Aficio C6055 Operating Instructions Manual page 269

Condition
Cannot authenticate using the
TWAIN driver.
After starting "User Management
Tool" or "Address Management
Tool" in SmartDeviceMonitor for
Admin and entering the correct
login user name and password,
a message that an incorrect
password has been entered
appears.
Cannot log on to the machine
using [Document Server:
Authentication/Encryption] in
DeskTopBinder.
Cannot access the machine using
ScanRouter EX Professional V3 /
ScanRouter EX Enterprise V2.
Cannot connect to the
ScanRouter delivery software.
Cannot access the machine using
ScanRouter EX Professional V2.
Cannot log off when using the
copying or scanner functions.
Cause
Authentication is not possible
while the machine is editing the
Address Book data.
"Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer.
"Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer.
"Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer.
The ScanRouter delivery
software may not be supported
by the machine.
ScanRouter EX Professional V2
does not support user
authentication.
The original has not been
scanned completely.
Authentication Does Not Work Properly
Solution
Wait until editing of the Address
Book data is complete.
Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Update to the latest version of the
ScanRouter delivery software.
ScanRouter EX Professional V2
does not support user
authentication.
When the original has been
scanned completely, press [ ],
7
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