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IBM Infoprint 1410 User Manual

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Infoprint 1410 MFP
User's Guide
S510-2803-00

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  Summary of Contents for IBM Infoprint 1410

  • Page 1 Infoprint 1410 MFP User’s Guide S510-2803-00...
  • Page 3 Infoprint 1410 MFP User’s Guide S510-2803-00...
  • Page 4 BOULDER CO 80301-9191 Note: Visit our home page at http://www.ibm.com/printers When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
  • Page 5: Table Of Contents

    Contents Notices ......................8 Edition notice ........................9 Licensing notice ......................10 Safety information ......................12 Cautions and warnings ....................12 Electronic emission notices .................... 12 Noise emission levels ..................... 14 Laser notices ........................15 Chapter 1: Overview ...................16 Chapter 2: Printing, copying, faxing, and scanning ........17 Tips on storing media .....................
  • Page 6 Contents Quick copies ......................24 Select number of copies ................... 24 Specify copy from size ..................... 24 Set copy to size ......................25 Set collation ......................25 Set scale ........................25 Set darkness ......................25 Specify content ......................25 Set the duplex feature ....................25 Set paper saver ......................
  • Page 7 Contents Printing the menu settings page ................35 Printing a font sample list ..................36 Canceling a print job from the MFP control panel ............ 36 Canceling a print job from your computer ..............36 Printing a directory list ....................36 Print Held Jobs—using the Print and Hold function ............
  • Page 8 Contents Chapter 4: Clearing jams ................81 Identifying the media path ....................81 Jams in the ADF ......................83 Entering the ADF ...................... 83 In the ADF ........................ 84 Opening top cover during scanning ................. 85 Jammed due to missing scan media or poor positioning in the ADF ....... 85 Jams under the print cartridge ..................
  • Page 9 Contents Chapter 6: Troubleshooting ..............118 Solving basic MFP problems ..................118 Solving printing problems ..................... 119 Solving print quality problems ..................123 Solving fax problems ....................129 Solving ADF problems ....................130 Solving scanner flatbed problems ................130 Solving option problems ....................130 Solving network printing problems ................
  • Page 10 Contents Copy ........................208 Fax ......................... 212 E-mail ........................216 Print/Profiles ......................220 Profiles ......................220 Managing shortcuts - creating, entering, deleting ............221 Creating a fax shortcut ................... 221 Creating an e-mail or FTP shortcut ................ 221 Entering shortcuts ....................221 Deleting shortcuts ....................
  • Page 11: Notices

    Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Laser notices Notices...
  • Page 12: Edition Notice

    Notices Edition notice Edition: November 2003 © 2003 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, MarkVision, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 13: Licensing Notice

    Notices Geneva Apple Computer, Inc. GillSans The Monotype Corporation plc Helvetica Linotype-Hell AG and/or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Lubalin Graph International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation...
  • Page 14 Notices Click the title of the document you want to review: BSD License and Warranty statements GNU General Public License Other legal statements The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this MFP.
  • Page 15: Safety Information

    Notices Safety information • If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm.
  • Page 16: Industry Canada Compliance Statement

    Notices can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
  • Page 17: Noise Emission Levels

    Notices Japanese VCCI notice Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1-meter average sound pressure, dBA Printing (simplex) Copying from the automatic document feeder Scanning from the automatic document feeder Idling Noise emission levels...
  • Page 18: Laser Notices

    Notices Laser notices Laser advisory label A laser notice label may be affixed to this MFP as shown: Laser statement The MFP is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
  • Page 19: Chapter 1: Overview

    Overview The following illustrations show the standard multifunction printer (MFP), the MFP configured with an optional 250-sheet drawer, and the MFP configured with an optional 500-sheet drawer. Standard MFP Optional 250-sheet Optional 500-sheet drawer drawer Note: You may only use one of the optional drawers at a time. Overview...
  • Page 20: Chapter 2: Printing, Copying, Faxing, And Scanning

    Printing, copying, faxing, and scanning This chapter provides examples of typical jobs, as well as information on avoiding jams, printing certain types of jobs, and canceling a print job from the control panel. Tips on storing media There are two types of media — scan media and print media. Scan media is what is placed in the automatic document feeder (ADF) or on the scanner flatbed.
  • Page 21: Scanning To E-Mail Or Ftp

    Printing, copying, faxing, and scanning The following cannot be fed by the ADF: • Paper with clip or staple attached • Paper with ink not totally dry • Paper with inconsistent thickness, such as envelopes • Paper with wrinkles, curls, folds, or tears •...
  • Page 22: Manual E-Mail Addresses

    Printing, copying, faxing, and scanning Manual e-mail addresses Press E-mail, highlight Manual e-mail address, and then press . Use and the navigation arrow buttons to enter the recipient’s e-mail address. You can enter multiple e-mail addresses by separating each address with a comma. Highlight Done, and then press to return to the E-mail menu.
  • Page 23: Specify Format

    Printing, copying, faxing, and scanning Specify format To specify the format in which your scans are sent, use the navigation arrow buttons to highlight Options from the E-mail menu, and then press . Use the navigation arrow buttons to highlight What will be sent, and then press .
  • Page 24: Use The Web Pages

    Printing, copying, faxing, and scanning Step 1: Set up your Scan Profile Launch the ScanBack Utility. If you installed the software using the default directories, click à à à Start Programs ScanBack ScanBack Utility. Select the MFP you want to use. If none are listed, see your support person to obtain a list, or click the Setup button to manually search for an IP address or hostname.
  • Page 25 Printing, copying, faxing, and scanning Step 1: Set up your Scan Profile Type the IP address or host name of the MFP in the URL field of your browser, and then press Enter. Click Scan to Profile. Click Create Scan Profile. Select your scan settings.
  • Page 26 Printing, copying, faxing, and scanning Return to your computer when the job is finished. The job status window changes to Image Received. Once your scan output file appears in the list, you can select it and launch an application to open the file. Note: Scan Profiles are not stored.
  • Page 27: Copying Information

    Printing, copying, faxing, and scanning Custom Scan Profile fields within the menus Field Settings Description Save to Type in the path or browse to the Path where scanned file is to be located. location Profile Name Type in a unique name •...
  • Page 28: Set Copy To Size

    Printing, copying, faxing, and scanning Set copy to size To choose the size print media your copies will be made on, press Copy, press the down arrow until Copy To is highlighted, and then press the right or left arrow until you see the size you need. Your original document is automatically scaled up or down to fit the Copy To print media size.
  • Page 29: Set Paper Saver

    Printing, copying, faxing, and scanning Set paper saver You can choose to save paper by arranging more than one copied page per output sheet. To access this feature, press Copy, press the down arrow until Options is highlighted, and then press .
  • Page 30: Job 1: Single Page

    Printing, copying, faxing, and scanning Job 1: single page Place the document face down on the scanner flatbed or face up in the ADF. See Loading scan media in the ADF Loading scan media in the scanner flatbed for more information and illustrations for proper orientation.
  • Page 31: Job 4: Two-Sided (Duplex) Copies From One-Sided Originals

    Printing, copying, faxing, and scanning Job 4: two-sided (duplex) copies from one-sided originals Make a legal size, two page document fit on a duplexed, letter size page for insertion into a standard size notebook. The original documents contain several graphics as well as text. Load all pages face up in the ADF.
  • Page 32: Interrupting A Job To Make A Copy

    Printing, copying, faxing, and scanning Press the down arrow button until Options is highlighted, and then press Press the down arrow button until Duplex is highlighted. Use the left and right arrow buttons to set Duplex to either Long Edge or Short Edge. For more information on long edge and short edge, see the illustrations on page Press Start.
  • Page 33: Sending Faxes

    Printing, copying, faxing, and scanning your original documents face up in the ADF, or place your first original document face down on the scanner flatbed, and then press Start. Sending faxes Your MFP can fax to single or multiple recipients. You can send faxes immediately, or schedule them to be sent at a later time.
  • Page 34: Specify Content

    Printing, copying, faxing, and scanning Specify content To specify the type of content on your original document, use the navigation arrow buttons to highlight Options, and then press . Press the down arrow until Content is highlighted. Press the left or right arrow to choose the content type that matches your original document. Choose among Text/Graphics, Photo, and Text.
  • Page 35: Job 2: Multiple Pages

