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Sharp MX-C312 Operation Manual

Digital full colour multifunctional system
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Table of Contents
Search based on
Search based on
what you want to do
what you want to do
MAKE A COPY
PRINT A DOCUMENT
SCAN AN IMAGE /
SEND AN INTERNET FAX

OPERATION GUIDE

SEND A FAX
SAVE A JOB AND
REUSE IT LATER
Search using the
Search using the
table of contents
table of contents
BEFORE USING THE MACHINE
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILING
SYSTEM SETTINGS
TROUBLESHOOTING
About Operation Guide

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Table of Contents
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  Summary of Contents for Sharp MX-C312

  • Page 1: Operation Guide

    OPERATION GUIDE Search based on Search based on Search using the Search using the what you want to do what you want to do table of contents table of contents BEFORE USING THE MACHINE COPIER PRINTER MAKE A COPY PRINT A DOCUMENT SEND A FAX FACSIMILE SCANNER / INTERNET FAX...
  • Page 2: Make A Copy

    MAKE A COPY Conserve Reduce copy Make a copy of this Make a copy on mistakes type of original this type of paper Add the date or Assemble output page numbers into a pamphlet Other convenient functions...
  • Page 3 Conserve Copy multiple pages on Copy on both sides of the one side of one sheet of paper paper Copy on the front and back of a card...
  • Page 4 Reduce copy mistakes Print one set of copies for proofing...
  • Page 5 Make a copy of this type of original More original pages than Mixed colour and black & white originals can be loaded at once Mixed-size originals Bulky original (shadows appear at edges)
  • Page 6 Make a copy on this type of paper Envelopes and other Transparency film special media...
  • Page 7 Add the date or page numbers Add the date Add a stamp Add the page number Add text...
  • Page 8 Assemble output into a pamphlet Create a pamphlet Staple output Create a blank margin for punching...
  • Page 9: Other Convenient Functions

    Other convenient functions Functions used for specific purposes Make a copy of arranged photos Make a mirror-image copy Copy onto the centre of the paper Make a negative copy Convenient functions Give priority to a copy job Check the status of a reserved job Copy a thin original Adjust the colour...
  • Page 10: Print A Document

