Black Box LRA2900A Getting Started Manual
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Black Box LRA2900A Getting Started Manual

Black Box LRA2900A Getting Started Manual

Black box corporation remote access server started guide lra2900a
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Model LRA2900A
Remote Access Server (RAS)

Getting Started Guide

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1: Getting Started Guide

    Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...

  • Page 2: Radio And Tv Interference

    The LRA2900A Series has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to pro- vide reasonable protection from such interference in a commercial installation.

  • Page 3: Fcc Compliance

    The LRA2900A has been tested and found to comply with the specifications found in Part 68 of the FCC rules and regulations. A label on the equipment bears the FCC registration number. You may be requested to provide this information to your telephone company. The telephone company may decide to temporarily dicontinue your service if they believe that the LRA2900A may cause harm to the telephone network.

  • Page 4: Instrucciones De Seguridad

    file a complaint with the FCC. 4. If you experience trouble with the CSU, please contact Black Box Corp. for service or repairs. Repairs should be performed only by Black Box Corp.
  • Page 5 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea elimi- nada.

  • Page 6: Table Of Contents

    Structure... 7 Precautions ... 8 Typographical conventions used in this document... 8 General conventions ...8 Mouse conventions ...9 1 Introduction ... 11 Model LRA2900A Remote Access Server overview ...12 Hardware overview ...13 WAN ...13 LAN ...13 Signaling ...14 Modems ...14 RS-232 control port ...14...
  • Page 7 Replacing the RAS ...54 Exporting the current RAS configuration ...54 Removing the defective RAS ...56 Installing the replacement RAS ...57 Verifying the hardware installation ...57 Importing a saved configuration ...57 Completing the installation ...61 Model LRA2900A RAS Getting Started Guide...
  • Page 8 Model LRA2900A RAS Getting Started Guide 6 Contacting Black Box for assistance... 63 Introduction ...64 Contact information...64 Warranty Service and Returned Merchandise Authorizations (RMAs)...64 Warranty coverage ...64 Out-of-warranty service ...64 Returns for credit ...64 Return for credit policy ...65 RMA numbers ...65 Shipping instructions ...65...
  • Page 9 Contents Model LRA2900A RAS Getting Started Guide...

  • Page 10: About This Guide

    About this guide This guide describes installing and configuring a Black Box Model LRA2900A Remote Access Server (RAS). By the time you are finished with this guide, your RAS will be receiving calls and transferring data. The instructions in this guide are based on the following assumptions: •...

  • Page 11: Precautions

    <SHIFT>, <CTRL>, <C>, and so on. All system messages and prompts appear in the Courier font as the system would display them. Bold Courier font indicates where the operator must type a response or command Model LRA2900A RAS Getting Started Guide...

  • Page 12: Mouse Conventions

    Model LRA2900A RAS Getting Started Guide Mouse conventions The following conventions are used when describing mouse actions: Convention Left mouse button This button refers to the primary or leftmost mouse button (unless you have changed the default configuration). Right mouse button This button refers the secondary or rightmost mouse button (unless you have changed the default configuration).
  • Page 13 About this guide Model LRA2900A RAS Getting Started Guide...

  • Page 14: Introduction

    Chapter 1 Introduction Chapter contents Model LRA2900A Remote Access Server overview ...15 Hardware overview ...16 WAN ...16 LAN ...16 Signaling ...17 Modems ...17 RS-232 control port ...17 Power system ...17 Central processing unit ...17 Temperature ...17 Altitude ...17 Humidity ...17 Physical dimensions ...18...

  • Page 15: Model Lra2900A Remote Access Server Overview

    The Model LRA2900A is a central site remote access server with integrated modems which terminate dial-up analog and digital users. The Model LRA2900A RAS combines up to 120 analog and digital modems, RAS software, a 10/100 Ethernet port, IP Routing, Frame Relay/PPP forwarding, and four T1/E1 WAN ports.

  • Page 16: Hardware Overview

    Model LRA2900A RAS Getting Started Guide Hardware overview The Model LRA2900A RAS is a fully integrated remote access server for central site concentration of analog and digital modem calls. The RAS (see figure 2) comprises a 1U-high 17-inch wide chassis that contains a motherboard and two dual-redundant power supplies.

  • Page 17: Signaling

    Power consumption: less than 35 watts. Central processing unit The LRA2900A is powered by a RISC-based Intel model i80960VH processor operating at 100 MHz. The CPU executes the LAN protocol, IP routing, WAN protocol, management and authentication software. It also sup-ports: •...

  • Page 18: Physical Dimensions

    Model LRA2900A RAS Getting Started Guide Physical dimensions Weight: 8.94 lbs (20.12 kg) Refer to figure 3 for height, width, and depth dimensions. Figure 3. Model LRA2900A RAS chassis physical dimensions Security • Internal database of over 111 static users •...

