Page 1 MX610 Series User's Guide June 2012 www.lexmark.com Machine type(s): 7016 Model(s): 630, 670, 675, 679...
Page 2: Table Of Contents
Contents Contents Safety information..................8 Learning about the printer.................10 Finding information about the printer....................10 Selecting a location for the printer......................11 Printer configurations..........................12 Using the Embedded Web Server......................14 Understanding the basic functions of the scanner..................15 Using the ADF and scanner glass......................15 Understanding the printer control panel............16 Setting up and using the home screen applications........21 Finding the IP address of the computer....................21 Finding the IP address of the printer.......................21...
Page 3 Contents Installing hardware options........................45 Order of installation............................45 Installing optional trays ............................46 Setting up the printer software.......................49 Installing the printer software ..........................49 Updating available options in the printer driver ....................49 Attaching cables............................50 Networking..............................52 Preparing to set up the printer on an Ethernet network..................52 Installing the printer on an Ethernet network ....................52 Preparing to set up the printer on a wireless network..................53 Connecting the printer using the Wireless Setup Wizard.................54...
Page 4 Contents Printing confidential and other held jobs....................86 Printing information pages........................88 Canceling a print job..........................88 Copying......................90 Making copies............................90 Copying photos............................91 Copying on specialty media........................91 Customizing copy settings........................92 Placing information on copies.........................98 Canceling a copy job..........................98 Understanding the copy options......................99 E-mailing....................101 Setting up the printer to e-mail......................101 Creating an e-mail shortcut........................102 E-mailing a document..........................103 Customizing e-mail settings........................104...
Page 5 Using Schedule Power Modes ........................215 Adjusting the brightness of the display ......................215 Recycling..............................216 Recycling Lexmark products ...........................216 Recycling Lexmark packaging..........................216 Returning Lexmark cartridges for reuse or recycling..................216 Securing the printer..................218 Statement of Volatility..........................218 Erasing volatile memory........................218 Erasing non‑volatile memory........................219 Erasing printer hard disk memory......................219 Configuring printer hard disk encryption....................220...
Page 6 Contents Ordering supplies..........................224 Using genuine Lexmark parts and supplies.....................224 Ordering toner cartridges ..........................225 Ordering an imaging unit ..........................225 Ordering staple cartridges ..........................226 Ordering a maintenance kit ..........................226 Ordering an ADF separator roller ........................226 Storing supplies.............................226 Replacing supplies..........................227 Replacing the toner cartridge .........................227 Replacing the imaging unit ..........................229...
Page 7 Contents Troubleshooting..................259 Understanding the printer messages....................259 Solving printer problems........................273 Solving print problems..........................280 Solving copy problems..........................305 Solving fax problems..........................309 Solving scanner problems........................315 Solving home screen applications problems..................320 Embedded Web Server does not open....................320 Contacting customer support........................321 Notices.....................322 Product information..........................322 Edition notice............................322 Power consumption..........................326 Index......................338...
Page 8: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 9 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 10: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 11: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 12: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 13: Basic Model
Learning about the printer Basic model Display Automatic document feeder (ADF) ADF tray ADF bin Standard bin Multipurpose feeder Standard 550‑sheet tray...
Page 14: Using The Embedded Web Server
Learning about the printer Configured model Optional 250‑sheet tray Optional 550‑sheet tray Optional stapler Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers. If the printer is installed on a network, then you can use the Embedded Web Server to do the following: •...
Page 15: Understanding The Basic Functions Of The Scanner
Learning about the printer Press Enter. The Embedded Web Server page appears. Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. •...
Page 16: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Printer control panel • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 17: Understanding The Home Screen
Understanding the printer control panel Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
Page 18 Understanding the printer control panel Touch Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. Arrows Scroll up or down. Forms and Favorites Quickly find and print frequently used online forms. Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state.
Page 19 Understanding the printer control panel Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. •...
Page 20: Other Touch-Screen Buttons
Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
Page 21: Setting Up And Using The Home Screen Applications
Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase. Finding the IP address of the computer Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or wireless).
Page 22: Accessing The Embedded Web Server
Setting up and using the home screen applications You can find the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings page, and then finding the TCP/IP section. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 23: Activating The Home Screen Applications
Embedded Web Server, see “Accessing the Embedded Web Server” on page 22. For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > Do either of the following: •...
Page 24: Setting Up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.
Page 25: Using Myshortcut
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e- mail jobs.
Page 26: Setting Up Scan To Network
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.
Page 27: Setting Up Remote Operator Panel
Setting up and using the home screen applications To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
Page 28 Setting up and using the home screen applications To export or import a configuration for multiple applications, do the following: Click Settings > Import/Export. Do either of the following: • To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file.
Page 29: Additional Printer Setup
Fonts • Firmware Forms Barcode Prescribe IPDS Printcryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Parallel 1284‑B interface – MarkNet N8130 10/100 fiber interface – MarkNet N8350 802.11 b/g/n Wireless Print Server – RS‑232‑C serial interface...
Page 30: Accessing The Controller Board
Additional printer setup Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 31: Installing A Memory Card
Memory card connector Option card connector Printer hard disk connector Lexmark Internal Solutions Port connector Close the shield, and then the access door. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 32 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board shield, and then the controller board access door.