    PRINT A DOCUMENT Conserve Print without a Print attractive Assemble output computer output into a pamphlet Print on this type Add text or an of paper image Other convenient functions...
  • Page 11 Conserve Print on both sides of the Print multiple pages on one paper side of the paper...
  • Page 12 Print without a computer F T P Print a file on an FTP Print a file in a USB memory device Print a file in a network Print a file stored in the folder machine...
  • Page 13 Print attractive output Print matching the size of Adjust the brightness and the paper contrast Print using colour settings Bring out faint text and suitable for the data lines Adjusting line widths when Select the print mode printing (Line Width Printing)
  • Page 14 Assemble output into a pamphlet Create a pamphlet Staple output Create a blank margin for Print specific pages on the punching front side of the paper...
  • Page 15 Print on this type of paper Envelopes Transparency film Print specific pages on Rotate the image 180 different paper degrees...
  • Page 16 Add text or an image Add a watermark to print Overlay an image on the data print data Overlay a fixed form on the print data...
  • Page 17 Other convenient functions Correct the size or orientation of the print data Enlarge or reduce the print image Print a mirror-image Security is important Print confidentially Print an encrypted PDF file Functions used for specific purposes Print an "invoice copy" Create a large poster Convenient functions Give priority to a print job...
  • Page 18 SEND A FAX Conserve Send this type of Prevent transmission to Send a clear document the wrong destination document Save trouble Security is important Other convenient functions...
  • Page 19 Conserve Send when the rate is Check received data before lowest printing Relay a transmission through a branch office...
  • Page 20 Send this type of document Bulky original (shadows More original pages than appear at edges) can be loaded at once ID card or other card Original printed on both sides...
  • Page 21 Prevent transmission to the wrong destination Check the destination once Check the result of more before sending transmission Check the log of previous transmissions...
  • Page 22 Send a clear document Adjust the exposure Adjust the image quality Specify the size before Send without shadows at sending the edges...
  • Page 23 Save trouble Store frequently used Send to multiple settings destinations X X X X - 6 7 8 9 X X X X - 6 7 8 9 X X X X - 9 8 7 4 X X X X - 9 8 7 4 View the transmission log Easily specify an address X X X X - 4 5 6 7...
  • Page 24 Security is important Check the destination once Send confidentially more before sending Initiate reception of a Print protected reception document from a sending data machine Send a document at the other machine's request...
  • Page 25 Other convenient functions Convenient management functions Forward a received fax to a network address Print a list of addresses Convenient functions Send a thin original Select a transmission destination from a global address book Give priority to a transmission Use an extension phone...
  • Page 26 SCAN AN IMAGE / SEND AN INTERNET FAX Send a clear Send this type of Prevent transmission to Send a smaller image document the wrong destination file Save trouble Scan from my computer Other convenient functions...
  • Page 27 Send a clear image Adjust the contrast or Adjust the resolution image quality before sending Send without shadows at Suppress the background of the edges a transmitted document...
  • Page 28 Send this type of document Bulky original (shadows More original pages than appear at edges) can be loaded at once Original with background Original printed on both sides...
  • Page 29 Prevent transmission to the wrong destination Check the result of Check the log of previous transmission transmissions...
  • Page 30 Send a smaller file Send at low resolution Compress a file before sending Reduce an image before Send an image in black & sending white ID or other card...
  • Page 31 Save trouble Store frequently used Send to multiple settings destinations a a a @ a a . a a . c a a a @ a a . a a . c o b b b @ b b . b b . b b b @ b b .
  • Page 32 Other convenient functions Convenient management functions Forward a received fax to a network address Print a list of transmission destinations Convenient functions Scan a thin original Select a transmission destination from a global address book Send at a specified time Give priority to a transmission Send in USB memory mode...
  • Page 33 SAVE A JOB AND REUSE IT LATER Search for a file Organize my files Save an important Print a batch of document files...
  • Page 34 Search for a file Search for a file using a Search by checking the keyword contents of files...
  • Page 35 Organize my files Delete a file Delete all files Periodically delete files Change the folder...
  • Page 36 ABOUT OPERATION GUIDE There are two ways to search for a topic in this guide: you can use an "I want to..." menu, or you can use a regular table of contents. The following explanation assumes that Adobe Reader 8.0 is being used (Some buttons do not appear in the default state.).
  • Page 37: How To Use This Manual

    HOW TO USE THIS MANUAL Click a button below to move to the page that you wish to view. (1) (2) (3) Return to top page button Adobe Reader Help button If an operation does not proceed as expected, click this Opens Adobe Reader Help.
  • Page 38: Manuals Provided With The Machine

    MANUALS PROVIDED WITH THE MACHINE Operation manuals in PDF format (this manual) The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals is explained in "Downloading the Operation Guide"...
  • Page 39 • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
  • Page 40: Trademark Acknowledgments

    • IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation. • Sharpdesk is a trademark of Sharp Corporation. • Sharp OSA is a trademark of Sharp Corporation. • RealVNC is a trademark of RealVNC Limited. • All other trademarks and copyrights are the property of their respective owners.
  • Page 41: Storage Of Supplies

    Standard supplies for this product that can be replaced by the user include paper, toner cartridges, and staple cartridges for the finisher. Be sure to use only SHARP-specified products for the toner cartridges, finisher staple cartridge, and transparency film. For best copying results, be sure to use only Sharp Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products.
  • Page 42: Table Of Contents

    • AUTHENTICATION BY LOGIN NAME / SHARP OSA ......1-46 PASSWORD......1-19 •...
  • Page 43 BEFORE USING THE MACHINE MACHINE SPECIFICATIONS / COPIER REPLACING SUPPLIES AND SPECIFICATIONS ......1-116 MAINTENANCE REPLACING THE TONER CARTRIDGES..1-49 REPLACING THE TONER COLLECTION CONTAINER .
  • Page 44: Part Names And Functions

    BEFORE USING THE MACHINE BEFORE USING THE MACHINE This section provides basic information about the machine. Please read this chapter before using the machine. PART NAMES AND FUNCTIONS EXTERIOR When a finisher is installed Automatic document feeder Main power switch This is used to power on the machine.
  • Page 45 BEFORE USING THE MACHINE (10) (11) (12) (10) Tray 1 (12) USB connector (A type) This holds paper. Supports USB 2.0 (Hi-Speed). ☞ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30) This is used to connect a USB device such as USB memory to the machine.
  • Page 46: Interior

