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FP myMail Operator's Manual

Metering system
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Summary of Contents for FP myMail

  • Page 1 Metering System Operator Manual...
  • Page 2 Quick Reference Guide The Quick Reference Guide gives you an overview of the operating menu and metering with the mymail. Installation Guide Please read the “Installation Guide” to find out how to install and register the mymail.
  • Page 3 The operating panel Clear key Display (showing the main menu) – Clear inputs – Back to the higher menu Postage value Weight Account Available special characters: ? ! $ 1 % ” # & , . * + - = _ ( )[ ] < > / \ Arrow keys: Scroll in a menu / menu level...
  • Page 4 Operating panel ink cartridge below it Scale Display Keyboard Card reader with MASTER card Letter slot Battery compartment (on the bottom) Phone line connection Serial number plate (on the bottom) Power connection Connecting socket for PC connection...

  • Page 5: Table Of Contents

    Contents 1 Safety tips _____________________________________________________ 8 2 A short description of the mymail _________________________________ 10 3 The ABC’s of mymail operation __________________________________ 11 The main menu __________________________________________ 11 The info window __________________________________________ 13 The mode of operation _____________________________________ 13 Enter text _______________________________________________ 16...
  • Page 6 Setting the clock _________________________________________ 59 10.10 Internal modem – setting the outside dialing parameters __________ 62 10.11 Setting up mymail for operation with mailcredit __________________ 64 10.12 Changing the phone number of the TELESET data center _________ 66 10.13 Changing the remote diagnostics phone number ________________ 67 10.14 Switching access control on and off __________________________ 68...

  • Page 7: Contents

    Contents Appendix Country codes _________________________________________________ 97 mymail menu tree ______________________________________________ 101 Technical Data ________________________________________________ 102 Customer Information ___________________________________________ 105 Glossary _____________________________________________________ 107 Index ________________________________________________________ 109 Service ______________________________________________________ 117...

  • Page 8: Safety Tips

    Operator Manual Safety tips The mymail is a postage meter with an inkjet printer for metering letter mail. The mymail complies with the pertinent safety regulations for office information equipment. Please observe the following tips for your own safety: •...
  • Page 9 Please, make sure that the mymail contacts the Teleset Server at least once a year (e.g. by executing TELESET with the value of ‘$ 0’), even if the mymail may not be in use. Otherwise the Security Device may disable itself and will have to...

  • Page 10: Short Description Of The Mymail

    You will soon get used to using your postage meter. Integrated scale The mymail is available with an integrated 5 lb scale. mymail uses this to calculate the exact postage value for every mail piece. Advertising imprint The mymail prints a logo of your choice on every letter.

  • Page 11: The Abc's Of Mymail Operation

    This can cause faults in the printing system. If more than one account is set up in the mymail, you have to ‘log in’ to one of these accounts. The main menu appears in the display. The example shows the main menu of a mymail with no accounts set up.
  • Page 12 …), service functions (clean / adjust ink cartridge, …) and further functions (set up account, …) – “Log off” for switching the mymail to standby. The weight display appears only if all postal rates required for rate calculation are set.

  • Page 13: The Info Window

    The ABC’s of mymail operation The info window You can open an info window in the operating menu with the Info key The info window serves exclusively for displaying information. You cannot change settings or meter here. Possible info windows: –...
  • Page 14 You go back to the higher menu with Try it! Familiarize yourself with the operating menu using the example overleaf. The mymail ‘remembers’ where you left the menu level. This menu item is selected automatically the next time you select this menu level.
  • Page 15 The ABC’s of mymail operation Example Setting the “Advertising imprint 1” Select “Menu” in the main menu with the arrow keys. Confirm with Select “Set advert” with the arrow keys. Confirm with Select “Advert 1” with the arrow keys. Confirm with “Advert selected”...

  • Page 16: Enter Text

    Operator Manual Enter text Letters, punctuation marks and special characters are assigned to the numeric keys for entering texts such as account name or short dialing abbreviations. The assignment is printed on every key. On the key you will find much more than the three special characters shown: ? ! $ 1 % ”...
  • Page 17 “Configuration” “Memories” “Memory 2” “Change name”). The mymail opens the input window for the quick select name. The factory set names for the 10 quick select memories are “Memory 0” to “Memory 9”. Clear the text letter by letter by repeatedly pressing the key.

