Lamp Functionality; Display Issues - Christie CP2215 User Manual

Troubleshooting

Lamp Functionality

Issue
Lamp does not ignite
Lamp suddenly turns off
LiteLOC™ Not Working

Display Issues

Issue
No image appears
72
• Tap Menu > Advanced Setup > Lamp History and verify the number of
hours the lamp has operated. Replace a lamp nearing the end of its
operational life.
• Tap Menu > Status and then Interlocks in the left pane. Check and correct
all interlock failures.
• Tap Menu > Status and then All Alarms in the left pane. If a ballast
communication error has occurred, restart the projector and turn the lamp
on.
• Tap Menu > Status and then Temperatures in the left pane. Verify if the
DMD temperatures are too high. If the temperatures are too high, turn the
lamp off and allow the cooling fans to cool the projector. Ensure the projector
is properly ventilated and the air filters are not blocked.
• Listen for a clicking noise that indicates the ballast is attempting to strike the
lamp. If you do not hear a clicking noise, there might be a problem with the
ballast. Contact a Christie accredited service technician to resolve the issue.
• If you hear a brief clicking noise, but the lamp does not ignite, replace the
lamp.
• Tap Menu > Advanced Setup > Lamp Power/LiteLOC Setup. Increase
the lamp power.
• Tap Menu > Status and then Interlocks in the left pane. Review and
correct all interlock failures.
• Tap Menu > Status and then Temperatures in the left pane. Verify if the
DMD temperatures are too high. If the temperatures are too high, turn the
lamp off and allow the cooling fans to cool the projector. Ensure the projector
is properly ventilated and the air filters are not blocked.
• Replace the lamp.
• Tap Menu > Advanced Setup > LampPower/LiteLOC™ Setup. Tap
™
Enable LiteLOC .
• If the lamp power is at the maximum setting to maintain a LiteLOC™ setting,
LiteLOC™ is automatically disabled. Reduce the LiteLOC™ setting, or install a
new lamp.
• Make sure the lamp is on.
• Make sure the douser is open.
• Make sure a white test pattern is selected.
• Make sure the service doors are closed.
• Verify the marriage icon on the main window of the touch panel controller
(TPC) is green.
Resolution
Resolution
020-101225-01 Rev. 1 (01-2014)
CP2215 User Manual