    Printing, copying, faxing, and scanning Job 2: multiple pages Load all pages face up in the ADF. Press Fax. Enter the fax recipient phone number on the numeric keypad. Press Start. Job 3: text/graphics content Load all pages face up in the ADF. Press Fax.
  • Page 36: Canceling An Incoming Fax Job

    Printing, copying, faxing, and scanning Press the down arrow button until you reach the fax job number you sent. Press to highlight it. A number is highlighted when an x appears to the left of it. Note: If you want to cancel more than one fax job at this point, highlight other fax job numbers in this list.
  • Page 37: Sending A Job To Print

    Printing, copying, faxing, and scanning The following hints can help you avoid jams: • Use only recommended print media. See Print media guidelines for more information. • Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at a time through the multipurpose feeder.
  • Page 38: Printing From A Macintosh Computer

    Printing, copying, faxing, and scanning Printing from a Macintosh computer Load print media. (See Loading print media for more information.) From your application, open the file you want to print. From the File menu, select Page Setup. Verify the correct MFP is selected in the dialog box. From the Paper menu, select the page size you are using, and then click OK.
  • Page 39: Printing A Font Sample List

    Printing, copying, faxing, and scanning Printing a font sample list To print samples of all the fonts currently available for your MFP: Make sure the MFP is on. Press the Administration (key) button. Press the right arrow button to highlight Print Reports, and then press Press the down arrow button until you reach Print Fonts, and then press Press the down arrow button until you reach either PCL Fonts or PS Fonts.
  • Page 40: Print Held Jobs-Using The Print And Hold Function

    Printing, copying, faxing, and scanning Press the down arrow button until you reach Print Directory, and then press The message Printing Directory List appears and remains on the control panel until the page prints. Print Held Jobs—using the Print and Hold function Print Held Jobs accesses the Print and Hold function.
  • Page 41 Printing, copying, faxing, and scanning Printing a confidential job Send your job to print. From the print driver, enter your personal identification number (PIN). Note: Your print job and PIN are retained in the MFP memory; however, if the MFP is turned off, the confidential job is discarded.
  • Page 42: Reserve Print

    Printing, copying, faxing, and scanning Select the number of copies you want to print by using the left and right arrow buttons or specify the number using the numeric keypad. Press . The Selected job submitted for printing. message appears. Note: After printing the job, the MFP deletes the confidential job from memory.
  • Page 43: Printing And Deleting Held Jobs

    Printing, copying, faxing, and scanning Printing and deleting held jobs Once held jobs are stored in MFP memory, you can use the MFP control panel to specify what you want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and Verify Print jobs), then you select your user name from a list.
  • Page 44: Chapter 3: Media Specifications And Guidelines

    Media specifications and guidelines This chapter provides specifications for each type of media that can be used with your MFP. There are two types of media — scan media and print media. Scan media is what is placed in the automatic document feeder (ADF) or on the scanner flatbed.
  • Page 45: Loading Scan Media In The Adf

    Media specifications and guidelines Loading scan media in the ADF Push the guides to the size you are loading. Load the scan media face up in the ADF with the edge going under the stack height limiter. Guide Stack height limiter Guide Adjust the guides so they lightly touch the edge of the stack if you loaded a stack of scan media.
  • Page 46 Media specifications and guidelines Orienting scan media correctly in the ADF All scan media loads the same way, but the orientation of the printed side of your job makes a difference. Use the following illustration to show you how to turn your scan media based on if it has a landscape orientation or a portrait orientation.
  • Page 47: Loading Scan Media In The Scanner Flatbed

    Media specifications and guidelines Loading scan media in the scanner flatbed Open the scanner flatbed cover. Scan media specifications and guidelines...
  • Page 48 Media specifications and guidelines Position your item face down on the scanner glass with the top left corner of the item placed at the left corner of the glass. For an item with portrait orientation, the item is placed this way: Scan media specifications and guidelines...
  • Page 49 Media specifications and guidelines b For an item with landscape orientation, the item is placed this way: Note: If you load a book, note that the cover of the scanner flatbed automatically adjusts to accommodate the depth of the book. Close the scanner flatbed cover.
  • Page 50: Print Media Specifications And Guidelines

    Media specifications and guidelines Print media specifications and guidelines Your MFP provides high quality printing on a variety of print media. You must consider a number of things concerning print media before you print. This section provides information to help you make print media selections, how to care for the print media, and how to load it in the standard tray (250-sheet letter size tray) and the optional tray which is part of the optional 500-sheet drawer.
  • Page 51: Specifications For Print Media

    Media specifications and guidelines Specifications for print media Print media source specifications Print media Source supported Sizes supported Weight Capacity Tray 1 Paper, A4, A5, JIS B5, 60–90 g/m 250 sheets of paper (standard paper labels, folio, letter, legal, (16–24 lb) 50 transparencies 250-sheet tray) transparencies...
  • Page 52 Media specifications and guidelines Print media output specifications Print media Output device supported Sizes supported Weight Capacity Rear output bin Paper, envelopes, A4, A5, JIS B5, folio, 60–199 g/m 20 sheets of paper labels, letter, executive, (16–53 lb) transparencies, card statement, 7 3/4 stock envelope (Monarch), 9...
  • Page 53 Media specifications and guidelines The following information refers to items in the Supported print media sizes table and provides helpful tips about print media sizes your MFP supports. • Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate.
  • Page 54 Media specifications and guidelines Supported print media sizes(continued) - indicates support - indicates no support Print media Dimensions Envelopes 7 3/4 98.4 x 190.5 mm Envelope (3.875 x 7.5 in.) (Monarch) 9 Envelope 98.4 x 225.4 mm (3.875 x 8.875 in.) 10 Envelope 104.8 x 241.3 mm (Com-10)
  • Page 55: Storing Print Media

    Media specifications and guidelines Supported special print media types - indicates support - indicates no support Print media Transparencies * Labels and transparencies may be sent to the standard output bin; however, they may print more successfully when sent to the rear output bin. Storing print media Use the following guidelines for proper print media storage.
  • Page 56: Letterhead

    Media specifications and guidelines • Coated papers, such as erasable bond • Preprinted papers manufactured with chemicals that may contaminate the MFP • Multiple-part forms • Synthetic papers • Thermal papers • Recycled paper having a weight less than 75 g/m (20 lb) Letterhead Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F)
  • Page 57: Envelopes

    Media specifications and guidelines Do not load transparencies in the optional 250-sheet or 500-sheet drawer. To load transparencies in the multipurpose feeder, see page 75 Using and loading the multipurpose feeder. When printing on transparencies: • Be sure to set the Paper Type to Transparency from the print driver, MarkVision™...
  • Page 58: Labels

    Media specifications and guidelines When printing on envelopes: • Set the Paper Size to MP Feeder Size sub-menu from the control panel, MarkVision Professional, or the Web page. Set the Paper Type to Envelope in the MP Feeder Type sub- menu from the control panel, MarkVision Professional, or the Web pages.
  • Page 59: Card Stock

    Media specifications and guidelines • Do not use label sheets that have adhesive to the edge of the sheet. We recommend zone coating of the adhesive at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your MFP and could void your warranty. •...
  • Page 60: Using The Duplex Feature For Printing

    Media specifications and guidelines Print 5 more sheets of paper. Using the duplex feature for printing Duplex printing (or two-sided printing) lets you print on both sides of a sheet of paper. For paper sizes that are acceptable for duplex printing, see Duplex unit specifications.
  • Page 61: Loading Print Media

    Media specifications and guidelines The two values for Duplex Bind are: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long- The asterisk (*) edge binding for portrait and landscape pages: indicates this is the factory default...
  • Page 62: Loading The Standard Tray Or The Optional 250-Sheet Tray

    Media specifications and guidelines Do not remove trays while a job prints or while Busy displays on the control panel. Doing so may cause a jam. Loading the standard tray or the optional 250-sheet tray The following instructions work for loading the standard tray or the tray for the optional 250-sheet drawer.
  • Page 63 Media specifications and guidelines Locate the tabs on both of the guides. Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 64 Media specifications and guidelines Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray.
  • Page 65 Media specifications and guidelines Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the print media. Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the print media.
  • Page 66 Media specifications and guidelines Insert the tray. Set the paper size and paper type in the menus from the control panel. Print media specifications and guidelines...
  • Page 67: Loading The Optional 500-Sheet Tray

