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CÓPIA NÃO CONTROLADA
Model K-C3.1
Machine Code: D096
Field Service Manual
29 January, 2010
CÓPIA NÃO CONTROLADA

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Summary of Contents for Aficio MP1900

  • Page 1 CÓPIA NÃO CONTROLADA Model K-C3.1 Machine Code: D096 Field Service Manual 29 January, 2010 CÓPIA NÃO CONTROLADA...
  • Page 2 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 3: Safety Notices

    CÓPIA NÃO CONTROLADA Safety Notices Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3.
  • Page 4: Handling Toner

    CÓPIA NÃO CONTROLADA Handling Toner • Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands. • If toner is inhaled, immediately gargle with large amounts of cold water and move to a well ventilated location.
  • Page 5 CÓPIA NÃO CONTROLADA WARNING: Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser beams can seriously damage your eyes. CAUTION MARKING: CÓPIA NÃO CONTROLADA...
  • Page 6: Symbols And Abbreviations

    CÓPIA NÃO CONTROLADA Symbols and Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp Short Edge Feed Long Edge Feed CÓPIA NÃO CONTROLADA...
  • Page 7: Table Of Contents

    CÓPIA NÃO CONTROLADA TABLE OF CONTENTS Safety Notices..............................1 Important Safety Notices..........................1 Laser Safety..............................2 Symbols and Abbreviations..........................4 1. Product Information Specifications..............................11 Machine Configuration............................12 Guidance for Those Who are Familiar with Predecessor Products..............13 Overview................................14 Component Layout............................14 Paper Path..............................15 Drive Layout..............................16 2. Installation Installation Requirements..........................17 Environment..............................17 Machine Level..............................18...
  • Page 8 CÓPIA NÃO CONTROLADA 3. Preventive Maintenance PM Tables.................................35 How to Reset the PM Counter.........................36 4. Replacement and Adjustment General Cautions.............................39 PCU (Photoconductor Unit).........................39 Transfer Roller..............................39 Scanner Unit..............................39 Laser Unit..............................40 Fusing Unit..............................40 Paper Feed..............................40 Special Tools and Lubricants...........................41 Exterior Covers & Operation Panel........................42 Rear Cover..............................42 Copy Tray..............................42 Upper Covers...............................43...
  • Page 9 CÓPIA NÃO CONTROLADA Laser Unit..............................58 LD Unit................................59 Polygonal Mirror Motor..........................60 Laser Unit Alignment Adjustment........................60 PCU Section..............................63 PCU................................63 Toner Supply Motor.............................64 Pick-off Pawls and Toner Density Sensor....................64 OPC Drum..............................66 Charge Roller and Cleaning Brush......................67 Cleaning Blade............................67 Developer..............................68 After Replacement or Adjustment.......................69 Paper Feed Section............................71 Paper Feed Roller ............................71 Friction Pad..............................72...
  • Page 10 CÓPIA NÃO CONTROLADA Hot Roller..............................84 Thermostat..............................85 Pressure Roller and Bushings........................85 NIP Band Width Adjustment........................86 Cleaning Roller............................87 Other Replacements............................88 Quenching Lamp............................88 High-Voltage Power Supply Board......................88 BICU (Base-Engine Image Control Unit)....................89 Main Motor..............................90 Left Exhaust Fan............................90 PSU (Power Supply Unit)..........................91 Gearbox...............................92 Copy Adjustments Printing/Scanning......................95 Printing................................95 Scanning...............................97 ADF Image Adjustment..........................99...
  • Page 11 CÓPIA NÃO CONTROLADA Original Jam History Display (SP 7508)....................119 Jam History Codes.............................119 ADF APS Sensor Output Display (SP 6901)...................119 6. Troubleshooting Service Call Conditions..........................121 Electrical Component Defects........................122 Sensors...............................122 Switches..............................123 Blown Fuse Conditions..........................124 LED Display..............................125 BICU................................125 7. Energy Saving Energy Save..............................127 Energy Saver Modes..........................127 Energy Save Effectiveness........................128 CÓPIA NÃO CONTROLADA...
  • Page 12 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 13: Product Information

    CÓPIA NÃO CONTROLADA 1. Product Information Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Size • Optional Equipment CÓPIA NÃO CONTROLADA...
  • Page 14: Machine Configuration

    CÓPIA NÃO CONTROLADA 1. Product Information Machine Configuration Unit/Component Machine Code Diagram Copier (1-tray non-duplex model) D096 Platen cover (optional) B406 Copier ADF (optional) B813 Accessibility Handle Type A (optional) B272 CÓPIA NÃO CONTROLADA...
  • Page 15: Guidance For Those Who Are Familiar With Predecessor Products

    CÓPIA NÃO CONTROLADA Guidance for Those Who are Familiar with Predecessor Products Guidance for Those Who are Familiar with Predecessor Products The D096 model is successor models to the B245 model. If you have experience with the predecessor products, the following information will be of help when you read this manual. Different Points from Predecessor Products D096 B245...
  • Page 16: Overview

    CÓPIA NÃO CONTROLADA 1. Product Information Overview Component Layout CÓPIA NÃO CONTROLADA...
  • Page 17: Paper Path

    CÓPIA NÃO CONTROLADA Overview 15. By-pass Tray 1. 2nd Mirror 16. By-pass Feed Roller 2. Exposure Lamp 17. Friction Pad 3. 1st Mirror 18. Paper Feed Roller 4. Exposure Glass 19. Paper End Sensor 5. Lens Block 20. Bottom Plate 6.
  • Page 18: Drive Layout

    CÓPIA NÃO CONTROLADA 1. Product Information 1. Original Feed from ADF 2. Paper Feed from Tray 1 3. Paper Feed from By-pass Tray Drive Layout 1. Scanner Motor 5. Development Roller 2. Main Motor 6. By-pass Feed Clutch 3. Hot Roller 7.
  • Page 19: Installation

    CÓPIA NÃO CONTROLADA 2. Installation Installation Requirements • Before installing options, please do the following: • If there is a printer option in the machine, print out all data in the printer buffer. • Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. Environment –Temperature and Humidity Chart–...
  • Page 20: Machine Level

    CÓPIA NÃO CONTROLADA 2. Installation • Avoid areas exposed to sudden temperature changes: 1) Areas directly exposed to cool air from an air conditioner. 2) Areas directly exposed to heat from a heater. • Do not place the machine in areas where it can get exposed to corrosive gases. •...
  • Page 21: Power Requirements

    CÓPIA NÃO CONTROLADA Installation Requirements The recommended 750 mm front space is sufficient to allow the paper tray to be pulled out. Additional front space is required to allow operators to stand at the front of the machine. Power Requirements •...
  • Page 22: Copier Installation

    CÓPIA NÃO CONTROLADA 2. Installation Copier Installation Power Sockets for Peripherals • Make sure to plug the cables into the correct sockets. [A]: Socket for ADF (Rated voltage output max. DC24 V) [B]: Socket for paper tray unit (Rated voltage output max. DC24 V) Accessory Check Check that you have the accessories in this list.
  • Page 23: Installation Procedure