  • Page 19: Led Display

    • Support for MIB-II (RFC-1213), DS1 MIB (RFC-1406), RIPv2 MIB (RFC 1389), Ethernet MIB (RFC- 1643), Frame Relay DTE MIB (RFC-1315) and Black Box’s enterprise MIB (1768) • System logging to configuration port, non-volatile FLASH, volatile RAM, SYSLOG Daemon, and SNMP trap •...

  • Page 20: Approvals

    ETHERNET: Green if link status is nominal for the Ethernet port. • CALLS ACT: Green to indicate call activity on the Model LRA2900A. • WAN STATUS: Green indicates normal status at each of the four T1/E1/PRI links. Red indicates an error.

  • Page 21: Software Overview

    1 • Introduction Software overview The Black Box Model LRA2900A supports all common remote access services as well as integrated routing and forwarding (see table 3). Authentication and network management offer control and detailed monitoring from any web browser. From the PSTN, the Model LRA2900A RAS will accept either T1/E1 or PRI connections, with support for both channel associated or common channel signaling.

  • Page 22: Hardware Installation

    Installing the power cables ...24 Grounding the Model LRA2900A ...25 Connecting the Ethernet ports ...25 Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub ...26 Connecting the 10/100Base-T Ethernet port to an Ethernet-capable workstation ...26 Connecting the EIA-561 RS-232 configuration port ...26 Connecting to the T1/E1/PRI WAN ports ...27...

  • Page 23: Introduction

    2 • Hardware installation Introduction This chapter contains the following procedures for installing the Model LRA2900A RAS: • “Unpacking the Model LRA2900A RAS”—lists the contents of the RAS shipping container • “RAS chassis installation”—describes installing the RAS on a flat surface or in a standard 19–inch rack.

  • Page 24: Cable Installation

    Model LRA2900A RAS Getting Started Guide 5. Secure the RAS in position with the mounting screws. Cable installation This section describes installing the power, ground, and network interface cables. Installing the power cables This section describes installing the female end of the power cables into the IEC-320 connectors on the RAS.

  • Page 25: Grounding The Model Lra2900A

    The RAS has a single 10/100 Ethernet interface for connection to your LAN (see figure 7). The Ethernet port will autosense the correct speed of the local LAN and automatically negotiate half- or full-duplex operation. This section describes connecting the RAS to the Ethernet LAN via an Ethernet hub, switch, or workstation. / 1 0...

  • Page 26: Connecting The 10/100Base-T Ethernet Port To An Ethernet Switch Or Hub

    Connecting the 10/100Base-T Ethernet port to an Ethernet switch or hub The 10/100Base-T Ethernet port (see figure 7 on page 25) is designed to connect to an Ethernet switch or hub. Connect a straight-through CAT-5 cable (one wired as shown in figure 8) between the RAS and the hub/ switch.

  • Page 27: Connecting To The T1/E1/Pri Wan Ports

    2. Attach the network cable from the telephone network demarc to the Primary T1/E1/PRI port (RJ-48C) on the RAS. Note For 75-ohm twin-coax E1 connections, use the Black Box Model MT 242A E1 120-ohm/75-ohm adapter to convert from a 75-ohm dual-coax to the 120-ohm twisted-pair interface the RAS uses.

  • Page 28: Configuring The Ras For Operation

    Chapter 3 Configuring the RAS for operation Chapter contents Introduction ...29 Configuration prerequisites ...29 Preparing the RAS for configuration...29 Configuring the RAS with a Web browser...33 Opening the RAS Web Administration Pages ...33 Home page overview ...35 Configuring simple authentication ...37 No Validation ...37 A Static User ...38 Configuring dial-in user information ...39...

  • Page 29: Introduction

    3 • Configuring the RAS for operation Introduction This chapter contains the following procedures for configuring the Model LRA2900A Remote Access Server for operation: • “Configuration prerequisites”—lists the items you need to have on hand before configuring the RAS. •...

  • Page 30: Preparing The Ras For Configuration

    Model LRA2900A RAS Getting Started Guide – 8 bits – No Parity – 1 Stop bit – No flow control 3. Set up HyperTerminal™ as follows: – Open a HyperTerminal session. – Enter a name for this connection. – Click on the Connect using: pop-up menu and choose the Direct to ComX option (where X is the number of the COM port onto which you connected the cable in step 1) (see figure 12).
  • Page 31 3 • Configuring the RAS for operation Model LRA2900A RAS Getting Started Guide Figure 13. COM properties Figure 14. Terminal keys configuration – Configure the Settings for Function, arrow and ctrl keys act as to Terminal keys as shown in figure 14.
  • Page 32 Model LRA2900A RAS Getting Started Guide 3 • Configuring the RAS for operation Figure 15. Login window 5. Type superuser as the default username and password, then press <RETURN>. The Top Level Man- agement window displays (see figure 16). Figure 16. VT-100 Top Level Management window 6.

