FP centormail Operator's Manual page 152

152
centormail Operator Manual
Problem
centormail refuses to
perform an operation and
'beeps' repeatedly
Chip card not recognized
Functions
– are presented in gray
letters
– are 'missing' from the
display
...
during metering
Label metering:
– separation error
– jam
Letter transport does not
start
Possible cause and remedy
The beeps indicate that centormail cannot perform the
desired function (e.g. if you press a key that is without
function in the current menu, or if a previous operation
has not been completed).
Carefully read the displayed message(s).
The card is not properly plugged in.
Remove the card from the card reader, then re-insert
it (chip facing the rear).
Wrong card type has been plugged in.
Carefully read the displayed information.
You cannot access those functions.
Please heed the access rights (see pages 163 to 165) .
This function has been hidden from the home menu.
Adapt the menu to your needs (see page 108) .
Labels stick to one another.
Take the labels out of the dispenser.
Slacken / fan the label stack and reinsert it (see page 46) .
The labels used were not well suited.
Only use FP labels.
Too many labels in the dispenser.
Never insert more than 1 package at a time.
Wrong label type was set in the menu / wrong label
type placed in the dispenser.
Check the label type, correct the setting if necessary
(see Chapter 14.2, page 94) .
centormail's home menu is not displayed.
Press the Home key to enter the home menu, then try
again.