Ricoh Pro C651ex Operating Instructions Manual page 66

3. Troubleshooting When Using the Scanner Function
Message
"Memory is full. Cannot scan.
The scanned data will be
deleted."
3
"Now loading WSD... Please
wait."
"Original is being scanned by
another function. Switch to
the following function, then
press the Stop key to cancel
scanning or press the Start
key to continue."
"Output buffer is full. Sending
the data has been cancelled.
Please try again later."
"SMTP authentication E-mail
address and Administrator E-
mail address mismatch."
"Scanner journal is full. Please
check Scanner Features."
"Selected file is currently in
use. Cannot change file
name."
"Selected file is currently in
use. Cannot change
password."
64
Causes
Because of insufficient hard
disk space, the first page
could not be scanned.
WSD scanner function is
being prepared.
A function of the machine
other than the Scanner
function is being used such as
the Copier function.
Sending was cancelled.
Because there are too many
files in stand by status.
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
You cannot change the name
of a file whose status is
"Waiting...".
You cannot change the
password of a file whose
status is "Waiting...".
Solutions
Try one of the following measures:
• Wait a while, and then try again.
• Reduce the scan area or scanning
resolution. See "Scan Settings",
Scanner Reference
• Delete unnecessary files. See
"Deleting a Stored File", Scanner
Reference .
Wait a while.
Cancel the job in progress.
For example, press [Exit], and then press
the [Copy] key. Next, press the [Stop]
key. When the message "The Clear /
Stop key was pressed. Are you sure you
want to stop scanning?" appears, press
[Stop].
Try again when the files in stand by status
have been delivered.
Contact your administrator.
Print or delete Scanner Journal. For
details, see "General Settings", Scanner
Reference .
Cancel transmission ("Waiting..." status
cleared), and then change the file name.
Cancel transmission ("Waiting..." status
cleared), and then change the
password.
.