Page 33: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 34 Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board shield, and then the controller board access door.
Page 35: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 36 Additional printer setup Lightly press the stop on the left side of the controller board access door, and then slide the access door to remove. Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. ISP solution Screw to attach the ISP to the bracket ISP exterior cover...
Page 37 Additional printer setup Place the plastic bracket inside the ISP exterior cover until it clicks into place. Slide and push the ISP solution into the plastic bracket. Secure the ISP solution to the plastic bracket using the long screw.
Page 38 Additional printer setup Tighten the two screws on the end of the ISP solution. Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
Page 39 Additional printer setup Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. Run the ISP cable through the controller board shield.
Page 40 Additional printer setup Open the controller board shield using the green handle. Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see “Removing a printer hard disk”...
Page 41 Additional printer setup Close the controller board shield. Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 42: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 43 Additional printer setup Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets.
Page 44: Removing A Printer Hard Disk
Additional printer setup Tighten the two screws. Close the controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 45: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
Page 46: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
Page 47 Additional printer setup Pull out the tray from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Page 48 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 49: Setting Up The Printer Software
Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet Go to the Lexmark Web site at http://support.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the printer driver, and then install the printer software.
Page 50: Attaching Cables
Additional printer setup Press Enter, or click OK. Select the printer. Right‑click the printer, and then select Printer properties (Windows 7) or Properties (earlier versions). Click the Configuration tab. Do either of the following: Click Update Now ‑ Ask Printer. •...
Page 51 Additional printer setup Use the Printer power cord Connect the printer to a properly grounded electrical outlet. socket Power switch Turn the printer on or off. Ethernet port Connect the printer to an Ethernet network. EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line.
Page 52: Networking
Additional printer setup Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. •...
Page 53: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu •...
Page 54: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. •...
Page 55: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup
Additional printer setup From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup Select a wireless connection setup. Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID.
Page 56: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 57 Additional printer setup Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click , or click Start and then click Run.
Page 58: Setting Up Serial Printing
Additional printer setup Setting up serial printing Use serial printing to print even when the computer is far from the printer, or to print at a reduced speed. After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer.
Page 59: Verifying Printer Setup
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 60: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 238 and “Storing paper” on page 78. Setting the paper size and type From the home screen, navigate to: >...
Page 61 Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading.
Page 62 Loading paper and specialty media Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze, and then slide the length guide tab backward to accommodate their length.
Page 63 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. •...
Page 64 Loading paper and specialty media Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided (duplex) printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. Overfilling may cause paper jams.
Page 65: Loading The Multipurpose Feeder
Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Page 66 Loading paper and specialty media Pull the multipurpose feeder extender. Pull the extender gently so that the multipurpose feeder is fully extended and open.
Page 67 Loading paper and specialty media Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 68 Loading paper and specialty media Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. •...
Page 69 Loading paper and specialty media • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Page 70: Using The Standard Bin And Paper Stop
Loading paper and specialty media • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 71: Linking And Unlinking Trays
Loading paper and specialty media Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer links those trays. When one linked tray becomes empty, paper feeds from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in do not automatically link.
Page 72: Assigning A Custom Paper Type
Loading paper and specialty media Using the printer control panel From the home screen, navigate to: > Paper Menu > Custom Names Select a custom name, and then type a custom paper type name. Touch Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays.
Page 73 Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Types. Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel From the home screen, navigate to: >...
Page 74: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.
Page 75: Tips On Using Labels
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 76: Paper Guidelines
Paper and specialty media guide • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.
Page 77: Unacceptable Paper
Paper and specialty media guide For 60–90‑g/m (16–24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 78: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 79: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Supported paper sizes, types, and weights Supported paper sizes Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 550‑sheet tray 550‑sheet tray feeder glass mode Business card 3 x 5 4 x 6 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm...
Page 80: Supported Paper Types And Weights
Paper and specialty media guide Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 550‑sheet tray 550‑sheet tray feeder glass mode Universal 76.2 x 76.2 mm to 215.9 x 359.92 mm (3 x 3 in. to 8.5 x 14.17 in.) 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.)
Page 81 Paper and specialty media guide Paper type Standard 250‑ or Multipurpose Duplex mode ADF Scanner glass 550‑sheet tray 550‑sheet tray feeder Recycled Paper labels Bond Envelope Rough envelope Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton Custom Type [x] Transparencies are supported only in the 250‑sheet tray.
Page 82 Paper and specialty media guide Paper size Dimensions Staple finisher 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope...
Page 83: Printing
Printing Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 84: Printing From A Flash Drive
Printing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 85: Supported Flash Drives And File Types
Printing • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Page 86: Printing Confidential And Other Held Jobs
Printing Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
Page 87: Modifying Confidential Print Settings
Printing Touch Submit. Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 88: Printing Information Pages
Printing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Configuration > Other Settings tab > Security > Confidential Print Setup. Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted.
Page 89: For Macintosh Users
Printing Double‑click the printer icon. Select the print job you want to cancel. Click Delete. For Macintosh users From the Apple Menu, navigate to either of the following: • System Preferences > Print & Scan > select a printer > Open Print Queue •...
