Ricoh Pro C651ex Operating Instructions Manual
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Ricoh Pro C651ex Operating Instructions Manual

Troubleshooting
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See also: Quick Reference Manual , Operating Instructions Manual
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in "About This Machine" before using the machine.
1
When the Machine Does Not Operate As Wanted
2
Troubleshooting When Using the Copy/Document Server Function
3
Troubleshooting When Using the Scanner Function
4
Clearing Misfeeds
5
Appendix

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh Pro C651ex

  • Page 1: Operating Instructions

    Operating Instructions Troubleshooting When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy/Document Server Function Troubleshooting When Using the Scanner Function Clearing Misfeeds Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine"...

  • Page 3: Documentation For This Machine

    Documentation for This Machine...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Documentation for This Machine........................1 Manuals for This Machine..........................5 Notice..................................7 Important.................................7 How to Read This Manual..........................8 Symbols................................8 Names of Major Items...........................8 Notes................................8 1. When the Machine Does Not Operate As Wanted Indicators................................11 Attention Light..............................13 Beep Alert.................................15 Checking Machine Status and Settings......................16 When an Indicator to the Right of a Function Key Is Lit.................19 When You Have Problems Operating the Machine..................21 Adjusting the Color Registration........................27...
  • Page 5 When Memory Is Full..........................57 3. Troubleshooting When Using the Scanner Function Messages Displayed When Using the Scanner Function................59 Messages Displayed on the Control Panel When Using the Scanner Function........59 Messages Displayed on the Client Computer...................66 When You Cannot Send Scanned Files......................69 When Stored Files Cannot Be Accessed....................69 When Stored Files Cannot Be Edited......................69 When You Cannot Browse the Network to Send a Scan File..............69...
  • Page 6 When V Is Displayed...........................91 When Z Is Displayed...........................91 Removing Jammed Staples..........................92 Finisher SR5030............................93 Booklet Finisher SR5040..........................94 Removing Punch Waste...........................96 Removing Staple Waste..........................97 5. Appendix Trademarks...............................99 INDEX ................................101...

  • Page 7: Manuals For This Machine

    Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. ®...
  • Page 8 • Change the user name and password of the administrator using Web Image Monitor. For details, see "Setting up the Machine", Security Reference. Be sure to read this manual when setting the enhanced security functions, or user and administrator authentication. Guide to Paper Explains paper characteristics and methods for handling paper.

  • Page 9: Notice

    Notice Important In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. For good copy quality, the manufacturer recommends that you use genuine toner from the manufacturer. The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

  • Page 10: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine’s functions, and instructions on resolving user errors.
  • Page 11 Depending on which country you are in, certain units may be optional. For details, please contact your local dealer.

  • Page 13: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section describes indicators that appear on the display panel when the machine requires the user to clear misfeeds, add paper, or perform other troubleshooting procedures.
  • Page 14 1. When the Machine Does Not Operate As Wanted Indicator Status : Service Call indicator Appears when the machine is malfunctioning or requires maintenance. : Open Cover indicator Appears when one or more covers of the machine are open.

  • Page 15: Attention Light

    Attention Light Attention Light This section describes the names and functions of the attention light. • Do not push or pull the attention light when installed to the machine. Doing so may result in damage or malfunction of the attention light or the machine. CAL154 The attention light notifies the user by light when there is a paper jam or no paper is left.
  • Page 16 1. When the Machine Does Not Operate As Wanted Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action.

  • Page 17: Beep Alert

    Beep Alert Beep Alert This section describes the different beep patterns that the machine emits to notify users of various events and conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A key on the control or display panels accepted.

