Ricoh Pro C651ex Operating Instructions Manual page 24

1. When the Machine Does Not Operate As Wanted
Problem
"Please wait." appears.
1
"Memory is full. Do you want
to store scanned file?"
appears.
"Self checking..." appears.
The user code entry screen is
displayed.
The Authentication screen
appears.
"Authentication has failed."
appears.
"Authentication has failed."
appears.
"You do not have the
privileges to use this function."
continues to be displayed
even though you have
entered a valid user name.
22
Causes
This message appears when
you change the toner
cartridge.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
The machine is performing
image adjustment
operations.
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The logged in user name does
not have permission for the
selected function.
Solutions
Wait for a while. If the message does not
disappear in two minutes, contact your
service representative.
• Press [Store File] to store pages that
have been scanned. Delete
unnecessary files with [Delete File].
• Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files with
[Delete File].
The machine may perform periodic
maintenance during operations. The
frequency and duration of maintenance
depends on the humidity, temperature,
and printing factors such as number of
prints, paper size, and paper type. Wait
for the machine to get ready.
Enter the user code (up to eight digits),
and then press [OK].
Enter your login user name and login
password. For details, see "When the
Authentication Screen is Displayed",
About This Machine
Inquire the user administrator for the
correct login user name and login
password.
Contact the administrator.
Contact the administrator about the
permission for the required function.
.