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centormail
Digital Mailing System
Operator Manual

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Summary of Contents for FP centormail

  • Page 1 ™ Digital Mailing System Operator Manual...
  • Page 2 – Display and keyboard Display Multi function keys (Soft keys) Arrow keys – navigate – scroll – increase / decrease values Go back to the higher window / menu level Call menu for: – system settings – administration – statistics –...
  • Page 3: Table Of Contents

    Contents About this operator manual ______________________________________7 1 Safety tips ____________________________________________________8 2 A short description of the centormail _____________________________10 3 The basics of centormail operation ______________________________13 Switching centormail on / off ______________________________13 Stand-by ______________________________________________14 Access control – MASTER / USER _________________________15...
  • Page 4 Operator Manual 6 Postage rate calculation (centormail with static / dynamic scale) ______________ 48 The product selection menu ______________________________ 48 Setting mailing data, weighing, and metering _________________ 51 6.2.1 Using the static scale ___________________________________ 51 6.2.2 Using the dynamic scale _________________________________ 54 Special features with regard to postage calculation ____________ 58 6.3.1...
  • Page 5 14.11 Customizing the home menu _____________________________108 14.12 Setting Low Postage Warning ____________________________109 14.13 Setting High Postage Warning ____________________________110 Setting the letter transport run time (centormail without feeder) _______111 14.14 14.15 Extend number of available accounts ______________________112 14.16 Print system __________________________________________113 14.16.1 Display current state / filling level __________________________113...
  • Page 6 Cleaning the print system _______________________________ 140 15.7 Replacing the ink fleece ________________________________ 143 Filling with sealing liquid (centormail with sealer) _________________ 145 15.8 Clean / replace the sponge (centormail with sealer) _______________ 147 15.9 15.10 Replacing the battery __________________________________ 149 16 Troubleshooting _____________________________________________ 151 16.1...
  • Page 7: About This Operator Manual

    About this operator manual About this operator manual Please read this operator manual before using the centormail mailing system. Please keep this manual near the system for quick reference. This manual covers all configurations and equipment options of the centormail mailing system. Functions that are only available for particular system configurations are marked by an additional note, e.g.
  • Page 8: Safety Tips

    – is released and the transport stops. You have to bring the safety cap back into position before you can go on using the centormail. By no means must you try to block or fasten the safety cap.
  • Page 9 FP Mailing Solutions. Otherwise, your warranty will become void. You will be liable for any damage. • If you wish to move the centormail mailing system to another location, observe the specific notes on moving the centormail mailing system on page 170.
  • Page 10: Short Description Of The Centormail

    – ranging from a post card to letters ISO B4 with a thickness of up to 0.8" (20 mm) – as well as FP meter- ing labels that can be stuck onto the mail piece.
  • Page 11 The home menu shows all relevant information on the metering process at a glance. Metering To meter a letter, simply position it – the centormail mailing system will automatically transport and meter the letter, after which it is exited to the right side – ready for Mailing.
  • Page 12 – Postage rate calculation. When equipped with a static or dynamic scale, the postage rate calculation function is available. centormail calculates the post- age on the basis of selected mailing data in a fast and reliable way. Postage and type of mail endorsement are set automatically.
  • Page 13: The Basics Of Centormail Operation

    The basics of centormail operation The basics of centormail operation In this chapter you will learn about the basic functions of the centormail mailing system and how to handle the user interface. Switching centormail on / off Use the power switch (the toggle switch on the top left side of the postage meter) to turn the centormail and all installed optional components ON or OFF.
  • Page 14: Stand-By

    If you do not feed letters or press a key for some time, the mailing system enters the stand-by mode. When in stand-by mode, centormail displays a screen saver with date and time. The display is not illuminated. You can easily ‘wake up’ centormail by pressing any key.
  • Page 15: Access Control - Master / User

    The basics of centormail operation Access control – MASTER / USER By means of the MASTER and USER cards, collectively referred to as access cards, the access rights for using the mailing system are determined. The card with the inscription MASTER provides unrestricted access to all functions.
  • Page 16: Sealing Function (Centormail With Sealer)

    The envelopes must be suitable for machine sealing (see page 197). Also, please mind envelope quality. To always achieve optimal sealing results, it is recommended that sealit™ sealing liquid is used. This is available directly from FP Mailing Solutions or authorized FP dealer.
  • Page 17: The User Interface

    The basics of centormail operation The user interface This chapter covers the centormail user interface, introducing the different menus, window types, and symbols used. Furthermore, it is shown how menu / operating sequences are presented in this manual. 3.6.1 Key functions...
  • Page 18 Operator Manual Opens the TELESET menu for – loading postage – calling up register values. Label key Prints a label. Start / Stop key Starts / stops letter transport. Numeric keys – Enter numbers. – Enter text (text message, the name of a memory, etc.).
  • Page 19: Symbols In The Display (Selection)

    Use the arrow keys to scroll forwards or backwards. The hourglass symbol appears when centormail requires some more time (e.g. when updating data). Please wait until the procedure is completed. The magnifying glass appears next to explanation on the settings in...
  • Page 20 Operator Manual The following symbols are used to indicate the assignment of the multi function keys: Set postage value. Set endorsement. Set advert. Set text message. Change account. Set date. Set the reply mail imprint. Set the correction imprint.
  • Page 21: The Home Menu

    Use the arrow keys to scroll. Mailing data and weight are only dis- played when using postage rate calcula- tion (centormail with static / dynamic scale) . An account is selected and displayed in the home menu if either an access card is plugged in (MASTER / USER), or if access control has been disabled.
  • Page 22 Use the multi function keys to select a function from the home menu. Depending on the selected function, centormail may open a list, an adjustment menu, or a menu with further options. In the chapters to come, you will become acquainted with the menu and window types.
  • Page 23 The basics of centormail operation centormail opens a list with all available adverts. • If necessary: Use the arrow keys to scroll through the list. • Press the multi function key for the desired advert. In the example, this would be “Advert 01”.
  • Page 24: The Menu

    Operator Manual 3.6.4 The menu Use the key to enter the M In this menu, you can access administrative and service functions as well as system settings. Use the arrow keys to scroll the pages of the M Use the multi function keys to call up a function.
  • Page 25: Lists

    The basics of centormail operation 3.6.5 Lists Lists (e.g. for endorsements, memories, adverts, text messages) present all settings available for selection at a glance. To the right, the assigned number is displayed. Use the arrow keys to scroll the list in case there are more than five choices which can be made.
  • Page 26: Adjustment Menus