    BEFORE USING THE MACHINE INTERIOR (13) (14) (15) (16) (17) (18) Toner collection container removed and main charger cover open (19) (20) (21) (22) (23) (13) Developer cartridges (18) Paper reversing section This contains the developer that is necessary to transfer This is used when 2-sided printing is performed.
  • Page 47: Automatic Document Feeder And Document Glass

    BEFORE USING THE MACHINE AUTOMATIC DOCUMENT FEEDER AND DOCUMENT GLASS (4) (5) Paper feed roller Scanning area This roller rotates to automatically feed the original. Originals placed in the document feeder tray are scanned here. Document feeding area cover ☞ REGULAR MAINTENANCE (page 1-63) Open this cover to remove an original misfeed or clean...
  • Page 48: Side And Back

    BEFORE USING THE MACHINE SIDE AND BACK USB connector (A type) Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory to the machine. This connector is not initially available for use. If you wish to use the connector, contact your service technician.
  • Page 49: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL JOB STATUS SYSTEM SETTINGS READY PRINT DATA LINE IMAGE SEND DATA LOGOUT HOME Touch panel Numeric keys Messages and keys appear in the touch panel display. These are used to enter the number of copies, fax Touch the displayed keys to perform a variety of numbers, and other numerical values.
  • Page 50 BEFORE USING THE MACHINE (10) JOB STATUS SYSTEM SETTINGS READY PRINT DATA LINE IMAGE SEND DATA LOGOUT HOME (11) (12) (13) (14) (15) (16) (17) [BLACK & WHITE START] key (14) [STOP] key ( Press this key to copy or scan an original in black and Press this key to stop a copy job or scanning of an white.
  • Page 51: Touch Panel

    BEFORE USING THE MACHINE TOUCH PANEL This section explains how to use the touch panel. • To enter text, see "ENTERING TEXT" (page 1-78). • For information on the screens and procedures for using the system settings, see "Common Operation Methods"...
  • Page 52 BEFORE USING THE MACHINE Example 4 Function Review Colour Mode Special Modes Full Colour Shift:Right Margin Shift 2-Sided Copy Front:10mm/Back:10mm Plain Erase Edge:10mm Output Exposure Auto File Quick File Copy Ratio Original Paper Select 100% Auto Plain When at least one special mode is selected, the key can be touched to display a list of the key appears in the base screen.
  • Page 53: Status Display

    BEFORE USING THE MACHINE STATUS DISPLAY When the base screen of a mode appears, the right side of the touch panel shows the machine's status. The information shown is explained below. Example: Basic screen of copy mode Copies in progress from tray 1. Job Status Job Status Interrupt...
  • Page 54: System Bar

    BEFORE USING THE MACHINE SYSTEM BAR The system bar appears at the bottom of the touch panel. The items that appear in the system bar are explained below. MFP Status Colour Mode Special Modes 020/015 Full Colour 2-Sided Copy Copying Plain Output 020/015...
  • Page 55 BEFORE USING THE MACHINE This icon appears when the data security kit is being used. The icon appears when the machine is communicating with an external application. Brightness adjustment key Touch this key to adjust the brightness of the touch panel.
  • Page 56: Turning The Power On And Off

    BEFORE USING THE MACHINE TURNING THE POWER ON AND OFF The machine has two power switches. One is the main power switch on the left side of the machine, and the other is the [POWER] key ( ) on the upper right side of the operation panel. Main power switch [POWER] key When the main power switch is switched on, the main...
  • Page 57: Energy Save Functions

    BEFORE USING THE MACHINE ENERGY SAVE FUNCTIONS This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution. Preheat Mode (Low power mode) Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the machine remains in the standby state for the interval of time set in "Preheat Mode Setting"...
  • Page 58: User Authentication

    BEFORE USING THE MACHINE USER AUTHENTICATION User authentication restricts the use of the machine to users that have been registered. The functions that each user is allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace. When the administrator of the machine has enabled user authentication, each user must log in to use the machine.
  • Page 59 BEFORE USING THE MACHINE Touch the [OK] key. User Authentication After the entered user number is authenticated, the user count screen will appear briefly. Usage status : used/remaining pages Black-white : 87,654,321/12,345,678 Full colour : 87,654,321/12,345,678 2-colour : 87,654,321/12,345,678 Single colour: 87,654,321/12,345,678 Admin Login When page limits have been set in "Pages Limit Group List"...
  • Page 60: Authentication By Login Name / Password

