Page 1: Service Manual
MX610 & XM3150 Machine Type 7016-630, -67x Service Manual • Start diagnostics • Maintenance • Safety and notices • Trademarks • Index October 22, 2013 www.lexmark.com P/N 12G2272...
Page 2: Product Information
October 22, 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 3: Table Of Contents
7016 Table of contents Product information..................2 Edition notice....................2 Notices and safety information..............15 Laser notices............................15 Safety information...........................18 Preface.......................23 Service manual conventions........................23 Change history............................23 General information...................27 Media guidelines.............................27 Paper guidelines ...............................27 Using recycled paper and other office papers ....................29 Using specialty media ............................30 Supported paper sizes, types, and weights ......................32...
Page 4 7016 Avoiding jams..............................48 Understanding jam messages and locations.....................49 200 paper jams ..............................202 paper jams ..............................23y paper jams ..............................241 paper jams ..............................242–244 paper jams ............................68 25y paper jams ..............................28y paper jams ..............................29y paper jams ..............................45y paper jams ..............................
Page 5 ........................105 Network [x] software error [54] ........................105 No analog phone line connected to modem, fax is disabled................105 Non‑Lexmark [supply type], see User’s Guide [33.xy] ..................Not enough free space in flash memory for resources [52] ................106 Paper changes needed............................106 Parallel port [x] disabled [56]..........................106...
Page 6 7016 Too many flash options installed [58]......................110 Too many trays attached [58].........................110 Unformatted flash detected [53]........................110 Unsupported disk............................110 Unsupported option in slot [x] [55] ........................111 USB port [x] disabled [56] ..........................111 Weblink server not set up. Contact system administrator................111 User attendance messages........................111 User attendance messages (0‑99.99) ......................
Page 7 7016 USB print service check...........................145 Front door not closed service check .......................146 Network service check............................147 Bin full service check............................ADF/Scanner hardware errors.......................150 8yy error messages ............................150 Scanner disabled error service check ......................151 ADF service check ............................152 Scanner configuration error service check .....................153 Scan/fax/copy symptoms ..........................153...
Page 8 7016 Print Quality Pages............................HARDWARE TESTS ............................182 DUPLEX TESTS ..............................INPUT TRAY TESTS ............................187 OUTPUT BIN TESTS ............................188 FINISHER TESTS ............................... BASE SENSOR TEST............................189 DEVICE TESTS ..............................PRINTER SETUP ...............................191 EP SETUP ................................. REPORTS ................................. EVENT LOG..............................Scanner tests..............................Exit Diags................................. Configuration menu..........................201 Entering the Configuration menu...
Page 9 7016 Require Standby.............................. A5 Loading ..............................UI Automation ..............................LES Applications .............................. Key Repeat Initial Delay ..........................211 Key Repeat Rate.............................. Clear Supply Usage History ..........................212 Clear Custom Status............................212 USB Speed............................... Automatically Display Error Screens .......................213 USB PnP ................................Entering Invalid engine mode........................213 Entering Recovery mode........................213...
Page 10 7016 Right side removals..........................252 Right cover removal............................252 Memory access door removal ........................255 Tray present sensor removal ..........................255 Cooling fan removal............................256 Controller board removal ..........................257 Controller board shield removal........................259 Toner cartridge smart chip contact removal ....................261 Modem removal .............................263 Front side removals..........................264 Left front mount removal ..........................264...
Page 11 7016 ACM assembly removal ..........................311 Pick/lift motor gearbox removal........................313 Tray guide removal ............................314 Rear side removals..........................316 Dust cover removal............................316 Rear exit door removal ...........................317 Rear cover removal............................318 Redrive assembly removal..........................318 Fuser removal ..............................Stapler cable removal .............................321 Diverter spring removal ..........................323 Diverter cover removal ...........................323...
Page 12 7016 Sensor (stapler access door) removal......................358 Stapler carriage assembly removal.........................358 Stapler door close limit switch removal......................360 Stapler paddle motor removal........................364 Stapler rear cover removal ..........................364 Sensor (stapler rear cover) removal .......................365 Trapped staple access door removal ......................367 Stapler service cover removal.........................368 Stapler controller card removal ........................368...
Page 13 7016 Cleaning the printer ............................411 Cleaning the scanner glass..........................412 Parts catalog....................414 Legend..............................414 Assembly 1: Covers..........................415 Assembly 2: Imaging..........................417 Assembly 3: Control panel........................419 Assembly 4: Electronics 1........................421 Assembly 5: Electronics 2........................423 Assembly 6: Frame..........................425 Assembly 7: Option trays........................427 Assembly 8: Staple finisher option......................429 Assembly 9: Staple finisher (right)......................431...
Page 14 7016 Paper path information.........................455 Input tray ................................ Multipurpose feeder (MPF) ..........................456 Simplex printing .............................. Duplex printing ............................... Media handling components.........................458 Main drive gearbox............................458 Autocompensator mechanism (ACM) ......................458 components............................459 Sensors................................Other key components ...........................460 Electrophotographic process (EP process)....................462 theory.............................465 ADF theory of operation ..........................465 Appendix D: Acronyms................469...
Page 15: Notices And Safety Information
7016 Notices and safety information Laser notices Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Page 16 7016 Aviso de láser Esta impresora se ha certificado en EE. UU. de conformidad con los requisitos de DHHS 21 CFR, capítulo I, subcapítulo J, para los productos láser de Clase I (1), y en otros países está certificada como un producto láser de Clase I de acuerdo con los requisitos de IEC 60825-1.
Page 17 7016 Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 7 mW:n galliumarsenidilaser ja toimii 655–675 nanometrin aallonpituuksilla. Laserjärjestelmä ja tulostin ovat rakenteeltaan sellaisia, että käyttäjä ei joudu alttiiksi luokkaa 1 suuremmalle säteilylle normaalin käytön, ylläpidon tai huollon aikana.
Page 18: Safety Information
7016 Class I 레이저 제품은 위험한 제품으로 간주되지 않습니다. 프린터에는 655-675 나노미터의 파장 영역에서 작동 하는 공칭 7 밀리와트 갈륨 비소 레이저인 클래스 IIIb(3b) 레이저가 내부에 포함되어 있습니다. 레이저 시스템 과 프린터는 정상적인 작동, 사용자 유지 관리 또는 사전 설명된 서비스 조건에는 사람에게 클래스 I 수준 이상 의...
Page 19 7016 AVERTISSEMENT—RISQUE DE BLESSURE La batterie lithium de ce produit n'est pas destinée à être remplacée. Il existe un risque d'explosion si une batterie lithium est placée de façon incorrecte. Ne rechargez pas, ne démontez pas et n’incinérez pas une batterie lithium.
Page 20 7016 Informações de Segurança • A segurança deste produto baseia-se em testes e aprovações do modelo original e de componentes específicos. O fabricante não é responsável pela segunrança, no caso de uso de peças de substituição não autorizadas. • As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser utilizadas por outras pessoas.
Page 21 7016 当心一可能的伤害：本产品中的锂电池不可更换。如果不正确更换锂电池，可能会有爆炸危险。不要再充电、拆解或焚烧锂电池。丢弃旧的锂电池时应按照制造商的指导及当地法规进行处理。 Notices and safety information...
Page 22 7016...
Page 23: Preface
7016 Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: • General information contains a general description of the printer. Special tools and test equipment are discussed. • Diagnostic information contains diagnostic aids you can use to isolate failing FRUs. These diagnostic aids include error code tables, symptom tables, and service checks.
Page 24 7016 August 20, 2013 • Fax card (40X7854) was included in the parts catalog. August 13, 2013 • Topic for restoring the printer configuration after replacing the controller board was added. • Additional procedure added for the installation note for the controller board removal topic. •...
Page 25 7016 • Revised the following staple finisher‑related topics: – 45y.xx paper jams – Ejector jam service check – Finisher jam service check – Stapler carriage jam service check – Stapler priming jam service check • New staple finisher‑related topics added: Diagnostic information –...
Page 26 7016...
Page 27: General Information
7016 General information The Lexmark MX610 and MX611 (7016‑6xx) are network‑capable, multifunction laser printers that print monochrome print jobs. All information in this service manual pertains to all models unless explicitly noted. The printers are available in the following models:...
Page 28: Moisture Content
7016 Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Page 29: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no...
Page 30: Using Specialty Media
7016 reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
Page 31: Tips On Using Letterhead
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 32: Supported Paper Sizes, Types, And Weights
7016 Tips on using transparencies • Print a test page on the transparencies being considered for use before buying large quantities. • Feed transparencies from the standard tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Page 33 7016 Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 550‑sheet tray 550‑sheet tray feeder glass mode Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) Oficio (México) 215.9 x 340.4 mm (8.5 x 13.4 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm...
Page 34: Data Security Notice
7016 Supported paper types and weights Note: Labels, transparencies, envelopes, and card stock always print at a reduced speed. Paper type Standard 250‑ or Multipurpose Duplex mode ADF Scanner glass 550‑sheet tray 550‑sheet tray feeder Plain paper Card stock Transparencies Recycled Paper labels Bond...
Page 35: Tools Required For Service
7016 • Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for device- specific functionality and cannot be used for long term storage for data that is not print-related. The hard disk does not provide the capability for users to extract information, create folders, create disk or network file shares, or transfer FTP information directly from a client device.
Page 36 7016...
Page 37: Diagnostic Information
7016 Diagnostic information • “Troubleshooting overview” on page 37 • “Fixing print quality issues” on page 39 • “Paper jams” on page 47 • “Understanding the printer messages” on page 97 • “User attendance messages” on page 111 • “Printer hardware errors” on page 117 •...
Page 38: Power-On Reset (Por) Sequence
7016 Power‑on Reset (POR) sequence When you turn on the printer, it performs a POR sequence. Check for correct POR functioning of the base printer by observing the following: The control panel indicator light turns on. The control panel display turns on. A splash screen appears on the display.
Page 39: Fixing Print Quality Issues
7016 Safe Mode engine features Engine behavior Control panel behavior Ignore all input options Will report that only Tray 1 is installed. Only Tray 1 and the MPF will be selectable. Ignore all output options Will not report any installed finishing Finishing options will not be selectable.
Page 40: Gray Background Or Toner Fog Check
7016 • Print a print quality test page, and then look for variations in the print from what is expected. Verify if the settings under EP Setup are set to their default values. See “EP Defaults” on page 193. • Check to ensure the correct printer driver for the installed software is being used.
Page 41: Repeating Defects Check
7016 Repeating defects check Actions Step 1 Replace the imaging Go to step 2. unit. Measure the distance between defects. Is the distance between defects equal to any of the following? • 3.82 in. (97 mm) • 1.85 in. (47 mm) •...
Page 42: Solid Black Pages Check
7016 Actions Step 4 Go to step 5. Replace the printer. Check the transfer roll left contact spring for damage. Is it free of damage? Step 5 Replace the power The problem is solved. supply. Reseat the cables JLSU1 and J6 on the controller board. Does the problem remain? Solid black pages check Actions...
Page 43: Skewed Print Check
7016 Actions Step 1 Go to step 2. Go to step 3. Does the shadow image appear every two pages? Step 2 Go to step 3. Replace the redrive assembly. See “Redrive Check the redrive assembly for wear or damage. assembly removal”...
Page 44 7016 Actions Step 1 Go to step 2. The problem is solved. POR into the Diagnostics menu and perform a print test: Diagnostics Menu > Print Tests > Tray 1 Adjust the margins if necessary: Diagnostics Menu > Registration Does the error remain? Step 2 Go to step 9.
Page 45: Streaked Horizontal Or Vertical Lines Check
7016 Actions Step 10 Go to step 11. Replace the reverse solenoid. See “Reverse Remove the left cover. solenoid removal” on POR into the Diagnostics menu and perform a duplex test: page 248. Diagnostics Menu > Duplex Tests Observe the reverse solenoid for proper operation. Does it properly operate? Step 11 Contact the next level...
Page 46: Toner Smear Check
7016 Actions Step 5 Replace the LSU. The problem is solved. Reseat the cables JLSU1 and J6 on the controller board. Does the problem remain? Toner smear check Leading edge Trailing edge Actions Step 1 Go to step 2. Tighten the screws. Check if the fuser screws are tightly fastened.
Page 47: Toner Specks Check
7016 Toner specks check Actions Step 1 Go to step 2. Replace the imaging unit. Check the imaging unit for wear or damage. Is it free of wear or damage? Step 2 Go to step 3. The problem is solved. Make sure the paper path is free of debris or toner contamination.
Page 48: Avoiding Jams
7016 • “29y paper jams” on page 80 • “45y paper jams” on page 81 Avoiding jams Load paper properly • Make sure paper lies flat in the tray. • Do not remove a tray while the printer is printing. •...
Page 49: Understanding Jam Messages And Locations
7016 • Make sure the paper size and type are set correctly on the Embedded Web Server or the computer. Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer Settings. • Store paper according to manufacturer recommendations. Understanding jam messages and locations When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display.
Page 50: Paper Jams
7016 Jam access area Printer control panel message What to do Rear door [x]‑page jam, open rear Open the rear door, and then remove the jammed paper. door. [20y.xx] Finisher rear door [x]-page jam, remove all pages • Open the finisher rear door, and then remove the from the finisher’s accumulator.
Page 51 7016 [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Press the button on the right side of the printer, and then open the front door. Pull out the toner cartridge using the handle.
Page 52 7016 Lift the green handle, and then pull out the imaging unit from the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Lift the green flap in front of the printer. Place the imaging unit aside on a flat, smooth surface.
Page 53 7016 Note: Make sure all paper fragments are removed. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 54 7016 Close the front door. From the printer control panel, select Continue to clear the message and continue printing. 200 paper jam messages Error code Description Action 200.01 Input sensor covered during warm-up sequence. Go to “Sensor (input) static jam service check” on page 200.02 Input sensor covered too quickly.
Page 55 7016 Error code Description Action 200.24 Measured gap at input sensor too small to meet video Go to “Sensor (input) image jam service check” on delivery requirements. (Not enough time since prior page image finished to start new image). 200.29 Printhead drive control out of range due to an Go to “Sensor (input) image jam service check”...
Page 56 7016 Action Step 4 Go to step 5. Replace the input sensor. See “Duplex POR into the Diagnostics menu and perform a sensor test: sensor and input Diagnostics Menu > Base Sensor Test > Input. sensor removal” on page 300. Does the sensor state on the control panel display change when it is toggled? Step 5...
Page 57 7016 Action Step 6 Go to step 7. Replace either the media present sensor Check the media present sensor and media present sensor flag for: or media present • Proper operation sensor flag, or both. • Wear or damage See: •...
Page 58 7016 Action Step 4 Go to step 5. Replace the LSU. See “Laser scanning unit POR into the Diagnostics menu and perform a feed test: (LSU) removal” on Diagnostics Menu > Input Tray Tests > Feed Tests > Tray 1 page 328.
Page 59: 202 Paper Jams
7016 Action Step 4 Replace the controller Replace the fuser. See board. See “Controller “Fuser removal” on Check the fuser gear for damage or toner contamination. board removal” on page 320. page 257. Is it free of damage and contamination? 202 paper jams [x]‑page jam, open rear door.
Page 60 7016 Note: Make sure all paper fragments are removed. Close the front and rear door. From the printer control panel, select Done to clear the message and continue printing. 202 paper jam messages Error code Description Action 202.01 Exit sensor is covered during warm up. Go to “Sensor (fuser exit) jam service check”...