    A symbol in the caption may hint at a certain operation mode. Functioning: In the left part of the display, centormail shows the current setting: To the right, possible different settings and functions are shown, which can be selected using the multi function keys.
  • Page 27: Pop Up Windows

    The basics of centormail operation 3.6.7 Pop up windows In some cases, a window will appear upon a darkened background (a so-called pop up window). This prompts for an action. Messages may also appear as pop ups. Confirm messages and entries in pop up windows using the key.
  • Page 28: Presentation Of Operating Procedures And Menu Sequences

    Operator Manual 3.6.9 Presentation of operating procedures and menu sequences Display illustrations depict current settings and show what to type. The multi function key that must be pressed to trigger an action / function is shown in black. The ‘path’ through the menu to reach a...
  • Page 29: Text Input

    The basics of centormail operation Text input To enter text messages for metering or to assign a name to an account, memory, etc., the numeric keys feature letters as well as symbols / punctuation. Please refer to page 18 for all available symbols. A symbol in the caption indicates the entry of upper or lower case letters.
  • Page 30: Zero Imprint

    Letter transport starts automatically as soon as the sensor recognizes the envelope. centormail automatically feeds the envelope, prints a zero imprint, and exits the envelope to the right side. Please refer to Chapter 5.3.2 on how to place an envelope (or a post card) at the feeder.
  • Page 31 The basics of centormail operation Check the print quality Make sure that centormail always pro- duces undistorted, well legible imprints. USPS reserves the right to reject illegible meter imprints. • Check the print image. It must not contain misalignments, blurs, or gaps.
  • Page 32: Setting The Meter Imprint

    Operator Manual Setting the meter imprint Text message Advert Postage value Endorsement Date Two-dimensional bar code This chapter covers the meter imprint settings required by U.S. Postal Service and the optional advertising imprint possibilities. The following settings in the home menu define the meter imprint: –...
  • Page 33: Postage Value

    The postage value is set for metering. High postage warning centormail warns you if you enter a postage value that is too high, thus helping you avoid overmetering and ‘loss’ of postage. You can set / change the...
  • Page 34: Endorsement

    Priority, Media Mail). How to set the endorsement In the home menu: • Press the multi function key centormail opens a list of all available endorsements. • Select the desired endorsement. In the example, this is “FIRST CLASS” (Endorsement no. 1) for First-Class ®...
  • Page 35: Custom Advertisements (Advert)

    Setting the meter imprint Custom Advertisements (Advert) In addition to printing postage, you can use centormail to print an advertisement of your choice. centormail offers you the following options: – Up to 15 different adverts (logos) can be stored in the postage meter. All stored adverts are available to all users.
  • Page 36: Sms Text Message

    You can print a User-defined text message directly to the mail piece. The text is printed to the very left of the meter imprint. A text message may contain up to 5 lines with 20 characters each. centormail can store up to eight different text messages which are fully user-editable.
  • Page 37 Setting the meter imprint How to change an existing text While in the selection list for text messages: • Press and hold the multi function key corresponding to the text you want to change until the menu M ANAGE appears. ESSAGE •...
  • Page 38: Date

    The date for the meter imprint is automatically set to the current date as provided by the built-in clock. You can predate a meter imprint by up to 30 days. Note that centormail rejects impermissible entries, e.g. forward dating of more than 30 days or backward dating.
  • Page 39: Imprint Offset

    Setting the meter imprint Imprint offset centormail prints the meter imprint at a fixed offset from the right letter edge. You can adjust this offset by setting a higher value for the imprint offset, thus shifting the meter imprint to the left.
  • Page 40: Metering

    The home menu also shows the name of the account.
  • Page 41 MASTER card, or if access control has been disabled. In the home menu: • Press the multi function key centormail opens a list with all available accounts. You can see the names and numbers of the accounts. • Select the desired account.
  • Page 42: Using The Batch Counter

    The batch counter comes in very handy when working with the feeder: – centormail stops as soon the set number of mail pieces has been processed. – You can start the batch process again by pressing the key –...
  • Page 43: Positioning Letters

    • Place the letter on the hand feed tray: – the side to be printed on facing the rear (address field is not visible) –...
  • Page 44: Feeder (Optional)

    If you are using a mailing system with sealer: • Switching the sealing function on / off.
  • Page 45 Metering • Grab the pressure bar in the grip recess and pull it to the front. • Place the letter stack on the letter guide near the separation rollers. Make sure that all letters stand on the letter guide on their upper edges. •...
  • Page 46: Meter A Label

    These are the labels ‘centormail’ and the extra-long labels ‘centormail XL’ (e.g. for meter imprints with an advert and a text message) available from FP Mailing Solutions or your authorized FP dealer.
  • Page 47: Display / Reset Item Counter

    Display / reset item counter In addition to the register (R4) and the counters of each account, centormail features a freely usable item counter to use for the metering function. The item counter in the home menu counts all meter imprints (including zero imprints).
  • Page 48: Postage Rate Calculation (Centormail With Static / Dynamic Scale)

    Please refer to Chapter 6.2.1 on page 51. – When using centormail with the dynamic scale, the weight and size – depending on the settings in the product selection menu – are determined while transporting the mail piece through the scale.
  • Page 49 Postage rate calculation The menu for postage entry appears. • Select P OSTAGE ALCULATION centormail opens the product selection menu. You can now select the desired mailing data. Long key press • In the home menu, press and hold the...
  • Page 50 Operator Manual Select mailing data In the product selection menu, the Confirm current setting + revert to selectable mailing data are shown in the the home menu right part of the display. Use the arrow keys to scroll the list in case there are more than four choices which can be made.
  • Page 51: Setting Mailing Data, Weighing, And Metering

    Using the static scale • Call up the product selection menu: OSTAGE ALCULATION (see also Chapter 6.1). centormail queries all necessary entries affecting the mail piece. Select mailing data Setting the mailing data using the exam- ple of ‘Domestic First-Class Mail Letter’: •...
  • Page 52 • Place the mail piece on the weighing platform. A beep signals that the scale has determined the mail piece’s weight. The weight determined by the scale is now set. centormail sets the postage based on the displayed weight and the selected mailing data.
  • Page 53 Postage rate calculation When the desired product has been set: • Press F to return to the home INISH menu. • In the home menu, the desired imprint options (advert, text message, …) can be checked and – if needed – altered. See Chapter 4.
  • Page 54: Using The Dynamic Scale