  • Page 18: Checking Machine Status And Settings

    1. When the Machine Does Not Operate As Wanted Checking Machine Status and Settings This section describes how to check the machine's system status. Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. •...
  • Page 19 Checking Machine Status and Settings • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. [Manual Configuration Address] displays the IPv6 address configured manually. Inquiry You can check the following items under [Inquiry]: •...
  • Page 20 1. When the Machine Does Not Operate As Wanted After checking the information, press [Exit]. • [No Staples], [Waste Staple Recept. Full], [Punch Receptacle Full], [Output Tray Full], [Paper Misfeed], [Original Misfeed], and [Cover Open] appear on the [Maintenance Info] tab only when these errors occur.

  • Page 21: When An Indicator To The Right Of A Function Key Is Lit

    When an Indicator to the Right of a Function Key Is Lit When an Indicator to the Right of a Function Key Is Lit When an indicator to the right of a function key is lit, press the corresponding function key. Then, follow the instructions displayed on the control panel.
  • Page 22 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions The machine is unable to A network error has • Check the displayed message, and connect to the network. occurred. then take an appropriate action. See p.45 "Messages Displayed When Using the Copy/Document Server Function"...

  • Page 23: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The operation switch This occurs in the following Check if the machine is communicating indicator continues blinking cases:...
  • Page 24 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions "Please wait." appears. This message appears when Wait for a while. If the message does not you change the toner disappear in two minutes, contact your cartridge. service representative. "Memory is full.
  • Page 25 When You Have Problems Operating the Machine Problem Causes Solutions An error message remains, • When a misfeed Remove misfed paper, and then open even if misfed paper is message appears, it and close the cover. For details, see removed. remains until you open p.75 "Removing Jammed Paper".
  • Page 26 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions Misfeeds occur frequently. The staple cartridge is not set Set the staple cartridge properly. The correctly. Booklet Finisher SR5040 requires the saddle stitch staple cartridge. For details about how to add staples, see "Adding Staples", About This Machine Misfeeds occur when printing The envelopes are curled.
  • Page 27 When You Have Problems Operating the Machine Problem Causes Solutions Wrinkling occurs when gate Wrinkling can occur if gate When applying gate fold, letter fold-in, fold, letter fold-in, or letter fold, letter fold-in, or letter or letter fold-out to paper larger than fold-out is applied.
  • Page 28 1. When the Machine Does Not Operate As Wanted Problem Causes Solutions The position of the fold is Multi-sheet fold has been In [Output/ Customize Function/ incorrect when letter fold-in is specified when only one Finisher] on the initial copier screen, applied to B5 sheet.

  • Page 29: Adjusting The Color Registration

    Adjusting the Color Registration Adjusting the Color Registration This section describes how to adjust the color registration by specifying a setting in [Maintenance]. When the machine is moved, the fusing unit is replaced, or after printing repeatedly for some time, registration shifting might occur.

  • Page 30: Auto Color Calibration

    1. When the Machine Does Not Operate As Wanted Auto Color Calibration This section describes Auto Color Calibration. If a certain color is strong or the color of the copy differs from the original, adjust the yellow, magenta, cyan, and black balance. Press the [User Tools] key.

  • Page 31: Returning To The Previous Setting

    Auto Color Calibration Place the test pattern on the exposure glass, and then press [Start Scanning]. The image will be corrected after "Scanning...Please wait." disappears. • The test pattern will not be read if it is set in the ADF. •...
  • Page 32 1. When the Machine Does Not Operate As Wanted Press [Previous Setting]. Press [Yes].

  • Page 33: Adjusting The Image Position

    Adjusting the Image Position Adjusting the Image Position Depending on your machine, the procedure for adjusting the image position may be slightly different. For details, contact the machine administrator.

  • Page 34: Pausing Print When Using Finisher Sr5030 Or Booklet Finisher Sr5040

    1. When the Machine Does Not Operate As Wanted Pausing Print When Using Finisher SR5030 or Booklet Finisher SR5040 This section describes how to suspend a large copy or print job when using the Finisher SR5030 or Booklet Finisher SR5040. Depending on the image you are copying or printing, prints might not stack properly.