Page 90: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 91: Copying Photos
Copying From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 92: Customizing Copy Settings
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.
Page 93: Making Copies Using Paper From A Selected Tray
Copying Making copies using paper from a selected tray Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 94: Reducing Or Enlarging Copies
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Navigate to: Copy to >...
Page 95: Adjusting Copy Quality
Copying From the Scale area, touch to decrease or increase the value by 1%. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying.
Page 96: Placing Separator Sheets Between Copies
Copying Collated Not collated Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 97 Copying Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Make sure to set the copy size to 100%. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
Page 98: Placing Information On Copies
Copying Placing information on copies Placing a header or footer on pages Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 99: Understanding The Copy Options
Copying Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. •...
Page 100: Save As Shortcut
Copying Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed. Content This option lets you set the original document type and source. Select from the following content types: •...
Page 101: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 102: Creating An E-Mail Shortcut
E-mailing Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 103: E-Mailing A Document
E-mailing E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen.
Page 104: Customizing E-Mail Settings
E-mailing Sending an e‑mail using the address book Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 105: Canceling An E-Mail
E-mailing From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. •...
Page 106 E-mailing Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document.
Page 107: Page Setup
E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 108: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 109: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 110: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 111 Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 112 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 113 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 114 Faxing Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Page 115 Faxing Scenario 3: VoIP telephone service To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active.
Page 116 Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 117 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 118 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
Page 119 Faxing Connecting the printer to a non‑RJ‑11 wall jack LINE Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 120 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE LINE...
Page 121: Connecting To A Distinctive Ring Service
Faxing If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Note: Do not remove the adapter plug from the port of the printer if you are connecting to a serial or cascaded telephone system.
Page 122: Sending A Fax
Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Page 123: Sending A Fax Using The Computer
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, touch Fax. Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book.
Page 124: Sending A Fax Using The Address Book
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, press #, and then enter the shortcut number using the keypad. Touch Fax It.
Page 125: Creating Shortcuts
Faxing Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 126: Making A Fax Lighter Or Darker
Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 127: Canceling An Outgoing Fax
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. •...
Page 128: Understanding The Fax Options
Faxing From the Held Fax Mode menu, select one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, then continue with the following steps: Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released.
Page 129: Delayed Send
Faxing Select from the following content sources: • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Brochure—The original document is from a brochure. •...
Page 130 Faxing Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, and Sharpness settings before you fax the document. •...
Page 131: Scanning
Scanning Scanning You can use the printer to send a file to an FTP address. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi-send or MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications"...
Page 132 Scanning Creating an FTP shortcut using the printer control panel From the home screen, navigate to: FTP > FTP > type the FTP address > > type a name for the shortcut > Done Verify that the shortcut name and number are correct, and then touch OK. Notes: •...
Page 133: Scanning To A Computer Or Flash Drive
Scanning • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: FTP > FTP > > type the name of the recipient > Search Touch the name of the recipient.
Page 134 Scanning Select a location on your computer where you want to save the scan image. Type a scan name, and then a user name. Note: The scan name is the name that appears in the Scan Profile list on the display. Click Submit.
Page 135: Scanning To A Flash Drive
Using the ScanBack Utility You can use the Lexmark ScanBack Utility instead of the Embedded Web Server to create scan‑to‑computer profiles. The ScanBack Utility can be downloaded from the Lexmark Web site at http:\\support.lexmark.com. Set up your scan‑to‑computer profile: Launch the ScanBack Utility.
Page 136: Understanding The Scan Options
Scanning Assign a file name of your scan profile, and then specify a location on your computer. Click Finish. A dialog box appears with your scan profile information and the status of the received images. Note: You can select Create Shortcut to create a shortcut of the scan profile settings to your desktop. Scan your original documents: Load all pages into the ADF or on the scanner glass.
Page 137 Scanning Select one of the following: • PDF—Use to create a single file with multiple pages. • Secure PDF—Use to create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF—Use to create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu, then TIFF saves one page in each file.
Page 138 Scanning Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you scan the document.
Page 139: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus • “Menus list” on page 139 • “Paper menu” on page 140 • “Reports Menu” on page 150 • “Network/Ports menu” on page 151 • “Security menu” on page 160 • “Settings menu” on page 165 •...
Page 140: Paper Menu
Understanding the printer menus Settings Help Manage Shortcuts Option Card Menu General Settings Print All Guides Fax Shortcuts A list of installed DLEs (Download Emulators) Copy Settings Copy Guide E-mail Shortcuts appears. E‑mail Guide FTP Shortcuts Fax Settings E‑mail Settings Fax Guide Copy Shortcuts FTP Settings...
Page 141: Paper Size/Type Menu
Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the size of the paper loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • If the same size and type of paper are loaded in two trays and the tray Letter settings for paper size and type match, then the trays are automatically Legal...
Page 142 Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu item.
Page 143 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 144: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 145 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 146: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 147: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light. Light Heavy Weight Specify the relative weight of the paper loaded is heavy.
