Sharp MX-C312 Operation Manual

Sharp MX-C312 Operation Manual

Digital full colour multifunctional system
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Table of Contents
Search based on
Search based on
what you want to do
what you want to do
MAKE A COPY
PRINT A DOCUMENT
SCAN AN IMAGE /
SEND AN INTERNET FAX

OPERATION GUIDE

SEND A FAX
SAVE A JOB AND
REUSE IT LATER
Search using the
Search using the
table of contents
table of contents
BEFORE USING THE MACHINE
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILING
SYSTEM SETTINGS
TROUBLESHOOTING
About Operation Guide

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Table of Contents
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  Summary of Contents for Sharp MX-C312

  • Page 1: Operation Guide

    OPERATION GUIDE Search based on Search based on Search using the Search using the what you want to do what you want to do table of contents table of contents BEFORE USING THE MACHINE COPIER PRINTER MAKE A COPY PRINT A DOCUMENT SEND A FAX FACSIMILE SCANNER / INTERNET FAX...
  • Page 2: Make A Copy

    MAKE A COPY Conserve Reduce copy Make a copy of this Make a copy on mistakes type of original this type of paper Add the date or Assemble output page numbers into a pamphlet Other convenient functions...
  • Page 3 Conserve Copy multiple pages on Copy on both sides of the one side of one sheet of paper paper Copy on the front and back of a card...
  • Page 4 Reduce copy mistakes Print one set of copies for proofing...
  • Page 5 Make a copy of this type of original More original pages than Mixed colour and black & white originals can be loaded at once Mixed-size originals Bulky original (shadows appear at edges)
  • Page 6 Make a copy on this type of paper Envelopes and other Transparency film special media...
  • Page 7 Add the date or page numbers Add the date Add a stamp Add the page number Add text...
  • Page 8 Assemble output into a pamphlet Create a pamphlet Staple output Create a blank margin for punching...
  • Page 9: Other Convenient Functions

    Other convenient functions Functions used for specific purposes Make a copy of arranged photos Make a mirror-image copy Copy onto the centre of the paper Make a negative copy Convenient functions Give priority to a copy job Check the status of a reserved job Copy a thin original Adjust the colour...
  • Page 10: Print A Document

    PRINT A DOCUMENT Conserve Print without a Print attractive Assemble output computer output into a pamphlet Print on this type Add text or an of paper image Other convenient functions...
  • Page 11 Conserve Print on both sides of the Print multiple pages on one paper side of the paper...
  • Page 12 Print without a computer F T P Print a file on an FTP Print a file in a USB memory device Print a file in a network Print a file stored in the folder machine...
  • Page 13 Print attractive output Print matching the size of Adjust the brightness and the paper contrast Print using colour settings Bring out faint text and suitable for the data lines Adjusting line widths when Select the print mode printing (Line Width Printing)
  • Page 14 Assemble output into a pamphlet Create a pamphlet Staple output Create a blank margin for Print specific pages on the punching front side of the paper...
  • Page 15 Print on this type of paper Envelopes Transparency film Print specific pages on Rotate the image 180 different paper degrees...
  • Page 16 Add text or an image Add a watermark to print Overlay an image on the data print data Overlay a fixed form on the print data...
  • Page 17 Other convenient functions Correct the size or orientation of the print data Enlarge or reduce the print image Print a mirror-image Security is important Print confidentially Print an encrypted PDF file Functions used for specific purposes Print an "invoice copy" Create a large poster Convenient functions Give priority to a print job...
  • Page 18 SEND A FAX Conserve Send this type of Prevent transmission to Send a clear document the wrong destination document Save trouble Security is important Other convenient functions...
  • Page 19 Conserve Send when the rate is Check received data before lowest printing Relay a transmission through a branch office...
  • Page 20 Send this type of document Bulky original (shadows More original pages than appear at edges) can be loaded at once ID card or other card Original printed on both sides...
  • Page 21 Prevent transmission to the wrong destination Check the destination once Check the result of more before sending transmission Check the log of previous transmissions...
  • Page 22 Send a clear document Adjust the exposure Adjust the image quality Specify the size before Send without shadows at sending the edges...
  • Page 23 Save trouble Store frequently used Send to multiple settings destinations X X X X - 6 7 8 9 X X X X - 6 7 8 9 X X X X - 9 8 7 4 X X X X - 9 8 7 4 View the transmission log Easily specify an address X X X X - 4 5 6 7...
  • Page 24 Security is important Check the destination once Send confidentially more before sending Initiate reception of a Print protected reception document from a sending data machine Send a document at the other machine's request...
  • Page 25 Other convenient functions Convenient management functions Forward a received fax to a network address Print a list of addresses Convenient functions Send a thin original Select a transmission destination from a global address book Give priority to a transmission Use an extension phone...
  • Page 26 SCAN AN IMAGE / SEND AN INTERNET FAX Send a clear Send this type of Prevent transmission to Send a smaller image document the wrong destination file Save trouble Scan from my computer Other convenient functions...
  • Page 27 Send a clear image Adjust the contrast or Adjust the resolution image quality before sending Send without shadows at Suppress the background of the edges a transmitted document...
  • Page 28 Send this type of document Bulky original (shadows More original pages than appear at edges) can be loaded at once Original with background Original printed on both sides...
  • Page 29 Prevent transmission to the wrong destination Check the result of Check the log of previous transmission transmissions...
  • Page 30 Send a smaller file Send at low resolution Compress a file before sending Reduce an image before Send an image in black & sending white ID or other card...
  • Page 31 Save trouble Store frequently used Send to multiple settings destinations a a a @ a a . a a . c a a a @ a a . a a . c o b b b @ b b . b b . b b b @ b b .
  • Page 32 Other convenient functions Convenient management functions Forward a received fax to a network address Print a list of transmission destinations Convenient functions Scan a thin original Select a transmission destination from a global address book Send at a specified time Give priority to a transmission Send in USB memory mode...
  • Page 33 SAVE A JOB AND REUSE IT LATER Search for a file Organize my files Save an important Print a batch of document files...
  • Page 34 Search for a file Search for a file using a Search by checking the keyword contents of files...
  • Page 35 Organize my files Delete a file Delete all files Periodically delete files Change the folder...
  • Page 36 ABOUT OPERATION GUIDE There are two ways to search for a topic in this guide: you can use an "I want to..." menu, or you can use a regular table of contents. The following explanation assumes that Adobe Reader 8.0 is being used (Some buttons do not appear in the default state.).
  • Page 37: How To Use This Manual