  • Page 35: When The Output Z-Folded Paper Is Less Than The Stack Capacity

    When the Output Z-folded Paper Is Less than the Stack Capacity When the Output Z-folded Paper Is Less than the Stack Capacity When you use the multi-folding unit, Finisher SR5030, or Booklet Finisher SR5040 to print Z-folded paper, the machine might indicate that the output tray is full even though the output paper on the tray is less than the stack capacity.

  • Page 36: Multi-Folding Unit

    1. When the Machine Does Not Operate As Wanted Multi-Folding Unit Lift up and slide the Z-fold support tray for multi-folding unit to the right, and then set it in place. CDN003 • When you have finished using the Z-fold support tray for multi-folding unit, lift it up and slide the tray to the left, and then lower it.

  • Page 37: When The Output Letter Fold-Out Paper Is Less Than The Stack Capacity

    When the Output Letter Fold-out Paper Is Less than the Stack Capacity When the Output Letter Fold-out Paper Is Less than the Stack Capacity When you print letter fold-out paper with multi-sheet fold, the machine might indicate that the output tray is full even though the output paper on the tray is less than the stack capacity.
  • Page 38 1. When the Machine Does Not Operate As Wanted Pull out the output holding unit for letter fold-out. CDN002 • When you have finished using the Z-fold support tray for multi-folding unit and the output holding unit for letter fold-out, return each to their previous positions. CDN004...

  • Page 39: When Large Size Paper Is Not Properly Aligned

    When Large Size Paper Is Not Properly Aligned When Large Size Paper Is Not Properly Aligned This section describes what to do if paper with a size of B4 , 8 " 14" or larger is not properly aligned or falls from the finisher shift tray when using Finisher SR5030 or Booklet Finisher SR5040. Press the [Suspend/Resume] key.

  • Page 40: When Coated Paper Is Not Properly Aligned

    1. When the Machine Does Not Operate As Wanted When Coated Paper Is Not Properly Aligned If the size of the coated paper used for printing is B4 , 8 " 14" , or larger, the output paper from Finisher SR5030 or Booklet Finisher SR5040 might be curled, might stick to other sheets and push it off the tray, or might not be aligned properly.

  • Page 41: Using Thick Coated Paper

    When Coated Paper Is Not Properly Aligned Set the auxiliary tray for thin coated paper by aligning the tray with grooves on the end fence. CDN026 Press the [Suspend/Resume] key to restart the print. • When the output paper curls downward, it might not align properly, even if the auxiliary tray for thin coated paper is used.
  • Page 42 1. When the Machine Does Not Operate As Wanted Press the [Suspend/Resume] key. CDN007 Remove the copies/prints. Pull out the finisher shift tray's extension. CDN011 Set the auxiliary paper tray. CDN012 Press the [Suspend/Resume] key to restart the print. • If the output paper fails to align properly on the auxiliary paper tray, use the auxiliary tray for thin coated paper.

  • Page 43: When A Job Is Not Performed

    When a Job Is Not Performed When a Job Is Not Performed If the machine is busy processing another job, it will not be able to print your job. If the machine is busy, wait until it completes the job in progress before trying to print your job again. In certain cases, if the job that is already in progress uses a different function, you might be able to begin your job without interrupting the current job.
  • Page 44 1. When the Machine Does Not Operate As Wanted CDN009 *1 Simultaneous operations are possible only if the preceding job documents are all scanned and [New Job] appears. *2 You can scan a document after the preceding job documents are all scanned. *3 During stapling, printing automatically starts after the current job.
  • Page 45 When a Job Is Not Performed • When Finisher SR5030 or Booklet Finisher SR5040 is installed, you can specify the output tray where documents are delivered. For details about Output Tray Settings, see "General Features", Network and System Settings Reference •...
  • Page 46 1. When the Machine Does Not Operate As Wanted...