    BEFORE USING THE MACHINE AUTHENTICATION BY LOGIN NAME / PASSWORD The following procedure is used to log in using a login name and password received from the administrator of the machine or the administrator of the LDAP server. User Authentication Login Name User Name Password...
  • Page 61 BEFORE USING THE MACHINE Touch the [Password] key. User Authentication A text entry screen for entering the password will appear. Enter your password that is stored in "User List" in the system Login Name settings (administrator). User Name User 0001 Password If you are logging in to a LDAP server, enter the password that Auth to:...
  • Page 62 BEFORE USING THE MACHINE Touch the [OK] key. User Authentication After the entered login name and password are authenticated, the user count screen will appear briefly. Login Name User Name User 0001 Usage status : used/remaining pages Password Black-white : 87,654,321/12,345,678 Full colour : 87,654,321/12,345,678 Auth to: Login Locally...
  • Page 63: Home Screen

    Application Keys It is possible to display a combined total of eight Sharp OSA application shortcuts and my menu shortcuts. Shortcuts to functions can be registered as keys in the my menu screen. When a shortcut key is touched, the screen for that function appears.
  • Page 64: Remote Operation Of The Machine

    BEFORE USING THE MACHINE REMOTE OPERATION OF THE MACHINE The remote operation function allows you to operate the machine from your computer. When this function is added, the same screen as the operation panel screen appears on your computer. This allows you to operate the machine from your computer in the same way as if you were standing in front of the machine.
  • Page 65: Items Recorded In The Job Log

    BEFORE USING THE MACHINE ITEMS RECORDED IN THE JOB LOG The machine records the jobs that are performed in the job log. The main information that is recorded in the job log is described below. • To make it easy to total the usage counts of differently configured machines, the items recorded in the job log are fixed, regardless of what peripheral devices are installed or the objective of the recording.
  • Page 66 BEFORE USING THE MACHINE Item name Description Main items Number of Reserved Number of specified sets or reserved destinations. Sets Number of Completed Number of completed sets or number of destinations to which Sets transmission was successfully completed. Number of Reserved Number of reserved original pages of a copy, print, scan job, or other Pages job.
  • Page 67 BEFORE USING THE MACHINE Item name Description Detailed Items Original Size Size of scanned original. For a document filing print job, the paper size of the file. Original Type Original type (text, printed photo, etc.) set in the exposure settings screen.
  • Page 68: Loading Paper

    "MACHINE SPECIFICATIONS / COPIER SPECIFICATIONS" (page 1-116). • Plain paper other than SHARP standard paper (60 g/m to 105 g/m (16 lbs. to 28 lbs.)) Recycled paper, coloured paper and pre-punched paper must meet the same specifications as plain paper. Contact your dealer or nearest authorised service representative for advice on using these types of paper.
  • Page 69: Print Side Face Up Or Face Down

    BEFORE USING THE MACHINE Types of paper that can be used in each tray The following types of paper can be loaded in each tray. " " in the table indicates "cannot be used". – Tray 1/Tray 2/Tray 3/Tray 4 Bypass tray Plain paper Permitted...
  • Page 70 • The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest authorised service representative for advice on using these types of paper.
  • Page 71: Tray Settings For Tray 1 To 4

    BEFORE USING THE MACHINE TRAY SETTINGS FOR TRAY 1 TO 4 LOADING PAPER AND CHANGING THE PAPER SIZE A maximum of 500 sheets of paper from size A5 to A4 (5-1/2" x 8-1/2" to size 8-1/2" x 14") can be loaded in trays 1 and 2. A maximum of 500 sheets of paper from size B5 to A4 (7-1/4"...
  • Page 72 BEFORE USING THE MACHINE Insert the paper into the tray. Load the paper with the print side face up. The stack must not be higher than the indicator line (maximum of 500 sheets). Indicator line • If paper is loaded higher than the line, paper misfeeds may occur. •...
  • Page 73: 500-Sheet Paper Feed Unit Specifications

    Paper capacity 500 sheets (80 g/m (21 lbs.)) x 1 tray Paper types SHARP-recommended plain paper, recycled paper, and coloured paper When "Auto-AB" detection is selected: Automatic paper size A4, B5, A5*, 216 mm x 330 mm (8-1/2" x 13") detection When "Auto-Inch"...
  • Page 74: Loading Paper In The Bypass Tray

