Decline A Call; Ignore A Call; Silence Incoming Calls On Your Phone - Cisco 8821 User Manual

Calls
Procedure
Step 1
Press Answer or Answer/Send
Step 2
(Optional) If you have more than one call waiting, select an incoming call.

Decline a Call

When you get an incoming call that you don't want to answer, you can decline the call, which sends the call
to voicemail.
Procedure
Press Decline or Power/End Call

Ignore a Call

When you get an incoming call that you don't want to answer, you can ignore the call. The call shows up in
your call list.
Procedure
Press the Up or Down arrow on the Navigation cluster or the Select button.

Silence Incoming Calls on Your Phone

If you're busy and don't want to be disturbed, you can silence incoming calls. If you do this, the phone won't
ring, but you will see a visual alert. So, you can still choose to answer the call. If you don't answer the call,
the call goes to your voicemail instead.
Procedure
Choose one of these options:
• From the My Cisco Spark - Self Care portal, turn on Do Not Disturb.
• From your phone,
1 Access the Phone app.
2 (Optional) Select a line
3 Press More
and select Do not disturb
.
.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
Decline a Call
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