Page 61 7016 Error code Description Action 202.28 Exit sensor bounce issue. Go to “Sensor (fuser exit) jam service check” on page 202.32 The sheet is too long to be duplexed. The blow Go to “Duplex service check” on page through is enabled. 202.36 Long paper or shingled multi feed stopped before Go to...
Page 62: 23Y Paper Jams
7016 23y paper jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] Pull out the tray completely. Locate the lever, and then pull it down to release the jam. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 63 7016 Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. 23y paper jam messages Error code Description Action 230.01 Sheet covering internal duplex sensor during warm Go to “Duplex service check” on page 230.02 Paper jam around internal duplex.
Page 64: 241 Paper Jams
7016 Duplex service check Action Step 1 Go to step 2. Replace the redrive assembly. See “Redrive Remove the rear cover. assembly removal” on Check the redrive rollers for wear or damage. page 318. Are they free of wear or damage? Step 2 Go to step 3.
Page 65 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. Diagnostic information...
Page 66 7016 241 paper jam messages Error code Description Action 241.01 Paper over tray 1 pass thru sensor on warmup. Go to “Tray 1 jam service check” on page 241.02 Sensor (input) early arriving jam. 241.03 Tray 1 pass thru sensor never became covered when feeding a sheet from an option below.
Page 67 7016 Error code Description Action 241.41 Media feeder motor stall in tray 1. Go to “Tray 1 jam service check” on page 241.42 Media feeder motor pick motor under‑speed in tray 241.43 Media feeder motor stalled on the last pick attempt in tray 1.
Page 68: 242-244 Paper Jams
7016 Action Step 5 Go to step 7. Go to step 6. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu > Input Tray Tests > Feed Test > Tray 1 > Continuous Cancel the test after five pages. Does the printer successfully feed the five pages into the output bin? Step 6 Go to step 7.
Page 69 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. 242–244 paper jam messages Error code Description...
Page 70 7016 Error code Description Action 242.11 Autocomp Pick/Lift Motor—Encoder Never Detected Go to “Option tray jam service check” on page in tray 2. 242.12 Motor ramp up error in tray 2. 242.13 Page to be stapled failed to feed from tray. 242.14 Sheets flushed from paper path either due to feed error or cartridge error.
Page 71 7016 Error code Description Action 243.01 Paper over tray 3 pass thru sensor on warmup. Go to “Option tray jam service check” on page 243.02 Input sensor detected late feed during a pick retry from tray 3. 243.03 tray 3 pass thru sensor never became covered when feeding a sheet from an option below.
Page 72 7016 Error code Description Action 243.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to “Option tray jam service check” on page 243.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow error (underspeed). Motor underspeed (max PWM and motor underspeed, typical accordion jam). 243.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not reach speed, typical pack feed paper jam).
Page 73 7016 Error code Description Action 244.11 Autocomp Pick / Lift Motor - Encoder Never Detected Go to “Option tray jam service check” on page in tray 4. 244.12 Motor ramp up error in tray 4. 244.13 Page to be stapled failed to feed from tray. 244.14 Sheets flushed from paper path either due to feed error or cartridge error.
Page 74 7016 Option tray jam service check Action Step 1 Replace the option Go to step 2. tray. Restart the printer. Does it fail to complete the POST sequence and display a 242.01 error? Step 2 The problem is solved. Go to step 3. POR into the Diagnostics menu and perform a feed test: Diagnostics Menu >...
Page 75: 25Y Paper Jams
7016 25y paper jams [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 76: Mpf Service Check
7016 Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing. 25y paper jam messages Error code Description Action 250.06 Input sensor did not detect sheet picked from MPF. Go to “MPF service check”...
Page 77: 28Y Paper Jams
7016 Action Step 4 Go to step 5. Replace the MPF solenoid. See “MPF Remove the left cover. solenoid removal” on POR into the Diagnostics menu and perform a feed test: page 243. Diagnostics Menu > Input Tray Tests > Feed Tests > Multi‑Purpose Feeder Check the MPF solenoid for proper operation.
Page 78: Adf Paper Jam Service Check
7016 28y paper jam messages Error code Description Action 280.06 Paper Missing—Posted when paper is Go to “ADF paper jam service check” on page removed from input tray after job is initiated. 282.01 ADF Static Jam—Interval Sensor active at Go to “ADF paper jam service check”...
Page 79 7016 Actions Step 3 Go to “ADF feed errors Go to step 4. service check” on Is paper failing to feed into the ADF? page 158. Step 4 Retry the job using Go to step 5. different media. Check the leading edge of the paper to ensure the paper is not curled or bent in a way that would keep it from contacting the paper present sensor If the error persists, actuator.
Page 80: 29Y Paper Jams
7016 Actions Step 12 Go to step 13. Replace the ADF cable. “ADF cable Check the ADF cable for continuity. Is there continuity? removal” on page 339. Step 13 Replace the ADF unit. Replace the controller “ADF unit board. See “Controller Check for signals or voltages from JADF1 on the controller board.
Page 81: 45Y Paper Jams
7016 Actions Step 6 Go to step 7. Go to step 8. Remove the ADF rear cover and inspect the ADF cover closed sensor for dirt and debris. Is there dirt and debris present? Step 7 The problem is solved. Go to step 8. Clean the dirt and debris from the sensor.
Page 82 7016 Move the tamper arms to the sides. Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door Open the finisher rear door.
Page 83 7016 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Open the finisher trap door, remove any paper fragments inside the trap door. Note: After removing any jammed paper in the finisher bin or in the finisher rear door, open the trap door to remove any paper fragments.
Page 84 7016 Close the finisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing. Staple jam in the finisher Open the staple access door. Pull out the staple cartridge from the finisher. Diagnostic information...
Page 85 7016 Lift the staple guard, and then remove any jammed or loose staples. Press down the staple guard until it clicks into place. Insert stapler cartridge back into the finisher until it clicks into place. Diagnostic information...
Page 86 7016 Close the staple access door. If necessary, touch Done from the printer control panel to clear the message and continue printing. [x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx] Paper jam in the finisher bin Empty the standard bin.
Page 87 7016 Note: Make sure all paper fragments are removed. If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door Open the finisher rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 88 7016 Open the finisher trap door, and then remove any paper fragments from inside the trap door. Note: After removing any jammed paper in the finisher rear door, open the trap door to remove any paper fragments. Close the trap door. Diagnostic information...
Page 89 7016 Close the finisher rear door. If necessary, touch Done from the printer control panel to clear the message and continue printing. 45y paper jam messages Error code Description Action 451.01 Media remains detected by the sensor (stapler pass Go to “Finisher jam service check”...
Page 90 7016 Error code Description Action 454.42 Staple finisher ejector motor did not reach the Go to “Ejector jam service check” on page required speed. 454.43 Staple finisher took too long to ramp up the stapler Go to “Ejector jam service check” on page ejector motor.
Page 91 7016 Ejector jam service check Action Step 1 Go to step 2. The problem is solved. Open the stapler service cover, and then reseat the sensor (stapler paddle HP) connector on the controller card. POR the machine. Does the error remain? Step 2 Go to step 3.
Page 92 7016 Finisher jam service check Action Step 1 Go to step 2. The problem is solved. Open the rear door and check the flag of the sensor (stapler pass through). If damaged, then replace the sensor. See “Sensor (stapler pass through) removal”...
Page 93 7016 Stapler carriage jam service check Action Step 1 Replace the stapler The problem is solved. accumulator assembly. Open the stapler service cover. Reseat the sensor (stapler throat) cable. “Stapler Then reseat also the other end of the cable on the controller card, and accumulator assembly then POR the machine.
Page 94 7016 Stapler priming jam service check Action Step 1 Go to step 2. The problem is solved. Open the stapler right cover. Reseat the stapler carriage assembly cables. Then reseat also the other end of the cables on the controller card, and then POR the machine.
Page 95 7016 Action Step 3 Go to step 4. The problem is solved. Reseat the connectors of the right and left tamper motors. Then reseat also the motor connectors on the controller card. Does the error remain? Step 4 Go to step 5. If a 453.xx error occurs, then replace the Swap the stapler left and right tamper motors.
Page 96 7016 Stapler right tamper jam service check Action Step 1 Go to step 2. The problem is solved. Remove the stapler top cover. Reseat the connector of the sensor (stapler right tamper HP). Then reseat also the sensor connector on the controller card.
Page 97: Understanding The Printer Messages
7016 Action Step 8 Replace the stapler The problem is solved. controller card. See Reseat all connectors on the controller card, and then POR the machine. “Stapler controller card removal” on Does the error remain? page 368. Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] Install a toner cartridge that matches the region number of the printer.
Page 98: Change [Paper Source] To [Custom Type Name] Load [Orientation]
7016 Change [paper source] to [custom type name] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the printer control panel, and then touch Finished changing paper.
Page 99: Close Front Door
7016 If the error occurs again, then: Turn off the printer. Unplug the power cord from the electrical outlet. Remove the tray. Contact customer support. • From the printer control panel, touch Continue to clear the message and resume the job. Close front door Close the front door of the printer.
Page 100: Defective Flash Detected [51]
7016 Defective flash detected [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, touch Continue to ignore the message and continue printing. • Cancel the current print job. Disk full [62] Try one or more of the following: •...
Page 101: Fax Server 'To Format' Not Set Up. Contact System Administrator
7016 Fax server 'To Format' not set up. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Fax Server setup. If the message appears again, then contact your system support person. Fax Station Name not set up.
Page 102: Incorrect Paper Size, Open [Paper Source] [34]
7016 Incorrect paper size, open [paper source] [34] Try one or more of the following: • Load the correct size and type of paper in the tray, and then specify the paper size and type in the Paper menu on the printer control panel.
Page 103: Load [Paper Source] With [Custom Type Name] [Paper Orientation]
7016 Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray with the correct paper size or type, touch Finished loading paper on the printer control panel. Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that tray.
Page 104: Load Manual Feeder With [Custom Type Name] [Paper Orientation]
Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Diagnostic information...
Page 105: Maintenance Kit Nearly Low [80.Xy]
7016 Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com...
Page 106: Non-Lexmark [Supply Type], See User's Guide [33.Xy]
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 107: Printer Had To Restart. Last Job May Be Incomplete
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge. For more information, see the instruction sheet that came with the supply.
Page 108: Reinstall Missing Or Unresponsive Cartridge [31.Xy]
Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...
Page 109: Scanner Disabled By Admin [840.01]
7016 Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. •...
Page 110: Standard Usb Port Disabled [56]
7016 Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data received through the USB port.
Page 111: Unsupported Option In Slot [X] [55]
7016 Unsupported option in slot [x] [55] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 112: Toner Cartridge Smart Chip Contact Service Check
7016 Error code Description Action 31.61 Imaging unit I2C packet timeout Go to “Imaging unit smart chip contact service check” on page 113. 31.62 Imaging unit I2C packet has been sent but code timed- Go to “Imaging unit smart chip contact service check” out on receiving the data (callback) on page 113.
Page 113: Imaging Unit Smart Chip Contact Service Check
7016 Action Step 2 Go to step 3. Reseat the cable. Check the cable JARW1 for proper connection to the controller board. Is it properly connected? Step 3 Replace the controller Replace the toner board. See “Controller cartridge smart chip Check the toner cartridge smart chip contact for damaged pins.
Page 114: Imaging Chip Compatibility Service Check
7016 Action Step 3 Contact the next level The problem is solved. of support. Update the firmware. Note: Contact the next level of support for the correct firmware level. Does the error remain? Imaging chip compatibility service check Action Step 1 Go to step 3.
Page 115: Flash Full Service Check
7016 Flash full service check Action Step 1 Go to step 2. The problem is solved. Format the flash memory. Navigate to Settings > Print Settings > Utilities, then select Format Flash. Does the error remain? Step 2 Go to step 3. Replace the memory card.
Page 116: Imaging Unit Low Service Check
7016 Action Step 3 Replace the controller Replace the memory board. See “Controller card. Print the Menu settings page: board removal” on Settings > Reports > Menu Settings Page page 257. POR into the Configuration menu and reset the printer’s settings to factory default: Configuration Menu >...
Page 117: Printer Hardware Errors
7016 Action Step 3 Contact the next level Replace the toner of support. cartridge smart chip Check the contacts for damaged pins. contact. See “Toner cartridge smart chip Are they free of damage? contact removal” on page 261. Printer hardware errors •...
Page 118: 111 Errors
7016 111 errors 111 error messages Error code Description Action 111.00 Pel clock check failed. Go to “LSU service check” on page 119. 111.01 Downlevel ASIC detected. 111.31 Printhead never delivered HSYNCs. 111.32 Printhead lost HSYNCs. 111.40 Wrong printhead installed 111.50 Open-loop printhead error, open-loop sweep state.
Page 119: 121 Errors
7016 LSU service check Action Step 1 Go to step 2. Reseat the cables. Check the LSU cables JLSU1 and J6 for proper connection. Are they properly connected? Step 2 Replace the controller Replace the LSU. See board. See “Controller “Laser scanning unit Inspect the LSU cables and connectors.
Page 120 7016 Error code Description Action 121.30 Fuser failed to reach printing temperature by the time Go to “Fuser service check” on page 120. a page reached the fuser. 121.31 Fuser is too hot. Global temperature check. 121.32 Open fuser main thermistor. 121.33 Open fuser edge thermistor.
Page 121: Errors
7016 Action Step 5 Perform a cooling fan Replace the fuser. See service check and LVPS “Fuser removal” on Check the fuser rollers, belts and gears for damage and debris. service check. See page 320. “Cooling fan service Are they free of damage and debris? check”...
Page 122: Errors
7016 132 errors 132 error messages Error code Description Action 132.01 TDS baseline too low. Go to “Toner density sensor service check” on page 122. 132.02 TDS baseline too high. 132.03 TDS baseline excessive range. 132.16 TDS calibration at maximum. 132.17 TDS calibration too low.
Page 123: Errors
7016 133 errors 133 error messages Error code Description Action 133.05 CTLS reading above maximum expected value. Go to “CTLS service check” on page 123. 133.06 CTLS reading below minimum expected value. 133.08 Excessive CTLS noise. CTLS service check Action Step 1 Go to step 2.
Page 124: Errors
7016 Main drive gearbox service check Action Step 1 Go to step 2. Remove the debris. Remove the main drive gearbox and check for any debris. Is it free of debris? Step 2 Go to step 3. Replace the main drive gearbox.
Page 125: Errors
7016 Action Step 2 Go to step 3. Replace the pick/lift motor gearbox. See Check the pick/lift motor gearbox for the following: “Pick/lift motor • Gear tooth breakage gearbox removal” on • Freedom of rotation page 313. Is it free of wear or damage? Step 3 Go to step 4.
Page 126: Errors
7016 Action Step 3 Go to step 4. Go to step 5. Remove, and then reinstall the toner cartridge. Make sure that it is properly seated. Is the button in the correct position? Step 4 Go to step 5. The problem is solved. Run a print test.
Page 127: Steps Before Starting The 9Yy Service Checks
7016 Cooling fan service check Action Step 1 Go to step 2. Replace the cooling fan. See “Cooling fan Make sure that the cable JFAN1 is properly connected to the controller removal” on page board. 256. Check if the cooling fan is rotating properly. Is it rotating properly? Step 2 Go to step 3.