Page 148: Custom Types Menu
Understanding the printer menus Preprinted Loading Determine and set two-sided printing for all print jobs that specify Preprinted as the paper type. Duplex Colored Loading Determine and set two-sided printing for all print jobs that specify Colored as the paper type. Duplex Light Loading Determine and set two-sided printing for all print jobs that specify...
Page 149: Custom Names Menu
Understanding the printer menus Recycled Specify a paper type when Recycled is selected in other menus. Paper Card Stock Transparency Rough/Cotton Labels Envelope Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder to print from that source. Custom Names menu Custom Name [x] Specify a custom name for a paper type.
Page 150: Reports Menu
Understanding the printer menus Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
Page 151: Network/Ports Menu
Understanding the printer menus Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Note: This menu item appears only when Enable Job Log is set to On in the Fax Settings menu.
Page 152 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Page 153: Network Card Menu
Understanding the printer menus Standard Network Setup or Display and set the printer network settings. Network [x] Setup Note: The Wireless menu appears only when the printer is connected to a wireless Reports network. Network Card TCP/IP IPv6 Wireless AppleTalk Reports menu To access the menu, navigate to either of the following: •...
Page 154: Tcp/Ip Menu
Understanding the printer menus TCP/IP menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Set Hostname Set the current TCP/IP host name.
Page 155: Ipv6 Menu
Understanding the printer menus Backup DNS Server Address View or change the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting. Note: Yes is the factory default setting. IPv6 menu To access the menu, navigate to either of the following: •...
Page 156: Appletalk Menu
Understanding the printer menus Wi‑Fi Protected Setup (WPS) Establish a wireless network connection and enable network security. Start Push Button Method Notes: Start PIN Method • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.
Page 157: Standard Usb Menu
Understanding the printer menus View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting.
Page 158 Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 159: Smtp Setup Menu
Understanding the printer menus SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e‑mail.
Page 160: Security Menu
Understanding the printer menus Security menu Edit Security Setups menu Note: This menu appears only in select touch‑screen printer models. Edit Backup Password Create a backup password. Use Backup Password Notes: • • Off is the factory default setting for “Use Backup Password.” •...
Page 161: Miscellaneous Security Settings Menu
Understanding the printer menus Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login failures Failure time frame Notes: Lockout time • “Login failures”...
Page 162: Confidential Print Menu
Understanding the printer menus Confidential Print menu Max Invalid PIN Set a limit on the number of times an invalid PIN can be entered. Notes: 2–10 • This menu item appears only when a formatted, working printer hard disk is installed. •...
Page 163: Security Audit Log Menu
Understanding the printer menus Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes: • “Single pass” is the factory default setting. •...
Page 164 Understanding the printer menus Automatically Observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Page 165: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 166 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible.
Page 167 Understanding the printer menus Paper Sizes Specify the default system of measurement for paper sizes. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. •...
Page 168 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Black Toner. Black Toner Select from the following options: When to display Do not display Display Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
Page 169 Understanding the printer menus Home screen customization Change the icons that appear on the home screen. Change Language For each icon, select from the following options: Copy Display Copy Shortcuts Do not display Notes: Fax Shortcuts • Display is the factory default setting for the Copy, Fax, E‑mail E‑mail, FTP, Search Held Jobs, Held Jobs, USB Drive, and E‑mail Shortcuts...
Page 170 Understanding the printer menus Audio Feedback Set the audio volume for the buttons. Button Feedback Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Volume 1–10 Tactile Touchscreen Feedback Provide touch‑screen sensation feedback.
Page 171 Understanding the printer menus Alarms Set an alarm to sound when the printer requires user intervention. When activated, Alarm Control lets you set the number of times Alarm Control that the alarm sounds, while Cartridge Alarm lets you stop printing Cartridge Alarm when a cartridge‑low condition occurs.
Page 172 Understanding the printer menus Timeouts Set the amount of time in seconds the printer waits before returning the printer display to Ready state. Screen Timeout 15–300 Note: 30 is the factory default setting. Timeouts Show a message that lets you reset the screen timeout timer instead of returning to the home screen.
Page 173 Understanding the printer menus Print Recovery Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period. Auto Continue Note: Disabled is the factory default setting. Disabled 5–255 Print Recovery Specify whether the printer reprints jammed pages. Jam Recovery Notes: •...
Page 174: Copy Settings Menu
Understanding the printer menus Factory Defaults Return the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 175 Understanding the printer menus Print Page Borders Specify whether or not a border is printed. Note: Off is the factory default setting. Collate Keep the pages of a print job stacked in sequence when printing multiple copies. 1,1,1 ‑ 2,2,2 Note: “1,2,3 ‑...
Page 176 Understanding the printer menus Number of Copies Specify the number of copies for the copy job. 1–999 Note: 1 is the factory default setting. Header/Footer Specify the header or footer information and its location on the page. [Location] For the location, select from the following options: •...
Page 177: Fax Settings Menu
Understanding the printer menus Contrast Specify the contrast used for the copy job. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
Page 178 Understanding the printer menus Enable Manual Fax Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number.
Page 179 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to Field Include from Field From...
Page 180 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 181 Understanding the printer menus Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials.
Page 182 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible.