    CALE • Call up the product selection menu: OSTAGE ALCULATION (see also Chapter 6.1). centormail queries all necessary entries affecting the mail piece. Select mailing data Setting the mailing data using the exam- ple of ‘Domestic First-Class Mail Letter’: • Select the destination / type of the mail piece by pressing the corresponding multi function key.
  • Page 55 • In the pop up window, enter the first three digits of the destination ZIP code. Note: centormail needs this entry to calculate the postage if the weight exceeds 1 lb. • Press to confirm.
  • Page 56 Operator Manual Setting extra services • Select the desired extra service(s) using the multi function keys. In the example, this is C ERTIFIED All selected extra services are shown in the left part of the display. The selected extra services are also inverted in the display area (display right).
  • Page 57 Postage rate calculation • Place the prepared letter stack on the automatic feeder: Please refer to Chapter 5.3.2. You can also use memory keys to select the product setting quickly and easily. For information on memory keys, please refer to Chapter 8.
  • Page 58: Special Features With Regard To Postage Calculation

    Operator Manual Special features with regard to postage calculation 6.3.1 Entries in pop up windows centormail may use a pop up window to prompt you for additional entries. For example, you have to – enter the first three digits of the destination ZIP code for some mail types (e.g.
  • Page 59 Postage rate calculation You can either calculate the dimensional weight ‘using paper and pencil’ and then enter the result, or have centormail determine the dimensional weight. To do so, you have to enter the length, width, and height of the mail piece.
  • Page 60 Operator Manual Now, you can choose to – enter the dimensional weight directly – have centormail determine the dimensional weight. If you want to enter the dimensional weight directly: • Select Y to continue. • Calculate the dimensional weight of the parcel according to USPS guidelines.
  • Page 61 • Measure the height of the parcel. • Round up the determined value to full inches. • Enter the round up value. • Confirm with centormail will now ask about the shape. If the parcel is rectangular: • Select Y to continue. For all other shapes: •...
  • Page 62 Operator Manual If the dimensional weight has been set: centormail displays the actual weight of the mail piece as well as the set dimen- sional weight. The postage value is always determined based on the higher weight. • Select extra services if necessary.
  • Page 63: Special Imprints And Functions

    Setting the CORRECTION imprint In the home menu: • Press the multi function key centormail opens the C menu. ORRECTION • Enter the amount to be imprinted on the mail piece in addition to the postage value already metered.
  • Page 64: Redate

    Operator Manual Print postage correction • Position the mail piece the address- side facing front. centormail prints the correction imprint. Press the key, to return to the normal metering mode. Redate If the meter imprint shows an incorrect date, you can print a correction with the correct date on the non-address-side of the mail piece already metered.
  • Page 65 (see Chapter 5.2 and Chapter 5.5). Print redate • Position the mail piece the address- side facing front. centormail prints the redate imprint. Press the key, to return to the normal metering mode.
  • Page 66: Reply Mail Metering

    Operator Manual Reply Mail metering You can meter reply mail. When metering reply mail centormail prints a normal meter imprint without date. Setting the REPLY mail imprint In the home menu: • Press the multi function key centormail sets the REPLY mail imprint.
  • Page 67: Stamping Incoming Mail

    Stamping incoming mail You can use the ‘Incoming mail’ function to mark your incoming mail. Setting the incoming mail stamp In the home menu: • Press the multi function key centormail opens the special functions menu. Special functions • Select I NCOMING...
  • Page 68: Seal Letters Only (Centormail With Sealer)

    Seal letters only (centormail with sealer) You can seal letters with the centormail mailing system without metering them. Turning moistening on • Turn the envelope sealing switch to the position SEAL.
  • Page 69 Special imprints and functions Setting the ‘Sealing only’ function In the home menu: • Press the multi function key centormail opens the special functions Special functions menu. • Select S EALING ONLY Sealing only The current settings of the ‘Sealing only’...
  • Page 70: Only Feed Letters

    Operator Manual Only feed letters centormail can feed letters without metering them. Setting the ‘Feed only’ function In the home menu: • Press the multi function key centormail opens the special functions Special Functions menu. • Select F EED ONLY Feed only The current settings of the ‘Feed only’...
  • Page 71: Printing Advert Only

    Special imprints and functions Printing advert only You can print the adverts stored in your centormail separately. How to set the ‘Advert only’ function In the home menu: • Press the multi function key centormail opens the special functions menu.
  • Page 72 Operator Manual Print advert • Press the key to print the advert on a label. • Feed an envelope / a card.
  • Page 73: Memory Keys

    20 memory keys which can store frequently used meter imprints (postage value and endorsement imprint). Instead of the postage value, you can store the product settings relevant for postage calculation (centormail with static / dynamic scale) . Furthermore, you can delete, overwrite, and name the memory keys.
  • Page 74: Display And Print Memory Key Settings

    Operator Manual Display and print memory key settings • Press the key. centormail opens the menu M EMORY . You can now access the DMINISTRATION following functions: – Display a list of all memory keys (number and name). – Print a list of all memory keys.
  • Page 75: Storing Settings For Use With A Memory Key

    Chapter 4 on page 32. For more information on “Postage rate calculation”, please see Chapter 6 on page 48. If the desired meter imprint or the settings for postage rate calculation (centormail with static / dynamic scale) have been set: •...
  • Page 76: Rename Memory Key

    Operator Manual centormail with static / dynamic scale: Functions in the M EMORY DMINISTRATION menu (New memory key) and their meaning: Sets the displayed weight to “0 lb 0 oz”. ITHOUT EIGHT Upon saving, the mailing data (destination, type, size, extra services) and the weight “0 lb 0 oz”...
  • Page 77: Delete Memory Key

    Memory keys Delete memory key Obsolete memory keys can either be overwritten with new assignments, or deleted. • Press the key. • Select M EMORY DMINISTRATION Memory Key Administration • Select the memory key you want to delete. Select Memory Key (1 … 20) •...
  • Page 78: Using An External Postage Scale

    As standard, centormail features a 9-pin interface. You can connect an external postage scale (e.g. a FlexiScale) to this interface. You need a special interface cable to connect an external postage scale to centormail. A suitable interface cable is available from FP Mailing Solutions.
  • Page 79: Operating Centormail With An External Postage Scale

    Using an external postage scale Operating centormail with an external postage scale Caution! Also read the Operator Manual of the external postage scale. Pay special attention to the information on how to safely operate the external postage scale. • Switch on the centormail and the external postage scale.
  • Page 80: Display And Print Registers