  • Page 18: Trial Run

    Push the sheet into the letter slot as far as it will go. The sensor (in the back right hand corner of the letter slot) recognizes a letter. The mymail starts the trial run after a short time. You can also use the “TestFrank” function to print a zero imprint.
  • Page 19 The ABC’s of mymail operation Check print quality Make sure your mymail prints flawless meter imprints without misalignments. Examine the zero imprint. It must not contain any Correct: gaps or misalignments. If the imprint exhibits misalignment: Insufficient: Adjust the ink cartridge (see chapter 11.5).

  • Page 20: Access Control By Master Card

    “Insert MasterCard” appears in the display. Inserting card Insert the MASTER card in the card reader on the right hand side of the mymail. Make sure the chip faces the rear of the unit. Confirm the message “Insert MasterCard” with the Enter key You now have access to all mymail functions.

  • Page 21: Switching The Scale On And Off

    Switching on the scale When you have entered all required data in the Rate menu, the mymail switches on the scale itself. The weight visible in the display tells you that the scale is switched on. Read chapter 5 to find out how to set postal rates.

  • Page 22: Standby

    The mymail goes to standby if you do not use it, i.e. do not feed any letters or press any keys for some time. A message will appear for approximately one minute advising that the machine will shut down.

  • Page 23: Metering

    In this chapter you can read how to set the meter imprint, meter letters and switch the mymail to standby. If you want to use the account function of the mymail for separate accounting, read chapter 7 on page 42.
  • Page 24 Date for the meter imprint The date for the meter imprint is set automatically to today’s date by the built-in clock. You can set the date of the stamp forward by up to 30 days manually. The mymail does not allow backdating.
  • Page 25 (e.g. FIRST CLASS, MEDIA MAIL). Caution! The mymail will delete the set endorsement when you change postal rates / product settings or enter a postage value. This way, the mymail prevents metering with incorrect endorsements. Specify the product / set the postage value first and choose the appropriate endorsement only then.

  • Page 26: Positioning And Metering A Letter

    This gives the best printing results. Caution! Never lift up the operating panel during printing. Opening the flap causes the mymail to abort printing immediately for safety reasons. Meter imprint may be incomplete and useless. If all the settings for the meter imprint are correct, you can position and meter the letter.

  • Page 27: Correcting The Meter Imprint On Mail Which Has Already Been Metered

    Select “Correction” and confirm. Enter the amount to be imprinted on the mail piece in addition to the postage value you have already metered. Confirm with Insert the mail piece with the non-address side facing upwards. The mymail then prints the correction.
  • Page 28 Select “Menu” and confirm. Select “Redate” and confirm. Use the arrow keys to select the correct date to be imprinted. Confirm with Insert the mail piece with the non-address side facing upwards. The mymail prints a correction imprint with the new mailing date.

  • Page 29: Reply Mail Metering

    Metering Reply Mail metering You can meter reply mail. When metering reply mail mymail prints a normal meter imprint without date. Select “Menu” and confirm. Select “Reply” and confirm. Enter the postage value. Confirm with Insert reply envelope / card as usual.

  • Page 30: Ending Metering - Logging Off

    Caution! If you wish to disconnect the mymail from the mains: Make sure that the mymail is in standby (display is dark, showing the date), otherwise the safety functions installed for the protection of the print head cannot be operational.

  • Page 31: Weighing And Metering

    Weighing and metering Selecting postal rates Postal rates can be selected using the mymail’s built-in rate table, i.e. the mymail requests all the data required for calculating postage (destination / type / size and extra service) one after the other. You select the desired setting respectively with the...
  • Page 32 A check appears in front of the set service. You can select other extra services in the same way. The mymail does not allow Service selected illegal combinations. If all desired services have been set: Exit the Rate menu with the Home key.
  • Page 33 Weighing and metering Country code – For all mail being sent abroad, the country code must be entered: Enter the three-digit country code and confirm. The country codes are listed on pages 97 to 100. The name of the destination country appears in the display.

  • Page 34: Changing And Correcting Postal Rates

    Clear all selected postal rates Call the main menu. Type any postage value (type “0” preferably) and confirm. The mymail clears the selected postal rates. You can then call the rate menu and re- select the postal rates (see chapter 5.1).