    Media specifications and guidelines Loading the optional 500-sheet tray The optional 500-sheet tray only accepts paper. It is designed with a special cover at the back of the tray to shield legal size paper. The cover protects legal size paper from exposure to dust. To load paper in the tray: Remove the tray.
  • Page 68 Media specifications and guidelines Press down on the metal plate until it locks into place. Locate the tabs on both of the guides. Print media specifications and guidelines...
  • Page 69 Media specifications and guidelines Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right.
  • Page 70 Media specifications and guidelines Place the stack of paper against the left side of the tray and insert it under the metal stop. Make sure the paper fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force paper under it.
  • Page 71 Media specifications and guidelines Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the paper. Note: Sliding the guides too tightly against the paper may cause misfeeds. Close the cover. Insert the tray.
  • Page 72: Using And Loading The Multipurpose Feeder

    Media specifications and guidelines Using and loading the multipurpose feeder Your MFP has a multipurpose feeder that holds several sizes and types of print media. It is located on the front of your MFP and can be closed when you are not using it. Reserve the multipurpose feeder for when you print on different sizes and types of print media, such as card stock, transparencies, postcards, note cards, and envelopes.
  • Page 73 Media specifications and guidelines Opening the multipurpose feeder Locate the finger grips on the multipurpose feeder door. Finger grips Use the finger grips to pull the door open. Print media specifications and guidelines...
  • Page 74 Media specifications and guidelines Pull the extension out. Note: If you plan to load envelopes, do not extend the other extension as mentioned in step 4 on page 71 step 5 on page 71. Having the first extension out and the second one not extended works best with envelopes.
  • Page 75: Loading The Multipurpose Feeder

    Media specifications and guidelines Loading the multipurpose feeder Specifications for print media for information on sizes and types of print media you can load in the multipurpose feeder. Slide the width guide all the way to the right. Print media specifications and guidelines...
  • Page 76 Media specifications and guidelines Prepare print media for loading. Note: Do not load different sizes or types of print media in the multipurpose feeder at the same time. Doing so may cause a jam. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the print media.
  • Page 77 Media specifications and guidelines Locate the stack height limiter. Do not exceed the maximum stack height by forcing print media under the stack height limiter. The maximum stack height for any print media is 10 mm (0.4 in.). Overfilling the multipurpose feeder could cause jams. Stack height limiter Note: See Print media source specifications...
  • Page 78 Media specifications and guidelines • Load letterhead with the logo face up and the top edge entering first. Note: If you load letterhead for duplex printing, load the sheets with the logo face down and entering last. • Load transparencies with the recommended print side face up and the top edge entering first.
  • Page 79 Media specifications and guidelines • Load envelopes with the flap side down and the stamp area entering last. Note: For best results, peel-and-stick envelopes should exit to the rear output bin. Open the rear output bin when printing on these envelopes. Do not feed stamped envelopes into the multipurpose feeder.
  • Page 80: Using The Output Bins

    Media specifications and guidelines Using the output bins Using the standard output bin The standard output bin holds 150 sheets of print media. The MFP automatically sends print jobs to the standard output bin. All jobs collate face down in this bin. Standard output bin Raising the paper rest The paper rest holds printed jobs at an angle to keep them from sliding out of the bin.
  • Page 81: Using The Rear Output Bin

    Media specifications and guidelines Using the rear output bin The MFP automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collates (pages 4, 3, 2, 1) all jobs face up. The rear output bin holds 20 sheets of paper. You may want to use the rear output bin when you print on different sizes and types of print media, such as paper, transparencies, postcards, note cards, and envelopes.
  • Page 82 Media specifications and guidelines To use the rear output bin: Grasp the tab in the recessed area of the rear output bin door. Print media specifications and guidelines...
  • Page 83 Media specifications and guidelines Pull the door down. Pull the extension straight out using the tab. Close the rear output bin door when you finish using it. Note: Make sure the door closes properly on both sides to prevent jams. Print media specifications and guidelines...
  • Page 84: Chapter 4: Clearing Jams

    Clearing jams By carefully selecting media and loading it properly, you should be able to avoid most jams. If jams do occur, complete the steps in the following sections. If jams occur frequently, see Avoiding jams when printing. Note: You must remove all jammed media from the entire paper path. A new copy of the page that jammed prints if Jam Recovery is set to On from the...
  • Page 85: Clearing Jams

    Clearing jams Use the following table to locate instructions for jam removal based on the jam message: Message To clear this jam, see instructions in these sections Entering the ADF 290 Scanner jam, remove all originals from the scanner In the ADF 291 Scanner jam, remove all originals from the scanner Opening top cover during scanning...
  • Page 86: Jams In The Adf

    Clearing jams Jams in the ADF There are several jams that may occur in the ADF. Entering the ADF The scan media jammed under the top cover of the ADF. Open the top cover of the ADF. Grasp the jammed scan media and pull it out. Press Jams in the ADF...
  • Page 87: In The Adf

    Clearing jams In the ADF The scan media jammed under the rollers under the top cover of the ADF. Open the top cover of the ADF. Press the button to release the second cover. Lift the second cover. Grasp the jammed scan media and pull it out. Press Jams in the ADF...
  • Page 88: Opening Top Cover During Scanning

    Clearing jams Opening top cover during scanning A jam occurs when the top cover of the ADF is opened after the scanning process starts. Remove the jam following the directions in Entering the ADF In the ADF based on how far the jam is under the top cover.
  • Page 89 Clearing jams With both hands, pull the print media to the right, and then out. Note: If the print media resists, stop pulling and access it from the rear output bin door. Jams behind the upper front door and the rear output bin door continue.
  • Page 90: Jams Behind The Upper Front Door And The Rear Output Bin Door

    Clearing jams Jams behind the upper front door and the rear output bin door Jams in these areas require opening the rear output bin door and the upper front door: • The print media jams before reaching the standard output bin. See Before reaching the standard output bin.
  • Page 91 Clearing jams Gently remove the jam based on how much is visible. • If the middle of the sheet of print media is visible, but not the ends, grasp the print media on both sides and gently pull it straight out toward you. Jams behind the upper front door and the rear output bin door...
  • Page 92 Clearing jams • If an end of the jam is visible, pull it straight out toward you. Close the rear output bin door by pushing it in the middle under the tab. Note: Make sure the door closes on both sides. Press Jams behind the upper front door and the rear output bin door...
  • Page 93: Jams In The Fuser

    Clearing jams Jams in the fuser Open the upper front door. (See page 103 Removing the used print cartridge if you need instructions.) Remove the print cartridge. (See Page 104 Removing the used print cartridge if you need instructions.) CAUTION: The inside rear of the MFP may be hot.
  • Page 94: Exiting To The Standard Output Bin

    Clearing jams Exiting to the standard output bin Gently pull the jam straight out. If the print media does not pull easily from here, continue with Jams behind the rear output bin door Page Press Exiting to the standard output bin...
  • Page 95: Jams Behind The Rear Output Bin Door

    Clearing jams Jams behind the rear output bin door This jam occurs when print media less than 152.4 mm (6 in.) in length has attempted to exit to the standard output bin. Open the rear output bin door. Jams behind the rear output bin door...
  • Page 96 Clearing jams Gently remove the jam. If the print media resists, stop pulling. Remove the print cartridge, and then pull the jam out. Note: If you cannot find the jam inside the MFP, check to see if the print job has exited to the standard output bin.
  • Page 97: Jams In The Multipurpose Feeder

    Clearing jams Jams in the multipurpose feeder Gently pull the jam straight out of the multipurpose feeder. Press Jams in the multipurpose feeder...
  • Page 98: Jams In The Tray 1 Area

    Clearing jams Jams in the tray 1 area Print media is jammed in the area under the print cartridge, but the jam is not visible. Gently pull tray 1 (standard tray) out and set it aside. Pull the jam straight out. Push the tray in.
  • Page 99: Jams In The Tray 2 Area

    Clearing jams Jams in the tray 2 area Gently pull tray 2 (optional 250-sheet or 500-sheet tray) out. Pull the jam straight out. Push the tray in. Press Jams in the tray 2 area...
  • Page 100: Jams Inside A Tray After Clearing The Metal Stop

    Clearing jams Jams inside a tray after clearing the metal stop The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur in any of the trays. You need to check each tray. Pull the tray completely out.
  • Page 101: Jams Under The Mfp