Page 128 7016 A. Collecting the history information from the SE menu Note: Make sure your printer is connected to a network or to a print server. From a Web browser, type http://printer_IP_address/se, and then press Enter. Notes: • printer_IP_address is the TCP/IP address of the printer •...
Page 129: Errors
127. Determine the operating system used when the error occurred. If possible determine whether a PostScript or PCL file was sent to the device when the error occurred. Ask the customer which Lexmark Solutions applications are installed on the device.
Page 130 7016 Action Step 1 Go to step 2. The problem is solved. POR the printer. Does the error remain? Step 2 Go to step 3. Go to step 6. Write down the exact 900.xx error code displayed on the device. Turn off the printer.
Page 131 7016 Action Step 7 Go to step 8. Go to step 10. Note: Before performing this step, write down the following information about the file being sent to the printer: • Application used • Operating system • Driver type • File type (PCL, PostScript, XPS, etc.) Reattach the communications cable.
Page 132 7016 Action Step 15 Go to step 31. The problem is solved. Install a Lexmark recommended memory option. Send a print job to the printer. Does the error remain? Step 16 Go to step 17. Go to step 21. Is there a modem installed? Step 17 Go to step 18.
Page 133 7016 Action Step 24 Go to step 25. The problem is solved. Upgrade the firmware if it was not upgraded in a previous step. Note: Contact your next level of support for the correct firmware level to use. POR the printer. Send the printer a print job.
Page 134: Errors
7016 Action Step 31 Contact your next level of support. You will need the following information: • Exact 900.xx error digits and complete error message • Printed menu settings page • Printed network settings page • Device error log • A sample print file if the error appears to be isolated to a single file •...
Page 135: Errors
7016 950–958 errors 950–958 error messages Error code Description Action 950.xx NVRAM mismatch failure—mismatch between Go to “NVRAM mismatch failure service check” on controller board EEPROM and control panel mirror. page 135. ".xx" codes: • 00-29— mismatch between system and mirror •...
Page 136 7016 Warning—Potential Damage: These components can be used as a method of troubleshooting as long as the machine is booted into diagnostic mode or is operating in diagnostic mode. Once a component has been installed in a machine and powered up into user mode, it cannot be used in another machine. It must be returned to the manufacturer.
Page 137: Errors
7016 959 errors 959 error messages Error code Description Action 959.01 Controller verification failure of pensive boot code Go to “Invalid firmware/controller board service check” on page 138. 959.02 Failure to authenticate Signature Verification Code 959.03 Signature Verification Code failed to authenticate a code partition 959.04 Jump to unverified address...
Page 138: 96Y Errors
7016 Invalid firmware/controller board service check Action Update the firmware. Replace the controller The problem is solved. board. See “Controller Note: Contact the next level of support for the correct firmware level. board removal” on page 257. Does the error remain? 96y errors 96y error messages Error code...
Page 139: 97Y Errors
7016 97y errors 97y error messages Error code Description Action 975.xx Network Error—unrecognizable network port Call the next level of support. Call the next level of support. 976.xx Network Error—unrecoverable software error in network port Call the next level of support. 978.xx Network Error—bad checksum while programming network port...
Page 140: 99Y Errors
7016 99y errors 99y error messages Error code Description Action 990.xx An equipment check condition has occurred in the Call the next level of support. specified device, but the device is unable to identify the exact component failure—device can be: •...
Page 141: Dead Machine Service Check
7016 Dead machine service check Action Step 1 Go to step 3. Go to step 2. Is the machine plugged in? Step 2 The problem is solved. Go to step 3. Plug the machine in. Did this fix the problem? Step 3 Go to step 4.
Page 142: Controller Board Service Check
7016 Controller board service check Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/high voltage power supply) board should be performed with the printer positioned on its back side. Note: When making voltage readings, always use frame ground unless another ground is specified. See the wiring diagram in the back of the book for more information.
Page 143: Control Panel Service Check
7016 Action Step 8 Go to step 9. The problem is solved. Perform the control panel service check. Go to “Control panel service check” on page 143. Does the error remain? Step 9 Go to step 10. Replace the controller board.
Page 144: Toner Starvation Service Check
7016 Action Step 6 Go to step 7. The problem is solved. Replace the UICC. See “UICC removal” on page 277. Does the error remain? Step 7 Contact the next level The problem is solved. of support. Replace the controller board. See “Controller board removal”...
Page 145: Usb Print Service Check
7016 Action Step 7 The problem is solved. Contact the next level of support. Replace the cartridge gearbox. See “Cartridge gearbox removal” on page 249. Did this fix the problem? USB print service check Action Step 1 Go to step 2. Go to step 7.
Page 146: Front Door Not Closed Service Check
7016 Front door not closed service check Action Step 1 Go to step 2. Go to step 3. Open the front access cover, and then check the interlock switch actuator. Is the actuator damaged? Step 2 The problem is solved. Go to step 3. Replace the front access cover.
Page 147: Network Service Check
Have the network administrator verify that the device is using the correct SSID, and wireless security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide. Actions Step 1 Go to step 3.
Page 148 7016 Actions Step 10 Go to step 12. Go to step 11. Have the network administrator verify that the printer and PC’s IP address have identical subnet addresses. Are the subnet addresses the same? Step 11 The problem is solved. Go to step 12. Using the subnet address supplied by the network administrator, assign a unique IP address to the printer.
Page 149: Bin Full Service Check
7016 Actions Step 21 The problem is solved. Go to step 22. Replace the antenna. Did this fix the problem? Step 22 Go to step 24. Go to step 23. Verify that the antenna is properly connected to the wireless card. Is it connected correctly? Step 23 The problem is solved.
Page 150: Adf/Scanner Hardware Errors
7016 Action Step 4 Contact the next level The problem is solved. of support. Replace the controller board. See “Controller board removal” on page 257. Does the problem remain? ADF/Scanner hardware errors 8yy error messages Error code Description Action 840.01 The scanner is disabled and can’t be used.
Page 151: Scanner Disabled Error Service Check
7016 Scanner disabled error service check Actions Step 1 Go to step 2. The problem is solved. POR the machine into Configuration menu > Disable scanner. From there, select Enabled to change the settings to reenable the scanner module and then save the setting.
Page 152: Adf Service Check
7016 Actions Step 7 Go to step 8. The problem is solved. Replace the ADF unit. See “ADF unit removal” on page 333. POR the machine into Configuration menu > Disable scanner. From there, select Enabled to change the settings to re‑enable the scanner module and then save the setting.
Page 153: Scanner Configuration Error Service Check
7016 Action Step 3 Go to step 4. Go to step 8. Enter diagnostics mode and navigate to: SCANNER TESTS >Sensor Test Perform the scanner sensor tests. Navigate to: SCANNER TESTS > Motor Tests Perform the scanner sensor and motor tests. Did any test fail? Step 4 Go step 5.
Page 154: Black Or Blank Page Copy Service Check
7016 Symptom Action Scanner makes buzzing noise on startup or during a scan. Go to “Flatbed home position service check” on page 156. Document feeds, but jams in ADF. Go to “ADF paper jam service check” on page Black streaks on scans Go to “ADF streak service check”...
Page 155: Ccd Service Check
7016 Actions Step 6 The problem is solved. Go to step 7. Replace the flatbed unit. See “Flatbed assembly removal” on page 343. Did this fix the problem? Step 7 The problem is solved. Consult the next level of support. Replace the controller board.
Page 156: Flatbed Home Position Service Check
7016 Flatbed home position service check Actions Step 1 The problem is solved. Go to step 2. POR the MFP. Does the CCD move and return to the home position? Step 2 Go to step 3. Go to step 5. Perform the home position sensor test.
Page 157: Flatbed Legal Scan Service Check
7016 Flatbed legal scan service check Action Step 1 Go to step 3. Go to step 2. Check the JPLEN1 connector on the controller board for proper connection. Is it properly connected? Step 2 The problem is solved. Go to step 3. Reconnect the cable to the controller board.
Page 158: Adf Feed Errors Service Check
7016 ADF feed errors service check Actions Step 1 Clean them with a lint Replace the separator free cloth and isopropyl pad and restraint pad. If the ADF is multi-feeding, check for dirt on the ADF separator pad and alcohol. ADF separator rollers.
Page 159: Adf Duplex Service Check
7016 Actions Step 10 Problem resolved. Go to step 11. Replace the ADF cable. See “ADF cable removal” on page 339. Does this fix the problem? Step 11 Problem solved. Replace the controller board. See “Controller Replace the ADF. See “ADF unit removal”...
Page 160: Modem/Fax Card Service Check
7016 Actions Step 7 Problem solved. Replace the controller board. See “Controller Replace the ADF. See “ADF unit removal” on page 333. board removal” on page 257. Does this fix the situation? Modem/fax card service check Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into the ADF see “ADF feed errors service check”...
Page 161: Blank Spaces On Incoming Fax Service Check
7016 Blank spaces on incoming fax service check Actions Step 1 Go to step 2. The problem is solved. Have a fax sent from another machine. Does the problem remain? Step 2 Go to step 3. The problem is solved. Attach the MFP to a different phone line.
Page 162 7016 Actions Step 3 Go to step 5. Go to step 4. Test the ability of the phone line to send and receive calls. Did the phone line work properly? Step 4 The problem is solved. Go to step 5. Use the MFP on a properly functioning phone jack.
Page 163: Fax Transmission Service Check
7016 Actions Step 14 The problem is solved. Go to step 15. Press **411 to enter the Fax/SE Menu. Select Print Logs. Print the T30 transmission log. Check the error being reported against the fax error code table. See “Fax error log codes” on page 165.
Page 164 7016 Actions Step 6 The problem is solved. Go to step 7. Use the MFP on a properly functioning phone jack. Did this fix the problem? Step 7 Go to step 9. Go to step 8. In the Diagnostics menu or Configuration menu, verify that the Enable Fax Receive setting is On.
Page 165: Fax Error Log Codes
7016 Actions Step 17 Go to step 18. Go to step 19. Go to the Administrator menu. Enter the Fax settings - Analog Fax Settings submenu. Verify the remote device number is not in the Banned Fax List user setting. Is the remote device number in the banned fax list? Step 18 The problem is solved.
Page 166 7016 Error code Description Action Error occurred when sending image data. • Check line quality. • Adjust ‘Transmit Level’. • Select a lower ‘Max Speed’ value under Fax Receive settings. Received unknown response from remote fax No action needed. Issue is with the other device.
Page 167 7016 Error code Description Action Received too many requests from remote end • Check line quality. to repeat the previous command sent. • Adjust ‘Transmit Level’. • Check if line conditions on remote end will facilitate a good connection. Functional limitation-Remote fax device does No action needed.
Page 168 7016 Error code Description Action Failure to transmit training successfully in V29, • Select a lower “Max Speed” under Fax V27 terminal modulation schemes. Send settings. • Adjust the “Transmit Level”. • Check line quality. Failure to transmit training successfully in V17 •...
Page 169: Escalating A Fax Issue To Second-Level Support
7016 Error code Description Action Modem detected a digital line connection. Verify the MFP is connected to an analog line. “Fax transmission service check” on page 163. Phone line was disconnected Restore phone line connection. Received request for unsupported function No action needed.
Page 170: Input/Output Option Hardware Errors
7016 Fill in the requested information. This is where you will type in the information you retrieved in step 3. Second-level support can assist you if you have questions about the information requested on the page. Note: The fields requesting the code levels, model number, type of problem are auto‑filled. If the information is not in the fields, it can be retrieved from the SE menu.
Page 171 7016 Error code Description Action 324.57 Motor 3 motor no first encoder Go to “Option tray ACM motor service check” on page 173. 324.58 Motor 3 motor stop error 324.59 Motor 3 PWM underflow (motor overspeed) 325.60 Hardware error—Board ID unknown Go to “Option tray controller card service check”...
Page 172 7016 Option tray pick/lift motor service check Action Step 1 Go to step 2. Replace the tray insert. Remove the option tray insert. Check the lift plate and gears for proper operation by moving the metal plate. Do the lift plate and gears move freely, and are they free of wear or damage? Step 2 Go to step 3.
Page 173: Option Tray Controller Card Service Check
7016 Option tray ACM motor service check Action Step 1 Go to step 2. Reseat the cable. Check the cable J11 on the option tray controller card. Is it properly connected? Step 2 Go to step 3. Replace the ACM assembly.
Page 174: 381 Errors
7016 381 errors 381 error messages Error code Description Action 381.51 No encoder feedback detected from the staple Go to “Ejector motor failure service check” on finisher ejector motor. page 174. 381.52 Motor stop error—the ejector motor kept on running some time after the motor was commanded to stop.
Page 175: Service Menus
7016 Service menus Understanding the printer control panel Using the printer control panel Use the Printer control panel • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 176: Understanding The Home Screen
7016 Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is idle or in Ready state.
Page 177 7016 Touch Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application.
Page 178: Using The Touch-Screen Buttons
7016 Feature Description Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can Example: use the IP address when accessing the Embedded Web Server so you can view and 123.123.123.123 remotely configure printer settings even when you are not physically near the printer.
Page 179: Updating The Printer Firmware
Updating the printer firmware Go to http://support.lexmark.com. Enter the model name of the printer to be updated on the field provided (Example: Lexmark MS810de). Click GO to enter the product page. If several printers are shown, select the specific printer applicable.
Page 180: Diagnostics Menu
7016 Settings Help Manage Shortcuts Option Card Menu General Settings Print All Guides Fax Shortcuts A list of installed DLEs (Download Emulators) Copy Settings Copy Guide E-mail Shortcuts appears. Fax Settings E‑mail Guide FTP Shortcuts E‑mail Settings Fax Guide Copy Shortcuts FTP Settings FTP Guide Profile Shortcuts...
Page 181: Scanner Calibration
7016 Change the value of any of the margin settings. Top Margin -16 to +16 Increasing the value moves the image down the page. Always adjust the top before the bottom margin. Bottom Margin -20 to +20 Increasing the value moves the image toward the top of the page. ‑25 to +25 Left Margin Increasing the value moves the image toward the right margin.
Page 182: Print Tests
7016 To reset a scanner calibration value, do the following: Navigate to Diagnostics > Scanner Calibration, and touch Scanner Calibration. Select the value to reset (Flatbed, ADF Front, ADF Rear) by touching the selection. A screen warning displays. Touch Yes to accept. A message indicating the value is being reset displays. Print Tests The Print test determines if the printer can print on media from any of the paper input sources.
Page 183: Button Test
7016 To run the Panel test: From the Diagnostics menu, navigate to: Hardware Tests > Panel Test Press X to exit the test. Button Test This test verifies the control panel button function except for the Sleep button. To run the test: From the Diagnostics menu, navigate to: Hardware Tests >...
Page 184: Serial Wrap Test
7016 • F:#####—Represents the number of times the memory test has failed and finished with errors, with the maximum fail count being 999,999. After the maximum pass count or fail count is reached, or when all the DRAM has been tested, the test stops and the final results appear.
Page 185: Duplex Tests
7016 USB HS Test Mode From the Diagnostics menu, navigate to: Hardware Tests > USB HS Test Mode Choose the desired port, and then choose the desired test. Ports Tests Port 0 Test J Port 1 Test K Port 2 Test SEO NAK Port 3 Test Packet...