  • Page 35: Weighing And Metering A Letter

    This prevents you getting false weighing results. • The mymail can only determine a new weight and recalculate the postage if the scale has been emptied shortly beforehand, a beep tone sounded and the weight display is showing “0.0 oz”. Therefore, always remove the mail piece from the scale before adding the next one.
  • Page 36 Operator Manual Remove the letter from the scale and meter as normal. The ‘High postage’ monitoring function is inactive if you use the rate calculation function.

  • Page 37: Quick Select Memories

    Quick select memories Quick select memories The mymail has 10 quick select memories. You can save frequently used meter imprint settings (postage value or postal rates for calculating postage + endorsement + advertising imprint) in these. You can display and print the assignments of memories.

  • Page 38: Load Saved Data

    The mymail adopts the saved settings and returns to the main menu. The mymail switches the scale on and off automatically. – If postal rates are set: The scale switches on. – If a fixed postage value is set: The scale switches off, the postal rates are cleared.

  • Page 39: Renaming The Quick Select Memories

    The quick select memory is renamed. If you press the key again after clearing all the letters, the mymail jumps back one level and the previous name is retained. If you are not familiar with entering text with a telephone keypad, read...

  • Page 40: Clearing The Quick Select Memories

    Operator Manual Clearing the quick select memories You can overwrite superfluous memory items with a new assignment or clear them. When clearing a quick select memory, you also clear the name you have assigned to the memory. The quick select memory now bears the name which was set at the factory (e.g.

  • Page 41: Print The Memory Assignments

    Quick select memories Print the memory assignments mymail prints the assigned quick select memories in several lists. Each print contains up to 3 memories. Have several empty envelopes, sheets of paper or self-adhesive postage meter labels ready. Select “Menu” in the main menu and confirm.

  • Page 42: Account Function

    Operator Manual Account function The account function of the mymail offers you the possibility of recording and viewing postage used separately according to accounts, i.e. according to the sending persons or departments of a company. You can set up a maximum of 3 accounts.

  • Page 43: Change Account

    Account function Change account Select “Log off” in the main menu and confirm. The mymail switches to standby. Activate the mymail from the standby mode with any key. Select the account you want to meter in and confirm. The main menu appears showing the...

  • Page 44: Setting Up Accounts

    Operator Manual Setting up accounts You can set up a maximum of 3 accounts. When all three memory slots are occupied, the menu entry “Create accounts” is not available. Select “Menu” in the main menu and confirm. Select “Accounts” and confirm.

  • Page 45: Saving Standard Setting For An Account

    Account function Saving standard setting for an account The mymail offers you the possibility of saving settings as a standard for every account (the postage value is not saved). The appropriate standard setting is preset when you select the account when logging in.

  • Page 46: Renaming Accounts

    Enter the new account name (e.g. “Shop”) and confirm. The account has the new name. If you press the key again after clearing all the letters, the mymail jumps back one level and the previous account name is retained.

  • Page 47: Deleting Accounts

    Account function Deleting accounts Select “Menu” in the main menu and confirm. Select “Accounts” and confirm. Select “Account settings” and confirm. Select the account you want to clear (e.g. “Miller”) and confirm. Select “Delete account” and confirm. If you really wish to delete the account: Confirm with You can abort with without deleting.

  • Page 48: Postage Register

    Operator Manual Postage Register The mymail saves important parameters and postage usage information in registers. You can have the register states displayed and printed as a register report. Displaying register states Select “Menu” in the main menu and confirm.
  • Page 49 Print postage register report Select “Menu” in the main menu and confirm. Select “Reports” and confirm. Select “Register” and confirm. Place an FP postage meter label or a folded sheet (folded edge first) in the letter slot. The mymail prints the register report.

  • Page 50: Loading Postage (Pvd) - Teleset

    Accounting is as per your contract with the United States Postal Service. Make sure, that the mymail contacts the TDC at least once a year, even if the postage meter is not in use. Read the information on page 9.
  • Page 51 If you wish to print a teleset receipt, press to confirm. Otherwise, skip with Place an FP postage meter label or a folded sheet (folded edge first) in the letter slot. The mymail prints the teleset receipt.

  • Page 52: Basic Settings

    10.1 Changing the origin Zip code If you wish to use the mymail elsewhere (e.g. after moving to new premises), you must register the new location of your mymail with FP Mailing Solutions. At the new location you must load the new zip code from the TELESET data center.

