Ricoh Pro C651ex Operating Instructions Manual page 58

2. Troubleshooting When Using the Copy/Document Server Function
Problem
When using Duplex, the copy
is made top to bottom, even
though [Top to Top] is
selected.
2
Document Server
Problem
Cannot access file.
You cannot identify the
contents of a file.
56
Causes
You placed the originals in
the wrong orientation.
Causes
The file is password
protected.
You cannot check the
contents of the file simply from
the file name.
Solutions
Place the originals in the correct
orientation. See "Duplex Copying",
Copy and Document Server Reference
.
Solutions
Contact the administrator.
To delete the files stored in the document
server, select [Delete All Files in
Document Server] under [Administrator
Tools] in [System Settings]. As this will
permanently delete every single file,
make sure the document server does not
contain any files you want to keep. For
details about Delete All Files in
Document Server, see "Administrator
Tools", Network and System Settings
Reference .
You can switch the Select File screen
between [List] and [Thumbnails] display
to check the contents of the file.
• List display
The file name, date of storage, and
user name are shown.
• Thumbnails display
An image of the stored file
appears.
You can enlarge the image by pressing
[Preview]. See "Checking the Details of
a Stored Document", Copy and
Document Server Reference .