    CÓPIA NÃO CONTROLADA Copier Installation Installation Procedure • Unplug the machine power cord before starting the following procedure. 1. Remove filament tape and other padding. 2. Open the front door and remove the toner bottle holder [A] CÓPIA NÃO CONTROLADA...
  • Page 24 CÓPIA NÃO CONTROLADA 2. Installation 3. Open the right door [B], and remove the PCU (photoconductor unit) [C]. 4. Separate the PCU into the upper part and the lower part ( x 5). 5. Put a sheet of paper on a level surface and place the upper part on it. •...
  • Page 25 CÓPIA NÃO CONTROLADA Copier Installation 6. Distribute a pack of developer [D] to all openings equally. • Do not spill the developer on the gears [E]. If you have spilled it, remove the developer by using a magnet or magnetized screwdriver. •...
  • Page 26 CÓPIA NÃO CONTROLADA 2. Installation 11. Pull out the paper tray [I] and turn the paper size dial to the appropriate size. Adjust the positions of the end and side guides. • To move the side guides, release the green lock on the rear side guide. 12.
  • Page 27: Platen Cover Installation

    CÓPIA NÃO CONTROLADA Platen Cover Installation Platen Cover Installation Accessory Check Check that you have the accessories indicated below. Description Q’ty Stepped Screw Installation Procedure • Unplug the machine power cord before starting the following procedure. Install the platen cover ( x 2). CÓPIA NÃO CONTROLADA...
  • Page 28: Adf Installation

    CÓPIA NÃO CONTROLADA 2. Installation ADF Installation Accessory Check Check the quantity and condition of the accessories against the following list. Description Q'ty Scale Guide DF Exposure Glass Stud Screw Fixing Screw Original Size Decal Screwdriver Tool Attention Decal - Top Cover Stamp Cartridge Installation Procedure CÓPIA NÃO CONTROLADA...
  • Page 29: Installation Procedure

    CÓPIA NÃO CONTROLADA ADF Installation Installation Procedure • Unplug the machine power cord before starting the following procedure. 1. Remove the strips of tape. 2. Remove the left scale [A] ( x 2). 3. Place the DF exposure glass [B] on the glass holder. Make sure that the white mark [C] is on the bottom at the front end.
  • Page 30 CÓPIA NÃO CONTROLADA 2. Installation 7. Secure the ADF unit with the fixing screws [G]. 8. Connect the cable [H] to the copier. 9. Attach the appropriate scale decal [I] as shown. CÓPIA NÃO CONTROLADA...
  • Page 31 CÓPIA NÃO CONTROLADA ADF Installation 10. Attach an attention decal to the top cover. • The attention decals in the package are written in different languages. 11. Open the ADF [J]. 12. Turn the main power switch on. Then check if the document feeder works properly. 13.
  • Page 32: Anti-Condensation Heater Installation

    CÓPIA NÃO CONTROLADA 2. Installation Anti-condensation Heater Installation • Unplug the machine power cord before starting the following procedure. 1. Remove the exposure glass. 2. Remove the left cover. 3. Pass the connector [A] through the opening [B]. 4. Install the anti-condensation heater [C], as shown. 5.
  • Page 33: Tray Heater

    CÓPIA NÃO CONTROLADA Tray Heater Tray Heater • Unplug the machine power cord before starting the following procedure. Tray Heater 1. Remove the 1st tray cassette [A]. 2. Remove the rear cover. CÓPIA NÃO CONTROLADA...
  • Page 34 CÓPIA NÃO CONTROLADA 2. Installation 3. Pass the connector [B] through the opening [C] and install the tray heater [D] ( x 1). 4. Install the relay harness [E]. 5. Fix the harness with the clamp [F]. 6. Reinstall the 1st tray cassette and the rear cover. CÓPIA NÃO CONTROLADA...
  • Page 35: Accessibility Handle Installation

    CÓPIA NÃO CONTROLADA Accessibility Handle Installation Accessibility Handle Installation The following procedure is for the paper tray for the main copier only. 1. Remove the paper tray [A] from the main copier. 2. Turn the paper tray over to the opposite side. 3.
  • Page 36 CÓPIA NÃO CONTROLADA 2. Installation 4. Attach the grip handle to the paper tray ( x 2) as shown above. 5. Put the paper tray back into the machine. CÓPIA NÃO CONTROLADA...
  • Page 37: Preventive Maintenance

    CÓPIA NÃO CONTROLADA 3. Preventive Maintenance PM Tables See "Appendices" for the "PM Tables". CÓPIA NÃO CONTROLADA...
  • Page 38: How To Reset The Pm Counter

    CÓPIA NÃO CONTROLADA 3. Preventive Maintenance How to Reset the PM Counter After preventive maintenance work, reset the PM counter (SP 7804 1) as follows. 1. Activate the SP mode. 2. Select SP 7804 1 (Reset–PM Counter). 3. Press the OK key [A]. The message "Execute" shows. CÓPIA NÃO CONTROLADA...
  • Page 39 CÓPIA NÃO CONTROLADA How to Reset the PM Counter 4. Press the button [B] below the message "Execute." 5. The messages "Execute?" followed by "Cancel" and "Execute" show. 6. To reset the PM counter, press the button [C] below the message "Execute." CÓPIA NÃO CONTROLADA...
  • Page 40 CÓPIA NÃO CONTROLADA 3. Preventive Maintenance 7. Wait until the message "Completed" shows. 8. Quit the SP mode. CÓPIA NÃO CONTROLADA...
  • Page 41: Replacement And Adjustment

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment General Cautions Do not turn off the main switch while any of the electrical components are active. Doing so may result in damage to units (such as the PCU) as they are pulled out or replaced. PCU (Photoconductor Unit) The PCU consists of the OPC drum, charge roller, development unit, and cleaning components.
  • Page 42: Laser Unit

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Laser Unit 1. Do not loosen or adjust the screws securing the LD drive board on the LD unit. This will put the LD unit out of adjustment. 2. Do not adjust the variable resistors on the LD unit. These are adjusted at the factory. 3.
  • Page 43: Special Tools And Lubricants

    CÓPIA NÃO CONTROLADA Special Tools and Lubricants Special Tools and Lubricants Part Number Description Q’ty A0069104 Scanner Positioning Pins (4 pins/set) 1 set A2929500 Test Chart S5S (10 pcs/set) 1 set VSSM9000 FLUKE 87 Digital Multimeter N8036701 4MB Flash Memory Card A2579300 Grease Barrierta S552R 52039502...
  • Page 44: Exterior Covers & Operation Panel

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Exterior Covers & Operation Panel Rear Cover 1. Unplug the DF cable [A] (if installed). 2. Rear cover [B] ( x 6) Copy Tray CÓPIA NÃO CONTROLADA...
  • Page 45: Upper Covers

    CÓPIA NÃO CONTROLADA Exterior Covers & Operation Panel 1. Copy tray [A] ( x 2) Upper Covers 1. Platen Cover or ADF (if installed) 2. Rear cover 3. Left upper cover [A] ( x 2) 4. Front upper left cover [B] ( x 3) 5.
  • Page 46: Left Cover

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Left Cover 1. Left cover [A] ( x 3) Front Cover 1. Pull out the (top) paper tray. 2. Open the front door [A]. 3. Front cover [B] ( x 4) CÓPIA NÃO CONTROLADA...
  • Page 47: Front Right Cover

    CÓPIA NÃO CONTROLADA Exterior Covers & Operation Panel Front Right Cover 1. Open the front door [A]. 2. Front right cover [B] ( x 1) Right Rear Cover 1. Right upper cover ( p.43 "Upper Covers") 2. Open the right door. 3.
  • Page 48: Right Door