  • Page 53: Reloading Endorsements

    Basic settings 10.2 Reloading endorsements If you require new endorsement imprints, you can order these from FP Mailing Solutions. FP Mailing Solutions will supply you with a chip card containing the endorsements you have ordered. Caution! It is not possible to load single endorsement imprints. The mymail will always load all endorsement imprints stored on the card and overwrite any which may already exist.

  • Page 54: Update Rate Table

    Select “Rate table” and confirm. Insert the rate table card in the card reader. The chip must face the rear. Confirm insertion of the card. The mymail loads the data for the rate table from the card. The data are loaded. Remove the card.

  • Page 55: Reloading Advertising Imprint

    Basic settings 10.4 Reloading advertising imprint The mymail can store up to three different advertising imprints. If you need new advertising imprints you can order these from FP Mailing Solutions. FP Mailing Solutions supplies the logos / slogans on chip card.

  • Page 56: Delete Advertising Imprint

    Operator Manual 10.5 Delete advertising imprint You can clear advertising imprints you no longer need to make room for new ones. Select “Menu” in the main menu and confirm. Select “Configuration” and confirm. Select “Adverts” and confirm. Select “Delete advert” and confirm.

  • Page 57: Setting A High Postage Value

    Basic settings 10.6 Setting a high postage value You can set a warning for high postage values in the mymail. If you try to set a postage value which exceeds the fixed limit, the mymail displays a warning. The high postage value is set to $ 10.00 at the factory.

  • Page 58: Setting Available Postage Warning

    10.7 Setting available postage warning The ‘Available postage warning’ function warns you when the available postage in your mymail drops below a preset minimum amount. The limit is set to $ 50.00 at the factory. Select “Menu” in the main menu and confirm.

  • Page 59: Changing Standby Time

    Basic settings 10.8 Changing standby time If some time passes without letters being inserted or keys pressed, the mymail switches to sleep mode. The time to shut down can be adjusted by setting the standby time. The standby time is set at factory to 5 minutes (300 seconds).
  • Page 60 Operator Manual Select “Clock” and confirm. Select “Set Time Zone” and confirm. Select the applicable time zone and confirm. The time zone is set. Setting daylight saving Select “Menu” in the main menu and confirm. Select “Configuration” and confirm.
  • Page 61 Basic settings Correcting the time Select “Menu” in the main menu and confirm. Select “Configuration” and confirm. Select “Clock” and confirm. Select “Adjust clock” and confirm. Set the clock forward or back with the arrow keys. Every keypress adjusts the clock by one minute.

  • Page 62: Internal Modem - Setting The Outside Dialing Parameters

    10.10 Internal modem – setting the outside dialing parameters The mymail has an integrated analog modem. The correct dialing parameters for your telephone connection must be set when you want to use the internal modem for connection to the data center.
  • Page 63 Basic settings The number for dialing the outside line is saved. Wait for the dial tone: Yes / No? Select “Dialing control” in the “Configuration” menu and confirm. You will see the current setting. Select “Yes” or “No” with the arrow keys and confirm.

  • Page 64: Setting Up Mymail For Operation With Mailcredit

    10.11 Setting up mymail for operation with mailcredit You need the mailcredit Kit for mymail that you can order from FP Mailing Solutions to establish connection to a PC and to make use of mailcredit. The mymail comes with a special PC interface ex works.
  • Page 65 Heed the status messages of mailcredit. Note: mailcredit will detect the mymail only when the mymail is in standby. Please read the manuals of the PC applications with regard to installation and operation of KARAT / mailreport.

  • Page 66: Changing The Phone Number Of The Teleset Data Center

    Operator Manual 10.12 Changing the phone number of the TELESET data center The TELESET data center number is stored in your mymail at the factory. Usually there is no need to change it. Caution! Only change the stored number if you have been advised to do so by FP Mailing Solutions.

  • Page 67: Changing The Remote Diagnostics Phone Number

    Basic settings 10.13 Changing the remote diagnostics phone number The remote diagnostics phone number is stored in your mymail at the factory. Change the number only when instructed to do so by FP Mailing Solutions. Select “Menu” in the main menu and confirm.

