Ricoh Pro C651ex Operating Instructions Manual page 70

3. Troubleshooting When Using the Scanner Function
Message
"Scanner is not available.
Check the scanner
connection status."
3
"Scanner is not ready. Check
the scanner and the options."
68
Causes
The machine is not connected
to the network correctly.
The ADF cover is open.
Solutions
• Check whether the machine is
connected to the network correctly.
• Check the firewall settings of the
client computer. For details, see
Windows Help.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine's protocol. See
"Remote Maintenance Using
telnet", Network and System
Settings Reference
Close the ADF cover.
.