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Right Door 1. Right rear cover (see above) 2. Open the right door [A]. 3. Open the clamps [B] and disconnect the two connectors [C]. 4. Right door By-pass Tray 1. Right rear cover (above) 2.
  • Page 49: Platen Cover Sensor

    CÓPIA NÃO CONTROLADA Exterior Covers & Operation Panel 3. Release the by-pass tray cable from the clamps (see [A] on the preceding procedure) and disconnect the connector (5-pin connector with colored wires). 4. Front-side clip ring [A] 5. Front-side pin [B] (You can push the pin from behind the right door.) 6.
  • Page 50: Scanner Unit

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Scanner Unit Exposure Glass/DF Exposure Glass - Exposure Glass - 1. Front upper left cover ( p.43 "Upper Covers") 2. Left scale [A] ( x 2) 3. Rear scale [B] ( x 3) 4.
  • Page 51: Lens Block

    CÓPIA NÃO CONTROLADA Scanner Unit Lens Block • Do not touch the paint-locked screws on the lens block. The position of the lens assembly (black part) is adjusted before shipment. • Do not grasp the PCB or the lens assembly when you handle the lens block. The lens assembly may slide out of position.
  • Page 52: Lamp Stabilizer Board And Exposure Lamp

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Lamp Stabilizer Board And Exposure Lamp 1. Operation panel ( p.43 "Upper Covers") 2. Exposure glass ( p.48 "Exposure Glass/DF Exposure Glass ") 3. Slide the first scanner to a position where the front end of the lamp is visible. 4.
  • Page 53: Scanner Motor

    CÓPIA NÃO CONTROLADA Scanner Unit Scanner Motor 1. Left upper cover, front upper left cover, operation panel, top rear cover ( p.48 "Exposure Glass/ DF Exposure Glass ") 2. Exposure glass ( p.48 "Exposure Glass/DF Exposure Glass ") 3. Scanner motor [B] ( x 3, x 1, 1 spring, 1 belt) •...
  • Page 54: Scanner Home Position Sensor

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Scanner Home Position Sensor 1. Left upper cover, top rear cover. 2. Exposure glass, DF exposure glass (if installed) ( p.48 "Exposure Glass/DF Exposure Glass ") 3. Disconnect the connector [A]. 4. Scanner left lid [B] ( x 7) 5.
  • Page 55 CÓPIA NÃO CONTROLADA Scanner Unit To adjust the scanner positions, do either of the following: • To adjust the belt contact points on the first scanner (See "Adjusting the First Scanner Contact Points" below.) • To adjust the belt contact points on the scanner bracket (See "Adjusting the Second Scanner Contact Points"...
  • Page 56 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 1. ADF or platen cover 2. Operation panel, top rear cover ( p.43 "Upper Covers"). 3. Exposure glass ( p.48 "Exposure Glass/DF Exposure Glass ") 4. Loosen the 2 screws [A] [F]. 5. Slide the 1st and 2nd scanners, or one of them, to align the following holes and marks 6.
  • Page 57 CÓPIA NÃO CONTROLADA Scanner Unit 1. ADF or platen cover 2. Operation panel, top rear cover ( p.43 "Upper Covers"). 3. Exposure glass ( p.48 "Exposure Glass/DF Exposure Glass ") 4. Controller bracket [A] ( x 3) 5. Disconnect the platen-cover-sensor connector [B]. 6.
  • Page 58 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 9. Slide the 2nd scanner to align the following holes and marks 10. The adjustment holes in the first scanner 11. The adjustment holes in the second scanner 12. The alignment marks on the frames 13.
  • Page 59: Laser Unit

    CÓPIA NÃO CONTROLADA Laser Unit Laser Unit • The laser beam can seriously damage your eyes. Be absolutely sure that the main power switch is off and that the machine is unplugged before you access the laser unit. Location of Caution Decal CÓPIA NÃO CONTROLADA...
  • Page 60: Toner Shield Glass

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Toner Shield Glass 1. Open the front door. 2. Lift the toner cartridge latch [A]. 3. Press the toner shield glass cover [B] to the left and pull it out. 4. Pull out the toner shield glass [C]. Laser Unit 1.
  • Page 61: Ld Unit

    CÓPIA NÃO CONTROLADA Laser Unit 3. Pull out the (upper) paper tray. 4. Front cover 5. Laser unit [A] ( x 2, x 4) • The screw at the left front position [B] is longer than the other three. LD Unit •...
  • Page 62: Polygonal Mirror Motor

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Polygonal Mirror Motor 1. Laser unit 2. Two rubber bushings [A] 3. Laser unit cover [B] ( x 1) 4. Polygonal mirror motor [C] ( x 4) 5. After reassembling, adjust the image quality ( p.95 "Copy Adjustments Printing/Scanning").
  • Page 63 CÓPIA NÃO CONTROLADA Laser Unit 1. Start the SP mode. 2. Select SP 5902 1 and output the ‘Trimming Area’ pattern (pattern 10). 3. Make sure that the four corners of the pattern make right angles: • If they make right angles, you do not need to adjust the laser unit alignment. •...
  • Page 64 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 10. Tighten the screw [A]. 11. Tighten the screws on the laser unit. 12. Reinstall the copy tray. 13. Print the trim pattern and check the result. Do the procedure again if further adjustment is required. CÓPIA NÃO CONTROLADA...
  • Page 65: Pcu Section

    CÓPIA NÃO CONTROLADA PCU Section PCU Section 1. Toner bottle with the holder [A] 2. Open the right door. 3. Press the latch [B] and pull out the PCU [C]. • Do not touch the OPC drum surface with bare hands. 4.
  • Page 66: Toner Supply Motor

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Toner Supply Motor 1. Copy tray ( p.43 "Upper Covers") 2. Open the front door. 3. Toner bottle holder ( p.63 "PCU") 4. Toner supply motor [A] ( x 1) Pick-off Pawls and Toner Density Sensor •...
  • Page 67 CÓPIA NÃO CONTROLADA PCU Section 1. PCU ( p.63) 2. Pawl [A] • Pull down the pawl and release the bottom end. 3. Toner density sensor [B] ( x 1) • The toner density sensor is taped to the bottom of the PCU. Pry it off with a regular screwdriver. 4.
  • Page 68: Opc Drum

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment OPC Drum 1. PCU ( p.63) 2. Front side piece [A] ( x 1) 3. Rear side piece [B] ( x 2, 1 coupling) 4. Separate the drum section [C] from the developer section [D]. •...
  • Page 69: Charge Roller And Cleaning Brush

    CÓPIA NÃO CONTROLADA PCU Section Charge Roller and Cleaning Brush 1. OPC Drum ( p.66) 2. Holding pin [A] 3. Stepped screw [B] 4. Charge roller [C] and cleaning brush [D] (with the holders and springs) • Turn the gear [E] (as necessary) so that the rear holder [F] comes out. 5.
  • Page 70: Developer

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 1. Drum charge roller ( p.67 "Charge Roller and Cleaning Brush") 2. Cleaning blade [B] ( x 2) 3. When reassembling, adjust the image quality ( p.69 "After Replacement or Adjustment"). • Apply toner to the edge of the new cleaning blade when you replace the cleaning blade. This prevents possible damage to the OPC drum and blade.
  • Page 71: After Replacement Or Adjustment