  • Page 68: Switching Access Control On And Off

    In case you wish to use access control, you should have a second MASTER card ready at all times. Thus you make sure you can continue to use your mymail, even if you should lose one of the cards. MASTER cards are available as accessories from FP Mailing Solutions.

  • Page 69: Printing Reports

    Basic settings 10.15 Printing reports You can print out a series of status information for the mymail. Register Report Important parameters and postage usage information (see also chapter 8). Account Report Set up accounts and their postage usage data. Memories Memories and their assignments (see also chapter 6.6).

  • Page 70: Sending Machine Data To Service (Remote Diagnostics)

    Operator Manual 10.16 Sending machine data to Service (Remote diagnostics) The mymail assists you in transmitting important machine data to the Service. Please transmit data only upon request by FP Mailing Solutions. Make sure all settings for communication with the data center are correct and the...

  • Page 71: Zeroing Scale

    10.17 Zeroing scale You have to zero the scale if – mymail displays a weight “<0 oz” – you want to set a pre-load (e.g. because you are using an extra weighing tray). Setting the initial state for the weighing function: Remove load from scale or place pre-load in position.

  • Page 72: Updating The Mymail Software

    10.18 Updating the mymail software You can use the Francotyp-Postalia mailcredit PC application to update the operating software of your mymail. To do so, the mymail must be connected to a PC with mailcredit software. Caution! In order to synchronize data between the mymail an the data center, a connection to the TDC is necessary before updating the software.

  • Page 73: Maintenance And Care

    11.1 Cleaning the mymail Caution! Make sure that no liquids or foreign objects penetrate the interior of the mymail. If this happens, pull out the power cord immediately. Contact FP Mailing Solutions help line. Have the mymail checked by the after-sales service before reconnecting the power cord.

  • Page 74: Changing The Ink Cartridge

    Operator Manual 11.3 Changing the ink cartridge The mymail warns you when the ink in the cartridge is running out. We recommend you always keep a replacement cartridge handy. We recommend to use only approved FP equipment and FP original parts.
  • Page 75 Maintenance and care Push back the yellow lever. Fold up the cartridge lock. Hold the ink cartridge with your thumb and forefinger and lift it up out of the cartridge compartment. Preparing the new cartridge Remove the ink cartridge from the packing.
  • Page 76 Lower the operating panel back into position. The mymail restarts and starts the cartridge adjustment procedure. Caution! Never lift up the operating panel during the start routine. This can cause faults in the printing system.
  • Page 77 Continue with Test print Place an empty envelope or a folded sheet in the letter slot. The mymail generates a test imprint for adjusting the ink cartridge. During printing, the display shows the message “Please wait…”. Do not remove the envelope until the...
  • Page 78 This is “5” in the example. Enter the determined number using the number keys. Confirm by pressing Second test print Place the second envelope or a folded sheet in the letter slot. The mymail prints the second test print.
  • Page 79 Maintenance and care Correct: Check Examine the circles on the second test print. The ink cartridge is well adjusted if the circle pattern looks more or less as shown on the test print in the example. 2 crossed lines The adjustment procedure is complete. Closed circles Insufficient: If the circle pattern exhibits any misalign-...

  • Page 80: Cleaning The Ink Cartridge

    Operator Manual 11.4 Cleaning the ink cartridge You should only start the cartridge cleaning process if the quality of the stamp is not good enough (e.g. gaps in the imprint after longer periods of non-use). Starting the automatic cleaning procedure Select “Menu”...
  • Page 81 Tap water contains minerals that can leave deposits on the print head though. Best results are achieved with the FP contact cleaner and cleaning clothes of the FP cleaning kit ‘clean & renew for Ink-Jet Printsystem’, available at FP Mailing Solutions.

  • Page 82: Adjusting The Ink Cartridge

    Operator Manual 11.5 Adjusting the ink cartridge Start the adjustment procedure if the meter imprint contains misalignments. The ink cartridge adjustment procedure commences automatically: – during installation directly after completion of the start routine – after changing the cartridge –...

  • Page 83: Test Print

    Select “Menu” in the main menu and confirm. Select “Service” and confirm. Select “Test print” and confirm. Place a folded sheet folded edge first in the letter slot. The mymail creates a test print like the one used during the adjustment procedure for the ink cartridge.