    Operator Manual Display and print registers The centormail mailing system stores important parameters and information on used postage in registers. You can view and print the register states. • Press the key. The R menu displays the current EGISTER register states.
  • Page 81: Loading Postage - Teleset

    For safety reasons, the United States Postal Service requires that the postage meter regularly contacts the Teleset Data Center. centormail reminds you when it is time to establish a connection to the TDC. You then have to initiate a TELESET procedure as usual. If you do not need additional credit, simply initiate the process with an amount of $ 0.00.
  • Page 82 Operator Manual centormail checks if the amount you entered can be loaded. Note that centormail rejects impermissi- ble amounts – in that case, a message is issued to inform you. • Press L to confirm. centormail displays the set amount for checking purposes.
  • Page 83: Account Administration

    Account 1 is factory pre-set and assigned to the MASTER card (MASTER account). centormail 120 is rated for 100 accounts in standard. If need be, the number of accounts can be upgraded to 300. Please contact FP Mailing Solutions. Read Chapter 14.15 on page 112.
  • Page 84 Operator Manual Possible account parameters and their meaning: Account number 2 to 99999 Account 1 is assigned to the MASTER card (MASTER account). Name Letters, special Please refer to page 29 on how to enter text. characters, and numbers...
  • Page 85: Create / Block User Card

    For each account (but not the MASTER account), you can create one or more USER cards. A USER card only enables its holder to access the assigned account. To protect centormail, e.g. in case of card loss, you can block the affected USER card(s). • Press the key.
  • Page 86: Display / Print Account Statistics

    Statistics Print list • Press the key. centormail prints the list on pages containing information on 5 accounts each. You can also feed blank sheets / cards for printing. Please heed the specifications on page 196.
  • Page 87: Clear Down To Zero All Accounts

    Opens the procedure to change the HANGE settings of the displayed account. centormail presents you all the settings that you are entitled to alter step-by-step. Deletes the displayed account and all ELETE information on postage used with the account.
  • Page 88: Imprint Management

    13.1 Load data from card centormail can store up to 15 adverts and 8 endorsements. You can easily load new imprint data from chip card. Order the desired imprints (adverts, endorsements) from FP Mailing Solutions.
  • Page 89: View / Print / Rename / Delete Advert

    Imprint management 13.2 View / print / rename / delete advert • Press the key. • Select I MPRINT ANAGEMENT ANAGE DVERTS Imprint Management • Select the advert. Manage Adverts In the A menu, a DVERT ANAGEMENT simplified graphic preview of the advert is displayed.
  • Page 90: Entering New Text Messages

    Operator Manual 13.3 Entering new text messages centormail provides 8 memory slots for text messages. A text message may contain up to 5 lines with 20 characters each. • Press the key. • Select I MPRINT ANAGEMENT ANAGE ESSAGES Imprint Management •...
  • Page 91: View / Print / Edit / Delete Text Messages

    Imprint management 13.4 View / print / edit / delete text messages • Press the key. • Select I MPRINT ANAGEMENT ANAGE ESSAGES Imprint Management • Select a text message. Manage Text Messages In the M menu, the ANAGE ESSAGE stored text is displayed unabridged.
  • Page 92: View / Delete Endorsements

    • Select I MPRINT ANAGEMENT DMINISTER NDORSEMENT TATISTICS Imprint Management centormail displays the evaluation of all meter imprints: Administer Endorsement Statistics – number of meter imprints, specified as per types of mail – postage used, specified as per types of mail...
  • Page 93: Advanced Settings & System Information

    Advanced settings & system information 14.1 Display / print / send system information centormail can display and print all important system parameters as a list. In addition, transmitting the relevant information to your FP servicing dealer is supported. • Press the key.
  • Page 94: Setting The Label Type

    Operator Manual 14.2 Setting the label type centormail can handle two different types of self-adhesive labels. For correct handling of the labels, you have to set the label type. • Press the key. • Select S YSTEM ETTINGS ABEL...
  • Page 95: Setting The Display Contrast

    • S the displayed setting. If you do not press a key (increase / decrease / save / …) for about 10 seconds, centormail sets the contrast to the last saved value.
  • Page 96: Setting The Tone Signaling

    14.4 Setting the tone signaling centormail confirms each press of a button with a beep. A rapid sequence of beeps indicates an error state. You can set centormail to suppress the regular confirmation beeps (but still enabling the error beeps), or switch off tone signaling completely.
  • Page 97: Setting The Meter Type

    Advanced settings & system information 14.5 Setting the meter type The ‘Meter type’ setting defines whether centormail displays and prints the postage in the $ 0.00 or the $ 0.000 format. • Press the key. • Select S YSTEM ETTINGS...
  • Page 98: Changing The User Interface Language

    Operator Manual 14.6 Changing the user interface language centormail’s user interface supports English and German. Switching to German • Press the key. System Settings • Select S YSTEM ETTINGS ANGUAGE centormail opens the language setting Language menu. • Select D...
  • Page 99: Clock

    14.7 Clock centormail features a battery backed system clock which is adjusted in the factory. It will rarely be necessary to correct the time. centormail automatically corrects the time when daylight savings time (summer time) starts and ends. You can disable this automatic feature and carry out the changeover manually.
  • Page 100: 14.7.2 Daylight Savings Time / Summer Time Changeover

    UMMER HANGEOVER centormail automatically corrects the UTOMATIC time when daylight savings time starts and ends. centormail will not automatically correct the time when daylight savings time starts and ends. The clock has been set to daylight UMMER savings time. The clock displays the set standard time.
  • Page 101 Only if “Automatic: Off” is set: ANUAL Manual centormail opens the menu to manually set daylight savings time on / off. In the left part of the display, centormail shows On / Off the current setting for – summer time (daylight savings time) Save –...
  • Page 102: 14.7.3 Setting The Time Zone

    Operator Manual 14.7.3 Setting the time zone If you move centormail from one time zone to another you need to adjust the time zone. • Press the key. • Select S YSTEM ETTINGS LOCK System Settings In the left part of the time zone adjustment...
  • Page 103: Modem - Changing The Dialing Parameters