    CÓPIA NÃO CONTROLADA PCU Section 8. Separate the developer section from the OPC drum section ( p.66). 9. Top part [A] of the development unit ( x 5) • Release the hook [B]. 10. Set the coupling [C] back to the shaft. 11.
  • Page 72 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment • Step 7 is required only after parts replacement or adjustment. You do not need to make sky-shot (or solid black) copies after you replace the developer. CÓPIA NÃO CONTROLADA...
  • Page 73: Paper Feed Section

    CÓPIA NÃO CONTROLADA Paper Feed Section Paper Feed Section Paper Feed Roller 1. Paper cassette 2. Clip [A] 3. Push the shaft back through the opening, and tilt it up. • If the black plastic bushing [B] comes off, make sure you remount it when reinstall the shaft. 4.
  • Page 74: Friction Pad

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Friction Pad 1. Paper cassette 2. Clip [A] 3. Push the shaft back through the opening, so that the roller moves clear of the friction pad. 4. Friction pad [B] Paper End Sensor 1.
  • Page 75: Exit Sensor

    CÓPIA NÃO CONTROLADA Paper Feed Section Exit Sensor 1. Open the right door. 2. Front right cover 3. Guide [A] ( x 2) 4. Exit sensor bracket [B] ( x 1) 5. Exit sensor [C] ( x 1) CÓPIA NÃO CONTROLADA...
  • Page 76: By-Pass Feed Roller And Paper End Sensor

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment By-Pass Feed Roller and Paper End Sensor 1. By-pass tray • If you have a support to keep the by-pass tray within the reach of the connector cable, you do not need to disconnect the connector. When you do so, use caution not to place too much load on the cable.
  • Page 77: Registration Roller

    CÓPIA NÃO CONTROLADA Paper Feed Section Registration Roller 1. PCU 2. Front cover 3. Right door 4. Rear cover 5. High-voltage power supply 6. Registration clutch 7. Unhook the springs [A] and [B] at the rear and front sides. 8. Guide support [C] and guide [D] ( x 1, x 1) 9.
  • Page 78: By-Pass Paper Size Switch

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 10. Gear [F] and bushing [G] ( x 1) 11. Registration roller [H] with the image transfer unit [I] By-Pass Paper Size Switch 1. By-pass tray 2. Tray lever [A] ( x 1, 1 pin) 3.
  • Page 79: Registration Clutch

    CÓPIA NÃO CONTROLADA Paper Feed Section Registration Clutch 1. Rear cover 2. High-voltage power supply board (with the bracket) [A] ( x 4, all connectors) 3. Registration clutch [B] ( x 1, x 1) Registration Sensor 1. Open the right door. CÓPIA NÃO CONTROLADA...
  • Page 80: Paper Feed Clutch And By-Pass Feed Clutch

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 2. Registration sensor [A] ( x 1) Paper Feed Clutch and By-Pass Feed Clutch 1. Rear cover 2. High-voltage power supply board 3. Clutch cover [A] ( x 2, 2 bushings, x 2 ) 4.
  • Page 81: Paper Size Switch

    CÓPIA NÃO CONTROLADA Paper Feed Section Paper Size Switch 1. Paper cassette 2. Switch cover [A] ( x 1) 3. Paper size switch [B] ( x 1) CÓPIA NÃO CONTROLADA...
  • Page 82: Image Transfer

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Image Transfer Image Transfer Roller • Do not touch the transfer roller surface with bare hands 1. Open the right door. 2. Lift the plastic holders [A] with the image transfer roller [B]. •...
  • Page 83: Image Density Sensor

    CÓPIA NÃO CONTROLADA Image Transfer Image Density Sensor 1. Open the right door. 2. Plastic cover [A] 3. Image transfer roller ( p.80) 4. Push down on the notch [B] to free the sensor. 5. Image density sensor [C] ( x 1) CÓPIA NÃO CONTROLADA...
  • Page 84: Fusing

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Fusing Fusing Unit • The fusing unit can become very hot. Make sure that it has cooled down sufficiently before you handle 1. Turn off the main switch, and unplug the machine. 2. Front right cover 3.
  • Page 85: Fusing Lamps

    CÓPIA NÃO CONTROLADA Fusing 1. Fusing unit (see above) 2. Thermistors [A] ( x 1, x 1) Fusing Lamps 1. Fusing unit 2. Separate the hot roller section [A] from the pressure roller section [B] ( x 4). 3. Front holding plate [C] ( x 1) 4.
  • Page 86: Hot Roller Stripper Pawls

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Hot Roller Stripper Pawls 1. Hot roller section (See above) 2. Roller guard [A] ( x 3) 3. Metal holders [B] (1 holder for each) 4. Hot roller stripper pawls [C] (1 spring for each) Hot Roller 1.
  • Page 87: Thermostat

    CÓPIA NÃO CONTROLADA Fusing Thermostat 1. Hot roller (See above) 2. Thermostat [A] ( x 2 for each) Pressure Roller and Bushings 1. Separate the hot roller section from the pressure roller section ( p.83 "Fusing Lamps"). CÓPIA NÃO CONTROLADA...
  • Page 88: Nip Band Width Adjustment

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment 2. Fusing entrance guide [A] ( x 2) 3. 2 springs [B] 4. 2 pressure arms [C] 5. 2 Bushings [D] 6. Pressure roller [E] NIP Band Width Adjustment Do this adjustment when the fusing unit is at its operating temperature. The size of the OHP sheet must be A4/LT LEF.
  • Page 89: Cleaning Roller

    CÓPIA NÃO CONTROLADA Fusing • There is no standard value for the nip band on this machine. Make the adjustment based on the band's appearance. 8. If the band is not as described above, change the position of the spring hooks [C] (one on each side), and then check the band again.
  • Page 90: Other Replacements

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Other Replacements Quenching Lamp 1. PCU 2. Quenching lamp [A] ( x 1) High-Voltage Power Supply Board 1. Rear cover 2. High-voltage power supply board [A] ( x 2, 3 standoffs, all connectors) CÓPIA NÃO CONTROLADA...
  • Page 91: Bicu (Base-Engine Image Control Unit)

    CÓPIA NÃO CONTROLADA Other Replacements BICU (Base-Engine Image Control Unit) 1. Rear cover 2. BICU [A] ( x 7, all connectors, 2 flat cables) • Remove the NVRAM [B] from the old BICU and install it on the new BICU when you replace the BICU.
  • Page 92: Main Motor

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Main Motor 1. Rear cover 2. Main motor [A] ( x 4, x 1) Left Exhaust Fan 1. Rear cover 2. Left cover CÓPIA NÃO CONTROLADA...
  • Page 93: Psu (Power Supply Unit)

    CÓPIA NÃO CONTROLADA Other Replacements 3. Fan cover [A] ( x 3) 4. Fan [B] ( x 3, x 1) • Make sure that the arrow on the fan [C] points the outside of the copier when you reassemble. The arrow indicates the direction of the air current.
  • Page 94: Gearbox

    CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Gearbox - Replacement Procedure - 1. Inverter tray [A] 2. Two screws [B] from the middle rear cover • This step releases the topmost part of the BICU bracket. 3. High-voltage power supply board (with the bracket) ( p.77) 4.
  • Page 95 CÓPIA NÃO CONTROLADA Other Replacements 8. PCU • This step releases the gear (on the gearbox) that drives the PCU. 9. Ground plate [E] ( x 2) 10. Gearbox [F] ( x 5, 1 belt) Do not change the position of the spring [G] and make sure that the bushing [H] on the PCU drive shaft is in the correct position you when you reassemble.
  • Page 96 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment The gears are numbered 1 to 12 in the order in which they are to be installed in the gearbox. These numbers show both on the gearbox and on the front (exposed) surface of each gear. If the gears fall out, start by finding gear number 1 and installing it onto location number 1 (setting it into place so that the side with the printed number stays visible).
  • Page 97: Copy Adjustments Printing/Scanning

    CÓPIA NÃO CONTROLADA Copy Adjustments Printing/Scanning Copy Adjustments Printing/Scanning • You need to perform the adjustment after you do a Memory All Clear, and after you replace or adjust any of the following parts. • First or second scanner • Lens Block •...
  • Page 98 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment A: Leading Edge Registration B: Side-to-side Registration - Blank Margin - • If the leading edge or side-to-side registration cannot be adjusted to within the specification, then adjust the leading-edge blank margin or the left-side blank margin. 1.
  • Page 99: Scanning

    CÓPIA NÃO CONTROLADA Copy Adjustments Printing/Scanning A: Trailing Edge Blank Margin B: Right Edge Blank Margin C: Leading Edge Blank Margin D: Left Edge Blank Margin - Main Scan Magnification - 1. Print the single-dot grid pattern (SP 5902 1). 2.
  • Page 100 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment A: Main scan magnification B: Sub-scan magnification - Main Scan Magnification - 1. Place the A3 test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the magnification ratio. If necessary, adjust the magnification using the following SP mode. SP mode Specification Main Scan Magnification...
  • Page 101: Adf Image Adjustment

    CÓPIA NÃO CONTROLADA Copy Adjustments Printing/Scanning ADF Image Adjustment A: Leading edge registration B: Side-to-side registration • Make a temporary test chart as shown above, using A3/11" x 17" paper. 1. Place the temporary test chart on the ADF and make a copy from one of the feed stations. 2.
  • Page 102 CÓPIA NÃO CONTROLADA 4. Replacement and Adjustment Place the temporary test chart on the ADF and make a copy from one of the feed stations. Check the registration, and if necessary adjust it with SP 6006 5. The specification is ±1.0%. CÓPIA NÃO CONTROLADA...
  • Page 103: Service Tables

    CÓPIA NÃO CONTROLADA 5. Service Tables Service Program Mode • Do not let the user access the SP mode. Only service representatives are allowed to access the SP mode. The machine quality or its operation is NOT guaranteed if persons other than service representatives accesses the SP mode.
  • Page 104 CÓPIA NÃO CONTROLADA 5. Service Tables • When a blinking underscore (or several blinking underscores) shows, you can type a number from the numeric keypad [D]. • When the sign " /OK" [A] shows in the upper right corner, you can scroll through the menu by pressing the left-arrow key [B] or the right-arrow key [C].
  • Page 105: Using Sp Modes

    CÓPIA NÃO CONTROLADA Using SP Modes Using SP Modes Adjusting Registration and Magnification To adjust the registration and magnification, you need to use several service programs. The chart shows an example of the procedure to adjust the machine in the basic configuration. CÓPIA NÃO CONTROLADA...
  • Page 106: Id Sensor Error Analysis (Sp 2221)

    CÓPIA NÃO CONTROLADA 5. Service Tables ID Sensor Error Analysis (SP 2221) The image quality may become very bad when the ID sensor does not operate properly. However, there is no such SC code that indicates ID-sensor malfunction; instead, SP 2221 shows you some information on the ID sensor.
  • Page 107 CÓPIA NÃO CONTROLADA Using SP Modes SP 5801 2 clears most of the settings and counters stored in the NVRAM on the BICU (the values return to their default values). However, the following settings are not cleared: • SP 5807 (Area Selection) •...
  • Page 108: Input Check (Sp 5803)

    CÓPIA NÃO CONTROLADA 5. Service Tables 5. Select "Execute." 6. When the program has ended normally, the message "Completed" is displayed. If the program has ended abnormally, an error message shows. 7. Turn the main switch off and on. 8. Adjust the printer and scanner registration and magnification ( p.95 "Copy Adjustments Printing/ Scanning").
  • Page 109 CÓPIA NÃO CONTROLADA Using SP Modes Num. Sensor/Switch Exit Sensor Paper detected Not detected Duplex Inverter S Paper detected Not detected Duplex Entrance S Paper detected Not detected Duplex Exit S Paper detected Not detected By-pass PE S Paper detected Not detected By-pass P Size S Upper PE S...
  • Page 110 CÓPIA NÃO CONTROLADA 5. Service Tables Num. Sensor/Switch L-Synchronization Detected Not detected DF-Position S Detected Not detected DF-Cover Open S Detected Not detected DF-Original Set S Detected Not detected DF-Registration S Detected Not detected DF-Exit S Detected Not detected DF-Trailing S Detected Not detected DF-Reverse S...
  • Page 111: Output Check (Sp 5804)

    CÓPIA NÃO CONTROLADA Using SP Modes Paper Feed Unit Europe Not set LT SEF LG SEF A4 LEF A4 SEF LT LEF A3 SEF North Not set LT SEF LG SEF A4 LEF A4 SEF LT LEF A3 SEF America China Not set LT SEF LG SEF A4 LEF...
  • Page 112 CÓPIA NÃO CONTROLADA 5. Service Tables • To prevent mechanical or electrical damage, do not keep an electrical component on for a long time. 1. Select SP 5804. 2. Select the number (see the table below) corresponding to the component. 3.
  • Page 113: Serial Number Input (Sp 5811)

    CÓPIA NÃO CONTROLADA Using SP Modes Num. Component BK-Up Lift Motor Down Duplex Inv Motor Reverse Duplex Inv Motor Forward Duplex Trans Motor Duplex Gate Solenoid Duplex Inv Motor Hold Dup Trans Motor Hold Polygon Motor Polygon M/LD DF-Transport Motor DF-Feed Motor DF-Feed Clutch DF-Pickup Solenoid...
  • Page 114: Nvram Data Upload/Download (Sp 5824/5825)

    CÓPIA NÃO CONTROLADA 5. Service Tables SP 5811 1 specifies the serial number. For this machine, you use the numeric keypad. A serial number consists of 11 characters. You can change each character by pressing one of the first 11 keys on the numeric keypad ( , , ...
  • Page 115 CÓPIA NÃO CONTROLADA Using SP Modes 1. Turn off the main switch. 2. Remove the card cover [B] (1 rivet). 3. Turn the face of the flash memory card [A] ("A" is printed on it) toward your left-hand side, and insert it into the card slot.
  • Page 116: Firmware Update Procedure

    CÓPIA NÃO CONTROLADA 5. Service Tables 3. Turn the face of the flash memory card [A] ("A" is printed on it) toward your left-hand side, and insert it into the card slot. 4. Turn on the main switch. 5. Start the SP mode and select SP 5825 1. 6.
  • Page 117: Test Pattern Print (Sp 5902 1)