Page 186: Top Margin
7016 Check the Quick test page for the correct offset between the placement of the first scan line on the front and back side of a duplexed sheet. If adjustment is necessary, the top margin in the Registration menu must be adjusted first. The duplex top margin offset may be adjusted next.
Page 187: Input Tray Tests
7016 Manually actuate the sensor to make it toggle between Open and Closed. If the sensor does not toggle, then it is malfunctioning. Press X to exit the test. Duplex Feed 1 This test feeds a blank sheet of paper from Tray 1 to the duplex paper stop position 1. This test can be run using any of the supported paper sizes.
Page 188: Output Bin Tests
7016 Input source Tray empty sensor Pass through sensor Standard tray Optional 250‑/550-sheet tray Multipurpose feeder Manually actuate each sensor. The tray empty sensor can be actuated by hand; however, a sheet of paper can be used to cover the pass through sensor. Press X to exit the test.
Page 189: Finisher Tests
7016 FINISHER TESTS Staple Test This test verifies the operation of the staple mechanism in the finisher. The printer feeds eight pieces of media to the finisher and accumulates all eight pieces in the finisher. After the last sheets are accumulated, the pack is stapled. Enter Diagnostics menu, and then select FINISHER TESTS.
Page 190: Device Tests
7016 The following sensors can be checked using this test: • Narrow Media • Input • Exit • Front Door CAUTION—SHOCK HAZARD: Do not use your hand to toggle these switches. Use a nonconducting item. To run the Base Sensor Test. From the Diagnostics menu, navigate to BASE SENSOR TEST.
Page 191: Printer Setup
7016 From the Diagnostics menu, navigate to: DEVICE TESTS > Disk Test/Clean Contents will be lost appears. Do one of the following: • Touch to continue. • Press X to cancel. The test cannot be stopped or canceled after it has begun. After the test is complete, a message appears indicating a pass or fail result.
Page 192: Printed Page Count
7016 Printer default values U.S. value Non-U.S. value Default Envelope Size (envelope feeding sources which do 10 Envelope DL Envelope not have hardware size sensing capability) Fax media size Letter PCL Symbol Set PC-8 PC-850 PPDS Code Page Universal Units of Measure Inches Millimeters To change this setting:...
Page 193: Ep Setup
7016 EP SETUP EP Defaults This setting restores each printer setting listed in EP SETUP to its factory default value. Sometimes this is used to help correct print quality problems. To restore the EP defaults: From the Diagnostics menu, navigate to: EP Setup >...
Page 194: Gap Adjust
7016 Charge Roll This setting controls the charge roll voltage. To adjust this setting: From the Diagnostics menu, navigate to: EP Setup > Charge Roll Press OK or touch to save any changes. Gap Adjust The setting adjusts the minimum gap between sheets. Increasing this value may reduce curl of some printed media and eliminate some output bin stacking problems.
Page 195: Reports
7016 REPORTS Menu Settings Page This setting prints the Menu Settings Page. The report prints the Diagnostics Menu settings and their current values. EVENT LOG Display Log This version of the Event log displays the panel text that appeared when the event occurred. To view the Event log: From the Diagnostics menu, navigate to: Event Log >...
Page 196: Scanner Tests
7016 Clear Log Use this to remove all the current information in the Event log. This affects both the viewed log and the printed log information. To clear the event log: From the Diagnostics menu, navigate to: Event Log > Clear Log Choose any of the following: •...
Page 197: Sensor Tests
7016 To perform this test, do the following: Navigate to Scanner Tests >Motor Tests. Select Flatbed Scanner Motor. The test will run. ADF feed motor forward When Motor On is selected, the device runs the motor forward continuously until Motor Off is selected. To perform this test, do the following: Navigate to Scanner Tests >Motor Tests.
Page 198 7016 • Scan 1st sensor (paper feed sensor) • Paper FB long To test a flatbed or ADF sensor, perform the following steps: Navigate to Scanner Tests > Sensor Tests > <sensor to test>. The following is displayed: Select the sensor to be tested. Actuate the sensor you selected.
Page 199 7016 ADF cover open Flatbed cover open paper feed sensor Service menus...
Page 200: Exit Diags
7016 Scanner calibration reset This is test is run to reset the scanner calibration. This test should only be run after a flatbed or ADF unit has been replaced. To perform this operation, do the following: Navigate to Scanner Tests. Select Scanner Calibration Reset.
Page 201: Configuration Menu
7016 Configuration menu The Configuration menu group consists of menus, settings, and operations that are used to configure a printer for operation. Entering the Configuration menu The Configuration Menu group contains a set of menus, settings, and operations which are infrequently required by a user.
Page 202: Print Quality Pages
7016 Once initiated, the operation cannot be canceled. Print Quality Pages This option is a limited version of the Print quality pages setting that appears in the Diagnostics menu. See “Print Quality Pages” on page 182. This setting reports the values of a broad range of printer settings and tests the ability of the printer to generate acceptable printed output.
Page 203: Ppds Emulation
7016 PPDS Emulation The value of this option determines if a printer can recognize and use the PPDS data stream. Available options: • Deactivate • Activate Download Emuls This appears only if at least one download emulator (DLE) is installed. The default setting is Disable. All download emulators (DLEs) are reenabled automatically after two PORs.
Page 204: Energy Conserve
7016 Energy Conserve This setting controls which values appear on the Power Saver menu. To change the setting: From the Configuration menu, navigate to Energy Conserve. Select On or Off. If On (default), then the Sleep Mode cannot be turned off. If Off, then Disabled appears on the Sleep Mode menu, and it can be turned off.
Page 205: Format Fax Storage
7016 Format fax storage This setting enables you to format the non-volatile storage used for storing faxes. To change this setting: Select Format Fax Storage from the Configuration Menu. Note: If an advanced password has been established, then you must enter this password to change the setting. If no advanced password exists, then you can establish one by using the keyboard that appears on the LCD.
Page 206 7016 To view and adjust the duplex ADF front side registration, place the quick test page faceup into the ADF. Select Copy Quick Test. After the quick test page copies, select ADF Front. Use the plus to increase or the minus to decrease the settings value for horizontal adjust and top margin. Note: Each button press moves the margin values one pixel in the respective direction.
Page 207: Disable Scanner
7016 Disable scanner This menu item is used to disable the MFP scanner if it is malfunctioning. The MFP must be powered off and on for the new settings to take effect. To change this setting: Select Disable Scanner from the Configuration menu. Scroll through the setting's other possible values.
Page 208: Action For Prompts
7016 Action for Prompts This setting enables a user to determine which input source would receive paper-related or envelope-related change prompts when they occur. Regardless of the target source, the printer always requires some type of user assistance to resolve the change prompt (examples: pushing a button to ignore the prompt and changing the source’s installed media).
Page 209: Disk Encryption
7016 Disk Encryption Warning—Potential Damage: If the settings are changed, then the printer completely formats the hard disk. All information on the disk will be unrecoverable. This setting appears only if a hard disk is installed. It controls whether the printer encrypts the information that it writes to the hard disk.
Page 210: Reduced Curl
7016 Available options: • • Reduced Curl When on, this setting significantly reduces throughput and should be activated only as a last resort to solve paper curl problems. The printer uses this mode only when the media type is set to Paper. Available options: •...
Page 211: Ui Automation
LES Applications Note: This setting is for touch-screen models only. This menu setting is used to enable or disable Lexmark Embedded Solutions (LES) applications. To change the settings, perform the following steps: From the Configuration menu, navigate to LES applications.
Page 212: Key Repeat Rate
7016 Key Repeat Rate Note: This setting is available for touch screen models only. This setting indicates the number of presses per second for repeating keys. The range is 0.5–30, with increments of 1. To adjust this setting: From the Configuration Menu, navigate to Key Repeat Rate. Touch the arrow keys to adjust the setting.
Page 213: Automatically Display Error Screens
7016 Automatically Display Error Screens If On, the panel automatically displays any existing printer-related IR after the printer remains inactive on the home screen for a length of time equal to the Screen timeout setting in the Timeouts section of the General settings menu. Any IR that appears on the display will give the user the option of returning to the home screen without clearing it.
Page 214: Accessing The Network Se Menu
7016 Accessing the Network SE menu This menu contains settings for fine tuning the communication settings for the network interfaces and protocols. Navigate to: Networks/Ports > Standard Network > Standard Network Setup. Press and hold 6, 7, and 9 simultaneously. Service Engineer menu Accessing the service engineer (SE) menu From a Web browser on a host PC, add /se to the printer IP address.
Page 215: Fax Service Engineer (Se) Menu
7016 Fax service engineer (SE) menu The Fax SE menu is used for the Fax transmission service check and the Fax reception service check. It should only be used as directed by the next level of support. In Ready mode, type **411 to enter the Fax SE menu. Service menus...
Page 216 7016...
Page 217: Repair Information
7016 Repair information • “Removal precautions” on page 217 • “Removal procedures” on page 239 • “Left side removals” on page 239 • “Right side removals” on page 252 • “Front side removals” on page 264 • “Bottom side removals” on page 298 •...
Page 218: Handling Esd-Sensitive Parts
7016 • controller board • optional hard drives Note: The printer control panel and controller board contain NVRAM. After removing the old part, it must be returned to your next level of support. Handling ESD‑sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: •...
Page 219: Restoring The Printer Configuration After Replacing The Controller Board
Restore Tool to download the software bundle that contains the factory settings and Embedded Solutions for the specific printer. Note: If the printer contains solutions or software licenses obtained from Lexmark Virtual Solutions Center (VSC), the latest version of the firmware, applications, and licenses deployed through the VSC are included in the software bundle.
Page 220 7016 Save the zip file. Note: Make sure that the serial number in the zip file matches the serial number of the printer being restored. Extract the contents of the zip file, open the Readme file, and then follow the instructions on the screen. Notes: •...
Page 221: Esf Solutions Backup
7016 After rebooting the printer, have the customer verify that all the eSF apps have been installed. Notes: • If you are unable to access the administrative menus to verify that the printer is restored, then ask the customer give you access. •...
Page 222: Ribbon Cable Connectors
7016 Ribbon cable connectors Zero Insertion Force (ZIF) connectors Zero Insertion Force (ZIF) connectors are used on the boards and cards used in this printer. Before inserting or removing a cable from these connectors, read this entire section. Great care must be taken to avoid damaging the connector or cable when inserting or removing the cable.
Page 223: Horizontal Top Contact Connector
7016 Horizontal top contact connector This FRU contains a horizontal top contact cable connector. Read the instructions before proceeding. The horizontal top contact connector uses a back flip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift or close the two tabs located on each end of the actuator.
Page 224 7016 Inserting a cable into the horizontal top contact connector When installing the cable, check the locking actuator to ensure it is in the unlocked position. The tabs on the ends of the actuator are vertical when the actuator is unlocked. Insert the cable with the contacts on the cable facing up.
Page 225 7016 Rotate the locking actuator to the locked position. The cable should not move while this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position. Repair information...
Page 226: Horizontal Bottom Contact Connector
7016 Horizontal bottom contact connector This FRU contains a horizontal bottom contact cable connector. Read the instructions before proceeding. The horizontal bottom contact connector uses a flip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift the center of the actuator using your finger.
Page 227 7016 Inserting a cable into the horizontal bottom contact connector Check the actuator to verify it is in the open position. Insert the cable into the ZIF connector with the contacts facing downward and away from the locking actuator. The cable needs to be inserted below the actuator.
Page 228 7016 Place your finger in the middle of the actuator, and then rotate the locking actuator to the locked position. Repair information...
Page 229: Vertical Mount Contact Connector
7016 Vertical mount contact connector This FRU contains a vertical mount contact connector. Read the instructions before proceeding. The vertical mount contact connector uses a back flip locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted vertically into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently lift the center of the actuator using your finger.
Page 230 7016 Inserting a cable into the vertical mount contact connector When installing the cable, check the locking actuator to verify it is in the open position. Insert the cable with the contacts on the cable away from the locking actuator. Insert the cable on top of the actuator. Note: Verify that the cable is installed squarely into the connector.
Page 231 7016 Rotate the locking actuator to the locked position by pressing down on both ends of the actuator. The cable should not move when this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position.
Page 232: Horizontal Sliding Contact Connector
7016 Horizontal sliding contact connector This FRU contains a horizontal sliding contact connector. Read the instructions before proceeding. The horizontal sliding contact connector uses a slide locking actuator to lock the ribbon cable into the Zero Insertion Force (ZIF) connector. The cable is inserted horizontally into the connector. Warning—Potential Damage: When opening or closing this type of actuator, gently push or pull the two tabs located on each end of the actuator.
Page 233 7016 Inserting a cable into the horizontal sliding contact connector When installing the cable, check the locking actuator to verify it is in the open position. If you are opening the connector, pull back on both end tabs using equal force to avoid breaking the connector. Insert the cable with the contacts on the cable facing away from the locking actuator.
Page 234 7016 Slide the locking actuator towards the connector, locking the cable into place. The cable should not move when this step is performed. If the cable moves, open the actuator, reposition the cable, and then close the actuator to the down position. Repair information...
Page 235: Low Insertion Force (Lif) Connector
7016 Low Insertion Force (LIF) connector This FRU contains a Low Insertion Force (LIF) connector. Read the instructions before proceeding. Warning—Potential Damage: When installing a cable into an LIF connector, care must be taken to avoid bending the edges of the cables and damaging the contacts on the cables. Inserting a cable into the LIF connector Looking at the connector, take note on which side the contacts are located.
Page 236: Printhead Assembly Adjustments
7016 Printhead assembly adjustments Printhead assembly mechanical adjustment A printhead needs to be correctly positioned after it has been removed. Use a sharp pencil or a small, flat-blade screwdriver to mark the location of the old printhead on the printer frame. Align the new printhead relative to the location of the old printhead.
Page 237 7016 If the grid lines of the right flap align below the corresponding lines on the left flap, then adjust the printhead clockwise relative to the printer, and recheck. If the grid lines of the left flap align below the corresponding lines of the right side, then adjust the printhead counterclockwise.
Page 238 7016 Sample Quick test page. Use the actual sheet. From the Registration menu, select the Right margin setting: Diagnostics Menu > Registration > Right Margin To determine the Right margin setting: Choose the value of the darkest bar on the right side of the Quick test page. Add that value to the current Right margin setting found on the left side of the Quick test page.
Page 239: Removal Procedures
7016 Removal procedures Keep the following tips in mind as you replace parts: • Some removal procedures require removing cable ties. You must replace cable ties during reassembly to avoid pinching wires, obstructing the paper path, or restricting mechanical movement. •...
Page 240 7016 Release the two tabs (B) on the bottom of the cover. Pull the cover forward, and remove it from the printer. Repair information...
Page 241: Main Drive Gearbox Removal
7016 Main drive gearbox removal Remove the left cover. See “Left cover removal” on page 239. Squeeze the latch, and then detach the link from the front door. Repair information...
Page 242 7016 Remove the 4 screws (A), and then remove the main drive gearbox. Disconnect the cable from the main drive gearbox. Repair information...
Page 243: Mpf Solenoid Removal
7016 Remove the spring (B) and the fuser gear (C). MPF solenoid removal Remove the left cover. See “Left cover removal” on page 239. Remove the main drive gearbox. See “Main drive gearbox removal” on page 241. Disconnect the MPF solenoid cable from the controller board. Remove the screw (A).