    BEFORE USING THE MACHINE LOADING PAPER IN THE BYPASS TRAY The bypass tray can be used to print on plain paper, envelopes, label sheets, and other special media. Up to 100 sheets of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar to the other trays. Open the bypass tray.
  • Page 75: Important Points When Using The Bypass Tray

    IMPORTANT POINTS WHEN USING THE BYPASS TRAY • When using plain paper other than SHARP standard paper or special media other than SHARP-recommended transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet at a time.
  • Page 76: Loading Envelopes

    BEFORE USING THE MACHINE Loading envelopes When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below. Only the front side of envelopes can be printed on. Be sure to place the front side face down. When loading envelopes, load one envelope at a time.
  • Page 77: Originals

    BEFORE USING THE MACHINE ORIGINALS This section explains how to place originals in the automatic document feeder and on the document glass. PLACING THE ORIGINAL PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT FEEDER This section explains how to place originals in the automatic document feeder. Allowed original sizes Minimum original size Maximum original size...
  • Page 78: Place The Originals

    BEFORE USING THE MACHINE Make sure an original does not remain on the document glass. Open the automatic document feeder, make sure that an original is not on the document glass, and then gently close the automatic document feeder. When closing the automatic document feeder, take care that your fingers do not become pinched. Adjust the original guides to the size of the originals.
  • Page 79: Placing The Original On The Document Glass

    BEFORE USING THE MACHINE PLACING THE ORIGINAL ON THE DOCUMENT GLASS This section explains how to place the original on the document glass. Allowed original sizes When the original is a non-standard size, see the Maximum original size appropriate explanation below for the mode you are using.
  • Page 80: Placing A Thick Book

    BEFORE USING THE MACHINE Placing a thick book When scanning a thick book or other thick original, follow the steps below to press the book down. (1) Slightly lift the left and right sides of the automatic document feeder. The automatic document feeder will rise. (2) Slowly close the automatic document feeder.
  • Page 81: Peripheral Devices

    PERIPHERAL DEVICES This section describes the peripheral devices that can be used with the machine and explains how to use the finisher, as well as Sharp OSA (application communication module and external account module). PERIPHERAL DEVICES Peripheral devices can be installed on the machine to increase its range of functionality.
  • Page 82 MX-US10 Sharpdesk 50 licence kit MX-US50 Sharpdesk 100 licence kit MX-USA0 Sharp OSA Network Scanner Tool This is an application that streamlines scan operations, such as MX-UN01A 1 License Kit the automatic sorting of scanned data into folders. Sharp OSA Network Scanner Tool...
  • Page 83: Finisher

    BEFORE USING THE MACHINE FINISHER The finisher is equipped with the offset function, which offsets each set of output from the previous set. In addition, each set of sorted output can be stapled. PART NAMES The following parts can be accessed when the finisher is open. Output tray Front cover Stapled and offset output is delivered to this tray.
  • Page 84: Finisher Specifications

    BEFORE USING THE MACHINE FINISHER SPECIFICATIONS Model MX-FN12 A4, B5, A5, 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11", Paper sizes 7-1/4" x 10-1/2", 5-1/2" x 8-1/2", envelopes, 16K Thin paper (55 g/m to 59 g/m (15 lbs.
  • Page 85: Business Card Feeder

    BEFORE USING THE MACHINE BUSINESS CARD FEEDER This feeder attaches to the automatic document feeder and is used to automatically scan business cards. Open the original guide to the maximum width. Place the business card feeder on the document feeder tray. (1) Place the business card feeder in the centre of the document feeder tray.
  • Page 86: Business Card Feeder Specifications

    BEFORE USING THE MACHINE BUSINESS CARD FEEDER SPECIFICATIONS Model MX-BTX1 51 mm x 89 mm to 55 mm x 91 mm Sizes (2-1/64" x 3-33/64" to 2-11/64" x 3-19/32") Business card* Thickness 0.1 mm to 0.2 mm (0.004" to 0.008") Scanning Single-sided (face-up) Capacity...
  • Page 87: Sharp Osa

    Sharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to a digital multifunction machine over a network. When a digital multifunction machine that supports Sharp OSA is used, the operation panel controls and functions of the machine such as scan send can be linked to an external application.
  • Page 88: External Account Module (Mx-Amx3)