    CÓPIA NÃO CONTROLADA Using SP Modes 3. Insert the flash memory card [A]. 4. Press down the power switch on the operation panel and hold it, and turn on the main switch. 5. Select "Execute" [C]. 6. Do not touch any key while the message "Load Status..." shows. This message indicates that the program is running.
  • Page 118 CÓPIA NÃO CONTROLADA 5. Service Tables 1. Specify the pattern number and press the OK key. 2. Press the copy start key. The copy mode is activated 3. Specify copy settings and press the key. 4. To return to the SP mode, press the key.
  • Page 119 CÓPIA NÃO CONTROLADA Using SP Modes Test Patterns Using IPU Pattern Vertical Lines (Single Dot) Horizontal Lines (Single Dot) Vertical Lines (Double Dot) Horizontal Lines (Double Dot) Isolated Four Dots Grid Pattern (Double Dot) Black Band (Vertical, 1024 Dots) Grayscales (Horizontal, 512 Dots) Grayscales (Vertical, 256 Dots) ID Patch Cross...
  • Page 120: Paper Jam Counters (Sp 7504)

    CÓPIA NÃO CONTROLADA 5. Service Tables Test Patterns Using SBU Gray scale 1 (256 grades) Gray scale 2 (256 grades) Paper Jam Counters (SP 7504) The table lists the menu numbers (the last three digits of SP 7504 XXX) and the paper jam timings and locations.
  • Page 121: Original Jam History Display (Sp 7508)

    CÓPIA NÃO CONTROLADA Using SP Modes Original Jam History Display (SP 7508) - Viewing the Copy Jam History - You can view the information on the most recent 10 events. The information on older events is deleted automatically. • The information on jam history is saved in the NVRAM. 1.
  • Page 122 CÓPIA NÃO CONTROLADA 5. Service Tables - Reading Data - Paper Size EU/AA — B5 LEF 11" x 17" " x 5 " LEF A5 LEF " x 11" SEF A4 SEF " x 14" " x 13" 11" x 8 "...
  • Page 123: Troubleshooting

    CÓPIA NÃO CONTROLADA 6. Troubleshooting Service Call Conditions For "Service Call Conditions" information, see "Appendices". CÓPIA NÃO CONTROLADA...
  • Page 124: Electrical Component Defects

    CÓPIA NÃO CONTROLADA 6. Troubleshooting Electrical Component Defects Sensors Component Condition Symptom The Paper Jam message will appear whenever a Open copy is made (paper has not reached the sensor). 111-2 Registration (BICU) The Paper Jam message appears even if there is Shorted no paper at the sensor.
  • Page 125: Switches

    CÓPIA NÃO CONTROLADA Electrical Component Defects Component Condition Symptom Open Auto Reduce/Enlarge do not function correctly. 102-5 If the Start button is pressed with the platen cover Platen Cover (BICU) Shorted or A(R) DF closed, “Cannot detect original size” is displayed. •...
  • Page 126: Blown Fuse Conditions

    CÓPIA NÃO CONTROLADA 6. Troubleshooting Blown Fuse Conditions All the fuses in the following table are on the power supply board. Rating Fuse 120 V 220 – 240 V 15A/125V 8A/250V 5A/125V 2.5A/250V 1A/250V 1A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V...
  • Page 127: Led Display

    CÓPIA NÃO CONTROLADA LED Display LED Display BICU Number Function Monitors the +5 V line for the CPU and the surrounding circuit. LED 1 Usually, this LED is blinking. CÓPIA NÃO CONTROLADA...
  • Page 128 CÓPIA NÃO CONTROLADA 6. Troubleshooting CÓPIA NÃO CONTROLADA...
  • Page 129: Energy Saving

    CÓPIA NÃO CONTROLADA 7. Energy Saving Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded in this diagram represents the amount of energy that is saved when the timers are at the default settings.
  • Page 130: Energy Save Effectiveness

    CÓPIA NÃO CONTROLADA 7. Energy Saving Normally, Energy Saver timer < Auto Off timer. But, for example, if Auto Off timer < or = Energy Saver timer, the machine goes immediately to Off mode when the Auto Off timer expires. It skips the Energy Saver Mode.
  • Page 131 CÓPIA NÃO CONTROLADA Energy Save This should only be used as a reference value, because the power consumption specifications are measured in a controlled environment with a constant power supply. To get an exact measurement at the customers site, a watt meter must be used to measure the actual energy consumed.
  • Page 132 CÓPIA NÃO CONTROLADA 7. Energy Saving Total Time of Data: d/60min. (Hour) 291.77 Total Power Consumption of Data: e (Wmin.) 1602613.60 Total Power Consumption of Data: e /60min./1000W (KWH) 26.71 CÓPIA NÃO CONTROLADA...
  • Page 133 CÓPIA NÃO CONTROLADA Model K-C3.1 Machine Code: D096 Appendices 29 January, 2010 CÓPIA NÃO CONTROLADA...
  • Page 134 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 135 CÓPIA NÃO CONTROLADA TABLE OF CONTENTS 1. Appendix: Specifications General Specifications............................3 Supported Paper Sizes............................7 Original Size Detection..........................7 Paper Feed and Exit.............................10 Optional Equipment............................13 ADF................................13 2. Appendix: Preventive Maintenance PM Tables.................................15 3. Appendix: Troubleshooting Guide Service Call Conditions...........................19 Summary...............................19 SC Code Descriptions..........................20 4.
  • Page 136 CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA...
  • Page 137: Appendix: Specifications

    CÓPIA NÃO CONTROLADA 1. Appendix: Specifications General Specifications Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet/Book/Object Original Size: Maximum A3/11" x 17" Maximum: A3/11" x 17" A5 LEF/8 " x 5 " (Paper tray), Minimum: A6 SEF/5 " x 8 "...
  • Page 138 CÓPIA NÃO CONTROLADA 1. Appendix: Specifications Taiwan: 110 V, 60 Hz, 12 A Korea: 220 V, 60 Hz, 7 A Power Source: North America: 120 V, 60 Hz, 12 A Europe, Asia: 220 – 240 V, 50/60 Hz, 7 A Full System: Not above 1.28 kW Off Mode:...
  • Page 139 CÓPIA NÃO CONTROLADA General Specifications Mode A3 SEF/11" × 17" DF 1-to-1 A4 LEF/11" x 8 " • Measurement Conditions: • Figures are for one-sided original to one-sided copy except where stated otherwise • 100% size Warm-up Time: Less than 10 seconds (at 20°C [68°F]) Not more than 6.5 seconds Measurement Conditions •...
  • Page 140 CÓPIA NÃO CONTROLADA 1. Appendix: Specifications Platen cover Auto document feeder Optional Equipment: Tray heater Optics anti-condensation heater Universal Handle Toner Yield: 9k copies (A4 LEF, 6% full black, 1 to 2 copying, normal text mode) Copy-Tray Capacity 250 sheets Memory 16 MB (BICU) CÓPIA NÃO CONTROLADA...
  • Page 141: Supported Paper Sizes