  • Page 47: Troubleshooting When Using The Copy/Document Server Function

    2. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for copier and Document Server function problems. Messages Displayed When Using the Copy/ Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. •...
  • Page 48 2. Troubleshooting When Using the Copy/Document Server Function Message Causes Solutions "Cannot punch this paper The Punch function cannot be Select a supported paper size. See size." used with the paper size "Specifications for Punch Unit (Finisher selected. SR5030, Booklet Finisher SR5040) (Optional)", About This Machine "Cannot staple paper of this The Staple function cannot be...
  • Page 49 Messages Displayed When Using the Copy/Document Server Function Message Causes Solutions "Magazine or Booklet mode You selected the "Magazine" Make sure the original for the is not available due to mixed or "Booklet" function for the "Magazine" or "Booklet" function is image mode."...
  • Page 50 2. Troubleshooting When Using the Copy/Document Server Function Message Causes Solutions "The selected file(s) You do not have permission Files can be deleted by the person who contained file(s) without to delete the selected file(s). created the file. To delete a file which access privileges.

  • Page 51: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Causes Solutions Copies appear dirty. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference Copies appear dirty.
  • Page 52 2. Troubleshooting When Using the Copy/Document Server Function Problem Causes Solutions Copies are too light. Image density is too light. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference Copies are too light. A light copy may result when •...
  • Page 53 When You Cannot Make Clear Copies Problem Causes Solutions White lines appear. The exposure glass, scanning Clean them. See "Maintaining Your glass, or ADF is dirty. Machine", About This Machine White lines appear. When is flashing, toner is Add toner. See "Adding Toner", About beginning to run out.

  • Page 54: When You Cannot Make Copies As Wanted

    2. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of and possible solutions for unsatisfactory copy results. Basic Problem Causes Solutions Misfeeds occur frequently. The paper tray's side fences Push the side fences slightly outward, are set too tightly.
  • Page 55 When You Cannot Make Copies As Wanted Problem Causes Solutions You cannot combine certain The selected functions cannot Check the combination of functions, and functions. be used together. then make the settings again. See "Function Compatibility", Copy and Document Server Reference When sorting, the pages are The memory became full In [Copier / Document Server Features],...
  • Page 56 2. Troubleshooting When Using the Copy/Document Server Function Problem Causes Solutions In Margin Adjustment mode, • You have specified a Reduce the width of the margin. For parts of the original image wide erase margin. details, see "Margin Adjustment", Copy are not copied.
  • Page 57 When You Cannot Make Copies As Wanted Problem Causes Solutions When using Combine, parts You specified a reproduction When you enter a reproduction ratio of the image are not copied. ratio that does not match the using Manual Paper Select mode, make sizes of the originals and sure the ratio matches the originals and copy paper.
  • Page 58 2. Troubleshooting When Using the Copy/Document Server Function Problem Causes Solutions When using Duplex, the copy You placed the originals in Place the originals in the correct is made top to bottom, even the wrong orientation. orientation. See "Duplex Copying", though [Top to Top] is Copy and Document Server Reference selected.

  • Page 59: When Memory Is Full

    When You Cannot Make Copies As Wanted Problem Causes Solutions Memory frequently becomes The document server memory Delete unnecessary files. On the file full. is full. selection display, select unnecessary files, and then press [Delete File]. If this does not increase available memory, switch to the scanner screen, and then delete unnecessary files.
  • Page 60 2. Troubleshooting When Using the Copy/Document Server Function...