    HOW TO USE THIS MANUAL Click a button below to move to the page that you wish to view. (1) (2) (3) Return to top page button Adobe Reader Help button If an operation does not proceed as expected, click this Opens Adobe Reader Help.
  • Page 38: Manuals Provided With The Machine

    MANUALS PROVIDED WITH THE MACHINE Operation manuals in PDF format (this manual) The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals is explained in "Downloading the Operation Guide"...
  • Page 39 • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
  • Page 40: Trademark Acknowledgments

    • IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation. • Sharpdesk is a trademark of Sharp Corporation. • Sharp OSA is a trademark of Sharp Corporation. • RealVNC is a trademark of RealVNC Limited. • All other trademarks and copyrights are the property of their respective owners.
  • Page 41: Storage Of Supplies

    Standard supplies for this product that can be replaced by the user include paper, toner cartridges, and staple cartridges for the finisher. Be sure to use only SHARP-specified products for the toner cartridges, finisher staple cartridge, and transparency film. For best copying results, be sure to use only Sharp Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products.
  • Page 42: Table Of Contents

    • AUTHENTICATION BY LOGIN NAME / SHARP OSA ......1-46 PASSWORD......1-19 •...
  • Page 43 BEFORE USING THE MACHINE MACHINE SPECIFICATIONS / COPIER REPLACING SUPPLIES AND SPECIFICATIONS ......1-116 MAINTENANCE REPLACING THE TONER CARTRIDGES..1-49 REPLACING THE TONER COLLECTION CONTAINER .
  • Page 44: Part Names And Functions

    BEFORE USING THE MACHINE BEFORE USING THE MACHINE This section provides basic information about the machine. Please read this chapter before using the machine. PART NAMES AND FUNCTIONS EXTERIOR When a finisher is installed Automatic document feeder Main power switch This is used to power on the machine.
  • Page 45 BEFORE USING THE MACHINE (10) (11) (12) (10) Tray 1 (12) USB connector (A type) This holds paper. Supports USB 2.0 (Hi-Speed). ☞ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30) This is used to connect a USB device such as USB memory to the machine.
  • Page 46: Interior

    BEFORE USING THE MACHINE INTERIOR (13) (14) (15) (16) (17) (18) Toner collection container removed and main charger cover open (19) (20) (21) (22) (23) (13) Developer cartridges (18) Paper reversing section This contains the developer that is necessary to transfer This is used when 2-sided printing is performed.
  • Page 47: Automatic Document Feeder And Document Glass