    CÓPIA NÃO CONTROLADA Supported Paper Sizes Supported Paper Sizes Original Size Detection North America, Europe, Asia, Taiwan North America Europe/Asia/Taiwan Paper Size (W x L) Platen Platen A3 SEF 297 x 420 mm B4 SEF 257 x 364 mm A4 SEF 210 x 297 mm A4/LT A4 LEF...
  • Page 142 CÓPIA NÃO CONTROLADA 1. Appendix: Specifications North America Europe/Asia/Taiwan Paper Size (W x L) Platen Platen HLT LEF " x 5 " F/GL (F4) SEF 8" x 13" Foolscap SEF " x 13" Folio SEF " x 13" USB4 SEF 10"...
  • Page 143 CÓPIA NÃO CONTROLADA Supported Paper Sizes China/Korea China/Korea (localized) Paper Size (W x L) Platen Platen A5 SEF 148 x 210 mm A5 LEF 210 x 148 mm B6 SEF 128 x 182 mm B6 LEF 182 x 128 mm 8K SEF 267 x 390 mm 16K SEF...
  • Page 144: Paper Feed And Exit

    CÓPIA NÃO CONTROLADA 1. Appendix: Specifications Detected as F (8 " x 13") Detected as specified A4/LT: Detected as A4 or LT as specified • *1: Change the settings of SP 4305 1. Paper Feed and Exit Main Frame Main frame tray Size Paper China/...
  • Page 145 CÓPIA NÃO CONTROLADA Supported Paper Sizes Main frame tray Size Paper China/ North Asia/ (W x L) Europe Korea America Taiwan DLT SEF 11" x 17" DLT LEF 17" x 11" LG SEF " x 14" LG LEF 14" x 8 "...
  • Page 146 CÓPIA NÃO CONTROLADA 1. Appendix: Specifications Main frame tray Size Paper China/ North Asia/ (W x L) Europe Korea America Taiwan C6 Env. SEF 114 x 162 mm DL Env. SEF 110 x 220 mm Com10 SEF " x 9 "...
  • Page 147: Optional Equipment

    CÓPIA NÃO CONTROLADA Optional Equipment Optional Equipment Standard sizes (Single-sided mode only): • A3 to A5, 11" x 17" to 5 " x 8 " Non-standard sizes (Single-sided mode only): Original Size: • Max. width 297 mm • Min. width 105 mm •...
  • Page 148 CÓPIA NÃO CONTROLADA 1. Appendix: Specifications CÓPIA NÃO CONTROLADA...
  • Page 149: Appendix: Preventive Maintenance

    CÓPIA NÃO CONTROLADA 2. Appendix: Preventive Maintenance PM Tables • After preventive maintenance work, reset the PM counter (SP 7804 1). • PM intervals (60k, 80k, and 120K) indicate the number of prints. Key: AN: As necessary, C: Clean, R: Replace, L: Lubricate, I: Inspect Optics 120k NOTE...
  • Page 150 CÓPIA NÃO CONTROLADA 2. Appendix: Preventive Maintenance 120k NOTE Cleaning blade (OPC drum) Pick-off pawls (OPC drum) Transfer roller ID sensor Blower brush Paper Feed 120k NOTE Paper feed roller Clean with water or alcohol. Friction pad Clean with water or alcohol. Bottom-plate pad Clean with water or alcohol.
  • Page 151 CÓPIA NÃO CONTROLADA PM Tables 120k NOTE Cleaning roller bushing Dry cloth NOTE Feed belt Clean with water or alcohol. Separation roller Clean with water or alcohol. Pick-up roller Clean with water or alcohol. Stamp Replace when necessary. White plate Clean with water or alcohol.
  • Page 152 CÓPIA NÃO CONTROLADA 2. Appendix: Preventive Maintenance CÓPIA NÃO CONTROLADA...
  • Page 153: Appendix: Troubleshooting Guide

    CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide Service Call Conditions Summary There are four levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main machine Enter SP mode, and then turn the cannot be operated until the SC has been reset by a main power switch off and on.
  • Page 154: Sc Code Descriptions

    CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide SC Code Descriptions Symptom Possible Cause Definition Exposure Lamp Error Exposure lamp defective Exposure lamp stabilizer defective Exposure lamp connector defective Dirty scanner mirror or scanner mirror out of The standard white level was not position detected properly when scanning SBU board defective...
  • Page 155 CÓPIA NÃO CONTROLADA Service Call Conditions Symptom Possible Cause Definition SBU white/black level correction error Exposure lamp defective The automatic SBU adjustment has Dirty white plate failed to correct the black level. Incorrect position or width of white plate scanning The automatic SBU adjustment has (SP4015) failed to correct the white level...
  • Page 156 CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide Symptom Possible Cause Definition Polygonal mirror motor error Polygon mirror motor defective The polygon mirror motor does not Poor connection between the polygonal mirror reach operating speed within 10 motor driver and the BICU board seconds after the motor ON signal is sent, or does not turn on within Damaged cable between BICU and polygonal...
  • Page 157 CÓPIA NÃO CONTROLADA Service Call Conditions Symptom Possible Cause Definition TD sensor initial setting error ID sensor defective No developer Drum does not turn TD sensor initial setting is not performed correctly. Development roller does not turn Poor connection of the PCU The voltage is not applied to charge roller Transfer roller leak error 1 High voltage supply board defective...
  • Page 158 CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide Symptom Possible Cause Definition Fusing temperature warm-up error (center) The fusing temperature rises less than 7 degrees in 2 seconds, and Fusing thermistor defective or out of position this continues 5 times Fusing lamp open consecutively.
  • Page 159 CÓPIA NÃO CONTROLADA Service Call Conditions Symptom Possible Cause Definition Fusing thermistor open (rear) The fusing temperature detected by Fusing thermistor defective or out of position the thermistor is below 71°C and is Power supply board defective not corrected after the main power Loose connectors switch is turned on.
  • Page 160 CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide Symptom Possible Cause Definition Left exhaust fan motor error The CPU detects an exhaust fan Loose connection of the exhaust fan motor lock signal for more than 5 Too much load on the motor drive seconds.
  • Page 161 CÓPIA NÃO CONTROLADA Service Call Conditions Symptom Possible Cause Definition Memory error The machine detects a discrepancy Memory defective in the write/read data during its write/read test (done at power BICU defective off/on and at recovery from low Poor connection between BICU and memory power or night/off mode).
  • Page 162 CÓPIA NÃO CONTROLADA 3. Appendix: Troubleshooting Guide CÓPIA NÃO CONTROLADA...
  • Page 163: Appendix: Sp Mode Tables

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables SP Mode Tables The following codes are used: • Asterisk (*): The settings are saved in the NVRAM. Most of them return to the default values when you execute SP 5801 2 •...
  • Page 164 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 1003 1 1st tray [0 to 10 / 5 / 1 mm/step] 1003 4 By-pass feed [0 to 10 / 6 / 1 mm/step] 1007 Display By-pass 1007 1 Display By-pass Displays the by-pass paper width switch output. Fusing Idling This program decides the action of the Fusing Drive Release Mechanism.
  • Page 165 CÓPIA NÃO CONTROLADA SP Mode Tables 1106 Display Fusing 1106 1 Displays the fusing temperature (center) Fusing Soft Start Adjusts the number of zero-cross cycles of the fusing lamp AC supply needed to bring the 1107* fusing lamp power to 100% while bringing the lamp up to the standby temperature or while copying.
  • Page 166: Sp2-Xxx (Drum)