  • Page 61: Troubleshooting When Using The Scanner Function

    3. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner function problems. Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for error messages that may appear on the machine's control panel and the client computer.
  • Page 62 3. Troubleshooting When Using the Scanner Function Message Causes Solutions "Cannot detect original size. The machine cannot detect • Place the original correctly. Select scan size." the size of the original. • Specify the scan size. • If you place the original directly on the exposure glass or in the ADF, the automatic original size detection process starts.
  • Page 63 Messages Displayed When Using the Scanner Function Message Causes Solutions "Cannot start scanning. The Scan Profile might be Check the Scan Profile configuration. Check the setting(s) on the incorrectly configured. PC." "Captured file exceeded The job contains too many Separate the job, and then send it as max.
  • Page 64 3. Troubleshooting When Using the Scanner Function Message Causes Solutions "Destinations to which S/MIME certificates are Contact your administrator. encrypted files will be sent valid, but the Certificate contain users that could not Authority could not be found be verified by the certificates. for the destination.
  • Page 65 Messages Displayed When Using the Scanner Function Message Causes Solutions "Exceeded max. number of There are too many Enter no more than the maximum number alphanumeric characters for alphanumeric characters. of alphanumeric characters. See "Values the path." of Various Set Items for Transmission/ Storage Function", Scanner Reference "Exceeded max.
  • Page 66 3. Troubleshooting When Using the Scanner Function Message Causes Solutions "Memory is full. Cannot scan. Because of insufficient hard Try one of the following measures: The scanned data will be disk space, the first page • Wait a while, and then try again. deleted."...
  • Page 67 Messages Displayed When Using the Scanner Function Message Causes Solutions "Selected file is currently in You cannot change the user Cancel transmission ("Waiting..." status use. Cannot change user name of a file whose status is cleared), and then change the user name."...

  • Page 68: Messages Displayed On The Client Computer

    3. Troubleshooting When Using the Scanner Function Message Causes Solutions "You do not have the The logged in user does not Contact your administrator about privileges to use this function." have permission to use the permission for the required function. selected function.
  • Page 69 Messages Displayed When Using the Scanner Function Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Specify a smaller scan size. the scanning area." insufficient. • Change the resolution setting. • Do not use compression functions. See TWAIN Driver help. The problem may be due to the following cause: •...
  • Page 70 3. Troubleshooting When Using the Scanner Function Message Causes Solutions "Scanner is not available. The machine is not connected • Check whether the machine is Check the scanner to the network correctly. connected to the network correctly. connection status." • Check the firewall settings of the client computer.

  • Page 71: When You Cannot Send Scanned Files

    When You Cannot Send Scanned Files When You Cannot Send Scanned Files This section describes likely causes of and solutions for problems related to network delivery and sending e-mail. When Stored Files Cannot Be Accessed This section describes likely causes of and possible solutions for job access-related problems. Problem Causes Solutions...

  • Page 72: When The Twain Driver Cannot Be Started

    3. Troubleshooting When Using the Scanner Function When the TWAIN Driver Cannot Be Started This section describes likely causes of and possible solutions for the TWAIN driver-related problems. Problem Causes Solutions The Scanner Properties Advanced encryption has For details about the extended security dialog box cannot be been specified in the setting, contact your administrator.
  • Page 73 When You Cannot Send Scanned Files Problem Causes Solutions The WSD scanner function Scan Profile is not set on the Set Scan Profile. For details about how cannot be used. client computer. to do this, see "Changing a Scan Profile", Scanner Reference The WSD scanner function The [Take no action] setting Open scanner Properties, click the...

  • Page 74: When Scanning Is Not Done As Expected

    3. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected This section describes causes and solutions if scan results are not as expected. Problem Causes Solutions The scanned image is dirty. The exposure glass, scanning Clean them. See "Maintaining Your glass, or ADF is dirty.
  • Page 75 When Scanning Is Not Done As Expected Problem Causes Solutions After an original is scanned, To prevent the scanned data Contact your service representative. the following settings are from being sent to the wrong canceled: destination, this machine has a function that cancels the Destination, Sender, E-mail settings once the scanned text, Subject, and File name...
  • Page 76 3. Troubleshooting When Using the Scanner Function...