    BEFORE USING THE MACHINE AUTOMATIC DOCUMENT FEEDER AND DOCUMENT GLASS (4) (5) Paper feed roller Scanning area This roller rotates to automatically feed the original. Originals placed in the document feeder tray are scanned here. Document feeding area cover ☞ REGULAR MAINTENANCE (page 1-63) Open this cover to remove an original misfeed or clean...
  • Page 48: Side And Back

    BEFORE USING THE MACHINE SIDE AND BACK USB connector (A type) Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory to the machine. This connector is not initially available for use. If you wish to use the connector, contact your service technician.
  • Page 49: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL JOB STATUS SYSTEM SETTINGS READY PRINT DATA LINE IMAGE SEND DATA LOGOUT HOME Touch panel Numeric keys Messages and keys appear in the touch panel display. These are used to enter the number of copies, fax Touch the displayed keys to perform a variety of numbers, and other numerical values.
  • Page 50 BEFORE USING THE MACHINE (10) JOB STATUS SYSTEM SETTINGS READY PRINT DATA LINE IMAGE SEND DATA LOGOUT HOME (11) (12) (13) (14) (15) (16) (17) [BLACK & WHITE START] key (14) [STOP] key ( Press this key to copy or scan an original in black and Press this key to stop a copy job or scanning of an white.
  • Page 51: Touch Panel

    BEFORE USING THE MACHINE TOUCH PANEL This section explains how to use the touch panel. • To enter text, see "ENTERING TEXT" (page 1-78). • For information on the screens and procedures for using the system settings, see "Common Operation Methods"...
  • Page 52 BEFORE USING THE MACHINE Example 4 Function Review Colour Mode Special Modes Full Colour Shift:Right Margin Shift 2-Sided Copy Front:10mm/Back:10mm Plain Erase Edge:10mm Output Exposure Auto File Quick File Copy Ratio Original Paper Select 100% Auto Plain When at least one special mode is selected, the key can be touched to display a list of the key appears in the base screen.
  • Page 53: Status Display

    BEFORE USING THE MACHINE STATUS DISPLAY When the base screen of a mode appears, the right side of the touch panel shows the machine's status. The information shown is explained below. Example: Basic screen of copy mode Copies in progress from tray 1. Job Status Job Status Interrupt...
  • Page 54: System Bar

    BEFORE USING THE MACHINE SYSTEM BAR The system bar appears at the bottom of the touch panel. The items that appear in the system bar are explained below. MFP Status Colour Mode Special Modes 020/015 Full Colour 2-Sided Copy Copying Plain Output 020/015...
  • Page 55 BEFORE USING THE MACHINE This icon appears when the data security kit is being used. The icon appears when the machine is communicating with an external application. Brightness adjustment key Touch this key to adjust the brightness of the touch panel.
  • Page 56: Turning The Power On And Off

    BEFORE USING THE MACHINE TURNING THE POWER ON AND OFF The machine has two power switches. One is the main power switch on the left side of the machine, and the other is the [POWER] key ( ) on the upper right side of the operation panel. Main power switch [POWER] key When the main power switch is switched on, the main...
  • Page 57: Energy Save Functions

    BEFORE USING THE MACHINE ENERGY SAVE FUNCTIONS This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution. Preheat Mode (Low power mode) Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the machine remains in the standby state for the interval of time set in "Preheat Mode Setting"...
  • Page 58: User Authentication

    BEFORE USING THE MACHINE USER AUTHENTICATION User authentication restricts the use of the machine to users that have been registered. The functions that each user is allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace. When the administrator of the machine has enabled user authentication, each user must log in to use the machine.
  • Page 59 BEFORE USING THE MACHINE Touch the [OK] key. User Authentication After the entered user number is authenticated, the user count screen will appear briefly. Usage status : used/remaining pages Black-white : 87,654,321/12,345,678 Full colour : 87,654,321/12,345,678 2-colour : 87,654,321/12,345,678 Single colour: 87,654,321/12,345,678 Admin Login When page limits have been set in "Pages Limit Group List"...
  • Page 60: Authentication By Login Name / Password

    BEFORE USING THE MACHINE AUTHENTICATION BY LOGIN NAME / PASSWORD The following procedure is used to log in using a login name and password received from the administrator of the machine or the administrator of the LDAP server. User Authentication Login Name User Name Password...
  • Page 61 BEFORE USING THE MACHINE Touch the [Password] key. User Authentication A text entry screen for entering the password will appear. Enter your password that is stored in "User List" in the system Login Name settings (administrator). User Name User 0001 Password If you are logging in to a LDAP server, enter the password that Auth to:...
  • Page 62 BEFORE USING THE MACHINE Touch the [OK] key. User Authentication After the entered login name and password are authenticated, the user count screen will appear briefly. Login Name User Name User 0001 Usage status : used/remaining pages Password Black-white : 87,654,321/12,345,678 Full colour : 87,654,321/12,345,678 Auth to: Login Locally...
  • Page 63: Home Screen

