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162
InfoPrint 20: User's Guide -- Web Version
15 2000 SHEET INPUT NOT READY
Meaning: The elevator mechanism in the 2000-Sheet Input Drawer is
moving or out of position.
Action: Wait for the elevator to stop moving. Make sure the 2000-Sheet
Input Drawer drawer is properly in place.
16 TRAY n MISSING
Meaning: The paper tray is not closed or installed.
Action: Open and close the tray. If you have not installed the tray, do so at
this time.
17 tray OPTION ERROR
Meaning: An optional paper tray was detected previously, but is no longer
detected.
Action: Make sure that the tray is installed correctly.
17 2000 SHEET INPUT ERROR
Meaning: The 2000-Sheet Input Drawer is not ready.
Action: Make sure that the 2000-Sheet Input Drawer has power and is
properly installed.
20 PAPER JAM
Meaning: Paper has jammed near the exit area.
Action: Remove jammed paper from the paper path. Make sure to open
and close the top cover. See "Chapter 5. Clearing Jams" on page 53.
21 PAPER JAM
Meaning: Paper has jammed near one of the trays.
Action: Remove jammed paper from the paper path. Make sure paper is
loaded correctly. Open and close the top cover. See "Chapter 5. Clearing
Jams" on page 53.
22 PAPER JAM
Meaning: Paper has jammed in the duplex unit.
Action: Clear the jam. See "Duplex Unit Jams" on page 61.
23 PAPER JAM
Meaning: Paper has jammed near the fuser.
Action: Clear the jam. See "Fuser Area Jams" on page 59.
24 PAPER JAM
Meaning: Paper has jammed behind the toner cartridge.
Action: Remove jammed paper from the paper path. Make sure to open
and close the top cover. See "Chapter 5. Clearing Jams" on page 53.
26 PAPER JAM
Meaning: Paper has jammed in the 2000-Sheet Input Drawer exit area.
Action: Remove jammed paper from the paper path. Open and close the
top cover of the printer. See "2000-Sheet Input Drawer Jams" on page 63.
27 PAPER ERROR tray
Meaning: The printer detected a paper size mismatch. This can occur when
the wrong size paper is fed from the auxiliary tray, when the tray paper
guides are incorrectly adjusted, or when there is a multiple sheet feed from
any tray.
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