Page 244 7016 Cut the cable (B). Remove the other half of the cable from the printer. Installation notes: Install the MPF solenoid. Secure the cable to the holder (A). Repair information...
Page 245: Mpf Gearbox Removal
7016 Insert the cable into the hole (B). Route the cable using the new path, and secure it with a cable tie (C). MPF gearbox removal Remove the left cover. See “Left cover removal” on page 239. Remove the main drive gearbox. See “Main drive gearbox removal”...
Page 246 7016 Disconnect the spring from the printer (A). Remove the three screws (B), and then remove the front left mount. Repair information...
Page 247 7016 Remove the three screws (C), and then remove the MPF gearbox. Release the two latches (D), and then remove the main input drive gears. Repair information...
Page 248: Reverse Solenoid Removal
7016 Remove the E-clip (E), and then remove the MPF sector gear (F). Reverse solenoid removal Remove the right cover. See “Right cover removal” on page 252. Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal”...
Page 249: Cartridge Gearbox Removal
7016 Remove the two screws (A) securing the reverse solenoid. Cartridge gearbox removal Remove the left cover. See “Left cover removal” on page 239. Remove the four screws (A) securing the cartridge gearbox. Disconnect the cable from the cartridge gearbox. Repair information...
Page 250: Duplex Gear Assembly Removal
7016 Duplex gear assembly removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318. Remove the power supply. See “Power supply removal”...
Page 251 7016 From behind the three gears, remove the duplex coupling (D). Remove the duplex link (E) from the duplex. Repair information...
Page 252: Right Side Removals
7016 Right side removals Right cover removal Remove the paper tray. Remove the screw (A) securing the right cover to the front of the printer frame. Open the memory access cover. Repair information...
Page 253 7016 Remove the two screws (B) securing the right cover to the RIP shield. Open the front cover. Repair information...
Page 254 7016 Slightly lift the printer, slide the right cover forward, and pull it out and away from the printer. Repair information...
Page 255: Memory Access Door Removal
7016 Memory access door removal Open the memory access door. Gently release the latches (A) securing the access door to the right cover. Slide the access door to release the hinges, then remove it from the right cover. Tray present sensor removal Remove the right cover.
Page 256: Cooling Fan Removal
7016 Pry to remove the sensor retainer (B). Note: The retainer is secured to the sensor by an adhesive. Release the three latches (C), and then pry to remove the tray present sensor. Cooling fan removal Remove the right cover. See “Right cover removal”...
Page 257: Controller Board Removal
7016 Remove the two screws (A), and then remove the fan. Controller board removal Remove the right cover. See “Right cover removal” on page 252. Remove the controller board shield. See “Controller board shield removal” on page 259. Disconnect all internal options attached to the board (memory card, internal solutions port, hard disk). Disconnect all cables from the controller board.
Page 258 7016 Remove the screw (A) from the rear side of the printer. Remove the seven screws (B), then remove the controller board. Repair information...
Page 259: Controller Board Shield Removal
7016 Installation note: After the new controller board is installed, perform scanner manual registration (see “Scanner manual registration” on page 205), printhead registration (see “Printhead assembly adjustments” on page 236) and printer configuration restoration (see “Restoring the printer configuration after replacing the controller board” on page 219).
Page 260 7016 Remove the screw (B) on the top left side of the shield. Remove the screw (C) on the top right side of the shield. Repair information...
Page 261: Toner Cartridge Smart Chip Contact Removal
7016 Carefully remove the controller board shield from the printer. Toner cartridge smart chip contact removal Remove the right cover. See “Right cover removal” on page 252. Remove the controller board shield. See “Controller board shield removal” on page 259. Remove the controller board.
Page 262 7016 Remove the two screws (B), and then detach the right cartridge guide. From behind the right cartridge guide, release the 4 latches (C) to detach the toner cartridge smart chip contact. Note: Pay attention to the original position of the spring and the actuators. Repair information...
Page 263: Modem Removal
7016 Installation notes: Test for proper installation of the spring and the actuators. Press the cartridge actuator. The cartridge lock should move up. Release the cartridge actuator. The cartridge lock should move back to its original position. Modem removal Remove the right cover. See “Right cover removal”...
Page 264: Front Side Removals
7016 Loosen the two screws (A) securing the modem to the controller board shield. Lift the modem to release, and then remove. Front side removals Left front mount removal Remove the left cover. See “Left cover removal” on page 239. Remove the front access cover.
Page 265: Right Front Mount Removal
7016 Remove the three screws (A), and then remove the left front mount. Right front mount removal Remove the right cover. See “Right cover removal” on page 252. Disconnect all control panel cables from the controller board. Disconnect the cable JCVR1 from the controller board. Repair information...
Page 266 7016 Remove the four screws (B), and then remove the right front mount. Repair information...
Page 267: Transfer Roll Removal
7016 Transfer roll removal Warning—Potential Damage: Do not touch the transfer roll with bare hands. Oil from the skin can damage it. Squeeze the latches at each end of the transfer roll. Lift to remove the transfer roll. Warning—Potential Damage: Do not remove the spring under the left latch. Doing so will damage the printer. Repair information...
Page 268: Cartridge Plunger Removal
7016 Cartridge plunger removal Open the front door. Tilt the cartridge plunger. Repair information...
Page 269 7016 Twist and then remove the cartridge plunger. Installation notes: Use a spring hook to hold the spring, and then reinstall the cartridge plunger. Repair information...
Page 270: Name Plate Cover Removal
7016 Set the spring over the plunger. Name plate cover removal Open the front door. Remove the two screws (A) securing the right side of the name plate cover. Repair information...
Page 271 7016 Remove the two screws (B) securing the left side of the name plate cover. Release the tabs on top of the cover, and then remove the name plate cover. Repair information...
Page 272: Front Bin Cover Removal
7016 Front bin cover removal Remove the name plate cover. See “Name plate cover removal” on page 270. Remove the two screws (A) securing the front bin cover to the front access cover. Lift the left side of the cover, and then remove the front bin cover. Repair information...
Page 273: Control Panel Assembly Removal
7016 Control panel assembly removal Open the wireless card cover. Lift the display to access the latch. Press the latch (A) to release the display from the panel mount. Repair information...
Page 274 7016 Position the display at the angle shown to access the screws behind it. Remove the two screws (B) behind the display. Repair information...
Page 275 7016 Remove the two screws (C) securing the control panel assembly to the scanner assembly. Gently flex the wireless chamber wall to the left to release and lift the control panel assembly upward to remove it from the scanner assembly. Repair information...
Page 276 7016 Remove the two screws (D) securing the toroid bracket to the control panel cover. Unlock the connector (E) on the UICC and disconnect it from the UICC. Warning—Potential Damage: The ZIF connector is prone to damage. Extra care is required in handling this part. Repair information...
Page 277: Uicc Removal
7016 UICC removal Remove the control panel assembly. See “Control panel assembly removal” on page 273. Position the display at the angle shown, to access the card behind it. Disconnect the UICC video cable (A) from the interface card. Place the control panel assembly facedown on a non-marring surface. Repair information...
Page 278 7016 Remove the four screws (B), then remove the UICC drip pan from the control panel assembly. Disconnect the UICC video cable from the UICC card. Repair information...
Page 279: Usb Cable Bracket Removal
7016 USB cable bracket removal Remove the two screws (A). Remove the USB cable bracket. Speaker removal Remove the control panel assembly. See “Control panel assembly removal” on page 273. Unplug the connector (A) from the speaker. Repair information...
Page 280: Cave Light Lens Removal
7016 Remove the screw (B) from the speaker. Gently slide the speaker to the right, and remove it from the scanner assembly. Cave light lens removal Remove the control panel assembly. See “Control panel assembly removal” on page 273. Push the latches inward, and push down on the cave light lens to remove it from the scanner assembly. Installation warning: Gently push the left and right latches together while inserting the lens into the slot to avoid breaking the latches.
Page 281: Interface Card Removal
7016 Interface card removal Open the wireless cover. Position the display at the angle shown, to access the card behind it. Unlock the two connectors (A) on the interface card to release and then disconnect the UICC video and display cables (A).
Page 282: Control Panel Cover Removal
7016 Remove the screw (B), then remove the interface card. Control panel cover removal Flex the frame to the right to release the hinge of the cover. Repair information...
Page 283: Display Removal
7016 Remove the control panel cover. Display removal Remove the control panel assembly. See “Control panel assembly removal” on page 273. Position the display at the angle shown, to access the card behind it. Repair information...
Page 284 7016 Disconnect the display cable (A) from the interface card. Release the two tabs (B) fastening the display bezel, then separate both the display and bezel from the display assembly. Place the display and bezel facedown on a non‑marring surface. Repair information...
Page 285: Keypad Assembly Removal
7016 Remove the four screws (C). Remove the plastic mounting bracket, and remove the display from the LED bezel. Keypad assembly removal Remove the control panel assembly. See “Control panel assembly removal” on page 273. Remove the UICC. See “UICC removal” on page 277.
Page 286: Mpf Tray Removal
7016 MPF tray removal Remove the front access cover. See “Front access cover removal” on page 291. Using a spring hook, remove the two springs from the front access cover. Disconnect the left and right MPF links from the front access cover. Repair information...
Page 287 7016 Push the MPF tray to the left to release the right pivot on the front access cover. Slide the tray to the right, and remove the MPF tray and spring. Installation note: Insert the straight end of the spring into the hole on the front access cover before sliding the MPF tray onto the left pivot of the front access cover.
Page 288: Mpf Pick Roller Cover Removal
7016 MPF pick roller cover removal Open the front door. Remove the two screws (A), and then remove the MPF pick roller cover. MPF pick roller removal Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 288.
Page 289: Bail Removal
7016 Pull the MPF pick roller outward to remove. Warning—Potential Damage: Do not touch the pick tire with bare hands, as this can damage the pick roller. Bail removal Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 288.
Page 290: Jam Access Cover Removal
7016 Squeeze the latches, and then remove the bail. Jam access cover removal Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 288. Remove the MPF pick roller. See “MPF pick roller removal” on page 288.
Page 291: Front Access Cover Removal
7016 Front access cover removal Remove the name plate cover. See “Name plate cover removal” on page 270. Disconnect the cartridge gear linkage (A) from the front access cover. Repair information...
Page 292 7016 Rotate the front access cover to a position that aligns the gap on the cover with the right hinge. Release the right hinge off the pivot by lifting up on the right side of the front access cover. Slide the front access cover to the right, removing it from the print engine. Repair information...
Page 293: Front Door Sensor Removal
7016 Front door sensor removal Remove the front access cover. See “Front access cover removal” on page 291. From under the right mount, remove the screw (A). Note: Use a #1 Phillips screwdriver. Front input guide removal Remove the right cover. See “Right cover removal”...
Page 294 7016 Remove the four screws (A). Push and hold the cam restraint to release the MPF shaft. Rotate the MPF shaft inward so that the cams at each end point up. Release the front guide from the guides at each end. Installation note: The cams at each end of the MPF shaft must point down.
Page 295: Separator Pad Removal
7016 Separator pad removal Remove the right cover. See “Right cover removal” on page 252. Remove the front access cover. See “Front access cover removal” on page 291. Remove the MPF pick roller cover. See “MPF pick roller cover removal” on page 288.
Page 296 7016 While pressing down the MPF sensor flag (B) and separator pad (C), move the restraint roller (D) and MPF pick roller hub (E) to the right. Remove the pin (F). Repair information...
Page 297 7016 While pressing down the MPF sensor flag and separator pad, move the restraint roller (G) to the right. Remove the E‑clip (H), and then move the shaft (I) to the right. Remove the separator pad and the spring underneath. Repair information...
Page 298: Bottom Side Removals
7016 Bottom side removals Power supply removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318. Disconnect the fuser cable from the power supply, and disconnect the transfer roll cable from the left side of the printer.
Page 299: Duplex Removal
7016 Remove the three screws (A), and then remove the power supply shield. Duplex removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal”...
Page 300: Duplex Sensor And Input Sensor Removal
7016 Remove the four screws (A) securing the duplex. Note: The duplex link (B) is part of the FRU. Duplex sensor and input sensor removal Remove the left cover. See “Left cover removal” on page 239. Remove the right cover. See “Right cover removal”...
Page 301 7016 Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318. Remove the power supply. See “Power supply removal” on page 298. Remove the power supply shield. See “Power supply shield removal” on page 298.
Page 302 7016 Installation notes: Install the duplex sensor, followed by the input sensor. Route the cable using the new path. Secure the cable near the lift plate gearbox using cable ties. Cut off any excess cable tie. Repair information...
Page 303: Index Sensor Removal
7016 Index sensor removal Remove the left cover. See “Left cover removal” on page 239. Remove the right cover. See “Right cover removal” on page 252. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal”...
Page 304 7016 Remove the duplex. See “Duplex removal” on page 299. Position the printer so that it sits on its left side. Disconnect the cable from the media present sensor (A). Repair information...
Page 305: Toner Density Sensor Removal
7016 From inside the printer, release the three latches (B). Toner density sensor removal Remove the left cover. See “Left cover removal” on page 239. Remove the main drive gearbox. See “Main drive gearbox removal” on page 241. Remove the rear door and cover. See “Rear exit door removal”...
Page 306: Trailing Edge Sensor Removal
7016 Remove the two screws (B). Disconnect the cable from the sensor. Trailing edge sensor removal Remove the left cover. See “Left cover removal” on page 239. Remove the right cover. See “Right cover removal” on page 252. Remove the rear door and cover. See “Rear exit door removal”...
Page 307: Media Present Sensor Flag Removal
7016 Remove the screw (C). Media present sensor flag removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318.
Page 308 7016 Remove the two screws (C). Below are the cam release and bracket. Repair information...
Page 309 7016 Remove the screw (D) securing the ACM lift cam to the ACM housing. Remove the ACM lift cam by sliding it off the shaft. Remove the screw (E), and then remove the media present sensor flag. Note: Use a #1 Phillips screwdriver. Repair information...
Page 310 7016 Installation note: Do the following to ensure proper installation of the sensor flag: Lift the ACM. Repair information...
Page 311: Acm Assembly Removal
7016 The protrusion on the ACM must align with the notch on the sensor flag. The sensor flag must align with the media present sensor (A). ACM assembly removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover.
Page 312 7016 Remove the E-clip (A), and slide the washer (B) from the shaft. Release the lock by sliding the bushing and then rotating it clockwise. Remove the ACM assembly along with its shaft. Repair information...
Page 313: Pick/Lift Motor Gearbox Removal
7016 Below is the ACM assembly. Pick/lift motor gearbox removal Remove the left cover. See “Left cover removal” on page 239. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318.
Page 314: Tray Guide Removal
7016 Remove the three screws (A). Disconnect the cable from the pick/lift motor gearbox. Tray guide removal Left guide Installation note: Before removing the guide, note the position of the ground spring. It will need to be re‑installed when the guide is re‑installed. Remove the rear cover.
Page 315 7016 Turn the printer on its side (left side down), then remove the three screws (A) from the left guide. Remove the left guide. Installation note: When re‑installing the guide, insert the spring as shown. Right guide Remove the rear cover. See “Rear cover removal”...
Page 316: Rear Side Removals
7016 Squeeze the latches to release the connector, then push the connector off the guide. Rear side removals Dust cover removal Press the latches on each side of the dust cover. Remove the dust cover. Repair information...