    14.8 Modem – changing the dialing parameters On commissioning, FP Mailing Solutions Service will set the correct dialing parameters for the built-in modem. You should check and – if need be – correct the modem settings if changes were made to your phone line.
  • Page 104 Operator Manual Modem settings and their meaning: Exchange digit The exchange digit Type in the exchange digit using the depends on your numeric keys. The exchange digit may telephone system. comprise several digits. Usually, a 0 (zero) is used.
  • Page 105: Changing Phone Numbers

    Changing phone numbers Caution! Only change the phone numbers if you have been advised to do so by FP Mailing Solutions. Incorrect settings may cause problems, e.g. with the TELESET procedure. All important phone numbers have been factory-preset in the postage meter.
  • Page 106 Operator Manual Change phone number • Press the key. System Settings • Select S YSTEM ETTINGS ELEPHONE UMBERS Telephone Numbers • Select the entry to change. • Press C to call up the menu to HANGE Select the entry to change change the phone number / internet address.
  • Page 107: Determining Access Control

    • Press the key. • Select S YSTEM ETTINGS CCESS ONTROL System Settings centormail opens the access control menu. Access Control • Select N , or set access EEDS control to O Needs Card / Off • S the displayed setting.
  • Page 108: Customizing The Home Menu

    • Select S YSTEM ETTINGS USTOMIZE RANKING System Settings centormail opens the menu to customize the home menu. Customize Franking Menu To the left, you see the current settings for all functions of the home menu that to move the marker you can hide / unhide.
  • Page 109: Setting Low Postage Warning

    • Press the key. • Select S YSTEM ETTINGS OSTAGE ARNING System Settings centormail opens the low postage warning menu. Low Postage Warning • Select C HANGE • Enter a threshold of your choice. Change / Disable Warning If necessary: Type in threshold •...
  • Page 110: Setting High Postage Warning

    • Press the key. • Select S YSTEM ETTINGS OSTAGE ARNING System Settings centormail opens the High Postage Warning settings menu. High Postage Warning • Select C HANGE • Enter a threshold of your choice. Change / Disable Warning If necessary: Type in threshold •...
  • Page 111: Setting The Letter Transport Run Time (Centormail Without Feeder)

    • Select S YSTEM ETTINGS ETTER TRANSPORT RUN TIME System Settings centormail opens the letter transport run time adjustment menu. Letter transport run time • Press M (+) or L (-) to adjust the run time More (+) / Less (-) / Factory Default...
  • Page 112: Extend Number Of Available Accounts

    14.15 Extend number of available accounts As a standard, centormail 120 is provided with 100 accounts. You can increase the number of possible accounts to 300. For this purpose you need an authorization code which you can order from FP Mailing Solutions.
  • Page 113: Print System

    RINTING RINT YSTEM NFORMATION Printing centormail will now display information on the state of the two ink cartridges / print Print System Information heads as well as on the filling level of the ink tank (centormail 140) . 14.16.2 Adjusting the print head lowered duration The print head lowered duration determines for how long the ink cartridges / print heads remain in ‘ready position’...
  • Page 114: Rate Tables (Centormail With Static / Dynamic Scale)

    14.17 Rate tables (centormail with static / dynamic scale) centormail can store up to 2 rate tables. centormail automatically checks that the rate table is valid. 14.17.1 Updating the rate table You must update the rate table for postage rate calculation if postage regulations or rates have changed.
  • Page 115: 14.17.2 Deleting Rate Table

    • Press the key. • Select P OSTAGE ABLE UTOMATIC ENDORSEMENT PRINTING Postage Rate Table centormail opens the settings menu. Automatic endorsement printing • Press O to set the automatic endorsement imprint to the desired setting. On / Off • S the displayed setting.
  • Page 116 Operator Manual Functions in the A menu and their meaning: UTOMATIC ENDORSEMENT PRINTING During postage rate calculation, centormail UTOMATIC determines and activates (sets) an appropri- ate endorsement imprint based on the entered mailing data. The automatically selected endorsement imprint cannot be changed manually.
  • Page 117: 14.17.4 Changing Local Zip Code For Postage Rate Calculation

    Advanced settings & system information 14.17.4 Changing local ZIP code for postage rate calculation This setting determines which place of deposit the centormail uses for postage rate calculation. • Press the key. • Select P OSTAGE ABLE HANGE LOCAL CODE Postage Rate Table •...
  • Page 118: Zeroing Static Scale (Centormail With Static Scale)

    14.19 Set gravitation (centormail with static / dynamic scale) To determine the weight, the scale measures the gravity between the earth and the object on the weighing platform. This force depends on the latitude and the distance from the geocenter.
  • Page 119: Dynamic Scale - Changing The Weighing Mode (Centormail With Dynamic Scale)

    The dynamic scale determines the weight and format of each mail piece. Display in the The ascertained values are used by home menu centormail to calculate the postage for each mail piece. To process uniform mail pieces. EIGH ONCE The dynamic scale determines the weight Display in the and format of the first mail piece only.
  • Page 120: Adjusting Moistening (Centormail With Sealer)

    Adjusting moistening (centormail with sealer) centormail monitors the operational conditions of the sealer. Upon system start, as well as occasionally during operation, sealing liquid from the tank is pumped to the moistening sponge. Thus, centormail makes sure the sponge is always properly wetted.
  • Page 121: Re-Authorization

    14.22 Re-authorization You must inform FP Mailing Solutions of the new location for your centormail if you wish to operate the centormail at another location (e.g. after a relocation). At the new location you must re-authorize your centormail by establishing a modem connection to the data center.
  • Page 122: Maintenance And Care

    Operator Manual Maintenance and care Have your centormail mailing system regularly checked and maintained by autho- rized service. This guarantees long-term, trouble-free operation. Contact us for our low-price maintenance and service agreement. You can perform the following cleaning and maintenance tasks yourself: –...
  • Page 123: Changing The Ink Cartridges (Centormail 120)

    Changing the ink cartridges (centormail 120) centormail will remind you that the ink cartridges should be exchanged. If you wish to replace the ink cartridges before the exchange procedure is started automatically, you can start the procedure from the M .
  • Page 124 Operator Manual Removing the ink cartridges • Open the flap by pressing the release key. • Release the ink cartridges: Turn the two blue-green levers upwards. • Pull both lifters (blue-green) upwards. The ink cartridges are lifted from their...
  • Page 125 Maintenance and care • Pull both ink cartridges upward out of the bracket. • Confirm the completion of each step with C ONTINUE Inserting new ink cartridges Caution! Insert the ink cartridges only after they have adapted to the ambient temperature of the postage meter (e.g.
  • Page 126 Operator Manual • Hold the ink cartridge with its connec- tors facing backwards, i.e. towards the back of the mailing system. • Insert the ink cartridge into its bracket. • Push down the ink cartridge as far as it goes.
  • Page 127 After calibration, the ink cartridges are cleaned. The cleaning procedure is auto- matically performed. Adjusting the ink cartridges centormail continues with the ink car- tridge adjustment procedure: It tells you to position a letter. • Position an empty envelope for the test print.
  • Page 128 Start the exchange procedure If you wish to replace the ink cartridges before prompted to do so by centormail, you can start the procedure from the • Press the key.
  • Page 129: Changing The Print Heads (Centormail 140)