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables Feed Clutch Boost Adjusts the amount of extra push that the feed clutch gives to the paper after the skew has 1903* been corrected at registration. This feature helps the registration roller feed certain types of paper (such as thick paper).
  • Page 167 CÓPIA NÃO CONTROLADA SP Mode Tables [0.0 to 9.0 / 3.0 / 0.1 mm/step] ( Copy Adjustments Printing/Scanning) Trailing 2101 2 Specification: 2 +2.5/–1.5 mm Adjusts the trailing edge erase margin. The rear trailing edge is this value plus 1.2 mm. [0.0 to 9.0 / 2.0 / 0.1 mm/step] ( Copy Adjustments Printing/Scanning)
  • Page 168 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 2220 TD Sensor Output Value Display Displays: Vt: the current TD sensor output value and 2220 1 Vref: the target TD output value Vts (SP 2926) + correction for ID sensor output. The TD sensor output value changes every copy.
  • Page 169 CÓPIA NÃO CONTROLADA SP Mode Tables 2802 Forced Developer Churning Initializes the developer and checks the TD sensor output (Vt). The machine mixes the developer for 2 minutes while reading and displaying the Vt value. The machine does not 2802 1 initialize the TD sensor output.
  • Page 170 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables [0 = Sensor 1 / 1 = Sensor 2 (DFU) / 2 = Fixed 1 (DFU) / 3 = Fixed 2] Selects the toner supply mode. Under normal conditions this should be set to "0". You can 2921 1 temporarily change this to "3"...
  • Page 171 CÓPIA NÃO CONTROLADA SP Mode Tables 2927* ID Sensor Control [0 = No / 1 = Yes] Selects whether the ID sensor is or is not used for toner density control. This value should 2927 1 normally be left at "1". If the value is "0", dirty background may occur after long periods of non-use.
  • Page 172: Sp4-Xxx (Scanner)

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables Adjusts the magnification along the main scan direction, for all print modes (copy, printing). 2998 1 The specification is 100 ± 1.0% ( Copy Adjustments Printing/Scanning). SP4-XXX (Scanner) 4008* Sub-Scan Magnification (Scanner) [-0.9 to +0.9 / 0.0 / 0.1%/step] Adjusts the actual sub-scan direction scanning magnification.
  • Page 173 CÓPIA NÃO CONTROLADA SP Mode Tables 4012 1 Leading edge 4012 2 Trailing edge [0 to 9.0 / 1.0 / 0.1 mm/step] 4012 3 Left 4012 4 Right 4013 Scanner Free Run Performs a scanner free run with the exposure lamp on. Press ON or to start. Press OFF to 4013 1 stop.
  • Page 174 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 1. A4/LT • North America model: When the ASP detects the LT size, the BICU interprets it as the A4 size. • Other models: When the ASP detects the A4 size, the BICU interprets it as the LT size. 2.
  • Page 175 CÓPIA NÃO CONTROLADA SP Mode Tables Black Display-Target [0 to 63 / 10 /step] Displays the target value for the black-level adjustment executed during machine 4901 4 initialization. Normally, the value is 10. Other values indicate that the adjustment has ended unsuccessfully.
  • Page 176 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 4904 1 Adjusts the ADS lower limit. 4905* ADS Area Select [0 = All / 1 = One] Checks the whole area (0 = All) or the area between 15 mm and 90 mm from the left edge 4905 1 (1 = One) to adjust the ADS level.
  • Page 177 CÓPIA NÃO CONTROLADA SP Mode Tables 4926 1 Texture Removal (Copy) [0 to 6 / 1/step] Line Width Correction 4927* Adjusts the line width correction algorithm. Positive settings produce thicker lines; negative settings produce thinner lines. This setting is only applied to the originals in SP 4921. 4927 1 Line Width Correction (Copy) [–2 to 2 / 0 / 1/step] Independent Dot Erase...
  • Page 178: Sp5-Xxx (Mode)

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables Selects the white line erase level. 0: None, 1: Weak, 2: Strong 4941 1 This setting is effective only Photo 1, Photo 3, Special 3 or Special 4 mode. 0: White line erase is not used, and white level correction is used instead. This setting is applied regardless of what mode has been selected in SP 4921.
  • Page 179 CÓPIA NÃO CONTROLADA SP Mode Tables Determines under which conditions the copy job settings are reset when the key counter is removed. With 0, the settings are cleared if the counter is removed at the end of a job or 5120 1 midway through a job.
  • Page 180 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 5811* Serial Num Input 5811 1 Setting Sets the machine serial number. FA 5812* Service TEL Service TEL (Telephone) Use this to input the telephone number of the service representative. (The number is 5812 1 displayed when a service call condition occurs.) To input a dash, press .
  • Page 181: Sp6-Xxx (Peripherals)

    CÓPIA NÃO CONTROLADA SP Mode Tables Selects the brand name and production name for the Plug and Play function. These names are registered in the NVRAM. If the NVRAM becomes defective, these names should be 5907 1 re-registered. Use the right-arrow or left-arrow key to scroll through the list of brand names. To select a brand name, press the OK key.
  • Page 182: Sp7-Xxx (Data Log)

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables 6009 1 Performs an ADF free run. Press "ON" to start; press "OFF" to stop. 6901 Display ADF/APS Displays the status of the ADF original size sensors ( ADF APS Sensor Output Display 6901 1 (SP 6901)).
  • Page 183 CÓPIA NÃO CONTROLADA SP Mode Tables Counter-Each P Jam (At power on) 7504 1 Paper jam occurs at power on. Counter-Each P Jam (Off-Regist NoFeed) 7504 10 Paper does not reach the registration sensor (from a paper tray). Counter-Each P Jam (Off-Regist By-pass) 7504 50 Paper does not reach the registration sensor (from the by-pass tray).
  • Page 184 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables Displays the latest 10 paper-jam history. The list below shows the possible 22 codes: 1, 10, 11, 12, 21, 22, 31, 32, 50, 60, 70, 120, 121, 122, 123, 125, 126, 127, 128, 7507 1 129, 130, 131 The codes correspond to the menus of SP 7504.
  • Page 185 CÓPIA NÃO CONTROLADA SP Mode Tables Resets all counters except for the management counters. The management counters are 7808 1 the counters that are not changed by NVRAM Download (SP 5825 1) When the program ends normally, the message the message "Completed" is displayed. 7810 Reset–Key Op Code Resets the key operator code.
  • Page 186: Sp8-Xxx (History)

    CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables Reset-Info Count (Reset-ID Er Count) 7992 5 Clears the counter of SP 7991 5. SP8-XXX (History) 8192* C: Total Scan PGS [0 to 9999999 / 0 / 1 sheet/step] Displays the total number of scanned copies. Both sides are counted when the front and 8192 1 reverse sides of an original (fed from the ADF) are scanned.
  • Page 187 CÓPIA NÃO CONTROLADA SP Mode Tables 8442 6 (DLT) 8442 7 (LG) 8442 8 (LT) 8442 9 (HLT) 8442 254 Other (Standard) 8442 255 Other (Custom) C: PrtPGS/Ppr Tray [0 to 9999999 / 0 / 1 sheet/step] 8451* Displays the total print count classified by paper source. 8451 1 By-pass Tray 8451 2 Tray 1 C: PrtPGS/Ppr Type...
  • Page 188 CÓPIA NÃO CONTROLADA 4. Appendix: SP Mode Tables CÓPIA NÃO CONTROLADA...

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