    Clearing jams Jams under the MFP Print media can jam under the MFP and above tray 1 when the duplex feature is in use. To clear this type of jam: Pull tray 1 (standard tray) completely out. Look under the MFP on the left side to locate a green lever. Press down on the green lever.
  • Page 102 Clearing jams From the back of the MFP, open the rear door using the tab. Jams under the MFP...
  • Page 103 Clearing jams Look under the MFP on the right side to locate a green lever. Push down on the lever. Gently pull the jam toward you. Lever Close the rear door. Insert the tray. Press Jams under the MFP...
  • Page 104: Chapter 5: Maintenance

    Maintenance Conserving supplies Conserving supplies lowers printing costs. • When printing drafts, conserve toner by changing the Toner Darkness setting to a value less than 8 in the print driver. • Reduce paper consumption by using the duplex feature to print on both sides of the paper. Set the MFP to Duplex in the print driver for individual print jobs.
  • Page 105: Ordering A Print Cartridge

    Maintenance Ordering a print cartridge To use the remaining toner, remove the print cartridge, and then shake it gently back and forth You need to have a new print cartridge available when the current one no longer prints satisfactorily. For information about the print cartridges available for your MFP, contact the place where you bought your MFP.
  • Page 106: Removing The Used Print Cartridge

    Maintenance Removing the used print cartridge Turn the MFP off. Open the upper front door using the finger grips. Finger grips Replacing the print cartridge...
  • Page 107: Cleaning Under The Print Cartridge

    Maintenance Grasp the print cartridge by the handle. Lift the print cartridge up and out. Handle Set it aside. Cleaning under the print cartridge Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the MFP. Warning: Do not touch the transfer roller or the plastic sensors.
  • Page 108: Installing The New Print Cartridge

    Maintenance Installing the new print cartridge Remove the new cartridge from the packaging. Remove the red plastic piece and foam. Save the packaging and foam to return the used print cartridge. Red plastic piece Foam Packaging Warning: Do not touch the photoconductor drum on the bottom of the print cartridge. Hold the print cartridge by the handle and gently shake it side-to-side to distribute the toner.
  • Page 109 Maintenance Hold the print cartridge by the handle and insert it into the MFP: Align the tabs on each side of the print cartridge with the slots on each side of the print cartridge cradle. b Slide the print cartridge into the MFP until it snaps into place. Replacing the print cartridge...
  • Page 110 Maintenance Close the upper front door. Make sure the door snaps closed on both sides, or the MFP will not function properly. Turn the MFP on. Follow the instructions to recycle the used print cartridge if provided. Replacing the print cartridge...
  • Page 111: Cleaning The Printhead Lens

    Maintenance Cleaning the printhead lens You can solve some print quality problems by cleaning the printhead lens. Turn the MFP off. Open the upper front door and the multipurpose feeder door. Remove the print cartridge. See Replacing the print cartridge. Locate the glass printhead lens.
  • Page 112: Replacing The Pick Roller Assembly And The Separator Pick Roller

    Maintenance Replacing the pick roller assembly and the separator pick roller You need to replace these items when you have scanned 40,000 pages. To replace them: Turn the MFP off. Open the top cover of the ADF. Grasp the plastic part of the used pick roller assembly on each side. Push the pick roller assembly to the side of the ADF, so one side of the assembly is loose.
  • Page 113 Maintenance Angle the pick roller assembly so you can lift it up and out. Dispose of it properly. Grasp the cover over the separator pick roller at the open slot area. Open slot area Replacing the pick roller assembly and the separator pick roller...
  • Page 114 Maintenance Lift it up and back. The cover comes completely off. Set it aside. Lift the used separator pick roller straight up and out. Dispose of it properly. Remove any packaging from the new separator pick roller. Replacing the pick roller assembly and the separator pick roller...
  • Page 115 Maintenance Align the tabs on each side of the separator pick roller with the slots and slide it into place. Align the tabs on the cover with the slots and firmly press it into place. Remove the new pick roller assembly from its packaging. Replacing the pick roller assembly and the separator pick roller...
  • Page 116 Maintenance Grasp the pick roller assembly and install the larger end on the right side of the ADF in the hole. Push the assembly to the right. Align the other end of the pick roller assembly with the hole on the opposite side of the ADF and place the end into the hole.
  • Page 117: Cleaning The Adf

    Maintenance Cleaning the ADF Turn the MFP off. Open the top cover of the ADF. If you need help, see the illustration on page 109. Remove the pick roller assembly. If you need help, see the illustration on page through the illustration on page 110.
  • Page 118: Cleaning The Adf Window

    Maintenance Cleaning the ADF window Turn the MFP off. Press the button to release the second cover on the ADF. Pull the second cover up. Since the top cover is attached to the second cover, it comes up with it. Cleaning the ADF window...
  • Page 119 Maintenance Locate the long, narrow ADF window. Using a soft, clean cloth moistened only with water, wipe the ADF window back and forth to clean it. Close the cover. Turn the MFP on. Cleaning the ADF window...
  • Page 120: Cleaning The Scanner Flatbed

    Maintenance Cleaning the scanner flatbed Turn the MFP off. Open the scanner flatbed cover. Using a soft, clean cloth moistened only with water wipe the scanner flatbed back and forth to clean it. Close the cover. Turn the MFP on. Cleaning the scanner flatbed...
  • Page 121: Chapter 6: Troubleshooting

    Troubleshooting Solving basic MFP problems Sometimes MFP problems are very easy to solve. When you have a problem, first make sure that: • If an error displays on the control panel, see Understanding the MFP control panel messages. • The power cord is plugged into the MFP and a properly grounded electrical outlet. •...
  • Page 122: Solving Printing Problems

    Troubleshooting Solving printing problems Problem Solution The MFP does not print at all or Make sure that the upper front door is fully closed on both sides. prints black splotches down the If the left side of the door is not fully closed, the MFP will not right side of a page.
  • Page 123: Troubleshooting

    Troubleshooting Problem Solution Print media misfeeds or multiple • Make sure the print media you are using meets the feeds occur. specifications for your MFP. See Media specifications and guidelines for more information. • Flex print media before loading it in any of the sources. •...
  • Page 124 Troubleshooting Problem Solution The Toner Low message appears If the Toner Low message appears, the MFP stops printing until and printing stops. you: • Press . You can continue printing for a short time before the print begins to fade. •...
  • Page 125 Troubleshooting Problem Solution A jam message remains on the • Make sure you cleared the entire paper path. control panel even though you • Press cleared the jam. • Open and close the upper front door to restart the MFP. •...
  • Page 126: Solving Print Quality Problems

    Troubleshooting Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Use the following table to find solutions to print quality problems you encounter. If you cannot fix the problem, contact the place where you bought your MFP.
  • Page 127 Troubleshooting Problem Solution Toner smears or rubs off the page. • Try changing the Media Weight to a heavier setting and the Media Texture to a rougher setting. • If you are printing on an uneven print surface, change the Paper Texture and Paper Weight settings.
  • Page 128 Troubleshooting Problem Solution The print is light, but Toner Low • Remove the print cartridge and shake it from side to side to does not appear on the control redistribute the toner to extend the life of the cartridge, and panel.
  • Page 129 Troubleshooting Problem Solution Faint images or repetitive spots • Try a different type of print media. Print media designed for appear on the page. copiers provides the best quality. • Replace the used print cartridge with a new one. See Replacing the print cartridge for instructions.
  • Page 130 Troubleshooting Problem Solution Pages are blank. • Send the print job again. • You may have a software error. Try turning the MFP off and back on. • Make sure the packaging material is removed from the print cartridge. See page 105 Replacing the print cartridge information about removing the packaging.
  • Page 131 Troubleshooting Problem Solution Unexpected characters print or • Make sure you are using the correct print driver. characters are missing. • Turn the MFP off and back on. • Make sure the USB or Ethernet cable is firmly plugged into its corresponding connector on the back of the MFP.
  • Page 132: Solving Fax Problems

    Troubleshooting Solving fax problems Problem Solution No dial tone. • Make sure the phone line is connected properly. • Make sure the phone wall socket is working. Test it by plugging another phone into it. • Check the Behind a PABX setting.
  • Page 133: Solving Adf Problems