  • Page 33: Configuring The Ras With A Web Browser

    <the.ras.ip.address> is the IP address of the RAS entered in Step 8. 3. When the username and password window displays, type superuser as the username and password, then press <RETURN>. The Administration Pages Model LRA2900A RAS Getting Started Guide Home window appears (see figure 17).
  • Page 34 Model LRA2900A RAS Getting Started Guide 3 • Configuring the RAS for operation Figure 17. Home page Configuring the RAS with a Web browser...

  • Page 35: Home Page Overview

    Configuration Menu contains the links to the various RAS subsystems, while the Figure 18. HOME page window panes Model LRA2900A RAS Getting Started Guide pane and the configuration/informa- Configuring the RAS with a Web browser...
  • Page 36 Model LRA2900A RAS Getting Started Guide From the Home page, the following actions can be performed: • Record Current Configuration—clicking on this button (figure 19) causes the current configuration to be stored in FLASH memory. Any changes made to the RAS configuration are stored in non-volatile RAM first.

  • Page 37: Configuring Simple Authentication

    3 • Configuring the RAS for operation Model LRA2900A RAS Getting Started Guide Configuring simple authentication The following sections describe two methods for configuring simple authentication to test the setup. No Validation A No Validation authentication setting means that the user will be able to log in without requiring a username or password.

  • Page 38: A Static User

    Model LRA2900A RAS Getting Started Guide 3 • Configuring the RAS for operation Figure 21. Authentication Configuration window Modify 2. Click on . The Authentication Configuration window appears (see figure 21). 3. Change Validation noValidation(0) 4. Click on the button.

  • Page 39: Configuring Dial-In User Information

    Configuration Menu 1. Click on in the Figure 22. Static User Identification window . The Dial-In main window appears (see figure 23). Figure 23. Dial-in main window Model LRA2900A RAS Getting Started Guide Configuring the RAS with a Web browser...
  • Page 40 Model LRA2900A RAS Getting Started Guide 2. Click on Modify . The Modify Dial-In window appears (see figure 24). Figure 24. Modify Dial-In window, Login section 3. The IP address pool contains the IP addresses that are assigned dynamically to the dial-in connections.

  • Page 41: Configuring The Default Gateway

    2. Type the IP address of the router forwarding packets to the Internet in the Gateway box. This is the default gateway. 3. Click on the button. Add Route Routing Info… , then click on Figure 26. IP Routing Information window Model LRA2900A RAS Getting Started Guide (see figure 26). Configuring the RAS with a Web browser...

  • Page 42: Configuring Line Settings And Signaling For E1

    Model LRA2900A RAS Getting Started Guide Configuring line settings and signaling for E1 T1/E1 Link Configuration Menu 1. Select on the Link: 1 corresponds to Line 1 on the RAS. This is the primary link for dial-in callers. Under Link 1, Click Configuration...

  • Page 43: Configuring The Line Settings

    (see figure 28 on page 42) and choose from the following window, until the Signaling Settings section appears (see pop-up menu (see figure 29) and choose CTR4(3). Model LRA2900A RAS Getting Started Guide Configuring the RAS with a Web browser...

  • Page 44: Setting The Line Signaling For An E1/R2 Line

    The called Number is the number a user dials to call into the RAS. 9. Set the First/Middle and Last Response Codes. These are the codes the switch expects after each digit sent by the switch.

  • Page 45: Channel Assignment

    This number is the calling party’s phone number or Caller-ID informa- tion. 12. Set the First/Middle and Last Response Codes. These are the codes the switch expects after each digit sent by the switch. 13. Click on Submit signaling is now configured for MFC-R2.

  • Page 46: Configuring Line Settings And Signaling For T1

    Model LRA2900A RAS Getting Started Guide Configuring line settings and signaling for T1 T1/E1 Link Configuration Menu 1. Select on the page 42). Link: 1 corresponds to Line 1 on the RAS. This is the primary link for dial-in callers. Under Link 1, Click Configuration...

  • Page 47: Channel Assignment

    Channels 25 through 30 are ignored for . The Home window appears (see figure 17 on page 34). button (see figure 19 on page 36). Record Current Configuration Model LRA2900A RAS Getting Started Guide button before Saving your configuration...
  • Page 48 Model LRA2900A RAS Getting Started Guide 4. To import or export a configuration, click on Import/Export main window (see figure 32). 5. To export the flash configuration, click on the access server will display text configuration information resembling that shown in figure 33.