Page 183 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify where the printer will pick the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 184 Understanding the printer menus Staple Specify whether prints are stapled. Note: Off is the factory default setting. 1 staple Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log...
Page 185: E‑Mail Settings Menu
Understanding the printer menus Speaker Settings Speaker Mode Specify the mode of the speaker. Always Off Notes: On until Connected • On until Connected is the factory default setting. A sound is issued until the fax Always On connection is made. •...
Page 186 Understanding the printer menus E‑mail Server Setup Specify the maximum e-mail size in kilobytes. Max E‑mail size Note: E-mails above the specified size are not sent. 0–65535 KB E‑mail Server Setup Send a message when an e-mail is greater than the configured size limit. Size Error Message Note: You can enter up to 1024 characters.
Page 187 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch. 75 dpi Note: “150 dpi” is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 188 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality of the image. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image. •...
Page 189 Understanding the printer menus Scan Preview Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Page 190: Ftp Settings Menu
Understanding the printer menus FTP Settings menu Format Specify the format of the file for FTP sending. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version level of the PDF file for FTP sending. 1.2–1.6 Note: 1.5 is the factory default setting.
Page 191 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 192 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 193: Flash Drive Menu
Understanding the printer menus Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Fix Scan Skew Correct slight skew in the scanned image. Auto Notes: • Off is the factory default setting.
Page 194 Understanding the printer menus Content Source Specify how the original document was produced. Black and White Laser Note: “Black and White Laser” is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: “150 dpi”...
Page 195 Understanding the printer menus Sides (Duplex) Specify the page orientation of text and graphics. Notes: Long Edge • Off is the factory default setting. Short Edge • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
Page 196: Print Settings
Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image.
Page 197 Understanding the printer menus Duplex Binding Define binding for duplexed pages in relation to page orientation. Long Edge Notes: Short Edge • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Page 198: Setup Menu
Understanding the printer menus Print Settings Setup menu Printer Language Set the printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Page 199: Finishing Menu
Understanding the printer menus Resource Save Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more memory than is available. Notes: • Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed.
Page 200 Understanding the printer menus Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Notes: (1,2,3) (1,2,3) • “(1,1,1) (2,2,2)” is the factory default setting. • On stacks the print job in sequence. Separator Sheets Specify whether blank separator sheets are inserted.
Page 201: Quality Menu
Understanding the printer menus Staple Job Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple finisher is installed. Run Stapler Test Print a report that confirms that the staple finisher is functioning properly. Note: This menu item appears only when a supported staple finisher is installed.
Page 202 Understanding the printer menus Brightness Adjust the printed output either by lightening or darkening it. You can conserve toner ‑6 to 6 by lightening the output. Note: 0 is the factory default setting. Contrast Adjust the contrast of printed objects. 0–5 Note: 0 is the factory default setting.
Page 203: Utilities Menu
Understanding the printer menus Disk Full Action Determine and set how the printer responds when disk usage reaches the maximum limit (100MB). None E‑mail & Delete Current Log Note: None is the factory default setting. E‑mail & Delete Oldest Log Post &...
Page 204: Postscript Menu
Understanding the printer menus Delete Downloads on Disk Delete downloads from the printer hard disk, including all held jobs, buffered jobs, and parked jobs. Delete Now Do Not Delete Notes: • Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion.
Page 205: Pcl Emul Menu
Understanding the printer menus Lock PS Startup Mode Disable the SysStart file. Note: Off is the factory default setting. Font Priority Establish the font search order. Resident Notes: Flash/Disk • Resident is the factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly.
Page 206 Understanding the printer menus PCL Emulation Settings Change the point size for scalable typographic fonts. Point Size Notes: 1.00–1008.00 • 12 is the factory default setting. • Point size refers to the height of the characters in the font. One point equals approximately 0.014 inch.
Page 207 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option appears only Assign Tray [x] when it is selected by the PCL 5 interpreter.
Page 208: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 209: Help Menu
The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
Page 210 Understanding the printer menus Menu item Description E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and about changing settings...
Page 211: Saving Money And The Environment
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 212: Saving Energy
Saving money and the environment Saving energy Using Eco‑Mode Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 213: Adjusting Sleep Mode
Saving money and the environment Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Use factory default settings.
Page 214: Using Hibernate Mode
Saving money and the environment Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 215: Using Schedule Power Modes
Saving money and the environment Using the printer control panel From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. Touch Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into Ready state.
Page 216: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 217 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
Page 218: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Types of memory Description Volatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Page 219: Erasing Non-Volatile Memory
Securing the printer Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. Turn off the printer.
Page 220: Configuring Printer Hard Disk Encryption
Securing the printer The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable the hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed.
Page 221: Finding Printer Security Information
You can also see the Embedded Web Server Administrator’s Guide for additional information: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT. From the “Search by Product Category” section, navigate to Software and Solutions > Other Applications. Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.
Page 222: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 223: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry.
Page 224: Checking The Status Of Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
Page 225: Ordering Toner Cartridges
Africa, Middle East, Central Eastern Europe, and Commonwealth of Independent States Toner Cartridge High Yield Toner Cartridge 605H Extra High Yield Toner Cartridge 605X For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide Extra High Yield Toner Cartridge 600XA...
