Sharp MX-C312 Operation Manual page 765

Problem
Printing does not take
place.
Printing does not take
place.
Point to check
Is the IP address selected correctly?
(Windows)
Are you using a printer port created
using Standard TCP/IP Port?
(Windows XP/Server 2003/Vista/
Server 2008/7)
Is your computer in an unstable state?
Is the machine specified correctly in the
software application that you are using
for printing?
Are the network connection devices
operating normally?
Is the I/O timeout setting too short?
Was a Notice Page printed?
Have functions been disabled by the
administrator?
If the machine does not have a permanent IP address
(the machine receives an IP address from a DHCP
server), printing will not be possible if the IP address
changes. Print the "All Custom Setting List" in the
system settings and check the IP address of the
machine. If the IP address has changed, change the
port setting in the printer driver.
➞ System Settings > "List Print (User)" > "All Custom
Setting List"
☞
Start Guide
If the IP address changes frequently, it is recommended
that a permanent IP address be assigned to the machine.
➞ System Settings (Administrator) > "Network Settings"
When a port created with Standard TCP/IP Port in
Windows is used and the [SNMP Status Enabled]
checkbox is
Change the [SNMP Status Enabled] checkbox to
☞
"SOFTWARE
Printing is sometimes not possible when you run
multiple applications at once or there is insufficient
memory or hard drive space. Restart your computer.
Make sure that the printer driver of the machine is
selected in the Print window of the application.
If the printer driver does not appear in the list of
available printer drivers, it may not be installed correctly.
Remove the printer driver and then install it once again.
☞
"SOFTWARE
Make sure that the routers and other network
connection devices are operating correctly. If a device is
not powered on or is in an error state, see the manual of
the device to correct the problem.
If the I/O timeout setting is too short, errors may occur
while writing to the printer. Ask the administrator of the
machine to configure an appropriate time in "I/O Timeout".
➞ System Settings (Administrator) > "Printer Settings" >
"Interface Settings" > "I/O Timeout"
A Notice Page will be printed to indicate the cause of the
problem if a print job cannot be performed as specified
and the cause is not shown in the display. Read the
printed page and take appropriate action.
For example, a notice page will be printed in the
following situations.
• The print job is too large to fit in memory.
• A function that has been prohibited by the
administrator is specified.
By factory default, Notice Pages are not printed.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.
8-22
TROUBLESHOOTING
Solution
, it may not be possible to print correctly.
SETUP" (page 1-80)
SETUP" (page 1-80)
Contents
.