Page 317: Rear Exit Door Removal
7016 Rear exit door removal Open the rear door as shown below. Pull the exit door upward to release the hinges, and remove. Repair information...
Page 318: Rear Cover Removal
7016 Rear cover removal Open the rear exit door. Remove the two screws (A) securing the rear cover. Lift the upper portion of the machine to release the cover, and then remove the cover. Redrive assembly removal Remove the right cover. See “Right cover removal”...
Page 319 7016 Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318. Remove the scanner assembly. See “Scanner assembly removal” on page 336. Remove the top cover. See “Top cover removal” on page 324.
Page 320: Fuser Removal
7016 Remove the six screws (B) securing the redrive assembly. Fuser removal Remove the right cover. See “Right cover removal” on page 252. Remove the rear door and cover. See “Rear exit door removal” on page 317 “Rear cover removal” on page 318.
Page 321: Stapler Cable Removal
7016 Remove the two screws (B) securing the fuser. Stapler cable removal Remove the right cover. See “Right cover removal” on page 252. Remove the rear cover. See “Rear cover removal” on page 318. Remove the controller board shield. See “Controller board shield removal”...
Page 322 7016 Remove the stapler cable and mounting bracket from the printer frame while feeding the cable through the redrive unit and printer frame. Using a pair of pliers, squeeze the nylon mounts to dislodge the stapler connector, and remove the stapler cable. Repair information...
Page 323: Diverter Spring Removal
7016 Diverter spring removal Remove the rear cover. See “Rear cover removal” on page 318. Using a spring hook, detach the diverter spring from the diverter and from the redrive. Diverter cover removal Firmly grasp both sides of the diverter cover. Pull the cover away from the scanner, and remove.
Page 324: Top Side Removals
7016 Top side removals Top cover removal Remove the scanner assembly. See “Scanner assembly removal” on page 336. Remove the two screws from the top cover (A). Remove the fan and fan duct. Disconnect the bin full sensor cable (JBINS1) from the controller board. Repair information...
Page 325: Bin Full Sensor/Lens Removal
7016 Remove the top cover from the printer frame while feeding the bin full sensor cables through the side of the printer frame. Bin full sensor/lens removal Note: The lens is a separate FRU. Remove the top cover. See “Top cover removal” on page 324.
Page 326 7016 Disconnect the cable (J1) from the sensor. Remove the two screws (B) securing the left sensor and left lens to the top cover. Repair information...
Page 327: Bin Full Sensor Cable Removal
7016 Disconnect the cable (J1RED1) from the sensor. Installation note: When installing this FRU, update the firmware to RIP (LW20.SB7.P231) and Engine (FDN.PIR.E310) or higher. Installation warning: This is a mandatory firmware update. Failure to update the firmware will cause the sensor to prematurely fail, requiring another sensor replacement.
Page 328: Laser Scanning Unit (Lsu) Removal
7016 Release the cable from the cable holders (A), and remove. Laser scanning unit (LSU) removal MFP printhead adjustment After re‑installing the current LSU or installing a new LSU, a mechanical and electronic LSU adjustment must be performed. Before starting the LSU removal, disable the scanner in the configuration menu. After removing the scanner assembly from the MFP, remove the control panel assembly from the scanner.
Page 329 7016 After installing the LSU, perform the mechanical and electronic LSU adjustments with the printer in this configuration. When the LSU is properly adjusted, re‑install the control panel assembly to the scanner, and then re‑install the scanner assembly to the MFP. Removal procedure Remove the top cover.
Page 330: Adf/Scanner Removals
7016 Installation note: Mechanical and electronic LSU adjustments are required to complete the installation of the LSU. “Printhead assembly adjustments” on page 236. ADF/scanner removals ADF separator roll removal Open the ADF top cover. Squeeze the latches to release the separator roll. Repair information...
Page 331: Flatbed Cushion Removal
7016 Pull away the separator roll and remove. Flatbed cushion removal Open the scanner. Repair information...
Page 332: Scanner Front Cover Removal
7016 Hold the cushion by its handles, then peel it off the scanner. Scanner front cover removal Open the front cover. Pull down the cover and remove. Repair information...
Page 333: Adf Input Tray Removal
7016 ADF input tray removal Firmly grasp the tray with one hand. Release the tray by pushing its front edge inwards, and then remove the tray. ADF unit removal Open the ADF unit with one hand. Insert a flat-blade screwdriver into the slot, and release the tab fastening the ADF harness cover to the ADF unit. Repair information...
Page 334 7016 Disconnect the blade fastener (A) holding the ground cable to the ADF relay board. Disconnect the ADF cable (B) from the ADF unit. Route the cable off the ADF unit. Repair information...
Page 335 7016 Slightly lift the ADF, and use a flat-blade screwdriver to press the tab on the right hinge, releasing it from the flatbed unit. Repair information...
Page 336: Scanner Assembly Removal
7016 Remove the ADF unit. Installation note: After the new ADF is installed, perform scanner manual registration, see “Scanner manual registration” on page 205 and scanner calibration, see “Scanner calibration” on page 181. Scanner assembly removal Remove the diverter cover. See “Diverter cover removal”...
Page 337 7016 Disconnect the following cables from the RIP board: ADF ground, ADF cable (JADF1), CCD cable (J30), control panel cable (JUICC1), paper length sensor cable (JPLEN1), home sensor cable (JHOME1), speaker cable (JAUD1), and flatbed motor cable (JFBM1). Disconnect the control panel USB cable and the MFP wireless cable from the controller board. On the rear side of the printer, remove the two screws (A) securing the right side of the scanner assembly to the printer frame.
Page 338: Adf Top Cover Assembly Removal
7016 Remove the two screws (C) on the front of the device securing the scanner assembly to the printer frame. Lift the complete scanner assembly away from the printer, and remove. ADF top cover assembly removal Open the ADF top cover. Note: Pay attention to the original position of the top cover.
Page 339: Adf Cable Removal
7016 Release the cover by gently bending the ADF away from the top cover (1), and then lift the top cover (2) and remove. ADF cable removal Remove the ADF unit. See “ADF unit removal” on page 333. Using a flat-blade screwdriver, remove the cable cover from the rear of the scanner assembly. Remove the scanner assembly from the MFP.
Page 340: Usb Cable Removal
7016 Route the cable through the flatbed assembly, and remove it from the flatbed assembly. USB cable removal Remove the right cover. See “Right cover removal” on page 252. Remove the controller board shield. See “Controller board shield removal” on page 259.
Page 341: Usb Wireless Cable Removal
7016 Feed the USB cable through the channel on the left side of the printer. USB wireless cable removal Remove the right cover. See “Right cover removal” on page 252. Remove the controller board shield. See “Controller board shield removal” on page 259.
Page 342: Adf Hinge Removal
7016 Feed the wireless cable through the channel on the left side of the printer. ADF hinge removal Note: The removal shown is for the left ADF hinge. The right ADF hinge is removed in a similar manner. Remove the ADF assembly. See “ADF unit removal”...
Page 343: Flatbed Assembly Removal
7016 Flatbed assembly removal Remove the ADF assembly. See “ADF unit removal” on page 333. Remove the scanner assembly from the MFP. See “Scanner assembly removal” on page 336. Remove the control panel assembly. See “Control panel assembly removal” on page 273.
Page 344 7016 Remove the control panel assembly. See “Control panel assembly removal” on page 273. Disconnect the speaker cable from the controller board. Disconnect the speaker cable from the speaker. Repair information...
Page 345: Restraint Pad Removal
7016 Feed the speaker cable through the channel on the right side of the printer. Restraint pad removal Open the ADF top cover. Peel the restraint pad off of the ADF top cover. Be sure that any excess adhesive or pieces of pad are removed from the ADF top cover to avoid misfeeds.
Page 346: 550-Sheet Option Tray Removals
7016 550-sheet option tray removals Pick roller removal Press the latches. Remove the pick roller. Repair information...
Page 347: Separator Roll Assembly Removal
7016 Separator roll assembly removal Remove the screw (A) from under the tray insert. Remove the E-clip, and then remove the gear. Repair information...
Page 348 7016 Remove the four screws (B). Push out the top part of the drawer cover, and then remove the separator roll assembly. Repair information...
Page 349: Acm Assembly Removal
7016 ACM assembly removal Remove the seven screws (A), and release the two latches (B) from the top of the drawer. Remove the two screws (C), and then release the two latches under the screws. Repair information...
Page 350 7016 Swing the right cover backward to remove. Remove the screw (D). Repair information...
Page 351 7016 Disconnect the spring (E). Remove the two screws (F), and then remove the controller card cover. Disconnect the cable J11 from the controller card. Route the cable off the option, and then remove the ACM assembly. Repair information...
Page 352: Staple Finisher Option Removals
7016 Staple finisher option removals Staple finisher option removal Turn off the machine, unplug it from its power source, and then disconnect the staple finisher power cable from the printer. Press the latches to release, then pull the staple finisher off the printer. Repair information...
Page 353: Stapler Cartridge Access Door Removal
7016 Stapler cartridge access door removal Open the access door. Press the hinge inwards to release. Pull the door, and remove. Repair information...
Page 354: Staple Roll Holder Removal
7016 Staple roll holder removal Open the access door. Squeeze the handles (1), and pull the stapler roll holder (2) off the cartridge. Repair information...
Page 355: Stapler Right Cover Removal
7016 Stapler right cover removal Remove the stapler cartridge access door. See “Stapler cartridge access door removal” on page 353. Remove the screw (A), then remove the cover. Repair information...
Page 356: Stapler Left Cover Removal
7016 Stapler left cover removal Note: This is not a FRU. Remove the screw (A). Remove the cover. Repair information...
Page 357: Stapler Rear Door Removal
7016 Stapler rear door removal On the bottom of the staple finisher, flex the stapler rear door to release the pin (A). Remove the stapler rear door. Repair information...
Page 358: Sensor (Stapler Access Door) Removal
7016 Sensor (stapler access door) removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Disconnect the sensor cable (A). Release the latches, and pull the sensor off the frame. Stapler carriage assembly removal Remove the stapler right cover. See “Stapler right cover removal”...
Page 359 7016 Remove the four screws (B) securing the carriage frame to the stapler. Repair information...
Page 360: Stapler Door Close Limit Switch Removal
7016 Remove the two screws (C), and remove the stapler carriage assembly. Stapler door close limit switch removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Push down to release, then disconnect the switch cable (A). Repair information...
Page 361 7016 Remove the four screws (B) securing the carriage frame to the stapler. Repair information...
Page 362 7016 To access the switch, remove the two screws (C), and set aside the carriage. Repair information...
Page 363 7016 Remove the two screws (D) using a #1 Phillips screwdriver, then remove the limit switch. Repair information...
Page 364: Stapler Paddle Motor Removal
7016 Stapler paddle motor removal Remove the stapler left cover. See “Stapler left cover removal” on page 356. Remove the two screws (A) from the paddle motor and disconnect the motor cable (B). Remove the motor. Stapler rear cover removal Remove the left cover.
Page 365: Sensor (Stapler Rear Cover) Removal
7016 Lift the media access door (1), then pull the rear cover (2), and remove. Sensor (stapler rear cover) removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 366 7016 Disconnect the sensor cable (A). Release the latches, and pull the sensor off the stapler. Repair information...
Page 367: Trapped Staple Access Door Removal
7016 Trapped staple access door removal Lift the media access door (1), then open the staple access door (2). Push inwards to release the hinges, then remove the staple access door. Repair information...
Page 368: Stapler Service Cover Removal
7016 Stapler service cover removal Remove the two screws (A) from the cover. Press the latches (B) to release, and pull the service cover off the stapler. Stapler controller card removal Remove the stapler service cover. See “Stapler service cover removal” on page 368.
Page 369: Stapler Right Tamper Motor Removal
7016 Remove the two screws (B) securing the motor, and remove the tamper motor. Warning—Potential Damage: Be careful not to lose the tamper belt when removing the tamper motor. Installation note: Make sure to engage the motor gears with the tamper belt. Stapler right tamper motor removal Remove the stapler service cover.
Page 370: Stapler Rear Cover Close Limit Switch Removal
7016 Disconnect the motor cable (B), and remove the tamper motor. Warning—Potential Damage: Be careful not to lose the tamper belt when removing the tamper motor. Installation note: Make sure to engage the motor gears with the tamper belt. Stapler rear cover close limit switch removal Remove the stapler service cover.
Page 371 7016 Disconnect the sensor cable (A). Remove the stapler left cover. See “Stapler left cover removal” on page 356. Remove the stapler rear cover. See “Stapler rear cover removal” on page 364. Remove the two screws (B) using a #1 Phillips screwdriver, then remove the limit switch. Repair information...
Page 372: Stapler Cooling Fan Removal
7016 Stapler cooling fan removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356. Remove the stapler rear cover. See “Stapler rear cover removal” on page 364.
Page 373 7016 Remove the four screws (A) from the power supply unit. Remove the two screws (B) securing the power cable. Repair information...
Page 374: Stapler Interface Cable Removal
7016 Cut the cable ties (C) securing the power cable to the stapler. Route the cable off the stapler, and remove the power supply unit. Note: Pay attention to the original position of the cable. Stapler interface cable removal Remove the stapler service cover. See “Stapler service cover removal”...
Page 375 7016 Flex the media access door to release the tab (A), then remove. Using a flat-blade screwdriver, release the latches, then remove the input cover. Repair information...
Page 376: Stapler Top Cover Removal
7016 Squeeze the latches to release, and dislodge the interface cable from its slot. Route the cable off the stapler, and remove. Note: Pay attention to the original routing of the cable. Stapler top cover removal Remove the right cover. See “Stapler right cover removal”...
Page 377 7016 Remove the two screws (A) from the top of the cover. Remove the two screws (B) under the cover. Repair information...
Page 378 7016 Remove the four screws (C) from the left side of the cover. Remove the four screws (D) from the right side of the cover. Lift the cover, then release the cables routed through the top cover. Note: Pay attention to the original routing of the cables. Remove the top cover.
Page 379: Sensor (Stapler Bin Full Receive) Removal
7016 Sensor (stapler bin full receive) removal Remove the right cover. See “Stapler right cover removal” on page 355. Remove the left cover. See “Stapler left cover removal” on page 356. Remove the rear cover. See “Stapler rear cover removal” on page 364.
Page 380 7016 Remove the two screws (B) under the cover. Remove the four screws (C) from the left side of the cover. To access the sensor, release the sensor cover from the left side of the top cover. Repair information...
Page 381: Sensor (Stapler Bin Full Send) Removal
7016 Remove the two screws (D) securing the sensor. Route the sensor cable off the stapler, then remove the sensor. Note: Pay attention to the original routing of the cables. Sensor (stapler bin full send) removal Remove the right cover. See “Stapler right cover removal”...
Page 382 7016 Remove the two screws (A) from the top cover. Remove the two screws (B) under the cover. Repair information...
Page 383 7016 Remove the four screws (C) from the right side of the cover. To access the sensor, release the sensor cover from the right side of the top cover. Remove the two screws (D) securing the sensor. Route the sensor cable off the stapler, then remove the sensor. Note: Pay attention to the original routing of the cables.
Page 384: Sensor (Stapler Pass Through) Removal
7016 Sensor (stapler pass through) removal Flex the media access door to release the tab (A), then remove. Using a flat-blade screwdriver, release the latches, then remove the input cover. Repair information...