Page 226: Ordering Staple Cartridges
Maintaining the printer Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering staple cartridges Part name Part number Staple cartridges 35S8500 Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit.
Page 227: Replacing Supplies
Maintaining the printer • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials.
Page 228 Maintaining the printer Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 229: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer.
Page 230 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 231: Replacing The Staple Cartridge
Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the front door. Replacing the staple cartridge Open the stapler door.
Page 232 Maintaining the printer Pull out the staple cartridge from the finisher. Hold both sides of the empty staple case with your fingers, pull, and then lift the empty staple case from the cartridge. Remove the spare staple case from its holder. Insert the spare staple case into the staple cartridge.
Page 233: Moving The Printer
Maintaining the printer Push the staple cartridge into the finisher until it clicks into place. Replace the spare staple case for future use. Close the stapler door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 234: Moving The Printer To Another Location
Maintaining the printer • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. •...
Page 235: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
Page 236: Configuring Supply Notifications From The Embedded Web Server
Managing the printer Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Reports, and then click the type of report you want to view.
Page 237: Restoring Factory Default Settings
Managing the printer Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 59. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option.
Page 238: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly •...
Page 239: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 240 Clearing jams Jam access area Printer control panel message What to do Automatic [x]‑page jam, open ADF to clear Remove all paper from the ADF tray, and then remove the document feeder jam. [28y.xx] jammed paper. (ADF) Standard bin [x]‑page jam, clear standard Remove the jammed paper.
Page 241: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
Clearing jams [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. Open the ADF cover. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 242: [X]-Page Jam, Open Rear Door. [20Y.xx]
Clearing jams [x]‑page jam, open rear door. [20y.xx] Open the front door to loosen the jammed paper in the rear door. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 243: [X]-Page Jam, Open Front Door. [20Y.xx]
Clearing jams Close the front and rear door. From the printer control panel, select Done to clear the message and continue printing. [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 244 Clearing jams Pull out the toner cartridge using the handle. Lift the green handle, and then pull out the imaging unit from the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Page 245 Clearing jams Lift the green flap in front of the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 246 Clearing jams Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 247: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] Pull out the tray completely. Locate the lever, and then pull it down to release the jam. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 248: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 249: [X]-Page Jam, Open Tray [X]. [24Y.xx]
Clearing jams Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24y.xx] Pull out the tray completely.
Page 250: [X]-Page Jam, Remove All Pages From The Output Bin. Leave Paper In Bin. [45Y.xx]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx] Paper jam in the finisher bin Empty the standard bin. Move the tamper arms to the sides.
Page 251 Clearing jams Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door Open the finisher rear door.
Page 252 Clearing jams Open the finisher trap door, remove any paper fragments inside the trap door. Note: After removing any jammed paper in the finisher bin or in the finisher rear door, open the trap door to remove any paper fragments. Close the trap door.
Page 253: Staple Jam In The Finisher
Clearing jams Close the finisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing. Staple jam in the finisher Open the staple access door. Pull out the staple cartridge from the finisher.
Page 254 Clearing jams Lift the staple guard, and then remove any jammed or loose staples. Press down the staple guard until it clicks into place. Insert stapler cartridge back into the finisher until it clicks into place.
Page 255: [X]-Page Jam, Remove All Pages From The Finisher's Accumulator. Leave Paper In Bin. [45Y.xx]
Clearing jams Close the staple access door. If necessary, touch Done from the printer control panel to clear the message and continue printing. [x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx] Paper jam in the finisher bin Empty the standard bin.
Page 256 Clearing jams Move the tamper arms to the sides. Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door Open the finisher rear door.
Page 257 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Open the finisher trap door, and then remove any paper fragments from inside the trap door. Note: After removing any jammed paper in the finisher rear door, open the trap door to remove any paper fragments.
Page 258 Clearing jams Close the finisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing.
Page 259: Troubleshooting
Troubleshooting Troubleshooting • “Understanding the printer messages” on page 259 • “Solving printer problems” on page 273 • “Solving print problems” on page 280 • “Solving copy problems” on page 305 • “Solving fax problems” on page 309 • “Solving scanner problems” on page 315 •...
Page 260 Troubleshooting Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.
Page 261: Close Front Door
Troubleshooting Check tray [x] connection Try one or more of the following: • Turn off the printer, and then turn it back on. If the error occurs a second time, then: Turn off the printer. Unplug the power cord from the electrical outlet. Remove the indicated tray.
Page 262 Troubleshooting Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job has been removed. •...
Page 263: Fax Memory Full
Troubleshooting Fax memory full From the printer control panel, touch Continue to clear the message. Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. •...
Page 264 Troubleshooting Incompatible tray [x] [59] Try one or more of the following: • Remove the indicated tray. • From the printer control panel, touch Continue to clear the message and continue printing without using the indicated tray. Incorrect paper size, open [paper source] [34] Try one or more of the following: •...
Page 265 Troubleshooting Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing. Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: •...
Page 266 • Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing.
Page 267 Troubleshooting Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com...