    Troubleshooting Solving ADF problems Problem Solution Skewing • The guides are not positioned properly. Align them with the edges of the paper. • Make sure the ADF tray is properly installed. Refer to the Setup Guide for installation instructions. Misfeeds, multi-feeds, or mispicks •...
  • Page 134: Solving Network Printing Problems

    Troubleshooting Solving network printing problems Problem Cause Solution This MFP is The MFP may not • Make sure the power cord is plugged in. have power. • Make sure the electrical outlet is working. responding. • Check to see if the other equipment on the same electrical outlet is working.
  • Page 135: Solving Other Problems

    Troubleshooting Problem Cause Solution The Web HTTP server is • Try several standard network verification tests, such as using the pages you disabled. PING command to check connectivity on the network. browse are • Contact your support person. blank. Scanned Firewalls are Some versions of Windows operating systems have firewalls enabled.
  • Page 136: Chapter 7: Administration

    Administration The following sections are for a support person in charge of the MFP. Since many people could be using the MFP, an administrator may choose to lock the menus to keep others from changing menu settings from the control panel. Disabling control panel menus To disable the control panel menus so that changes cannot be made to the MFP default settings: Turn the MFP off.
  • Page 137: Restoring Factory Defaults

    Administration Press Submitting changes appears briefly and you are returned to the same screen where Panel Menus is located. Press the down arrow button until Exit Config is highlighted, and then press Resetting the printer appears briefly. The menus are enabled, the MFP exits the Config Menu and restarts. Restoring factory defaults Factory defaults are the function settings in effect the first time you turn your MFP on.
  • Page 138: Disabling Tray Linking

    Administration Disabling tray linking If you use different print media in the sources, each source with a different print media must have the Paper Type set to a unique value to disable the automatic tray linking feature. Removing the MFP from an optional drawer You can remove the MFP from either the 250-sheet drawer or the 500-sheet drawer using the same method.
  • Page 139: Removing Optional Cards

    Administration Removing optional cards Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board Turn the MFP off and unplug the MFP power cord. Disconnect all cables from the back of the MFP. Open the upper front door and multipurpose feeder door. Removing optional cards...
  • Page 140 Administration Press the tabs on the front and top of the MFP to release the side door. Swing the side door away from the MFP, and then slide the door toward the back of the MFP to remove it. Set the door aside. Locate the shield on the side of the MFP.
  • Page 141 Administration Remove the shield and set it aside. Removing optional cards Warning: Optional cards are easily damaged by static electricity. Touch something metal on the MFP before you touch an optional card. Remove the shield. See Accessing the system board for more information.
  • Page 142 Administration Push the connector latches on both ends of the connector away from the optional memory card. Pull the card straight out of the connector as shown in the following illustrations for the type of card you are removing. • Optional memory card Slot 1 Slot 2...
  • Page 143 Administration Place the optional card in its original packaging, or wrap it in paper and store it in a box. Reinstall the shield. See Reinstalling the shield for more information. Reinstalling the shield Align the six keyholes with the six screws on the shield. Slide the shield to the right, and then tighten the screws.
  • Page 144: Reattaching The Side Door

    Administration Reattaching the side door Align the three tabs on the back of the side door with the slots on the MFP. Align the tabs on the bottom of the side door with the slots at the bottom of the MFP. Press the side door firmly into place, making sure that the two tabs are in place, and that the ridge on top of the side door aligns with the ridge on the MFP.
  • Page 145: Understanding Fonts

    Administration Close the upper front door and multipurpose feeder door. Reconnect all cables on the back of the MFP. Plug in the MFP power cord, and then turn the MFP on. Understanding fonts Typefaces and fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface.
  • Page 146: Pitch And Point Size

    Administration Pitch and point size The size of a font is specified as either a pitch or point size, depending on whether the font is fixed space or proportional. In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts.
  • Page 147: Bitmapped And Scalable Fonts

    Administration Bitmapped and scalable fonts The MFP uses both bitmapped and scalable fonts. Bitmapped fonts are stored in MFP memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. The following illustration shows an example of a character from a bitmapped font.
  • Page 148: Resident Fonts

    Administration Resident fonts Your MFP is equipped with resident fonts stored permanently in MFP memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer emulations. The following table lists all the fonts resident in your MFP.
  • Page 149 Administration Supported fonts(continued) PostScript 3 font names PCL 6 font names Courier-Oblique CourierPS Oblique Courier-Bold CourierPS Bold Courier-BoldOblique CourierPS Bold Oblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond-Antiqua Garamond Antiqua Garamond-Halbfett Garamond Halbfett Garamond-Kursiv Garamond Kursiv Garamond-KursivHalbfett Garamond Kursiv Halbfett...
  • Page 150 Administration Supported fonts(continued) PostScript 3 font names PCL 6 font names Intl-Univers-Medium Univers Medium Intl-Univers-MediumItalic Univers Medium Italic Intl-Univers-Bold Univers Bold Intl-Univers-BoldItalic Univers Bold Italic Intl-Courier Courier Intl-Courier-Oblique Courier Italic Intl-Courier-Bold Courier Bold Intl-Courier-BoldOblique Courier Bold Italic LetterGothic Letter Gothic LetterGothic-Slanted Letter Gothic Italic LetterGothic-Bold...
  • Page 151 Administration Supported fonts(continued) PostScript 3 font names PCL 6 font names Times-Bold Times Bold Times-BoldItalic Times Bold Italic TimesNewRomanPSMT Times New Roman TimesNewRomanPS-ItalicMT Times New Roman Italic TimesNewRomanPS-BoldMT Times New Roman Bold TimesNewRomanPS-BoldItalicMT Times New Roman Bold Italic Univers Univers-Oblique Univers-Bold Univers-BoldOblique Univers-Condensed...
  • Page 152 Administration Your MFP supports the following PCL 6 symbol sets: Supported symbol sets ABICOMP Brazil/Portugal Wingdings ISO 25: French ABICOMP International POSTNET Bar Code ISO 57: Chinese DeskTop ISO : German ISO 60: Norwegian version 1 Legal ISO : Spanish ISO 61: Norwegian version 2 MC Text ISO 2: IRV (Int'l Ref Version)
  • Page 153 Administration Supported symbol sets(continued) OCR-B 109Y Bar Code 9Y Bar Code 209Y Bar Code Your MFP supports the following resident PostScript 3 encodings: PostScript 3 Encodings /StandardEncoding /ISOLatin1Encoding /ISOLatin2Encoding /ISOLatin5Encoding /ISOLatin6Encoding /ISOLatinCyrillicEncoding /ISOLatinGreekEncoding /WindowsEncoding /StandardCyrillicEncoding /CEEncoding Understanding fonts...
  • Page 154: Chapter 8: Using The Mfp Control Panel And Menus

    Using the MFP control panel and menus Understanding the MFP control panel This chapter contains information about understanding the control panel, changing print settings, and understanding control panel menus. You can change most print settings from your application or print driver. Settings you change from the application or print driver apply only to the job you are preparing to send to the MFP.
  • Page 155: Home Screen

    Using the MFP control panel and menus Home screen Once the MFP is turned on, the LCD shows the following screen which is referred to as the Home screen: Press any button on the left to begin. Ready Date/Time The top two lines direct you to press any button to the left. The buttons to the left are the Administration button, which has a key icon on it, and the Copy, Fax, E-mail, and Print/Profiles buttons.
  • Page 156 Using the MFP control panel and menus Button Function Note: The following four buttons are collectively called the navigation arrow buttons. Left arrow Press to navigate through screens on the LCD. Pressing it causes you to go from one menu item to another or select a different setting for a menu item.
  • Page 157 Using the MFP control panel and menus Button Function Backspace Within the Copy menu accessed by pressing the Copy button, press this button to delete the right-most digit of the value in the Copy Note: A left arrow icon is molded into Count.
  • Page 158: Menus

