Esf Solutions Backup - Lexmark MX610 Service Manual

6
After rebooting the printer, have the customer verify that all the eSF apps have been installed.
Notes:
• If you are unable to access the administrative menus to verify that the printer is restored, then ask the
customer give you access.
•
If a 10.00 error is displayed after you reboot the printer, then contact your next level of support.

eSF solutions backup

If a technician needs to replace the RIP board, the steps below should be taken to back up the eSF solutions and settings:
1
POR the printer into Invalid engine mode. See
2
Open a Web browser, and navigate to the printer Web page.
3
Navigate to Settings, and click the link.
4
Navigate to Solutions, and click the link.
5
Navigate to Embedded Solutions, and click the link.
6
On the Embedded Solutions page, select the apps to be exported by clicking the selection box next to the app.
7
Choose Export.
If the Web page cannot be accessed, or an error persists despite trying to boot in Invalid engine mode, then there is
no way to back up the eSF apps. The technician needs to make the customer aware that the applications and their
settings could not be saved.
There is a size limit on the export file—128kb. Because of this, it is recommended that you don't use the "global" backup
found in Settings > Import/Export > Export Shortcuts File, Export Settings File, Export Embedded Solutions Settings
File and Export Security Setups File. Customers with a large number of applications or settings may exceed the file size
limit and have information truncated in the exported file.
"Entering Invalid engine mode" on page
Repair information
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