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Messages
"The selected file(s) contained file
(s) without access privileges.
Only file(s) with access privileges
will be deleted."
An Error Code Appears
When authentication fails, the message "Authentication has failed." appears with an error code. The
following tables list the error codes, likely causes of the problems they indicate, and what you can do to
resolve those problems. If the error code that appears is not on this table, take a note and contact your
service representative.
Error Code Display Position
1. error code
An error code appears.
Basic Authentication
Error Code
B0103-000
B0104-000
Cause
You have tried to delete files
without the authority to do so.
BBD007S
Cause
A TWAIN operation occurred
during authentication.
Failed to decrypt password.
Authentication Does Not Work Properly
Solutions
Files can be deleted by the file
creator (owner) or file
administrator. To delete a file
which you are not authorized to
delete, contact the file creator
(owner).
Solution
Make sure no other user is
logged on to the machine, and
then try again.
1. A password error occurred.
Make sure the password is
entered correctly.
2. "Restrict Use of Simple
Encryption" is enabled.
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