  • Page 77: Clearing Misfeeds

    4. Clearing Misfeeds This chapter describes what to do if a paper jam (misfeed) occurs. Removing Jammed Paper This section describes how to locate and remove jammed paper. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface."...
  • Page 78 4. Clearing Misfeeds The location of the paper jam (misfeed) is indicated by the letter shown on the display panel. CDN035 Press [Instruction Details].
  • Page 79 Removing Jammed Paper Press the key of the section from where you want to remove the jammed paper. After each step is completed, press [Next]. To go back to the previous step, press [Previous]. Press [Entire View], the entire machine is displayed. When all jammed paper is removed, restore the machine to the original state.

  • Page 80: When A Is Displayed

    4. Clearing Misfeeds When A Is Displayed Open both front Turn knobs A2 and Open the paper tray, Remove misfed covers. A3 clockwise. and then remove paper. misfed paper. Lower lever A1. Return lever A1 to its Return the paper tray original position.

  • Page 81: When B Is Displayed

    Removing Jammed Paper When B Is Displayed Open both front Turn knob B2 Turn knobs B3 and Turn lever B5 to the covers. clockwise, and then B4 counterclockwise. left, and then pull remove misfed paper. out the unit. Turn lever B1 to Return lever B1 to its the left.

  • Page 82: When D Is Displayed

    4. Clearing Misfeeds When D Is Displayed Open both front Turn lever C1 to the Pull lever D2 up to Remove misfed covers. left, and then pull release the lock, paper. out the unit. and then raise the Open the cover of If you cannot remove lever D2.
  • Page 83 Removing Jammed Paper CDN042 2. Align the knob with the slot on the unit, and then insert it. CDN041 3. Turn the knob counterclockwise until the misfed paper comes out from the right side of the unit, and then remove it. CDN040 4.

  • Page 84: When E Is Displayed

    4. Clearing Misfeeds When E Is Displayed Open the front left cover. Remove misfed paper. Close the front left cover. CDN032 When N1 - N5 Is Displayed CDN025...

  • Page 85: When N6 - N22 Is Displayed

    Removing Jammed Paper When N6 - N22 Is Displayed Pull handle N9 clockwise. clockwise. and pull the unit fully out. Remove misfed paper. clockwise. Remove misfed paper. Pull the lever N10 towards you, and then check the lock is released. Remove misfed paper from inside.
  • Page 86 4. Clearing Misfeeds CDN024...

  • Page 87: When P1 Is Displayed

    Removing Jammed Paper When P1 Is Displayed Open the ADF cover. Remove misfed Open the P1 guide Remove misfed originals. board. originals. Return the P1 guide board to its original position. Close the ADF cover. CDN037 When P2 - P3 Is Displayed Lift the ADF.

  • Page 88: When Rb1 - Rb5 Is Displayed In The Case Of Finisher Sr5030

    4. Clearing Misfeeds When Rb1 - Rb5 Is Displayed in the Case of Finisher SR5030 Return lever Rb3 to Raise lever Rb3, Open the finisher Turn knob Rb2, its original position. front cover. and then remove clockwise and then misfed paper. remove misfed Raise lever Rb1, paper.

  • Page 89: When Rb6 - Rb9 Is Displayed In The Case Of Finisher Sr5030

    Removing Jammed Paper When Rb6 - Rb9 Is Displayed in the Case of Finisher SR5030 Open the finisher Pull lever Rb7 to the Turn knob Rb8 clockwise, front cover. and then remove misfed left. paper. Lower lever Rb6. Return levers Rb6 and Rb7 to their original positions.

  • Page 90: When Rb1 - Rb5 Is Displayed In The Case Of Booklet Finisher Sr5040

    4. Clearing Misfeeds When Rb1 - Rb5 Is Displayed in the Case of Booklet Finisher SR5040 Return lever Rb3 to Raise lever Rb3, Open the finisher Turn knob Rb2 its original position. front cover. and then remove clockwise, and then misfed paper.