    Application Keys It is possible to display a combined total of eight Sharp OSA application shortcuts and my menu shortcuts. Shortcuts to functions can be registered as keys in the my menu screen. When a shortcut key is touched, the screen for that function appears.
  • Page 64: Remote Operation Of The Machine

    BEFORE USING THE MACHINE REMOTE OPERATION OF THE MACHINE The remote operation function allows you to operate the machine from your computer. When this function is added, the same screen as the operation panel screen appears on your computer. This allows you to operate the machine from your computer in the same way as if you were standing in front of the machine.
  • Page 65: Items Recorded In The Job Log

    BEFORE USING THE MACHINE ITEMS RECORDED IN THE JOB LOG The machine records the jobs that are performed in the job log. The main information that is recorded in the job log is described below. • To make it easy to total the usage counts of differently configured machines, the items recorded in the job log are fixed, regardless of what peripheral devices are installed or the objective of the recording.
  • Page 66 BEFORE USING THE MACHINE Item name Description Main items Number of Reserved Number of specified sets or reserved destinations. Sets Number of Completed Number of completed sets or number of destinations to which Sets transmission was successfully completed. Number of Reserved Number of reserved original pages of a copy, print, scan job, or other Pages job.
  • Page 67 BEFORE USING THE MACHINE Item name Description Detailed Items Original Size Size of scanned original. For a document filing print job, the paper size of the file. Original Type Original type (text, printed photo, etc.) set in the exposure settings screen.
  • Page 68: Loading Paper

    "MACHINE SPECIFICATIONS / COPIER SPECIFICATIONS" (page 1-116). • Plain paper other than SHARP standard paper (60 g/m to 105 g/m (16 lbs. to 28 lbs.)) Recycled paper, coloured paper and pre-punched paper must meet the same specifications as plain paper. Contact your dealer or nearest authorised service representative for advice on using these types of paper.
  • Page 69: Print Side Face Up Or Face Down

    BEFORE USING THE MACHINE Types of paper that can be used in each tray The following types of paper can be loaded in each tray. " " in the table indicates "cannot be used". – Tray 1/Tray 2/Tray 3/Tray 4 Bypass tray Plain paper Permitted...
  • Page 70 • The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest authorised service representative for advice on using these types of paper.
  • Page 71: Tray Settings For Tray 1 To 4

    BEFORE USING THE MACHINE TRAY SETTINGS FOR TRAY 1 TO 4 LOADING PAPER AND CHANGING THE PAPER SIZE A maximum of 500 sheets of paper from size A5 to A4 (5-1/2" x 8-1/2" to size 8-1/2" x 14") can be loaded in trays 1 and 2. A maximum of 500 sheets of paper from size B5 to A4 (7-1/4"...
  • Page 72 BEFORE USING THE MACHINE Insert the paper into the tray. Load the paper with the print side face up. The stack must not be higher than the indicator line (maximum of 500 sheets). Indicator line • If paper is loaded higher than the line, paper misfeeds may occur. •...
  • Page 73: 500-Sheet Paper Feed Unit Specifications

    Paper capacity 500 sheets (80 g/m (21 lbs.)) x 1 tray Paper types SHARP-recommended plain paper, recycled paper, and coloured paper When "Auto-AB" detection is selected: Automatic paper size A4, B5, A5*, 216 mm x 330 mm (8-1/2" x 13") detection When "Auto-Inch"...
  • Page 74: Loading Paper In The Bypass Tray

    BEFORE USING THE MACHINE LOADING PAPER IN THE BYPASS TRAY The bypass tray can be used to print on plain paper, envelopes, label sheets, and other special media. Up to 100 sheets of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar to the other trays. Open the bypass tray.
  • Page 75: Important Points When Using The Bypass Tray

    IMPORTANT POINTS WHEN USING THE BYPASS TRAY • When using plain paper other than SHARP standard paper or special media other than SHARP-recommended transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet at a time.
  • Page 76: Loading Envelopes

    BEFORE USING THE MACHINE Loading envelopes When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below. Only the front side of envelopes can be printed on. Be sure to place the front side face down. When loading envelopes, load one envelope at a time.
  • Page 77: Originals

