Calls
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press More
Step 4
Enter the group pickup number or enter the number of the phone line with the call that you want to pick up .
Step 5
Press More and select Call.
Step 6
Press Answer.
Answer a Call from an Associated Group (Other Pickup)
You can pick up a call ringing on a phone in another call group.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press More
Step 4
Press Answer.
Trace a Suspicious Call
If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.
Your phone sends a silent notification message to your administrator with information about the call.
Procedure
Step 1
Press More
Step 2
End the call.
Control the Phone Ringer for a Single Incoming Call
You can silence the phone ringer for an individual call.
and select Group pickup.
and select Other pickup.
and select Report caller.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
Trace a Suspicious Call
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