    Using the MFP control panel and menus Menus Factory defaults are the function settings in effect the first time you turn your MFP on. These remain in effect until you change them. Factory defaults are restored if you select the Restore value for the Factory Defaults menu item.
  • Page 159 Using the MFP control panel and menus Display Language Press: Administration General Defaults Date Format Note: Go to the next page to see a Screen Timeout To access: continuation of the menu tree. Power Saver Paper Menu Alarm Control Paper Source Factory Defaults Paper Size Paper Type...
  • Page 160 Using the MFP control panel and menus Press: Administration Network/USB To access: TCP/IP Address Standard Network Netmask Standard USB Gateway NetWare Enable DHCP AppleTalk Enable RARP LexLink Enable BOOTP AutoIP PCL SmartSwitch Enable FTP/TFTP PS SmartSwitch HTTP Server Enabled NPA Mode HTTP Config Enabled PCL SmartSwitch Network Buffer...
  • Page 161 Using the MFP control panel and menus Press: Administration To access: Print Reports Menu Settings Page Network Setup Page Shortcut List E-mail Shortcuts List Fax Shortcuts List FTP Shortcuts List Profiles List Fax Receive Log Fax Send Log Fax Delayed/Pending Log NetWare Setup Page Print Fonts Print Directory...
  • Page 162 Using the MFP control panel and menus These menus are accessed by pressing Administration, and then à highlighting and selecting these Default Menus Print Settings. Quality Menu Finishing Menu Setup Menu PCL Emul Menu Print Resolution Blank Pages Alarm Control A4 Width Toner Darkness Auto Continue...
  • Page 163 Using the MFP control panel and menus To access: Press: Copies Copy Content Copy From Duplex Copy To Paper Saver Collate Margin Shift Scale Time Stamp Darkness Overlay Options To access: Press: Fax To Search Width Fax It Resolution Cancel Faxes Darkness Save Content...
  • Page 164: Administration

    Using the MFP control panel and menus Administration Use the Administration menu to set paper size, source, security functions, network setup, other settings involving print media, and to print reports. This menu contains additional levels of sub- menus, menu items, and values. To access the Administration menu, press the Administration button, which has a key icon on it.
  • Page 165 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Values and descriptions Paper Size To identify the default size for each print media source. 1 Select a print media 2 Select a value. source. (* Denotes country/region-specific factory default values) Tray <n>...
  • Page 166 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Values and descriptions Configure MP To determine when the MFP Cassette* MFP treats the multipurpose feeder like selects print media loaded in any other paper tray. If a print job requests the multipurpose feeder.
  • Page 167 Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Values and descriptions Paper Weight To identify the relative weight of the print media loaded in a specific source and ensure that the toner adheres properly to the printed page. Note: If a user-defined name is available, it is displayed instead of Custom <x>...
  • Page 168: Default Menus

    Using the MFP control panel and menus Paper Menu(continued) Menu item Purpose Values and descriptions Custom Types To specify the kind of print Values for Custom Type <x>, where <x> represents 1–6: media associated with each Paper* Note: If a user-defined name is available, it of the Custom Types is displayed instead of Custom Type <x>.
  • Page 169 Using the MFP control panel and menus General Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – General Settings Menu item Purpose Values and descriptions Display To determine the language of English* Language the text on the control panel Deutsch display.
  • Page 170 Using the MFP control panel and menus Defaults Menu – General Settings(continued) Menu item Purpose Values and descriptions Power Saver To specify the amount of time (in Disabled This value does not appear unless minutes) the MFP waits after a Energy Conserve is set to Off.
  • Page 171 Using the MFP control panel and menus Copy Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Copy Settings Menu item Purpose Values and descriptions Content Specifies the type of Text The copy job contains text only. content contained in the Text/ The copy job contains a mixture of text...
  • Page 172 Using the MFP control panel and menus Defaults Menu – Copy Settings(continued) Menu item Purpose Values and descriptions Collate To keep the pages of a print Copies the entire job the number of times job stacked in sequence specified. For example, if you set Copies when making multiple to 2 and have three pages to copy, the copies of the job.
  • Page 173 Using the MFP control panel and menus Fax Settings Note: Values marked by an asterisk (*) are the factory default settings. Station Name Enter your name or company name by using the alphanumeric keyboard screen. Use the navigation arrow buttons and the button to enter the name in the entry field provided.
  • Page 174 Using the MFP control panel and menus Fax Send Settings Defaults Menu – Fax Settings – Fax Send Settings Menu item Purpose Values and descriptions Resolution To define quality in dots per inch • Standard* (dpi). A higher resolution gives •...
  • Page 175 Using the MFP control panel and menus Fax Receive Settings Defaults Menu – Fax Settings – Fax Receive Settings Menu item Purpose Values and descriptions Enable Fax Allows fax jobs to be received by Fax jobs can be received. Receive the MFP.
  • Page 176 Using the MFP control panel and menus Fax Log Settings Defaults Menu – Fax Settings – Fax Log Settings Menu item Purpose Values and descriptions Transmission Selects whether the MFP prints a Print Always* The MFP prints a page indicating log with details about the fax job information about the fax job sent sent.
  • Page 177 Using the MFP control panel and menus Speaker Settings Defaults Menu – Fax Settings – Speaker Settings Menu item Purpose Values and descriptions Speaker Mode Specifies how long the Always Off The speaker is set off. speaker remains on. On until Connected* The speaker is on and issues the noise until the fax connection is made.
  • Page 178 Using the MFP control panel and menus Defaults Menu – Fax Settings – Fax Modes(continued) Menu item Purpose Values and descriptions Memory Use Defines the amount of All receive All the memory is set to receive fax non-volatile memory used jobs.
  • Page 179 Using the MFP control panel and menus E-mail/FTP Settings Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – E-mail/FTP Settings Menu item Purpose Values and descriptions Format Specifies the format of the file you PDF* Portable Document Format plan to scan.
  • Page 180 Using the MFP control panel and menus Defaults Menu – E-mail/FTP Settings(continued) Menu item Purpose Values and descriptions Orientation To specify the default orientation of Portrait* Sends the original the document to be sent in the document as portrait for the scan job.
  • Page 181 Using the MFP control panel and menus Defaults Menu – E-mail/FTP Settings(continued) Menu item Purpose Values and descriptions Enable scan-to- Sets the MFP to be able to scan a Enables the MFP for this document for file transfer. function. Disables the MFP for this function.
  • Page 182 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Values and descriptions Collation To keep the pages of a print job Off* Prints each page of a job the stacked in sequence when printing number of times specified by the multiple copies of the job.
  • Page 183 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Values and descriptions Multipage To determine the positioning of Horizontal* Order multiple page images when using Vertical Multipage Print. The positioning depends on the number of images Rev Horizontal and whether the images are Rev Vertical...
  • Page 184 Using the MFP control panel and menus Defaults Menu – Print Settings – Finishing Menu(continued) Menu item Purpose Values and descriptions Separator To insert blank separator sheets None* Does not insert separator sheets. Sheets between jobs, between multiple Between Inserts a blank sheet between copies of a job, or between each Copies each copy of a job.
  • Page 185 Using the MFP control panel and menus Defaults Menu – Print Settings – Quality Menu(continued) Menu item Purpose Values and descriptions Toner Darkness To lighten or darken text images, or 1–10 (8*) conserve toner. Select a lower value for finer line width, higher definition in graphics, and lighter grayscale images.
  • Page 186 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Values and descriptions Auto Continue To define the amount of time (in Disabled* MFP does not resume seconds) the MFP waits after printing until someone displaying an operator intervention clears the error...
  • Page 187 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Values and descriptions Print Area To modify the logical and physical Normal* Note: The Whole Page printable area. setting only affects Whole Page pages printed using PCL 6.
  • Page 188 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Values and descriptions Power Saver To specify the amount of time (in Disabled This value does not minutes) the MFP waits after a job appear unless Energy is completed before it goes into a Conserve is set to Off.
  • Page 189 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Values and descriptions Print Timeout To specify the amount of time (in Disabled The MFP does not print seconds) the MFP waits before the last page of a print printing the last page of a print job job until one of the...
  • Page 190 Using the MFP control panel and menus Defaults Menu – Print Settings – Setup Menu(continued) Menu item Purpose Values and descriptions Toner Alarm To specify how the MFP responds Off* A warning message is when it is low on toner. displayed about replacing the print cartridge.
  • Page 191 Using the MFP control panel and menus Defaults Menu – Print Settings – Utilities Menu(continued) Menu item Purpose Values and descriptions Factory Defaults To return your MFP settings to the Restore Now • All menu items are factory default values. returned to the factory default values except: This menu item is also available in...
  • Page 192 Using the MFP control panel and menus Defaults Menu – Print Settings – Utilities Menu(continued) Menu item Purpose Values and descriptions Print Menu To print a listing of the current user default values, the installed options, the amount of Settings Page installed MFP memory, the status of MFP supplies, and key statistics about MFP usage.
  • Page 193 Using the MFP control panel and menus Defaults Menu – Print Settings – PCL Emul Menu(continued) Menu item Purpose Values and descriptions Tray Note: To configure your MFP to work with print drivers or applications that use different Renumber source assignments for the paper trays. 1 Select a print media source.
  • Page 194 Using the MFP control panel and menus Defaults Menu – Print Settings – PCL Emul Menu – PCL Emul Settings(continued) Menu item Purpose Values and descriptions Pitch To specify the font pitch for 0.08...100 Pitch refers to the number of scalable monospaced fonts.
  • Page 195 Using the MFP control panel and menus PostScript Menu Use the PostScript Menu to change print settings that only affect jobs using the PostScript emulation. Note: Values marked by an asterisk (*) are the factory default setting. Defaults Menu – Print Settings – PostScript Menu Menu item Purpose Values and descriptions...
  • Page 196 Using the MFP control panel and menus Defaults Menu – Print Settings – PDF Menu(continued) Menu item Purpose Values and descriptions Annotations To specify whether to print the Do Not Print* Do not print the annotations within the PDF file. annotations in the PDF file.
  • Page 197 Using the MFP control panel and menus Password Protect Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Security – Password Protect Menu item Purpose Values and descriptions Protect To block access to the Paper Yes* A password is required to access the...
  • Page 198 Using the MFP control panel and menus Select Create Password. If a password has not been defined previously, then these instructions lead you to a screen that lets you create a password. If a password exists, then the screen lets you change the password.
  • Page 199 Using the MFP control panel and menus Highlight Done and press Note: Done leads to the Reenter Password screen, and Cancel returns to the Configuration Security screen. For the Reenter Password screen, use the alphanumeric keyboard screen to reenter your password: Reenter Password...
  • Page 200 Using the MFP control panel and menus Set Date and Time Note: Values marked by an asterisk (*) are the factory default settings. Defaults Menu – Set Date and Time Menu item Purpose Values and descriptions Year Specifies the 2003–2028 Setting the year sets the Time Server year.
  • Page 201: Print Reports

