Phone Statistics
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Statistics Available on the Phone
You can see statistics and information about the phone from the Settings menu on the phone.
These menus help you troubleshoot problems when you are in the same location as your user.
View Phone Information
When you troubleshoot phone problems, you often need information from the phone.
Procedure
Step 1
Access the Settings app.
Step 2
Select Phone information.
Access Device Information
The Device information menu and submenus provide information related to the connections between the
phone and the call control system.
Procedure
Step 1
Access the Settings app.
Step 2
Select Phone information > Device information.
Step 3
Select one of the following entries.
Statistics Available on the Phone, page 87
Statistics Available from the Phone Web Pages, page 94
Cisco Wireless IP Phone 8821 and 8821-EX Administration Guide for Cisco Unified Communications Manager
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