Ricoh Pro C651ex Operating Instructions Manual page 63

Message
"Cannot start scanning.
Check the setting(s) on the
PC."
"Captured file exceeded
max. number of pages per
file. Cannot send the scanned
data."
"Connection with LDAP server
has failed. Check the server
status."
"Could not send the data
because the PC timed out
before it was sent."
"Destinations to which
encrypted files will be sent
contain users without
certificates or with invalid
certificates. Check the
destinations."
Causes
The Scan Profile might be
incorrectly configured.
The job contains too many
pages to be scanned and
sent as a single large file.
A network error has occurred
and connection has failed.
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
The destination's S/MIME
certificates are invalid or
cannot be found.
Messages Displayed When Using the Scanner Function
Solutions
Check the Scan Profile configuration.
Separate the job, and then send it as
multiple smaller files. See "Storage
function", Scanner Reference
• Try the operation once more. If the
message is still shown, the network
may be busy.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see "Programming the LDAP
server", Network and System
Settings Reference
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check there
are no jobs awaiting transmission,
and then scan again.
Contact your administrator.
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