    The two modes for using an external account application operate as explained below. External authentication mode When the [Enable Authentication by External Server] checkbox is selected in "External Account Setting" of "Sharp OSA Settings" in the system settings (administrator), the machine enters external authentication mode. When the machine is powered on in external authentication mode, the machine accesses the external account application and displays the login screen.
  • Page 89 OFF" (page 1-15). External count mode When only the [External Account Control] setting is enabled in "External Account Setting" of "Sharp OSA Settings" in the system settings (administrator), the machine enters external count mode. Unlike external authentication mode, when the machine is started in "external count mode", the login screen of the external account application is not displayed.
  • Page 90: Replacing Supplies And Maintenance

    BEFORE USING THE MACHINE REPLACING SUPPLIES AND MAINTENANCE This section explains the procedures for replacing supplies such as toner and staple cartridges and routine maintenance. REPLACING THE TONER CARTRIDGES Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. In copy mode Ready to scan for copy.
  • Page 91 BEFORE USING THE MACHINE Pull the toner cartridge toward you. Example: Replacing the yellow toner cartridge Take out the new toner cartridge, hold it Protective with both hands, and shake 5 or 6 times material horizontally. • When shaking the toner cartridge, be sure to shake with the protective material inserted in the cartridge. If you shake the cartridge after removing the protective material, toner may spill out.
  • Page 92 • If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality and performance and there is a risk of damage to the machine. Be sure to use a SHARP-recommended toner cartridge.
  • Page 93: Replacing The Toner Collection

    BEFORE USING THE MACHINE REPLACING THE TONER COLLECTION CONTAINER The toner collection container collects excess toner that is produced during printing. When the toner collection container becomes full, "Replace used toner container." will appear. Follow the procedure below to replace the toner collection container.
  • Page 94 BEFORE USING THE MACHINE Remove the toner collection container. • If the toner collection container is tipped forward too far, it will not be possible to remove it. • Do not point the holes down as used toner will spill out. •...
  • Page 95 BEFORE USING THE MACHINE • Toner may spill when the toner collection container is replaced. Take measures so that there will be no problem if toner spills on the machine, around the machine, or on your clothes. • Do not touch the part soiled with toner of the removed toner collection container. If you accidentally touch the toner, immediately wash your hands.
  • Page 96: Replacing The Developer Cartridge / Drum Cartridge

    BEFORE USING THE MACHINE REPLACING THE DEVELOPER CARTRIDGE / DRUM CARTRIDGE Before replacing the developer cartridge or drum cartridge, turn off the main power of the machine and wait briefly. REPLACING THE DEVELOPER CARTRIDGE Your service technician will replace the developer cartridge. Only replace the cartridge as explained below if your service technician instructs you to.
  • Page 97: Remove The Developer Cartridge

    BEFORE USING THE MACHINE Remove the developer cartridge. (1) Grasp the developer cartridge lock and pull it forward and down. (2) Squeeze the lever on the developer cartridge (3) Pull the developer cartridge out horizontally. (4) Support the developer cartridge near the middle with your hand and completely Roller remove the developer cartridge.
  • Page 98 BEFORE USING THE MACHINE Insert the new developer cartridge horizontally. Insert the new developer cartridge in the same location as the cartridge that was removed. • Do not tilt the developer cartridge or insert it in the wrong direction or orientation. This may damage the developer cartridge or drum cartridge and cause failure.
  • Page 99: Turn On The Power

    BEFORE USING THE MACHINE Close the main charger cover and rotate the lock levers in the direction of the arrows to lock the cover. When the lock levers are vertical, the cover is locked. Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) Close the front cover.
  • Page 100: Replacing The Drum Cartridge

    BEFORE USING THE MACHINE REPLACING THE DRUM CARTRIDGE Your service technician will replace the drum cartridge. Only replace the cartridge as explained below if your service technician instructs you to. Follow the instructions carefully. • Do not leave the drum cartridge outside of its package for a long time, and do not remove cartridge from its package in a location where there is bright sunlight or bright light.
  • Page 101 BEFORE USING THE MACHINE Remove the protective material from the drum cartridge and slowly insert the drum cartridge along the guides. Make sure that the mark on the drum cartridge is aligned with the mark on the machine as you insert the drum cartridge.
  • Page 102: Replacing The Staple Cartridge In The Finisher