Page 385 7016 Remove the two screws (B) from the media input frame. Remove the screw (C) securing the sensor. Repair information...
Page 386: Tamper Main Assembly Removal
7016 Disconnect the cable (D) from the sensor. Release the latches, and then remove the sensor. Tamper main assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 387: Tamper Sub-Assembly Removal
7016 Remove the five screws (A), and then remove the tamper main assembly. Tamper sub-assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 388 7016 Disconnect the tamper motor cables (A). Move the tampers inward to access the screws (B) at the bottom. Repair information...
Page 389: Tamper Drive Belt Removal
7016 Remove the four screws (B), and then remove the sub-assembly. Tamper drive belt removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 390: Diverter Gearbox Removal
7016 Remove the tamper drive belts (A). Diverter gearbox removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler carriage assembly. See “Stapler carriage assembly removal” on page 358. Remove the stapler left cover. See “Stapler left cover removal”...
Page 391 7016 Remove the two screws (A), and cut the cable ties securing the power supply cable. Move the power supply cable out of the way, and then disconnect the sensor and motor cables (B). Repair information...
Page 392 7016 Remove the five screws (C) from the diverter motor assembly. Release the E-clip (D) securing the lowermost gear. Pull the gears off their shafts to remove them. Repair information...
Page 393: Stapler Accumulator Assembly Removal
7016 Stapler accumulator assembly removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356. Remove the stapler rear cover. See “Stapler rear cover removal” on page 364.
Page 394: Sensor (Stapler Left Tamper Hp) Removal
7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Sensor (stapler left tamper HP) removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 395: Sensor (Stapler Paddle Hp) Removal
7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Sensor (stapler paddle HP) removal Remove the stapler right cover. See “Stapler right cover removal” on page 355. Remove the stapler left cover. See “Stapler left cover removal” on page 356.
Page 396 7016 Disconnect the sensor cable (A). Release the latches, and then remove the sensor. Repair information...
Page 397: Component Locations
7016 Component locations Exterior locations Front view Basic model Display Automatic document feeder (ADF) ADF tray ADF bin Standard bin Multipurpose feeder Standard 550‑sheet tray Component locations...
Page 398: Rear View
7016 Configured model Optional 250‑sheet tray Optional 550‑sheet tray Optional stapler Rear view Component locations...
Page 399: Connectors
7016 Part name Printer power cord socket Power switch Ethernet port EXT port LINE port USB port USB printer port Security slot Connectors Controller board JPLEN1 JADF1 JUICC JAUD1 JBT1 JBT2 JBT3 JMTR1 JFAN2 JTHM1 JEXIT1 JSWISS1 JFAN1 JLSU1 JBINS1 JISP1 JMCLR1 JLIFT1...
Page 400 7016 Connector Connects to Pin no. Signal Duplex solenoid +24V V_DPRSOL Ethernet outlet Ethernet connection—can’t be probed MPF solenoid V_MPT+ V_MPT- Component locations...
Page 401 7016 Connector Connects to Pin no. Signal CCD module FBR_LAMP_ON V24_14V_FB_CDU V24_14V_FB_CDU V24_5V_FB_CDU V24_5V_FB_CDU FB_POWER_SAVER FBR_AFE_SEN FBR_AFE_SCK FBR_AFE_SDIO FBR_AFE_SH FB_LVDS_RXIN0+ FB_LVDS_RXIN0- FB_LVDS_RXIN1+ FB_LVDS_RXIN1- FB_LVDS_RXIN2+ FB_LVDS_RXIN2- FB_LVDS_RXCLK+ FB_LVDS_RXCLK- FB_LVDS_MCLK+ FB_LVDS_MCLK- Component locations...
Page 402 7016 Connector Connects to Pin no. Signal Thumb drive front USB host (mini type) USB_DM1 USB_DP1 Sensor (cover interlock) V24_33V_LD +5V_OPEN Back USB host port (type A, tall, narrow) VBUSB SUB_DM2 USB_DP2 LSU, drive and H sync PH_TH_0 V24_33v_LD PH_TH_1N V12_DRIVE_OUT0 V12_DRIVE_OUT1 JACM1...
Page 403 7016 Connector Connects to Pin no. Signal JADF1 PAP_PRES_ADFR FEED_DIR_ADFR STAGE_ADFR FEED_PWM_ADFR FEED_ADFR VREF_ADFR DUPLEX_ADFR PICK_DIR_ADFR COVER_FBR PICK_PWM_ADFR COVER_ADFR NFAULT_8812_ADFR SKEW_ADFR +24V_ADF +3.3V_MAIN_ADF +24V_ADF PICK_ENCX_ADFR FEED_ECY_ADFR FEED_ECX_ADFR +3.3V_WAKE_ADF PICK_ENCY_ADFR JBINS1 Sensor (bin full) +3.3V_ENG_SW PAPER_FULL JCART Cartridge motor V_5VCART S_CART_ENG_C V_CART_MP_C V_CART_MM_C Component locations...
Page 404 7016 Connector Connects to Pin no. Signal JDUPP1 Sensor (duplex) V3.3V_DUPLEX Sensor (input) S_DUPLEX_C V3.3V_PAPER_IN S_PAPER_IN_C JEXIT1 Sensor (fuser exit) V_3.3_PAPER_OUT S_PAPER_OUT_C JFAN1 Cooling fan FAN_HC FAN_FB JFBM1 Flatbed motor FBM_A- FBM_A+ FBM_B+ FBM_B- JHOME Sensor (flatbed home position) +5v_HOME HOME_FBR JINDEX1 Sensor (index)
Page 405 7016 Connector Connects to Pin no. Signal JLSU1 LSU, video LDEN_C SHADE_C VDO_ADJ_C LPOWER_C BOOST_C VIDEO-_C VIDEO+_C JMPFP1 Sensor (MPF) +3.3_ENG_SW S_MPF_PP_C JMTR1 Main motor HALL_U_C HALL_V_C HALL_W_C FG_C +5_MOTFUSE V_C1_U V_C1_V V_C1_W JOPT1 Options VS24_FUSE_OPT J_OPT_TXR J_INPUT_FDT J_OPT_RXR VS24_OPT_5V JPLEN1 Sensor (flatbed paper length) LENGTH_FBR...
Page 406 7016 Connector Connects to Pin no. Signal JPS1 HVPS/LVPS CHARGE_C SERVO_OUT_C DEV_C TXENABLE_C TX_C FUSER_RELAY HVPS_ON_C FUSER_ON_C ZEROX_C SHUTOFF_24V +5V_CONT +5V_CONT +5V_CONT +24V +24V JSWISH1 Back USB host port (type A, tall, narrow) SWISS_5V USB_DM_SWISSH USB_DPP_SWISSH JT_PRE1 Sensor (tray present) V_3.3_TRAY1 S_TRAY1_C JTHM1...
Page 407: Power Supply
7016 Power supply PCN2 PCN3 PCN1 PCN4 PCN5 Component locations...
Page 408 7016...
Page 409: Maintenance
• Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Use the following table to determine when specified parts should be inspected: PART...
Page 410: Scheduled Maintenance
7016 PART EVERY 90K EVERY 200K NOTES ADF ASSEMBLY ADF separator roll Replace ADF restraint pad Replace if dirty, or if the ADF is shingle feeding. Scheduled maintenance The control panel displays an 80.xy error when it reaches 200K page counts. It is necessary to install the appropriate maintenance kit to maintain the print quality and reliability of the printer.
Page 411: Resetting The Maintenance Counter
7016 Resetting the maintenance counter Always reset the maintenance counter after installing the maintenance kit. To reset the maintenance counter: POR into the Configuration menu, and navigate to Reset Maintenance Counter. Depending on the printer model, press OK or touch to reset the counter, or press X to exit without resetting the counter.
Page 412: Cleaning The Scanner Glass
7016 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass...
Page 413 7016...
Page 414: Parts Catalog
7016 Parts catalog Legend The following column headings are used in the parts catalog: • ASM‑index—Identifies the assembly and the item in the diagram. For example, 3‑1 indicates Assembly 3 and item 1 in the table. • Part number—Identifies the unique number that correlates with the part. •...
Page 415: Assembly 1: Covers
7016 Assembly 1: Covers Parts catalog...
Page 416 7016 Assembly 1: Covers Asm-index Units/mach Units/FRU Description Removal procedure 40X9102 Output expander 40X9099 Top cover “Top cover removal” on page 324 40X9096 Exit rear door “Rear exit door removal” on page 317 40X9084 Diverter cover “Diverter cover removal” on page 323 40X9087 Rear cover “Rear cover removal”...
Page 417: Assembly 2: Imaging
7016 Assembly 2: Imaging Parts catalog...
Page 418 7016 Assembly 2: Imaging Asm-index Units/mach Units/FRU Description Removal procedure 40X9108 ADF separator roller “ADF separator roll removal ” on page 330 40X9054 ADF input tray “ADF input tray removal” on page 333 40X9093 ADF assembly “ADF unit removal” on page 333 40X9110 Restraint pad “Restraint pad removal”...
Page 419: Assembly 3: Control Panel
7016 Assembly 3: Control panel Parts catalog...
Page 420 7016 Assembly 3: Control panel Asm-index Units/mach Units/FRU Description Removal procedure 40X9089 LCD top cover 40X7861 7" LCD (touch-screen) “Display removal” on page 283 40X9125 Control panel cover (MX610de) “Control panel cover removal” on page 282 40X9132 Control panel cover (MX611de and XM3150) “Control panel cover removal”...
Page 421: Assembly 4: Electronics 1
7016 Assembly 4: Electronics 1 Parts catalog...
Page 422: Assembly 4: Electronics
7016 Assembly 4: Electronics 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8079 Laser scanning unit “Laser scanning unit (LSU) removal” on page 328 40X8343 Fuser, 100 V “Fuser removal” on page 320 40X8023 Fuser, 110 V “Fuser removal” on page 320 40X8024 Fuser, 220 V “Fuser removal”...
Page 423: Assembly 5: Electronics 2
7016 Assembly 5: Electronics 2 Parts catalog...
Page 424 7016 Assembly 5: Electronics 2 Asm-index Units/mach Units/FRU Description Removal procedure 40X8048 Front door sensor “Front door sensor removal” on page 293 40X8266 Cartridge smart chip contact “Toner cartridge smart chip contact removal” on page 261 40X8046 Toner density sensor “Toner density sensor removal”...
Page 425: Assembly 6: Frame
7016 Assembly 6: Frame Parts catalog...
Page 426 7016 Assembly 6: Frame Asm-index Units/mach Units/FRU Description Removal procedure 40X8393 Transfer roll “Transfer roll removal” on page 267 40X9098 Stapler diverter spring “Diverter spring removal” on page 323 40X9082 Redrive assembly “Redrive assembly removal” on page 318 40X9116 Stapler cable “Stapler cable removal”...
Page 427: Assembly 7: Option Trays
7016 Assembly 7: Option trays Parts catalog...
Page 428 7016 Assembly 7: Option trays Asm-index Units/mach Units/FRU Description Removal procedure 40X8287 250-sheet tray 40X8286 550-sheet tray 40X9654 550-sheet tray, lockable 40X8520 Dust cover, 250‑sheet tray “Dust cover removal” on page 316 40X8521 Dust cover, 550‑sheet tray “Dust cover removal” on page 316 40X8262 ACM assembly “ACM assembly removal”...
Page 429: Assembly 8: Staple Finisher Option
7016 Assembly 8: Staple finisher option Parts catalog...
Page 430 7016 Assembly 8: Staple finisher option Asm-index Units/mach Units/FRU Description Removal procedure 40X8121 Staple finisher option “Staple finisher option removal” on page 352 Parts catalog...
Page 431: Assembly 9: Staple Finisher (Right)
7016 Assembly 9: Staple finisher (right) Parts catalog...
Page 432: Assembly 9: Staple Finisher
7016 Assembly 9: Staple finisher (right) Asm-index Units/mach Units/FRU Description Removal procedure 40X8144 Stapler interface cable “Stapler interface cable removal” on page 374 40X7592 Sensor (stapler access door) “Sensor (stapler access door) removal” on page 358 40X8139 Stapler door close limit switch with cable “Stapler door close limit switch removal”...
Page 433: Assembly 10: Staple Finisher (Top)
7016 Assembly 10: Staple finisher (top) Parts catalog...
Page 434: Assembly 10: Staple Finisher
7016 Assembly 10: Staple finisher (top) Asm-index Units/mach Units/FRU Description Removal procedure 40X8140 Stapler service cover “Stapler service cover removal” on page 368 40X8141 Stapler top cover “Stapler top cover removal” on page 40X8137 Stapler controller card “Stapler controller card removal” on page 368 40X8125 Stapler tamper motor...
Page 435: Assembly 11: Staple Finisher (Rear)
7016 Assembly 11: Staple finisher (rear) Parts catalog...
Page 436 7016 Assembly 11: Staple finisher (rear) Asm-index Units/mach Units/FRU Description Removal procedure 40X8148 Stapler cooling fan “Stapler cooling fan removal” on page 372 40X8135 Stapler power supply unit “Stapler power supply unit removal” on page 372 40X8540 Stapler power supply unit—China “Stapler power supply unit removal”...
Page 437: Assembly 12: Staple Finisher Exit Assembly
7016 Assembly 12: Staple finisher exit assembly Parts catalog...
Page 438 7016 Assembly 12: Staple finisher exit assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8748 Stapler tamper main assembly “Tamper main assembly removal” on page 386 40X8751 Stapler accumulator assembly “Stapler accumulator assembly removal” on page 393 Parts catalog...
Page 439: Assembly 13: Staple Finisher Tamper Assembly
7016 Assembly 13: Staple finisher tamper assembly Parts catalog...
Page 440 7016 Assembly 13: Staple finisher tamper assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8754 Sensor (stapler paddle HP) “Sensor (stapler paddle HP) removal” on page 395 40X8754 Sensor (stapler left tamper HP) “Sensor (stapler left tamper HP) removal” on page 394 40X8750 Stapler tamper drive belt “Tamper drive belt removal”...
Page 441: Assembly 14: Staple Finisher Accumulator Assembly
7016 Assembly 14: Staple finisher accumulator assembly Parts catalog...
Page 442 7016 Assembly 14: Staple finisher accumulator assembly Asm-index Units/mach Units/FRU Description Removal procedure 40X8752 Stapler diverter gearbox “Diverter gearbox removal” on page 390 40X8753 Stapler paddle motor “Stapler paddle motor removal” on page 364 Parts catalog...
Page 443: Assembly 15: Maintenance Kits
7016 Assembly 15: Maintenance kits Asm-index Units/mach Units/FRU Description Removal procedure 40X9147 Maintenance kit, 100 V 40X9137 Maintenance kit, 110 V 40X9138 Maintenance kit, 220 V Parts catalog...
Page 444 7016 Parts catalog...
Page 445: Assembly 16: Power Cords
7016 Assembly 16: Power cords Asm-index Units/mach Units/FRU Description Removal procedure 40X0269 Power cord, 2.5 m (straight)—USA, Canada 40X3141 Power cord, 2.5 m (straight)—Europe and others 40X0288 Power cord, 2.5 m (straight)—Argentina 40X0271 Power cord, 2.5 m (straight)—United Kingdom 40X0275 Power cord, 2.5 m (straight)—Israel 40X1772 Power cord, 2.5 m (straight)—Switzerland...
