Ricoh Pro C651ex Operating Instructions Manual page 69

Troubleshooting
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Message
"Insufficient memory. Reduce
the scanning area."
"No response from the
scanner."
"No response from the
scanner."
"Scanner is in use for other
function. Please wait."
"Scanner is not available on
the specified device."
"Scanner is not available.
Check the scanner
connection status."
Causes
Scanner memory is
insufficient.
The machine or client
computer is not connected to
the network correctly.
The network is busy.
A function other than the
Scanner function is being
used.
The TWAIN scanner function
cannot be used on this
machine.
The machine's main power
switch is off.
Messages Displayed When Using the Scanner Function
Solutions
• Specify a smaller scan size.
• Change the resolution setting.
• Do not use compression functions.
See TWAIN Driver help.
The problem may be due to the following
cause:
• Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. See "Relationship
between Resolution and Scan
Size", Scanner Reference
Check that both devices have network
connectivity and that their network
settings are correct.
Wait a while, and then try again.
• Wait a while, and then try again.
• Cancel the job in progress.
For example, press [Exit], and then
press the [Copy] key. Next, press
the [Stop] key. When the message
"The Clear / Stop key was pressed.
Are you sure you want to stop
scanning?" appears, press [Stop].
Contact your service representative.
Turn on the main power switch.
3
.
67

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