  • Page 84: Changing The Battery

    Warning! Observe the instructions enclosed with the battery for correct use and disposal. The mymail monitors the charging state of the battery. An appropriate message appears in the display when it is time to change the battery. Select “Log off” in the main menu and confirm.
  • Page 85 Remove the old battery. Insert the new battery (90.4701.8004.00) in the specified position. Close the battery compartment. Turn the mymail back to the upright position. Dispose of the old battery as prescribed. Replace the scale if necessary: Reconnect the scale to the mymail and...

  • Page 86: Hints For Transporting The Mymail

    You will find details for assembling the scale in the Installation Guide. Reconnect to the power socket. The mymail runs the normal start routine. 11.8 Hints for transporting the mymail Caution! Please take the following precautions when transporting the mymail or sending it in for service.

  • Page 87: Error Messages And Help

    FP Mailing Solutions. Otherwise your warranty will be voided. You will be liable for any damages. You can eliminate minor faults and problems with the mymail yourself. On the following pages, you will find help and tips for eliminating and avoiding faults.

  • Page 88: Error Messages (Alphabetically)

    The mail piece weighs more than 5 lbs. The mymail is overloaded. Do not place more than 5 lbs on the scale. Authorize failed Authorization of your mymail has failed. The mymail is not yet released for metering. Repeat the installation routine (see Installation Guide). Cannot authorize Repeat installation routine (see Installation Guide).
  • Page 89 Note the error number and call Service. Ink level low The ink cartridge is almost empty. Insufficient funds The postage in the mymail is insufficient. Load additional postage (see chapter 9). Invalid card Wrong card type inserted (e.g. in menu “Load rate table?”...
  • Page 90 Possible cause and remedy No dial tone The modem gets no dial tone. Check the connection of the phone cable on the mymail and at the phone socket. For operation on a phone system / extension: Switch off “Wait for dial tone …” if necessary (see chapter 10.10).
  • Page 91 PC changes from RED to GREEN. Note: The connection between mailcredit and the mymail can be established only when the mymail is in standby (the date appears on the dark display). PC problem, web access failure.
  • Page 92 TDC: mymail Call Service. out of operation Too many endorsements Endorsement card defective. Request new endorsements card from FP Mailing Solutions, specifying the error message. Unable to connect Repeat the procedure. Underweight The mail piece is too light for the selected postal rates.

  • Page 93: Helpful User Tips

    Display lit, Pull out the plug, wait one minute then plug back in. but display blank mymail blocks shortly and Pull out the power cable IMMEDIATELY. Check that emits loud mechanical the cartridge lock is closed correctly (see page 76).
  • Page 94 … when weighing and for rate calculation Menu “Rate” missing The mymail does not ‘recognize’ the scale. “Log off” from the main menu and then pull out the power cord. Wait briefly and then reconnect the mymail. (See Installation Guide.) If the “Rate”...
  • Page 95 Impermissible amount. entered Enter a permissible amount and try again. Amounts in steps of $ 10 are permissible. Remember that the maximum amount which can be set is dependent on the postage credit still available at your mymail. (See page 50.)

  • Page 96: Display Diagnostics List

    Use the arrow keys to scroll through the list. (Print as report see page 69.) 12.4 Automatic error diagnosis (self-test) The automatic error diagnosis is a self-test program in which the mymail checks all components. Select “Menu” in the main menu and confirm.

  • Page 97: Appendix Country Codes

    Country codes Appendix Country codes Country Code Country Code Afghanistan Cambodia Albania Cameroon Algeria Canada Andorra Cape Verde Angola Cayman Islands Anguila Central African Republic Antigua Chad Argentina Chile Armenia China Aruba Colombia Ascension Comoros Australia Congo, Republic of the Austria Congo, Democratic Republic of the...
  • Page 98 Operator Manual Country Code Country Code Falkland Islands Iceland Faroe Islands India Fiji Indonesia Finland Iran France Iraq French Guiana Ireland French Polynesia Israel Italy Gabon Gambia Jamaica Georgia Japan Germany Jordan Ghana Gibraltar Great Britain Kazakhstan Greece Kenya...
  • Page 99 Country codes Country Code Country Code Macao Pakistan Macedonia, Republic of Panama Madagascar Papua New Guinea Madeira Islands Paraguay Malawi Peru Malaysia Philippines Maldives Pitcairn Islands Mali Poland Malta Portugal Martinique Mauritania Mauritius Qatar Mexico Moldova Mongolia Réunion Montenegro Romania Montserrat Russia Morocco...
  • Page 100 Operator Manual Country Code Country Code Somalia South Africa Vanuatu Spain Vatican City Sri Lanka Venezuela Sudan Vietnam Suriname Swaziland Sweden Wallis & Futuna Islands Switzerland Western Samoa Syrian Arab Republic (Syria) Yemen Taiwan Tajikistan Tanzania Zambia Thailand Zimbabwe...

