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from the ADF tray.
2
Open the ADF cover.
3
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4
Close the ADF cover.
5
Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper
guide.
6
From the printer control panel, touch Done to clear the message and continue printing.
Yes
Go to step 5.
Go to step 6.
Contact the next level
of support.
Diagnostic information
77
7016
No
Replace the MPF
solenoid. See "MPF
solenoid removal" on
page 243.
Replace the MPF
gearbox. See "MPF
gearbox removal" on
page 245.
The problem is solved.