Ricoh Pro C651ex Operating Instructions Manual page 64

3. Troubleshooting When Using the Scanner Function
Message
"Destinations to which
encrypted files will be sent
contain users that could not
be verified by the certificates.
Check the destinations."
"Exceeded max. E-mail size.
Sending E-mail has been
3
cancelled. Check [Max. E-
mail Size] in Scanner
Features."
"Exceeded max. No. of
results to display. Max.: n"
(A figure is placed at n.)
"Exceeded max. data
capacity. Check the scanning
resolution, then press the Start
key again."
"Exceeded max. data
capacity. Check the scanning
resolution, then reset original
(s)."
"Exceeded max. number of
alphanumeric characters for
the path."
62
Causes
S/MIME certificates are
valid, but the Certificate
Authority could not be found
for the destination.
The file size per page has
reached the maximum e-mail
size specified in [Scanner
Features].
There are too many search
results to display.
The scanned data exceeded
maximum data capacity.
The volume of the scan data
is too large.
The path contains too many
alphanumeric characters.
Solutions
Contact your administrator.
• In [Scanner Features], under [Send
Settings], change the [Max. E-mail
Size] setting.
• In [Scanner Features], under [Send
Settings], set [Divide & Send E-mail]
to [Yes (per Page)] or [Yes (per
Max. Size)].
Search again after changing the search
conditions.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at high
resolution. See "Relationship between
Resolution and Scan Size", Scanner
Reference .
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at high
resolution. See "Relationship between
Resolution and Scan Size", Scanner
Reference .
The maximum number of characters
which can be entered for the path is 256.
Check the number of the characters you
entered, and then enter the new
characters in the path again.