    BEFORE USING THE MACHINE REPLACING THE STAPLE CARTRIDGE IN THE FINISHER When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Open the cover. While pressing the lever over to the left, slide the finisher to the left until it stops.
  • Page 103 BEFORE USING THE MACHINE Replace the staple case. Push the staple case in until it clicks into place. Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. Close the cover.
  • Page 104: Regular Maintenance

    BEFORE USING THE MACHINE REGULAR MAINTENANCE To ensure that the machine continues to provide top quality performance, periodically clean the machine. Warning Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine, fire or electrical shock may result.
  • Page 105: Cleaning The Document Glass And Automatic Document Feeder

    BEFORE USING THE MACHINE CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER If the document glass or document backplate sheet becomes dirty, the dirt will appear as dirty spots, coloured lines, or white lines in the scanned image. Always keep these parts clean. Wipe the parts with a clean, soft cloth.
  • Page 106: Cleaning The Main Charger Of The Photoconductive Drum

    BEFORE USING THE MACHINE CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM If black lines or coloured lines appear even after you have cleaned the document glass and automatic document feeder, use the charger cleaner to clean the main charger. Press the [POWER] key ( ) on the operation panel to turn off the panel...
  • Page 107: Clean The Main Charger

    BEFORE USING THE MACHINE Clean the main charger. (1) Gently push the charger cleaner all the way (2) Gently pull the charger cleaner out. (3) Repeat the above (1) to (2) three times. • Take care not to let the tip of the charger cleaner become soiled by toner. •...
  • Page 108 BEFORE USING THE MACHINE Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power.
  • Page 109: Cleaning The Bypass Tray Rollers

    BEFORE USING THE MACHINE CLEANING THE BYPASS TRAY ROLLERS If you find that paper fed from the bypass tray misfeeds or is soiled by the roller, remove and clean the roller. If misfeeds or soiling continue to occur, replace the roller. Before starting, remove the paper from the bypass tray.
  • Page 110 BEFORE USING THE MACHINE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power. 1-69 Contents...
  • Page 111: Cleaning The Automatic Document Feeder Rollers

    BEFORE USING THE MACHINE CLEANING THE AUTOMATIC DOCUMENT FEEDER ROLLERS If you find that originals fed through the automatic document feeder misfeed or are soiled by the rollers, remove the rollers and clean them. If misfeeds or soiling continue to occur, replace the rollers. Before starting, remove any originals from the automatic document feeder.
  • Page 112 BEFORE USING THE MACHINE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power. After turning on the power, make sure that an error message regarding replacement of the roller does not appear. 1-71 Contents...
  • Page 113: Cleaning The Laser Unit

    BEFORE USING THE MACHINE CLEANING THE LASER UNIT When the laser unit inside the machine becomes dirty, line patterns (coloured lines) may form in the printed image. Follow the steps below to clean the laser unit. Identifying lines (coloured lines) caused by a dirty laser unit •...
  • Page 114 BEFORE USING THE MACHINE Pull out the replacement cleaner from the toner collection container. Remove the dirty cleaner. Firmly grasp the tool close to where the cleaner is attached. Use your other hand to press down on the hook that secures the cleaner and remove the cleaner.
  • Page 115: Laser Unit

    BEFORE USING THE MACHINE Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. The parts of the writing unit that require cleaning are indicated by labels similar to (A). (2) Insert the cleaning tool all the way into the hole and then pull it back out.
  • Page 116 BEFORE USING THE MACHINE Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power.
  • Page 117: Cleaning The Pt Charger Of The Primary Transfer Belt Unit

    BEFORE USING THE MACHINE CLEANING THE PT CHARGER OF THE PRIMARY TRANSFER BELT UNIT If black or coloured lines still remain after the document glass / automatic document feeder and main charger have been cleaned, use the PT charger cleaner to clean the PT charger. Press the [POWER] key ( ) on the operation panel to turn off the panel...
  • Page 118 BEFORE USING THE MACHINE Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power.
  • Page 119: Entering Text