    (centormail 140) On systems with an ink tank, you also have to replace the connecting hoses leading to the tank. If desired, we will gladly provide support on this. Please contact the FP Mailing Solutions Service. If you wish to replace the print heads before the exchange procedure is started auto- matically, you can start the procedure from the M .
  • Page 130 Operator Manual Removing the print heads • Open the flap by pressing the release key. Disconnect hose couplings: • Hold an absorbent cloth ready. • Press to release and remove the cou- pling to the front. • Wipe the hose coupling with an absor- bent cloth.
  • Page 131 Maintenance and care • Pull both lifters (blue-green) upwards. The print heads are lifted from their brack- ets. • Pull both print heads upward out of the bracket. • Confirm the completion of each step with C ONTINUE Inserting new print heads Caution! Insert the print heads only after they have adapted to the ambient tem- perature of the postage meter (e.g.
  • Page 132 Operator Manual Connect the hose to the print head: • Hold the connecting piece on its black handle and plug onto the print head as shown. The hose is correctly connected to the print head if the connecting piece is fully Connecting piece within the transparent shaft.
  • Page 133 Maintenance and care • Plug the hose coupling of the left print head into the socket marked with push in firmly. Feel the coupling lock in place. • Plug the hose coupling of the right print head into the socket marked with and push in firmly.
  • Page 134 After calibration, the print heads are cleaned. The cleaning procedure is auto- matically performed. Adjusting the print heads centormail continues with the print head adjustment procedure: It tells you to posi- tion a letter. • Position an empty envelope for the test print.
  • Page 135 Start the exchange procedure If you wish to replace the print heads before prompted to do so by centormail, you can start the procedure from the • Press the key.
  • Page 136: Changing The Ink Tank (Centormail 140)

    Changing the ink tank (centormail 140) centormail will remind you when it is time to change the ink tank. If the ink tank is empty, centormail automatically initiates the tank change procedure. The mailing system is no longer ready for operation. You have to replace the ink tank before you can go on printing with centormail.
  • Page 137 Maintenance and care Remove the ink tank • Open the flap by pressing the release key. • Press on the recess on the tank lid, press down the tank and pull forward at the same time. The tank is now unlocked and rests loose in its bracket.
  • Page 138 Operator Manual Insert new ink tank • Unpack the new ink tank. • Insert the ink tank as illustrated. • Push down the ink tank. The ink tank locks into its bracket. • Close the lid. Press the release key to lock the lid.
  • Page 139: Adjusting The Ink Cartridges (Centormail 120)

    • Press the key. • Select P RINTING PRINTHEAD ALIGN MENT Printing centormail now starts the adjustment pro- cedure. Follow the instructions in the dis- Printhead alignment play. For an overview of the procedure, see pages 127/128 or pages 134/135.
  • Page 140: Cleaning The Print System

    Operator Manual 15.6 Cleaning the print system You should start the cleaning process for the print system if the quality of the stamp is not good enough (e.g. gaps in the imprint after longer periods out of use). Cleaning •...
  • Page 141 HANGE INK CAR TRIDGE PRINTHEADS HANGE PRINT Change ink cartridge / printheads HEAD centormail 140: The exchange procedure starts. Change printhead Removing the cartridges / print heads Caution! Swapped cartridges / print heads may cause print system errors. When cleaning, you are advised to only remove one cartridge / print head at a time.
  • Page 142 Operator Manual • Remove one ink cartridge / print head. centormail 120: For detailed instructions on how to remove and insert the ink car- tridges, see Chapter 15.2. centormail 140: For detailed instructions on how to remove and insert the print heads, see Chapter 15.3.
  • Page 143: Replacing The Ink Fleece

    15.7 Replacing the ink fleece centormail will remind you when it is time to change the ink fleece. Caution! Take care not to soil your skin, your clothes, or objects near by. Use a mat to place the fleece tray.
  • Page 144 Operator Manual • Move the clamp downwards until it snaps back into place. • Push in the fleece tray as far as it will The mailing system is now ready for oper- ation again.
  • Page 145: Filling With Sealing Liquid (Centormail With Sealer)

    This special sealing liquid is available from FP Mailing Solutions. Warning! Switch off the centormail mailing system and all components con- nected to it prior to filling with sealing liquid. Warning! Be extremely careful when handling liquids. If you fill the sealant tank, make sure not to moisten any parts connected to the mains.
  • Page 146 Operator Manual • Fill the tank with sealing liquid. The sealant tank holds up to 800 ml. Always keep an empty bottle of the seal- ing liquid. You need the original bottle in case you have to drain the tank.
  • Page 147: Clean / Replace The Sponge (Centormail With Sealer)

    Maintenance and care 15.9 Clean / replace the sponge (centormail with sealer) • Switch off centormail and all compo- nents connected to. • Press the release key. The moistening unit swings to the front by itself. • Hold the moistener as illustrated.
  • Page 148 Operator Manual • Insert a new / the cleaned sponge. • Hook the fixation plate into the lower Fixation plate part of the moistener as illustrated. • Snap in the upper part of the fixation plate. Warning! Potential hazard that may result in injury to the hands.
  • Page 149: 15.10 Replacing The Battery

    Caution! Only use batteries provided by FP Mailing Solutions, 90.4701.8004.00. Observe the instructions enclosed with the battery for usage and disposal. Caution! Switch off the centormail. Unplug the power plug out of the power socket prior to replacing the battery. • Switch off the centormail postage meter and all connected peripheral devices (e.g.
  • Page 150 Operator Manual • Insert new battery. Make sure that the polarity is correct! Symbols in the battery compartment depict the correct polarity. • Close the battery compartment. • Set up all additional components of the mailing system if necessary (see appendix, page 180).
  • Page 151: Troubleshooting