  • Page 101: Mymail Menu Tree

    tree...

  • Page 102: Technical Data

    Operator Manual Technical Data Dimensions 11.81" x 7.2" x 7.64" (width x height x depth) Weight 5.5 lb Power connection 100 - 240 V, 50 - 60 Hz (on the side of the rear housing panel) Power consumption Maximum 20 W Battery 3.6 V / 2.3 Ah / 2 mA...
  • Page 103 Options – Advertising imprints – Up to 6 endorsement imprints (changeable only as a block) – mailcredit Kit mymail (with connection cable and USB-serial-adaptor) for connection to a PC Integrated postage calculating scale Weighing range 0.1 oz to 5 lb Smallest display value 0.1 oz...
  • Page 104 Operator Manual Operating and storage conditions for mymail postage meter and ink cartridge Temperature 59 °F to 95 °F, Only use in closed rooms Do not expose to direct sunlight Rel. humidity 15 % to 80 % non-condensing The Material Safety Data Sheet is available at http://www.francotyp.com/en/ mail-management/material-safety-data-sheets-msds.html...

  • Page 105: Customer Information

    If trouble is experienced with this equipment mymail US, for repair or warranty information, please contact Francotyp-Postalia Inc., Service Center, tel.: (800) 341 - 6052. If the equipment is causing harm to the telephone net- work, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 106 Operator Manual Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commis- sion for information.) This equipment is hearing aid compatible. Data Equipment The table below shows which jacks are associated with which modes of...

  • Page 107: Glossary

    Necessary for large, heavy and thick mailpieces which do not fit in the mymail letter slot for metering. Use only double labels from FP Mailing Solu- tions (two labels on one backing sheet) with a minimum length of 5.5"...
  • Page 108 Operator Manual TELESET Postage meter accounting system by Francotyp- (Remote value setting) Postalia. The mymail and the TELESET data center exchange value specifications when loading postage which release the desired postage amount. Accounting is as per your contract with U.S.

  • Page 109: Index

    Index Index Chip card 10 Cleaning Access control 20, 68 contacts in cartridge holder 74 Account 12, 69 housing 73 assign advertising imprint 45 Cleaning kit ‘clean & renew’ 74, 81 change 43 Clear delete 47 See also Clear key log in 42 postal rates 34 metering to an account 42...
  • Page 110 Operator Manual Endorsement Info key 3 new, load from chip card 53 Info window set imprint 25 accounts 45 Enter digits 3 close 3, 13 Enter key 3, 11 meter imprint 13 Enter letters 3, 16 postal rates 31...
  • Page 111 Postage meter label 26, 107 save settings 37 Postage value show 38 $ 0.00 18 Menu 11, 12 calculate with the mymail 31 Menu tree 101 determine the maximum value 57 Meter imprint 107 display 3 check imprint quality 19...
  • Page 112 Operator Manual Printing reports account evaluation 69 Safety tips 2, 8 configurations 69 Scale 4, 69 errors 69 remove 84 memories 41 replace 85 register 69 switch off 21 scale 69 switch on 21 SD report 69 zeroing 71...
  • Page 113 Index Text abort input 17 Validation 108 clear 16 input 16, 17 upper / lower case letters 16 Time Weigh 35 correct 61 Weight 3 set time zone 59 display 12, 21 show 60 switching day light saving time on / off 60 Time zone 59 Trial run 18, 108 Zero imprint 18, 108...
  • Page 114 Operator Manual...
  • Page 115 For your notes...
  • Page 116 For your notes...

  • Page 117: Service

    Every mymail postage meter is thoroughly checked before leaving the factory. Should any faults occur with your mymail in spite of our extensive quality control, please contact your local servicing dealer. Our main office will be pleased to tell you the address of your local servicing dealer.

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