    Using the MFP control panel and menus Delete Shortcuts Press the Administration (key) button. Press the down arrow button until you highlight Default Menus and press Press the down arrow button until you highlight Delete Shortcuts and press Note: Delete Shortcuts appears in the list of menu items only if a shortcut exists. Select either E-mail, Fax, FTP, or Profiles, and press Use the down arrow button to highlight the shortcut you want to delete and press Note: You may select more than one shortcut.
  • Page 202: Network/Usb

    Using the MFP control panel and menus Print Reports(continued) Menu item Purpose Values and descriptions Fax Delayed/Pending Prints a log of the faxes in the send queue and faxes received but not printed. Once a fax prints, it appears in the Fax Receive Log.
  • Page 203 Using the MFP control panel and menus Network/USB – TCP/IP(continued) Menu item Purpose Values and descriptions Enable DHCP DHCP is Dynamic Host Configuration The function is enabled. Protocol. The network automatically The function is disabled. assigns a number for the network information.
  • Page 204 Using the MFP control panel and menus Network/USB – TCP/IP(continued) Menu item Purpose Values and descriptions WINS Server A server handles host names by 4 field IP Address assigning host names to IP addresses. address Devices have a host name registered with the WINS server.
  • Page 205 Using the MFP control panel and menus Standard Network Network/USB – Standard Network Menu item Purpose Values and descriptions PCL SmartSwitch To configure the MFP so it MFP examines data on the automatically switches to network interface and selects PCL emulation when a print PCL emulation if the data job received through the indicates that is the required...
  • Page 206 Using the MFP control panel and menus Network/USB – Standard Network(continued) Menu item Purpose Values and descriptions MAC Binary PS To configure the MFP to MFP processes raw binary process Macintosh binary PostScript print jobs from PostScript print jobs. computers using the Macintosh operating system.
  • Page 207 Using the MFP control panel and menus Standard USB Network/USB – Standard USB Menu item Purpose Values and descriptions PCL SmartSwitch To configure the MFP so it MFP examines the data on the automatically switches to USB interface and selects PCL emulation when a print PCL emulation if the data job received through the USB...
  • Page 208 Using the MFP control panel and menus Network/USB – Standard USB(continued) Menu item Purpose Values and descriptions USB Buffer To configure the size of the Disabled Job buffering is disabled. USB input buffer. Auto* MFP automatically calculates the USB Buffer size (recommended setting).
  • Page 209 Using the MFP control panel and menus NetWare Network/USB – NetWare Menu item Purpose Values and descriptions View Login Name Specifies the login name for View only. Set this from the Web page. NetWare which is the same as the adapter name. View Print Mode Specifies the print server for View only.
  • Page 210 Using the MFP control panel and menus AppleTalk Network/USB – AppleTalk Menu item Purpose Values and descriptions View Name Names the devices. View only. Set this from the Web page. The setting is used to advertise the print services. Macintosh uses names instead of a string of numbers.
  • Page 211: Copy

    Using the MFP control panel and menus Copy Use the Copy menu to specify settings to make copies from an original document. Note: Values marked by an asterisk (*) are the factory default settings. Copy Menu item Purpose Values and descriptions Copies Sets the number of copies to make 1 ...
  • Page 212 Using the MFP control panel and menus Copy(continued) Menu item Purpose Values and descriptions Copy To Sets the size and type of print media for the printing of copies. 1 Select one of the following: 2 For the MP (* Denotes country/region- Feeder only: specific factory default values) •...
  • Page 213 Using the MFP control panel and menus Copy(continued) Menu item Purpose Values and descriptions Scale Creates an image of your scanned Auto* Use the left and right arrow copy that is scaled to any size buttons to make a selection. 25–400% from 25% to 400% of the original copy.
  • Page 214 Using the MFP control panel and menus Copy(continued) Menu item Purpose Values and descriptions Paper Saver Allows the images of multiple One page image is printed on pages to be printed on a single one side of a sheet. side (or page) of a sheet of print 2 on 1 port.
  • Page 215: Fax

    Using the MFP control panel and menus Copy(continued) Menu item Purpose Values and descriptions Overlay Creates a watermark or message Off* Custom is displayed only if a Urgent that prints over the copy content special word is defined by a Confidential on each page of the job.
  • Page 216 Using the MFP control panel and menus Item Purpose Values and descriptions Fax To To let you enter fax numbers The cursor starts on the left and moves over using the numeric keypad. one space to the right for each number Separate fields appear on the entered using the numeric pad.
  • Page 217 Using the MFP control panel and menus Fax(continued) Item Purpose Values and descriptions Search Lets you look for a previously Highlight Search and press . An set fax number. alphanumeric keyboard screen appears. Use the navigation arrow buttons and button to Selecting Search opens a enter characters into the Look for: field.
  • Page 218 Using the MFP control panel and menus Fax(continued) Item Purpose Values and descriptions Save To save the current Fax To list Use the navigation arrow buttons to scroll to as a shortcut. The shortcut Save and press . This opens a screen number and name are showing the assigned shortcut number and assigned automatically...
  • Page 219: E-Mail

    Using the MFP control panel and menus E-mail Use the E-mail menu, called the E-mail Destination screen, to scan documents and e-mail them to one or more people directly from the MFP. Note: Values marked by an asterisk (*) are the factory default settings. E-mail Item Purpose...
  • Page 220 Using the MFP control panel and menus E-mail(continued) Item Purpose Values and descriptions Manual FTP Lets you enter an FTP Highlight Manual FTP address and press address address using an . An alphanumeric keyboard screen alphanumeric keyboard appears. Use the navigation arrow buttons screen.
  • Page 221 Using the MFP control panel and menus E-mail(continued) Item Purpose Values and descriptions Options Highlight Options, and then press to move to the next screen showing the next set of menu items for the E-mail menu. These are listed as follows. What will be Specifies information in the Size...
  • Page 222 Using the MFP control panel and menus E-mail(continued) Item Purpose Values and descriptions What will be Specifies some general Color Select one of these values: sent information about the e-mail • Gray* to be sent. • Color Use the left and right arrow buttons to make a selection.
  • Page 223: Print/Profiles