    ‘behaves Software problem. strangely’ or does not Switch off centormail. Wait for at least 1 minute, then seem to react anymore switch centormail back on. centormail makes sounds The print system and the ink tank may cause sounds without any apparent due to pumping and deairing.
  • Page 152 Operator Manual Problem Possible cause and remedy centormail refuses to The beeps indicate that centormail cannot perform the perform an operation and desired function (e.g. if you press a key that is without ‘beeps’ repeatedly function in the current menu, or if a previous operation has not been completed).
  • Page 153 Troubleshooting Problem Possible cause and remedy (continued) Sensor does not recognize letter Letter transport does not Place the letter once more or start letter transport by start pressing the Start / Stop key. Letter transport stops or Safety cap has been released. Please refer to Chapter 16.4 on page 161 .
  • Page 154 USPS offers some extra services only when combined with other services. External scale fails to Check that the external scale is properly connected and set up for operation with centormail (see Chapter 9.1, transfer postage value to page 78 and postage scale Operator Manual) . centormail Problem with the external scale.
  • Page 155 Ink cartridges / print heads / ink tank defective. Call your FP servicing dealer. Software problem. Switch off centormail. Wait for at least 1 minute, then switch centormail back on. Cleaning the print system The ink cartridges / print heads are either heavily fails to improve the print soiled or dried out.
  • Page 156 Wrong card plugged in? Insert a data card. Card is defective. Call your FP servicing dealer. Data transfer to FP-service centormail cannot establish a connection to the data impossible center. Check the modem parameters (see Chapter 14.8, page 103) .
  • Page 157 The filling level sensor is located front-right of the inner side of the tank. Using a finger, wipe over the sensor several times. Close the sealant tank. Close the lid. (See also page 146.) If problem persists: Use FP sealing liquid or distilled water.
  • Page 158: Fixing A Letter Jam In The Feeder

    Operator Manual 16.2 Fixing a letter jam in the feeder • Pull off the cover of the feeder to the front. • Turn the service lever to the left (1). This will disengage the transport rollers. • Carefully remove the stuck letter to the top right (2).
  • Page 159: Fixing A Letter Jam In The Sealer

    Troubleshooting • Insert the cover in the two lateral guides of the housing and push in as far as it goes. • Please heed the information on the postage meter’s display. 16.3 Fixing a letter jam in the sealer • Press the release key. The moistening unit swings to the front by itself.
  • Page 160 Operator Manual Warning! Potential hazard that may result in injury to the hands. When closing the unit, do not reach into the area between the moistening unit and the letter guide face. • Lock the moistening unit back in place.
  • Page 161: Safety Cap Has Been Released - Letter Transport Stops

    Troubleshooting 16.4 Safety cap has been released – letter transport stops The safety cap helps to avoid injury that may be caused by improper handling within the letter exit of the postage meter. When the safety switch is activated, the safety cap is released and the letter transport stops immediately.
  • Page 162 Operator Manual...
  • Page 163: Appendix

    Appendix – Access rights for selected functions Appendix Access rights for selected functions Status Without With With Access access USER MASTER using Functions card card card card: Off Accounts: assign budget Accounts: clear down Accounts: create Accounts: create / block USER cards Accounts: delete Accounts: preset...
  • Page 164 Operator Manual Status Without With With Access access USER MASTER using Functions card card card card: Off Load data from chip card (e.g. adverts, rate table) Memory administration Metering on all accounts Metering only on assigned account Postage correction Print system: maintain (e.g.
  • Page 165: Menu (Overview)

    Appendix – Menu (overview) Menu (overview)
  • Page 166: Country Codes

    Operator Manual Country codes Country Code Country Code Afghanistan Cambodia Albania Cameroon Algeria Canada Andorra Cape Verde Angola Cayman Islands Anguila Central African Republic Antigua Chad Argentina Chile Armenia China Aruba Colombia Ascension Comoros Australia Congo Republic Austria Congo, Democratic Republic...
  • Page 167 Appendix – Country codes Country Code Country Code Falkland Islands Iceland Faroe Islands India Fiji Indonesia Finland Iran France Iraq French Guiana Ireland French Polinesia Israel Italy Gabon Gambia Jamaica Georgia Japan Germany Jordan Ghana Gibraltar Great Britain Kazakhstan Greece Kenya Greenland Kiribati...
  • Page 168 Operator Manual Country Code Country Code Macao Pakistan Macedonia Panama Madagascar Papua New Guinea Madeira Islands Paraguay Malawi Peru Malaysia Philippines Maldives Pitcairn Islands Mali Poland Malta Portugal Marshall Islands Martinique Mauritania Qatar Mauritius Mexico Micronesia Reunion Moldova Romania...
  • Page 169 Appendix – Country codes Country Code Country Code Solomon Islands Somalia Vanuatu South Africa Vatican City Spain Venezuela Sri Lanka Vietnam Sudan Suriname Swaziland Wallis & Futuna Islands Sweden Western Samoa Switzerland Syria Yemen Taiwan Tajikistan Zambia Tanzania Zimbabwe Thailand Togo Tonga Trinidad...
  • Page 170: Moving The Centormail Mailing System To Another Location