Page 268 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 269: Remove Paper From Standard Output Bin
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge. For more information, see the instruction sheet that came with the supply.
Page 270: Restore Held Jobs
Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...
Page 271: Some Held Jobs Were Not Restored
Troubleshooting Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. •...
Page 272: Supply Needed To Complete Job
Troubleshooting Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data received through the USB port.
Page 273: Solving Printer Problems
Troubleshooting Unsupported option in slot [x] [55] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 274 Troubleshooting Action Step 3 Go to step 4. Plug one end of the power cord into the Check if one end of the power cord is plugged into the printer and the printer and the other to other to a properly grounded electrical outlet. a properly grounded electrical outlet.
Page 275 Troubleshooting Action Step 10 Go to step 11. Use correct printer driver settings. Check if you have selected the correct port settings in the printer driver. Are the port settings correct? Step 11 Go to step 12. Install the correct printer driver.
Page 276: Cannot Detect Internal Option
Troubleshooting Option problems Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3.
Page 277: Tray Problems
Troubleshooting Tray problems Action Step 1 The problem is solved. Go to step 2. Pull out the tray, and then do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 278: Internal Solutions Port Does Not Operate Correctly
Troubleshooting Cannot detect memory card Action Make sure the memory card is installed. The problem is solved. Contact customer support. Install the memory card. For more information, see “Installing a memory card” on page 31. Note: Check if the memory card is securely connected to the printer controller board.
Page 279: Paper Feed Problems
Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the USB or parallel interface card connection. Use the correct cable, and then make sure it is securely connected to the USB or parallel interface card. Does the USB or parallel interface card operate correctly? Paper feed problems Paper frequently jams...
Page 280: Solving Print Problems
Troubleshooting Paper jam message remains after jam is cleared Action Check the entire paper path for jammed paper. Contact customer The problem is solved. support. Remove any jammed paper. From the printer control panel, touch Continue to clear the message. Does the paper jam message remain? Jammed pages are not reprinted Action...
Page 281: Print Jobs Do Not Print
Troubleshooting Error message about reading the flash drive appears Action Step 1 Go to step 2. Insert the flash drive into the front USB port. Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port.
Page 282 The problem is solved. Contact customer support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 49. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 283: Confidential And Other Held Jobs Do Not Print
Troubleshooting Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your then resend the print...
Page 284: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: > Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 285: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved. Go to step 2. Check if you are printing on paper that is supported by the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved.
Page 286: Tray Linking Does Not Work
Troubleshooting Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is solved. Go to step 2. Open the trays, and then check if they contain paper of the same size and type.
Page 287: Unexpected Page Breaks Occur
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Unexpected page breaks occur Action...
Page 288: Printer Is Printing Blank Pages
Troubleshooting Action Step 2 Contact customer The problem is solved. support. Use a font that is supported by the printer or install the font that you want to use on your computer. For more information, contact your system support person. Resend the print job.
Page 289 Troubleshooting Action Step 3 Contact customer The problem is solved. support. Replace the imaging unit, and then resend the print job. Is the printer still printing blank pages? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2.
Page 290: Shadow Images Appear On Prints
Troubleshooting Action Step 4 Contact customer The problem is solved. support. Reinstall the imaging unit. Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 291: Gray Background On Prints
Troubleshooting Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray. weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.
Page 292 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Adjust the toner darkness to a lighter setting. From the Quality Menu, select a lower value to reduce toner density. • 4 is the factory default setting. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness for all print jobs.
Page 293: Paper Curl
Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?
Page 294: Print Irregularities
Troubleshooting Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...
Page 295: Repeating Defects Appear On Prints
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...
Page 296: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 297: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 298: Skewed Print
Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
Page 299: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 300: Transparency Print Quality Is Poor
Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
Page 301: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 302 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
Page 303 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 304 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 305: Solving Copy Problems
Troubleshooting Action Step 2 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmar k.com or your service Does fog or shading appear on prints? representative. Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2.
Page 306: Copier Does Not Respond
Troubleshooting • “Scanner unit does not close” on page 306 • “Poor copy quality” on page 307 • “Partial document or photo copies” on page 308 Copier does not respond Action Step 1 Clear the error or status Go to step 2. message.
Page 307: Poor Copy Quality
Troubleshooting Poor copy quality Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for a Check the quality of the original document.
Page 308: Partial Document Or Photo Copies
Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for patterns on print. From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting On the Copy screen, make sure no scaling is being selected. Do patterns appear on prints? Step 9 Go to step 10.
Page 309: Solving Fax Problems
Troubleshooting Action Step 2 Go to step 3. Change the paper size setting to match the Check if the paper size setting matches the size of the paper loaded in the paper loaded in the tray. tray, or load the tray From the Paper menu on the printer control panel, check the Paper with paper that Size setting.
Page 310: Caller Id Is Not Shown
Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line is The problem is solved. Contact customer subscribed to the caller ID service. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
Page 311 Troubleshooting Action Step 5 The problem is solved. Go to step 6. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 312: Can Send But Not Receive Faxes
Troubleshooting Action Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved.
Page 313: Can Receive But Not Send Faxes
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 314: Received Fax Has Poor Print Quality
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action...
