Blank Spaces On Incoming Fax Service Check; Stretched Words On Incoming Fax Service Check; Fax Reception Service Check - Lexmark MX610 Service Manual

Blank spaces on incoming fax service check

Actions
Step 1
Have a fax sent from another machine.
Does the problem remain?
Step 2
Attach the MFP to a different phone line.
Does the problem remain?
Step 3
Print a test page.
Does the image quality issue remain?
Step 4
Install a new toner cartridge.
Does the problem remain?

Stretched words on incoming fax service check

Actions
Have a fax sent from another machine.
Does the problem remain?

Fax reception service check

Note: Before performing this service check, verify that the correct country code for the MFP is selected. This setting
must match the country in which the MFP is used to transmit and receive faxes. If the setting is wrong, then change
the modem settings in the Fax/SE menu. See step 14. These settings should only be performed with guidance from
your second-level support.
Actions
Step 1
Is the phone line properly connected to the modem card and the wall jack?
Step 2
Properly connect the phone line to the modem card and to the wall jack.
Did this fix the problem?
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Contact the next level
of support.
Yes
Contact the next level
of support.
Yes
Go to step 2.
The problem is solved. Go to step 3.
Diagnostic information
161
7016
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.
No
The problem is solved.
No
Go to step 3.