    BEFORE USING THE MACHINE ORIGINALS This section explains how to place originals in the automatic document feeder and on the document glass. PLACING THE ORIGINAL PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT FEEDER This section explains how to place originals in the automatic document feeder. Allowed original sizes Minimum original size Maximum original size...
  • Page 78: Place The Originals

    BEFORE USING THE MACHINE Make sure an original does not remain on the document glass. Open the automatic document feeder, make sure that an original is not on the document glass, and then gently close the automatic document feeder. When closing the automatic document feeder, take care that your fingers do not become pinched. Adjust the original guides to the size of the originals.
  • Page 79: Placing The Original On The Document Glass

    BEFORE USING THE MACHINE PLACING THE ORIGINAL ON THE DOCUMENT GLASS This section explains how to place the original on the document glass. Allowed original sizes When the original is a non-standard size, see the Maximum original size appropriate explanation below for the mode you are using.
  • Page 80: Placing A Thick Book

    BEFORE USING THE MACHINE Placing a thick book When scanning a thick book or other thick original, follow the steps below to press the book down. (1) Slightly lift the left and right sides of the automatic document feeder. The automatic document feeder will rise. (2) Slowly close the automatic document feeder.
  • Page 81: Peripheral Devices

    PERIPHERAL DEVICES This section describes the peripheral devices that can be used with the machine and explains how to use the finisher, as well as Sharp OSA (application communication module and external account module). PERIPHERAL DEVICES Peripheral devices can be installed on the machine to increase its range of functionality.
  • Page 82 MX-US10 Sharpdesk 50 licence kit MX-US50 Sharpdesk 100 licence kit MX-USA0 Sharp OSA Network Scanner Tool This is an application that streamlines scan operations, such as MX-UN01A 1 License Kit the automatic sorting of scanned data into folders. Sharp OSA Network Scanner Tool...
  • Page 83: Finisher

    BEFORE USING THE MACHINE FINISHER The finisher is equipped with the offset function, which offsets each set of output from the previous set. In addition, each set of sorted output can be stapled. PART NAMES The following parts can be accessed when the finisher is open. Output tray Front cover Stapled and offset output is delivered to this tray.
  • Page 84: Finisher Specifications

    BEFORE USING THE MACHINE FINISHER SPECIFICATIONS Model MX-FN12 A4, B5, A5, 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11", Paper sizes 7-1/4" x 10-1/2", 5-1/2" x 8-1/2", envelopes, 16K Thin paper (55 g/m to 59 g/m (15 lbs.
  • Page 85: Business Card Feeder

    BEFORE USING THE MACHINE BUSINESS CARD FEEDER This feeder attaches to the automatic document feeder and is used to automatically scan business cards. Open the original guide to the maximum width. Place the business card feeder on the document feeder tray. (1) Place the business card feeder in the centre of the document feeder tray.
  • Page 86: Business Card Feeder Specifications

    BEFORE USING THE MACHINE BUSINESS CARD FEEDER SPECIFICATIONS Model MX-BTX1 51 mm x 89 mm to 55 mm x 91 mm Sizes (2-1/64" x 3-33/64" to 2-11/64" x 3-19/32") Business card* Thickness 0.1 mm to 0.2 mm (0.004" to 0.008") Scanning Single-sided (face-up) Capacity...
  • Page 87: Sharp Osa

    Sharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to a digital multifunction machine over a network. When a digital multifunction machine that supports Sharp OSA is used, the operation panel controls and functions of the machine such as scan send can be linked to an external application.
  • Page 88: External Account Module (Mx-Amx3)

    The two modes for using an external account application operate as explained below. External authentication mode When the [Enable Authentication by External Server] checkbox is selected in "External Account Setting" of "Sharp OSA Settings" in the system settings (administrator), the machine enters external authentication mode. When the machine is powered on in external authentication mode, the machine accesses the external account application and displays the login screen.
  • Page 89 OFF" (page 1-15). External count mode When only the [External Account Control] setting is enabled in "External Account Setting" of "Sharp OSA Settings" in the system settings (administrator), the machine enters external count mode. Unlike external authentication mode, when the machine is started in "external count mode", the login screen of the external account application is not displayed.
  • Page 90: Replacing Supplies And Maintenance

    BEFORE USING THE MACHINE REPLACING SUPPLIES AND MAINTENANCE This section explains the procedures for replacing supplies such as toner and staple cartridges and routine maintenance. REPLACING THE TONER CARTRIDGES Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. In copy mode Ready to scan for copy.
  • Page 91 BEFORE USING THE MACHINE Pull the toner cartridge toward you. Example: Replacing the yellow toner cartridge Tak