Display Issues - Christie D4KLH60 Mirage 4KLH User Manual

Display issues

Issue
No image appears
Flicker, shadows, or dimness
Blank screen, no display of
cinema image
Severe motion artifacts
Image appears vertically
stretched or squeezed into
the center of the screen
Inaccurate display colors
Display is not rectangular
Display is noisy
Display has suddenly stopped
D4KLH60/Mirage 4KLH User Manual
020-101375-02 Rev. 1 (06-2015)
Resolution
• Make sure the lasers are armed.
• Make sure the douser is open.
• Make sure a white test pattern is selected.
• Make sure the service doors are closed.
• Verify the marriage icon on the main window of the touch panel controller (TPC)
is green.
• Ensure the douser is open.
• Fold mirror misalignment. Contact your Christie accredited service technician to
resolve the issue.
• Integrator rod misalignment. Contact your Christie accredited service technician
to resolve the issue.
• Ensure the lens cap is not on either end of the lens.
• Ensure the laser modules are armed.
• Confirm all power connections are still OK.
• Ensure the douser is open by verifying the state of the douser on Main panel.
• Ensure any test pattern other than the full black test pattern displays properly.
• Verify the correct display file is selected.
• For cinema connections, verify the correct port is selected.
Verify if a synchronization problem exists with reversed 3-2 pull-down in the
60Hz-to-24Hz film-to digital conversion and correct it at the source.
Open the Source File Setup window and verify the resolution and aspect ratio
settings. Open the Screen File Setup window and verify the lens factor settings.
Tap Menu > Channel Setup. Tap Config 1 in the left pane and verify the correct
value is selected in the PCF list. Tap Config 2 in the left pane and verify the
correct value is selected in the Color Space field.
• Verify the projector is level and the lens surface and screen are parallel to one
another.
• Tap Menu > Advanced Setup > Screen File Setup and verify the settings for
the screen file are correct.
• Verify the cables connecting the input device to the projector meet the
minimum requirements and are undamaged.
• Add signal amplification or conditioning if the distance between the input device
and the projector exceeds 25 feet.
• Turn the projector off and then on again.
• Ensure the lasers were not turned off from the laser bank manager.
• Check the interlocks. See
• Turn off the projector and unplug the power cord from the power source. Plug
the projector power cord into a power source and turn the projector on.
Interlock cannot be reset
Troubleshooting
on page 49.
47