    Using the MFP control panel and menus Print/Profiles Use the Print/Profiles menu to access any profiles sent to the MFP and print functions, such as Print and Hold features and Cancel Print Jobs. Note: Values marked by an asterisk (*) are the factory default settings. Print/Profiles Item Purpose...
  • Page 224: Managing Shortcuts - Creating, Entering, Deleting

    Using the MFP control panel and menus Managing shortcuts - creating, entering, deleting Shortcuts let you send documents more easily to routine recipients. You can create or delete shortcuts either from the MFP or through the MFP Web pages. This section describes how you create, enter, and delete shortcuts.
  • Page 225: Chapter 9: Understanding The Mfp Control Panel Messages

    Understanding the MFP control panel messages The control panel displays messages describing the current state of the MFP and indicates possible problems you must resolve. This topic provides a list of all messages, explains what they mean, and tells you how to clear the messages. Clear All Administration Stop...
  • Page 226 Understanding the MFP control panel messages Message What this message means What you can do The scanner detects a jam. Clear the scanner path and replace 290 Scanner jam, original documents in the ADF. remove all originals from the scanner For more information, see Clearing jams.
  • Page 227 Understanding the MFP control panel messages Message What this message means What you can do The MFP cannot defragment flash Install additional memory. 37 Insufficient memory because the memory memory for Flash Turn the MFP off, wait 15 seconds, and used to store undeleted flash Memory Defragment then turn it on.
  • Page 228 Understanding the MFP control panel messages Message What this message means What you can do The MFP detects unformatted Highlight Continue and press to clear 53 Unformatted flash flash memory. the message and continue printing. You detected must format the flash memory before you can store any resources on it.
  • Page 229 Understanding the MFP control panel messages Message What this message means What you can do The MFP is busy receiving, Wait for the message to clear. Busy processing, or printing data. From the Home screen, press Stop to access the job queue. Functions in the Profiles menu are available when the MFP is busy.
  • Page 230 Understanding the MFP control panel messages Message What this message means What you can do The MFP is defragmenting the Wait for the message to clear. No button Defragmenting Flash flash memory to reclaim storage actions are possible while this message is DO NOT POWER OFF space occupied by deleted displayed.
  • Page 231 Understanding the MFP control panel messages Message What this message means What you can do System resources are dedicated to Wait for all jobs to finish processing. Insufficient finishing other jobs, so no new jobs resources. Try again Delete print and hold jobs. can be set up.
  • Page 232 Understanding the MFP control panel messages Message What this message means What you can do The system did not find any Highlight Continue and press to return No results for <x> shortcuts matching your entry. to the screen before the search screen. Continue No stored fax numbers.
  • Page 233 Understanding the MFP control panel messages Message What this message means What you can do The MFP is resetting to the current Wait for the message to clear. Resetting the default settings. Any active print Printer jobs are canceled. The last page submitted has been Place your next original on the scanner Scan next page scanned.
  • Page 234 Understanding the MFP control panel messages Message What this message means What you can do The internal clock time is invalid. It Press Administration to access the Set Clock must be reset before fax administration menu and set the clock. operations are available.
  • Page 235 Understanding the MFP control panel messages Message What this message means What you can do The system is preparing the Wait for message to clear and the job to System busy, necessary memory and begin. preparing resources connections to begin the requested for job.
  • Page 236: Index

    Index characteristics, media (continued) labels 55 A4 Width 191 letterhead 53 paper 52 cleaning cork-like part 114 transparencies 53 window, cleaning 115 characters jagged 126 Administration menus, See menus 161 cleaning alarms error messages 183 cork-like part 114 setting 182 window 115 toner 187 printhead lens 108...
  • Page 237 Index envelope sizes 10 (Com-10) 51 dark print 126 7 3/4 (Monarch) 51 Darkness 9 51 Copy 210 B5 51 Default Menus, Copy Settings 169 C5 51 Defaults Menu, E-mail/FTP Settings 176 DL 51 Defaults Menu, Fax Send Settings 171 envelopes E-mail, What will be sent 219 guidelines 54...
  • Page 238 Index loading media multipurpose feeder 72 held jobs optional 250-sheet tray 59 entering user name 37 optional 500-sheet tray 64 standard tray 59 logo 75 Intellifont fonts 144 maintaining the MFP 101 jagged characters 126 cleaning the MFP 104 jams cleaning the printhead lens 108 avoiding 34 ordering a print cartridge 102...
  • Page 239 Index media (continued) menus paper (continued) Administration 161 loading optional 500-sheet tray 64 Default Menus 165 loading standard tray 59 Copy Settings sizes supported Allow priority copies 169 10 (Com-10) 51 Collate 169 7 3/4 (Monarch) 51 Content 168 9 envelope 51 Copy To Source 169 A4 50 Darkness 169...
  • Page 240 Index menus menus (continued) Administration (continued) Administration (continued) Default Menus (continued) Default Menus (continued) Fax Settings (continued) Print Settings (continued) Fax Receive Settings (continued) PCL Emul Menu Enable Fax Receive 172 Font Name 189 Fax Paper Source 172 Font Source 189 Rings to Answer 172 PCL Emul Settings Fax Send Settings 171, 174...
  • Page 241 Index menus (continued) menus (continued) Administration (continued) Administration (continued) Default Menus (continued) Network/USB (continued) Print Settings (continued) NetWare (continued) Utilities Menu (continued) Ethernet 802.2 206 Print Network Setup Page 189 Ethernet 802.3 206 Security Ethernet SNAP 206 Create Password 194 Ethernet Type II 206 Functions On/Off NSQ/GSQ Mode 206...
  • Page 242 Index menus (continued) menus (continued) Administration (continued) Print/Profiles (continued) Print Reports (continued) Print Held Jobs 220 Print Directory 199 Profiles 220 Print Fonts 199 selecting Profiles List 198 numerical values 153 Shortcut List 198 messages Copy 208 <std bin name> Full 231 Back 212 200 Paper jam, remove Print Cartridge to Collate 209...
  • Page 243 Index messages (continued) messages (continued) 55 Unsupported Flash in slot <X> 225 Load <source> with <new media> 228 55 Unsupported Memory in slot <X> 225 Load Manual Feeder with <new media> 228 56 Standard USB Port Disabled 225 Manual fax turned off by administrator. 228 88 Toner is low 225 No Answer 228 900–999 Service <message>...
  • Page 244 Index messages (continued) multipurpose feeder (continued) Shortcut is for an e-mail. E-mail not available loading 72 in Profiles function. 231 paper 74 Std Bin Full 231 transparencies 75 Stopping... 231 location 69 System busy, preparing resources for maximum stack height 74 job.
  • Page 245 Index paper (continued) paper, specifying (continued) loading (continued) type 162 optional 500-sheet tray 64 weight 164 standard tray 59 partial page, black 127 paper exits 77 PCL 6 fonts 145 rear output bin 78 PCL Emul Menu 189 standard output bin 77 PCL emulation paper jams A4 width 191...
  • Page 246 Index print job, canceling printing (continued) from MFP control panel 36 duplex from your computer 36 from multipurpose feeder 57 print job, sending 34 from trays 57 from Macintosh 35 font sample list 36 from Windows 34 font samples 36 print media on two sides storing 52...
  • Page 247 Index problem solving (continued) problem solving (continued) option problems (continued) printing problems (continued) quits working 130 multiple feeds 120 other problems multiple sheets feed 121 MFP escape codes 132 optional 250-sheet tray, paper feed obtaining updated drivers and utilities 132 failure 121 print quality problems optional 500-sheet tray, paper feed...
  • Page 248 Index storing media 52 safety information 12 print cartridge 102 scalable fonts, definition 144 print media 52 scalable fonts, resident 145 supplies scan media conserving 101 sources 41 ordering 101 scan media, specifications print cartridge 102 sources 41 system board scan to fax 212 accessing 136 Scan to PC...
  • Page 249 Index troubleshooting (continued) typeface, description 142 print quality problems, solving (continued) poor image quality 126 print too dark 126 uneven edges 126 repetitive spots 126 Utilities Menu 187 solid black on transparencies 125 Print Net Setup 189 toner fog 127 Toner Low appears 125 toner rubs off page 124 verify print 39...
  • Page 251 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 252 BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004N PO Box 1900 Boulder, CO 80301-9817 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 254 Part Number: 75P5690 Printed in USA S510-2803-00...

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