  • Page 49: Completing The Installation

    5. Verify that after 10 seconds, the Link A Error LED extinguishes, indicating that the RAS is satisfied with the network signal and that the link is ready for use. Model LRA2900A RAS Getting Started Guide option on your browser (see figure 34). For example, Save .

  • Page 50: Completing The Installation

    Model LRA2900A RAS Getting Started Guide Note If the RAS does not respond as described, the most likely cause is that the RAS default settings are not compatible with the T1/E1 line. If this is the case, use the RS-232 CONFIG port to correct the RAS set- tings.
  • Page 51 3 • Configuring the RAS for operation Model LRA2900A RAS Getting Started Guide Completing the installation...

  • Page 52: Operation And Shutdown

    Chapter 4 Operation and shutdown Chapter contents Introduction ...53 Activating the RAS ...53 De-activating the RAS ...53...

  • Page 53: Introduction

    Once the RAS has been installed, no operator action is required under normal conditions; the RAS is designed for unattended operation. The RAS does not have a power switch. When either power supply is connected to power, the RAS will immediately begin its boot-up cycle. However, both power supplies must be connected to power for the redundancy feature to work.

  • Page 54: Troubleshooting And Maintenance

    Chapter 5 Troubleshooting and maintenance Chapter contents Introduction ...55 Fault analysis ...56 Periodic maintenance ...58 Calibration ...58 Maintenance...58 Replacing the RAS ...58 Exporting the current RAS configuration ...58 Removing the defective RAS ...60 Installing the replacement RAS ...61 Verifying the hardware installation ...61 Importing a saved configuration ...61 Completing the installation ...65...

  • Page 55: Introduction

    This chapter describes troubleshooting and fault analysis that can be performed by the operator. If you require more help, contact Black Box technical support at 724-746-5500. Refer to table 4 for a list of common symp- toms and suggested remedies.

  • Page 56: Fault Analysis

    Model LRA2900A RAS Getting Started Guide Fault analysis The following procedures outline steps you should follow when troubleshooting a RAS malfunction. 1. If possible, talk to the person who filed the trouble complaint and determine the operational symptoms. Record the symptoms on the appropriate trouble report form (include the front panel LED indications).
  • Page 57 WAN PORT— FRAME Front panel WAN PORT— ERROR Front panel 10/100 ETHERNET Rear panel 10/100 ETHERNET Rear panel Model LRA2900A RAS Getting Started Guide Table 5. LED definitions Color Status Green • A valid link has not been detected. •...

  • Page 58: Periodic Maintenance

    Model LRA2900A RAS Getting Started Guide Periodic maintenance Other than using a lint-free cloth to clean dust off the RAS chassis, the RAS requires no periodic maintenance. Calibration The RAS requires no calibration. Maintenance This section describes replacing the RAS.
  • Page 59 3. To export the flash configuration, click on the access server will display text configuration information resembling that shown in figure 36. Figure 36. Typical access server flash memory configuration data Model LRA2900A RAS Getting Started Guide , then click on the Record Current Configuration...

  • Page 60: Removing The Defective Ras

    Model LRA2900A RAS Getting Started Guide 4. To save the displayed data as a text file, select the ple, under Netscape, select File the export parameters to a text file. Select the location where you want the file stored, type a file name, and...

  • Page 61: Installing The Replacement Ras

    2. Start a new VT-100 terminal session configured with the following characteristics: – Direct connection to COM port – 19.2 kbps – 8 bits – No Parity – 1 Stop bit – No flow control Model LRA2900A RAS Getting Started Guide Maintenance...
  • Page 62 Model LRA2900A RAS Getting Started Guide 3. Set up HyperTerminal™ as follows: – Open a HyperTerminal session. – Enter a name for this connection. – Click on the Connect using: pop-up menu and choose the Direct to ComX option (where X is the number of the COM port onto which you connected the cable in step 1) (see figure 38).
  • Page 63 5 • Troubleshooting and maintenance Model LRA2900A RAS Getting Started Guide – Configure the Settings for Function, arrow and ctrl keys act as to Terminal keys as shown in figure 40. Figure 40. Terminal keys configuration Press <RETURN> to display the login window (see figure 41).
  • Page 64 Model LRA2900A RAS Getting Started Guide 5. Type superuser as the default username and password, then press <RETURN>. The Top Level Man- agement window displays (see figure 42). Figure 42. VT-100 Top Level Management window 6. Select option m System.

  • Page 65: Completing The Installation

    Verify that the yellow LED is either flashing yellow (meaning that packets are being received at the Ether- net port) or solid yellow (meaning that the link is valid but no packets are being received). The RAS is operational. Model LRA2900A RAS Getting Started Guide , then click on the Hard Reset after importing configu-...
  • Page 66 © Copyright 2002. Black Box Corporation. All rights reserved. Released: June 28, 2002 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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