    BEFORE USING THE MACHINE ENTERING TEXT This section explains the text entry screen. FUNCTIONS OF THE MAIN KEYS Description This key changes the text entry screen from the lower case screen to the upper case screen. The upper Caps case screen will continue to appear until the [Caps] key is touched again so that it is no longer highlighted. The [Caps] key is convenient when you wish to enter all capital letters.
  • Page 120 BEFORE USING THE MACHINE Description Shows explanations of each key. Help Use this key to enter a previously stored text string such as ".com". .com .net .org Text strings are stored in "Soft Keyboard Template Setting" in "Operation Setting" in the "System Settings" .biz .info http: on the Web page.
  • Page 121: Software Setup

    BEFORE USING THE MACHINE SOFTWARE SETUP BEFORE INSTALLING THE SOFTWARE This chapter describes the software programs that allow you to use the printer and scanner functions of the machine, the CD-ROMs that contain the software, and the pages where the basic installation procedures can be found. CD-ROMS AND SOFTWARE The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
  • Page 122 BEFORE USING THE MACHINE Disc 2 Software for Windows • PC-Fax driver This enables you to send a file from your computer as a fax using the same procedure as when printing the file. (When the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
  • Page 123: Verifying System Requirements

    BEFORE USING THE MACHINE VERIFYING SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS Before installing the software described in this manual, make sure that your computer satisfies the following requirements. Windows Macintosh* Operating system Windows XP Professional , Windows XP Home Edition, Mac OS X v10.4.11, Windows Server 2003 , Windows Vista , Windows Server 2008...
  • Page 124: Software Requirements

    BEFORE USING THE MACHINE SOFTWARE REQUIREMENTS The following requirements must be met to use the software described in this manual. Operating system Software Required expansion kits Type of connection* environment* Windows PCL6 printer driver Network/ USB Can be used in the standard PS printer driver, configuration.
  • Page 125: Connecting The Machine

    BEFORE USING THE MACHINE CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN cable. After connecting the machine to a network, be sure to configure the IP address and other network settings before installing the software.
  • Page 126: Setup In A Windows Environment

    BEFORE USING THE MACHINE SETUP IN A WINDOWS ENVIRONMENT This section explains how to install the software and configure settings so that the printer and scanner function of the machine can be used with a Windows computer. OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) Insert the "Software CD-ROM"...
  • Page 127: Installing The Printer Driver / Pc-Fax Driver

    BEFORE USING THE MACHINE The software selection screen appears. The software selection screen appears. Before installing the software, be sure to click the [Display Readme] button and view the detailed information on the software. * The above screen appears when using the "Disc 1" CD-ROM.
  • Page 128 BEFORE USING THE MACHINE Standard installation When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR SOFTWARE)" (page 1-85), perform the steps below. Click the [Printer Driver] button. To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2"...
  • Page 129 BEFORE USING THE MACHINE Printers connected to the network are detected. Select the machine and click the [Next] button. • If the machine is not found, make sure that the machine is powered on and that the machine is connected to the network, and then click the [Re-search] button.
  • Page 130 BEFORE USING THE MACHINE Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway]. •...
  • Page 131 BEFORE USING THE MACHINE Installation by specifying the machine's address When the machine cannot be found because it is not powered on or otherwise, installation is possible by entering the name (host name) or IP address of the machine. If the machine is being used on an IPv6 network, after you have installed the software as explained below, change the port as explained in "...
  • Page 132 BEFORE USING THE MACHINE Enter the name (host name) or IP address of the machine and click the [Next] button. ☞ Start Guide "Checking the IP address" If the machine is being used on an IPv6 network, enter any numbers or characters. When the model selection window appears, select the model name of your machine and click the [Next] button.
  • Page 133 BEFORE USING THE MACHINE Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway]. •...
  • Page 134 BEFORE USING THE MACHINE Printing using the IPP function and the SSL function The IPP function can be used to print to the machine over a network using HTTP protocol. The IPP function can also be used in combination with the SSL (encrypted communication) function to encrypt the print data.
  • Page 135 BEFORE USING THE MACHINE If a proxy server is used, specify the proxy server and click the [Next] button. To specify a proxy server, select [Print via the proxy server] and then enter the [Address] and [Port number]. Enter the machine's URL and click the [Next] button.
  • Page 136: When The Machine Will Be Connected With A Usb Cable

    BEFORE USING THE MACHINE WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE • Make sure that a USB cable is not connected to your computer and the machine. If a cable is connected, a Plug and Play window will appear. If this happens, click the [Cancel] button to close the window and disconnect the cable.