Page 446 7016 Parts catalog...
Page 447: Assembly 17: Miscellaneous
7016 Assembly 17: Miscellaneous Removal Asm-index Units/mach Units/FRU Description procedure 40X7856 Hard disk drive (ATA pass through) Adapter, 802.11B/G/N ‑ US 40X7858 40X4819 Adapter, RS232C serial 40X5315 Screw, shipped with ISP (2PER) 40X5316 Cable, 14‑pin JST‑ for ISP 40X5317 Standoff, tee with thumbscrew 40X4826 Adapter, N8120 GB INA 40X4823...
Page 448 7016...
Page 449: Appendix A: Printer Specifications
7016 Appendix A: Printer specifications Electrical specifications Low-voltage models • 100 to 127 V AC at 50 to 60 hertz (Hz) nominal • 90 to 137 V AC, extreme High-voltage models • 220 to 240 V AC at 50 to 60 hertz (Hz) nominal (not available in all countries and regions) Operating clearances Right 30 cm (12 in.)
Page 450: Acoustics
7016 Acoustics All measurements are made in accordance with ISO 7779 and conform with ISO 9296. Status 1 meter average sound pressure Declared sound power level (Bels) Idle (Standby) 16 dBA 3.3 Bels Quiet Mode 50 dBA 6.5 Bels Printing 55 dBA 7.0 Bels Sleep Mode...
Page 451: Fax Specifications
7016 Simplex Up to 50 ppm Duplex 45 images/minute in simplex, 20 images/minute in duplex mode 50 images/minute at 600 x 300 dpi mono 32 images/minute at 600 x 300 dpi color Temperature 60 to 90 °F (16 to 32 °C) Humidity 8% to 80% Atmospheric pressure...
Page 452 7016...
Page 453: Appendix B: Options And Features
7016 Appendix B: Options and features Some of the following options are not available in every country or region. Available internal options Memory cards • Flash memory • Fonts Media handling options Some options may not be available for all models. Standard 250-sheet tray Optional 550-sheet tray Optional 250‑sheet tray...
Page 454 7016...
Page 455: Appendix C: Theory Of Operation
7016 Appendix C: Theory of operation POR sequence At power on, the engine code goes through a series of tests to verify hardware integrity. If a hardware failure is detected, it will be reported to the printer. If the POR sequence cannot be completed successfully, the printer may post an error message identifying service may be needed.
Page 456: Multipurpose Feeder (Mpf)
7016 Part First input roller Secondary input roller Separator roller Pick rollers Option tray Multipurpose feeder (MPF) The driving force from the main drive motor is transmitted through the MPF gearbox. When the MPF solenoid activates, it allows the MPF sector gear linked to the MPF gearbox to rotate. The MPF pick roll shaft is connected to the MPF sector gear.
Page 457: Duplex Printing
7016 The media with the embedded toner image goes through the fuser assembly to permanently bond the toner to the media. When it passes between the heat belt and pressure roll of the fuser assembly, the combination of heat and pressure fuses the toner image to the media.
Page 458: Media Handling Components
7016 Part First input roller Secondary input roller Duplex front deliver roller Duplex rear deliver roller Paper exit roller Media handling components Main drive gearbox The gearbox supplies all mechanical power requirements of the printer. Its motor, through several gears, transfers power to following paths: photoconductor drum, transfer roll, fuser, paper exit, input, duplex, and MPF.
Page 459: Key Components
7016 Key components Sensors Part Bin full sensor Input sensor MPF paper present sensor Duplex sensor Index sensor Trailing edge sensor Pass through sensor Index sensor Trailing edge sensor Media present sensor Media present sensor Fuser exit sensor Trailing edge sensor Detects the media’s trailing edge as it passes the pick tires.
Page 460: Toner Density Sensor
7016 MPF sensor Detects the presence of media in the MPF tray. Media present sensor Detects the presence of media in the tray. Tray present sensor Detects the presence of the tray in the printer. Bin full sensor Detects whether the standard bin is full by moving the actuator up and down. Toner density sensor Detects a preplaced toner patch and image on the photoconductor (drum) and outputs pulses when the central line of the patch image aligns with the central line of the detector.
Page 461 7016 Rollers Part Photoconductor drum First input roller Secondary input roller Transfer roller Separator roller Separator roller Pick rollers Pick rollers Duplex front deliver roller Duplex rear deliver roller Fuser exit roller Fuser assembly Paper exit roller Appendix C: Theory of operation...
Page 462: Electrophotographic Process (Ep Process)
7016 Electrophotographic process (EP process) Printhead The printhead scans the photo conductor drum surface with a laser beam. It consists of the following components: • Laser diode (LD) card assembly • Oscillator • Start of scan card assembly When a laser beam is scanned across the photoconductor drum surface from one end to the other while turning on and off the beam, one line of latent image is created.
Page 463 7016 Step 2: Expose The laser fires a focused beam of light at the surface of the photoconductor and writes an invisible image, called a latent image. The laser beam only discharges the surface where the beam hits the photoconductor. This creates a difference in charge potential between the exposed area and the rest of the photoconductor surface.
Page 464 7016 This process would be similar to using glue to write on a can and then rolling it over glitter. The glitter sticks to the glue but not to the rest of the can. HVPS Developer Metering Roll Blade Toner DRUM -VDC Drum Surface...
Page 465: Adf Theory
7016 Step 5: Clean The cleaning blade removes any toner that remains on the photoconductor after the transfer process. The toner removed is collected inside the imaging unit. Used Toner Cleaning Blade Charge roll DRUM ADF theory ADF theory of operation ADF cross section Part Document sensor...
Page 466 7016 Part Separator roller Stage and interval sensors Paper feed 1 roller Paper feed 2 roller Feed sensor Scan area Duplex sensor Eject 2 roll Exit roller ADF paper path The duplex ADF enables the user to create duplex scans automatically, eliminating the need to stop the scanning process to flip the media being duplicated over.
Page 467 7016 After a predetermined number of counts, the media reaches the scan area and the image acquisition process is initiated. While the image acquisition process is executing, the feed sensor is being polled to determine if the trailing edge of the media has reached the sensor. Once the trailing edge of the scan media has reached the feed sensor, that sensor goes to the off position.
Page 468 7016...
Page 469: Appendix D: Acronyms
7016 Appendix D: Acronyms Acronyms ASIC Application-Specific Integrated Circuit BLDC Brushless DC Motor Black Only Retract Cyan Charge Coupled Device Carbonless Copy Paper Cyclic Redundancy Check Customer Setup CTLS Capacitance Toner Level Sensing DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM...
Page 470 7016 Microswitch Nonvolatile Memory NVRAM Nonvolatile Random Access Memory Original Equipment Manufacturer Optical Sensor Photoconductor pel, pixel Picture element Power-On Reset POST Power-On Self Test Position Sensing Device Pulse Width Modulation Raster Imaging Processor Read Only Memory SDRAM Synchronous Dual Random Access Memory SIMM Single Inline Memory Module SRAM...
Page 471: Index
7016 Index Change [paper source] to [paper size] load Symbols [orientation] [x]-page jam, remove all pages from the finisher’s Change [paper source] to [paper type] [paper size] load accumulator. Leave paper in bin. [45y.xx] [orientation] [x]‑page jam, clear manual feeder. [25y.xx] change history [x]‑page jam, clear standard bin.
Page 472 7016 PPDS emulation EP defaults print quality pages exit diagnostics reduced curl feed test (finisher) require standby flash test reset ADF maintenance kit counter fuser temperature reset maintenance counter gap adjust safe mode input tray feed test scanner manual registration input tray sensor tests UI automation menu settings page...
Page 473 7016 error codes Fax Station Number not set up. Contact system 0‑99.99 administrator. 111 error messages feed test 121 error messages finisher tests 126 error messages feed test (finisher) 132 error messages sensor test 133 error messages staple test 140 error messages firmware 146 error messages updating...
Page 474 SE menu in tray [x] accessing No analog phone line connected to modem, fax is disabled. labels, paper Non‑Lexmark [supply type], see User’s Guide tips [33.xy] laser notices Not enough free space in flash memory for resources letterhead [52]...
Page 475 7016 paper jams, clearing fully configured finisher bin printer configurations in automatic document feeder top cover printer control panel in duplex area indicator light in finisher rear door 81, Sleep button light in front door Printer had to restart. Last job may be incomplete. in manual feeder printer messages in rear door...
Page 476 No analog phone line connected to modem, fax is defaults disabled. edge to edge Non‑Lexmark [supply type], see User’s Guide permanent page count [33.xy] printed page count Not enough free space in flash memory for resources printhead adjustment...
Page 477 7016 jam access cover keypad assembly recovery mode laser scanning unit (LSU) accessing left cover recycled paper left front mount using lens registration main drive gearbox Reinstall missing or unresponsive cartridge [31.xy] media present sensor Reinstall missing or unresponsive imaging unit media present sensor flag [31.xy] memory access door...
Page 478 7016 stapler left cover Scanner configuration stapler left tamper motor Scanner disabled by admin [840.01] stapler paddle motor Scanner disabled. Contact system administrator if stapler power supply unit problem persists. [840.02] stapler rear cover scanner glass stapler rear cover close limit switch cleaning stapler rear door Scanner jam, remove all originals from the scanner...
Page 479 7016 toner specks appear on prints troubleshooting, service checks theory of operation 8yy service error messages network service check duplex printing electrophotographic process input tray unacceptable paper main drive gearbox understanding the home screen buttons and icons Unformatted flash detected [53] other key components Unsupported option in slot [x] [55] POR sequence...
Page 480 7016 Index...
Page 481: Part Number Index
7016 Part number index Part name Page 40X0269 Power cord, 2.5 m (straight)—USA, Canada..................445 40X0270 Power cord, 2.5 m (straight)—Japan......................445 40X0271 Power cord, 2.5 m (straight)—United Kingdom..................445 40X0273 Power cord, 2.5 m (straight)—Traditional Italy..................445 40X0275 Power cord, 2.5 m (straight)—Israel......................445 40X0288 Power cord, 2.5 m (straight)—Argentina....................445 40X0301 Power cord, 2.5 m...
Page 482 7016 Part name Page 40X7798 Power supply, 220 V ..........................424 40X7854 Fax card..............................422 40X7856 Hard disk drive (ATA pass through)......................447 40X7858 Adapter, 802.11B/G/N ‑ US........................447 40X7861 7" LCD (touch-screen)..........................420 40X8023 Fuser, 110 V............................422 40X8024 Fuser, 220 V............................422 40X8043 Duplex sensor and input sensor......................424 40X8044 Index sensor............................424...
Page 483 7016 Part name Page 40X8148 Stapler cooling fan..........................436 40X8149 Staple roll holder............................432 40X8261 ACM assembly............................426 40X8262 ACM assembly............................428 40X8266 Cartridge smart chip contact .........................424 40X8274 Cooling fan.............................422 40X8275 Duplex assembly............................426 40X8277 Duplex gear assembly..........................426 40X8278 MPF gearbox............................426 40X8279 Jam access cover............................426 40X8280 Front input guide............................422...
Page 484 7016 Part name Page 40X8569 Font card, Japanese..........................447 40X8570 Font card, Arabic............................447 40X8571 Font card, Hebrew..........................447 40X8656 Forms and Bar code card........................447 40X8657 IPDS card..............................447 40X8658 Prescribe card............................447 40X8700 Relocation kit............................447 40X8736 ADF pick roll............................418 40X8748 Stapler tamper main assembly.......................438 40X8749 Tamper sub-assembly..........................440 40X8750 Stapler tamper drive...
Page 485 7016 Part name Page 40X9092 Bin full sensor............................416 40X9093 ADF assembly............................418 40X9094 Flatbed..............................418 40X9095 Front bin cover............................416 40X9096 Exit rear door............................416 40X9097 Scanner front cover..........................418 40X9098 Stapler diverter spring..........................426 40X9099 Top cover..............................416 40X9100 Memory access door (MFP) ........................416 40X9101 Name plate cover...........................416 40X9102 Output expander............................416...
Page 486 7016 Part number index...
Page 487: Part Name Index
7016 Part name index Part name Page 40X7567 1GB DDR3 DIMM............................447 40X8287 250-sheet tray............................428 40X8305 250-sheet tray insert..........................428 40X7445 2GB DDR3 DIMM............................447 40X8286 550-sheet tray............................428 40X8086 550-sheet tray insert..........................428 40X9654 550-sheet tray, lockable.........................428 40X8086 550‑sheet tray............................416 40X7861 7" LCD (touch-screen)..........................420 40X8261 ACM assembly............................426 40X8262 ACM...
Page 488 7016 Part name Page 40X9125 Control panel cover (MX610de)......................420 40X9132 Control panel cover (MX611de and XM3150)..................420 40X9133 Control panel cover (MX611dhe)......................420 40X9254 Controller board.............................422 40X8274 Cooling fan.............................422 40X9084 Diverter cover............................416 40X8275 Duplex assembly............................426 40X8277 Duplex gear assembly..........................426 40X8043 Duplex sensor and input sensor......................424 40X8520 Dust cover, 250‑sheet tray........................428...
Page 489 7016 Part name Page 40X8657 IPDS card..............................447 40X9127 IR sensor lens............................416 40X8279 Jam access cover............................426 40X9120 Keypad assembly cover..........................420 40X8079 Laser scanning unit..........................422 40X9089 LCD top cover............................420 40X9086 Left cover..............................416 40X8085 Main drive gearbox..........................426 40X9147 Maintenance kit, 100 V..........................443 40X9137 Maintenance kit, 110 V..........................443 40X9138 Maintenance kit, 220 V..........................443...
Page 490 7016 Part name Page 40X1792 Power cord, 2.5 m (straight)—Korea.....................445 40X1773 Power cord, 2.5 m (straight)—South Africa...................445 40X1772 Power cord, 2.5 m (straight)—Switzerland....................445 40X1791 Power cord, 2.5 m (straight)—Taiwan....................445 40X0273 Power cord, 2.5 m (straight)—Traditional Italy..................445 40X0271 Power cord, 2.5 m (straight)—United Kingdom..................445 40X0269 Power cord, 2.5 m (straight)—USA, Canada..................445...
Page 491 7016 Part name Page 40X9116 Stapler cable............................426 40X8142 Stapler carriage assembly........................432 40X8129 Stapler cartridge access door.........................432 40X8137 Stapler controller card...........................434 40X8148 Stapler cooling fan..........................436 40X8752 Stapler diverter gearbox.........................442 40X9098 Stapler diverter spring..........................426 40X8139 Stapler door close limit switch with cable....................432 40X8144 Stapler interface cable...........................432 40X8753 Stapler paddle...
Page 492 7016 Part name index...
Page 493 JHOME1 IMAGING CARRIAGE HOME SENSOR JFBM1 CIS (Mx31, 41x, 51x Only) FLATBED MOTOR JCIS1 HSYNC JPLEN1 PAPER LENGTH SENSOR JLSU1 LSU VIDEO CCD MODULE (Mx61x SERIES Only) COVER OPEN DUPLEX SOLENOID ADF UNIT JADF1 JFAN1 CONTROL PANEL JUICC STAPLER (Mx61x ONLY) JPLEN1 JADF1 PCN5...

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Lexmark MX610 Service Manual

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