  • Page 91: When Rb10 - Rb17 Is Displayed In The Case Of Booklet Finisher Sr5040

    Removing Jammed Paper When Rb10 - Rb17 Is Displayed in the Case of Booklet Finisher SR5040 Turn knob Rb11 Open the finisher Pull handle Rb12, Raise lever Rb13, 9 to 11 times. front cover. and then pull out and then remove the staple unit.

  • Page 92: When U Is Displayed

    4. Clearing Misfeeds When U Is Displayed Turn knob U2, and Lower lever U3. Turn knob U4, and Open the Wide LCT front cover. then remove misfed then remove misfed paper. paper. Lower lever U1. Return lever U1 to Return lever U3 to its original position.

  • Page 93: When V Is Displayed

    Removing Jammed Paper When V Is Displayed Disconnect the multi Remove misfed paper. bypass tray. Return the multi bypass tray to its original position. CDN006 When Z Is Displayed Open both front Turn knobs Z1 and Remove misfed paper. Turn lever C1 to the covers.

  • Page 94: Removing Jammed Staples

    4. Clearing Misfeeds Removing Jammed Staples This section describes how to remove jammed staples. • Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or pushing in the finisher's staple unit. You can trap and injure your fingers if you do not. •...

  • Page 95: Finisher Sr5030

    Removing Jammed Staples Finisher SR5030 Open the finisher Turn knob Rb19 Pull out the Pull out the cartridge front cover. counterclockwise to cartridge lever. gently. rotate the staple unit. Pull handle Rb18, and then pull out staple unit. Hold the lever, Open the face Remove jammed Pull down the face...

  • Page 96: Booklet Finisher Sr5040

    4. Clearing Misfeeds Booklet Finisher SR5040 When S1 Is Displayed Open the finisher Turn knob Rb19 Pull out the Pull out the cartridge front cover. counterclockwise to cartridge lever. gently. rotate the staple unit. Pull handle Rb18, and then pull out staple unit.
  • Page 97 Removing Jammed Staples When S2 Is Displayed (Saddle Stitch) Open the face Open the finisher Pull out the Pull out the cartridge gently. plate of the front cover. cartridge levers. cartridge. Pull handle Rb12, and then pull out the staple unit. Hold the levers, Remove jammed Pull up the face...

  • Page 98: Removing Punch Waste

    4. Clearing Misfeeds Removing Punch Waste This section describes how to remove punch waste when using the Finisher SR5030 or Booklet Finisher SR5040. • While " Hole Punch Receptacle Full" is displayed, you cannot use the punch function. • " Hole Punch Receptacle Full" is displayed until the punch waste box is reinstalled. •...

  • Page 99: Removing Staple Waste

    Removing Staple Waste Removing Staple Waste This section describes how to remove staple waste when using the Finisher SR5030 or Booklet Finisher SR5040. • While " Waste Staple Receptacle Full" is displayed, you cannot use the staple function. • " Waste Staple Receptacle Full" is displayed until the staple waste box is reinstalled. •...
  • Page 100 4. Clearing Misfeeds...

  • Page 101: Appendix

    5. Appendix Trademarks Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. ® Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries.
  • Page 102 5. Appendix...

  • Page 103: Index

    INDEX Adjusting the color registration......Machine Address Info........... Adjusting the image position........ Maintenance Info..........Attention light............Manuals for this machine........Auto color calibration........... Memory is full............Messages displayed........45, 59 Messages displayed on the client computer..Beep alert............... Messages displayed on the control panel when Booklet Finisher SR5040..
  • Page 104 When an indicator to the right of a function key is lit ................When B is displayed..........When B1 is displayed........... When C is displayed..........When coated paper is not properly aligned..When D is displayed..........When E is displayed..........When large size paper is not properly aligned..
  • Page 105 MEMO...
  • Page 106 MEMO D075-7524...
  • Page 107 © 2011...
  • Page 108 D075-7524...

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