Ricoh SP C400DN User Manual page 496

Monitoring and Configuring the Printer
SMTPC: failed to get smtp server ip-address.
SMTPC: failed to connect smtp server. time-
out.
SMTPC: refused connect by smtp server.
6
SMTPC: no smtp server. connection close.
SMTPC: failed to connect smtp server.
SMTPC: username or password wasn't correct.
[response code] (information)
Snmp over IPv4 is ready
Snmp over IPv6 is ready.
272
Message Problem and solutions
The SMTP server IP address could not be ob-
tained. This could be because:
• The specified DNS server could not be found.
• No connection to the network has been es-
tablished.
• The specified DNS server could not be found.
• An incorrect DNS server is specified.
• The specified SMTP server IP address
could not be found in the DNS server.
Connection to the SMTP server failed due to
timeout. This could be because the specified
SMTP server name is incorrect, or no connec-
tion to the network has been established, or the
network configuration is incorrect, so there is
no response from the SMTP server. Check the
SMTP server name, or the network connection
and configuration.
Connection to the SMTP server is denied. This
could be because server other than the SMTP
server has been specified, or the specified
SMTP server port number is incorrect. Check
the SMTP server name, port number, or the
SMTP server port number.
Connection to the SMTP server failed due to no
response from SMTP. This could be because a
server other than the SMTP server has been spec-
ified, or the specified SMTP server port number
is incorrect. Check the SMTP server name, port
number, or the SMTP server port number.
Connection to the SMTP server failed. This
could be because no connection to the network
has been established, or the network configu-
ration is incorrect, so there is no response from
the SMTP server, or the specified SMTP server
name is incorrect, or the specified SMTP server
IP address could not be found in the DNS serv-
er, or a server other than the SMTP server has
been specified, or the specified SMTP server
port number is incorrect. Check the DNS Serv-
er's IP address and SMTP server's IP address,
or the SMTP server name and SMTP port num-
ber, or the SMTP server's SMTP port number,
or the network connection and configuration.
Connection to the SMTP server failed, because
the specified SMTP user name is incorrect, or
the specified SMTP password is incorrect.
Check the SMTP user name and password.
Communication over IPv4 with snmp is available.
Communication over IPv6 with snmp is available.