Page 315: Solving Scanner Problems
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Is the fax print quality satisfactory? Solving scanner problems • “The scanner does not respond” on page 315 •...
Page 316 Troubleshooting Action Step 5 Connect the printer Go to step 6. power cord directly to Check if the printer is plugged into any surge protectors, uninterruptible a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 6 Unplug the other...
Page 317: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Action Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem is solved. Change the Content Type and Content Check the scan settings.
Page 318: Poor Scanned Image Quality
Troubleshooting Poor scanned image quality Action Step 1 Clear the error Go to step 2. message. Check if an error message appears on the display. Is there an error message on the printer display? Step 2 Go to step 3. Increase the scan resolution settings for a Check the quality of the original document.
Page 319: Partial Document Or Photo Scans
Troubleshooting Partial document or photo scans Action Check the placement of the document or photo. Contact customer Load the document or support. photo facedown on the Make sure the document or photo is loaded facedown on the scanner scanner glass in the glass in the upper left corner.
Page 320: Solving Home Screen Applications Problems
Troubleshooting Solving home screen applications problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 321: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 322: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 323: Government End Users
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC...
Page 324: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 325: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 326: Power Consumption
The product is plugged into an electrical outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 327: Industry Canada Compliance Statement
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes.
Page 328 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 329: Notice To Users Of The Canadian Telephone Network
Notices If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 330: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 331: Regulatory Notices For Wireless Products
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 332: Exposure To Radio Frequency Radiation
Notices Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Page 333 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 334 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 335 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 336 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 337: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 338: Index
Index Index advanced options, touch‑screen Change [paper source] to [paper Numerics e‑mail 107 type] [paper size] load 250‑sheet tray answering machine [orientation] 260 installing 46 setting up 110 Check tray [x] connection 261 550‑sheet tray AppleTalk menu 156 checking an unresponsive installing 46 applications printer 273...
Page 339 Index supply notifications, toner copy screen custom name cartridge 236 content source 100 configuring 72 configuring e‑mail settings 101 content type 100 Custom Names menu 149 configuring port settings 56 options 99 custom paper type name configuring supply notifications 236 Copy Settings menu 174 assigning 72 connecting printer to distinctive...
Page 340 Index Ethernet network creating shortcuts using the preparing to set up for Ethernet printer control panel 102 Eco‑Mode setting 212 printing 52 setting up e‑mail function 101 Edit Security Setups menu 160 Ethernet network setup using a shortcut number 103 Embedded Web Server using Macintosh 52 using the address book 104...
Page 341 Index can receive but not send showing 22 faxes 313 FTP options 136 Image menu 209 can send but not receive FTP address imaging unit faxes 312 creating shortcuts using the ordering 225 cannot send or receive a fax 310 printer control panel 132 replacing 229 received fax has poor print...
Page 342 Index IP address, printer loading list of 139 finding 21 multipurpose feeder 65 Miscellaneous Security IPv6 menu 155 trays 60 Settings 161 loading the optional tray 60 Network [x] 151 loading the standard tray 60 Network Card 153 Network Reports 153 jams Paper Loading 147 accessing 239...
Page 343 267 scan options 137 checking status 224 noise emission levels 324 paper checking, from printer control Non‑Lexmark [supply type], see characteristics 76 panel 224 User’s Guide [33.xy] 268 different sizes, copying 93 checking, using the Embedded non‑volatile memory 218...
Page 344 Index transparency print quality is printer information Disk full 62 262 poor 300 where to find 10 Disk must be formatted for use in uneven print density 305 printer IP address this device 262 white streaks 303 finding 21 Disk near full. Securely clearing print troubleshooting printer is printing blank pages 288 disk space.
Page 345 [54] 271 printing from a flash drive 84 to modem, fax is disabled. 267 Standard USB port disabled publications Non‑Lexmark [supply type], see [56] 272 where to find 10 User’s Guide [33.xy] 268 Supply needed to complete Push Button Configuration method...
Page 346 Index remove all pages from the output copying using 91 bin. Leave paper in bin. Scanner jam, remove all originals safety information 8, 9 [45y.xx] 250 from the scanner [2yy.xx] 271 save as shortcut Remove defective disk [61] 269 Scanner jam, remove jammed copy options 100 Remove paper from standard originals from the scanner...
Page 347 211 checking an unresponsive e‑mail 102 storing 226 printer 273 fax destination 125 using genuine Lexmark 224 contacting customer support 321 FTP address 132 using recycled paper 211 fax and e‑mail functions are not FTP destination 131 supplies, ordering...
Page 348 Index troubleshooting, display streaked horizontal lines appear using a shortcut number printer display is blank 275 on prints 300 scanning to an FTP address 132 troubleshooting, fax streaked vertical lines 301 using Forms and Favorites 83 caller ID is not shown 310 toner fog or background using Hibernate Mode 214 can receive but not send...
Page 349 Index XPS menu 204...

This manual is also suitable for:

Mx611 Mx610de Mx611de Mx611dhe

Lexmark MX610 User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

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Summary of Contents for Lexmark MX610