    • Switch off the centormail mailing system and all components connected to it prior to dismantling and transporting them. • The centormail postage meter weighs more than 45 lb / 20 kg. You are advised to seek the help of another person when moving the postage meter.
  • Page 171 Appendix – Moving the centormail mailing system to another location Dismantling the centormail mailing system Remove ink cartridges (centormail 120) / print heads and ink tank centormail 140) You only need to remove the ink car- tridges / print heads and the ink tank, if you move the mailing system to another location or when it is brought to service.
  • Page 172 Operator Manual Switch off • Switch off the mailing system. • Remove card. • Empty the label dispenser. • Switch off external connected devices (PC, postage scale). • Unplug the power plugs of the mailing system, as well as all components con- nected to it (feeder, power supply unit of the sealer, …) from the socket(s).
  • Page 173 Appendix – Moving the centormail mailing system to another location You need an original sealing liquid bottle and the suction hose, which came as an accessory with the sealer. • Screw the suction hose onto the empty original bottle. • To drain the sealant tank: Slightly com-...
  • Page 174 • Pull the hand feed tray to the left and away from the postage meter. Remove the letter catch tray from the postage meter (centormail without power sealer) • Pull out both catch brackets. Catch brackets •...
  • Page 175 Appendix – Moving the centormail mailing system to another location Remove the power sealer and letter catch tray (centormail with power sealer) • Pull out both catch brackets. Catch brackets • Remove the connection cable of the power sealer from the postage meter: Unscrew and carefully pull off the plug.
  • Page 176 (e.g. PC): Unscrew and care- fully pull off the plug. • Pull out power cable. • Remove termination plug (centormail without feeder) : Unscrew and carefully pull off the termi- nation plug. On the postage meter (back cover) •...
  • Page 177 Appendix – Moving the centormail mailing system to another location On the dynamic scale (back cover) • Remove the connection cable of the sealer / feeder: Unscrew and carefully pull off the plug. • Pull out power cable. On the sealer (back cover) •...
  • Page 178 Operator Manual Remove housing connector The connectors for mechanic coupling of the housings are located in the clear- ances of the side walls. To remove the connectors: • Slightly lift the affected component and remove the connector to the bottom.
  • Page 179 Appendix – Moving the centormail mailing system to another location • Fasten the transport bar (part of the original packaging) to the housing of Transport bar the postage meter with the two screws. Transport • Make sure the postage meter and all its components are safely packed before transporting them.
  • Page 180 Caution! Please observe the following notes on systems with a dynamic scale: • Have the centormail mailing system installed by a service technician. • As for the choice of the place of installation, make sure that the feeder and the dynamic scale rest on the same base (table / pedestal base).
  • Page 181 Appendix – Moving the centormail mailing system to another location • Place the centormail and its optional components on a firm, level, low vibra- tion horizontal base. Please refer to page 193 for the standing surface values of the system in different configurations.
  • Page 182 Operator Manual Connect the power sealer to the postage meter Warning! Potential hazard that may result in injury to the hands! Be very careful when handling the power sealer. As a consequence of its construction design, the power sealer has very sharp edges that might hurt you.
  • Page 183 Appendix – Moving the centormail mailing system to another location Mounting the envelope slide On the power sealer If you use a power sealer: • Attach the appropriate envelope slide to the power sealer. Both hooks of the envelope slide must snap into the housing of the power sealer.
  • Page 184 • Fasten the protective glass to the hous- ing of the postage meter with the two screws. Mounting the hand feed tray If you use centormail with no additional components: • Mount the hand feed tray on the left side of the postage meter’s housing.
  • Page 185 Appendix – Moving the centormail mailing system to another location Installation of the weighing platform • Hold the weighing platform in a way that – the higher side of its base faces for- ward and – the weighing tray is even.
  • Page 186 Operator Manual On the postage meter • Connect the phone cable to phone socket at the rear of the postage meter. Please check the correct position of the spring. • Plug the power cable into the power socket of the postage meter.
  • Page 187 Appendix – Moving the centormail mailing system to another location On the sealer • Insert the connection cable of the feeder into the 15-pin interface (P1) and tighten screws. • Connect the power supply unit. • Plug the power cable into the power supply unit.
  • Page 188 • Connect the phone cable to a phone socket (analog). This is usually a fax connection. • Switch on the centormail mailing system. Please refer to Chapter 3.1, page 13. centormail 120: • Insert the ink cartridges. To do this, call up the exchange procedure from the menu (see page 128).
  • Page 189: Glossary

    FP Mailing Solutions offers two types of self-adhesive labels for using with centormail: – label centormail (6.6" / 168 mm) – label centormail XL (8.6" / 219 mm). MASTER card Chip card, machine-specific. Access card for system administrator. MASTER card allows access to all system functions.
  • Page 190 Operator Manual USER card Chip card, machine-specific. A USER card allows the metering to one account and the access to selected system functions. Zero imprint Meter imprint with the postage value “$ 0.00”. (Trial run ) This enables you to check the settings for the meter...
  • Page 191: Technical Data

    Appendix – Technical Data Technical Data centormail – components Dimensions Width 21.7" / 550 mm 21.7" 21.7" 12" 4.1" (postage meter) 550 mm 550 mm 305 mm 103 mm 7.9 " / 200 mm (hand feed tray) 11.9" to 16.3"...
  • Page 192 Operator Manual centormail – components Display LCD, 320 x 240 pixel, – – – – with LED-illumination Print system Print Ink-jet printing featuring – – – – technology HP Technology Printing max. 7.3" x 1" – – – –...
  • Page 193 300 W < 67 dB (A) (normal operation) Noise emission < 45 dB (A) (stand-by) Performance ** centormail 120: up to 120 (#10, 4 " x 9 " ) (Letters per minute) centormail 140: up to 140 (#10, 4 " x 9 "...
  • Page 194 Operator Manual Equipment Subject to short-term modification.
  • Page 195 FP Print head kit for centormail 140 (centormail 140) (2 pcs. FP print heads, cpl. with hose attachment, fluorescent red), order no. CBITPH (58.0038.3187.00) FP ink tank for centormail (fluorescent red) 350 ml, order no. CBIT350 (58.0038.3173.00) Operating and 59°F to 95°F (+15°C to +35°C)
  • Page 196 Labels self-adhesive labels by FP: – centormail (6.6" / 168 mm) – centormail XL (8.6" / 219 mm) Pre-printed In the areas that are monitored by sensors (the areas envelopes marked gray in the illustration below),...
  • Page 197 Appendix – Technical Data Envelope specifications for sealing Format 3" x 5" to 10" x 14" (post card size to format ISO B4) Thickness up to 0.28" (7 mm) Material envelopes must be suitable for sealing by machine Flap shape and size...
  • Page 198: Index

    Operator Manual Index Advert only batch counter 71 Access card 15 item counter 71 insert 15 printing 71 MASTER 15 set imprint offset 71 remove 15 After-sales service. See Service USER 15 Always weigh (dynamic scale) 119 Access control 15...
  • Page 199 Date 32 switch off 14 default after switching on 13 switch on 13 in incoming mail stamp 67 centormail 120 10, 194 in the meter imprint 21, 38 centormail 140 10, 194 redate function 64 Change ink cartridges setting 38...
  • Page 200 Extension (telephone system) 103 Imprint management 88 External postage scale 78 advert 88 connecting 78 endorsement (type of mail) 88 operating with centormail 79 text message 88 Extra services Imprint offset 11 impermissible combination 52, 56 print advert only 71...
  • Page 201 Label key 18 Memory function 2, 11 Label type displayed in the home menu 21 centormail 46, 94, 196 Memory key centormail XL 46, 94, 196 delete 77 setting 94 MEM 1 75 Letter catch tray 10, 180, 210 rename 76...
  • Page 202 Operator Manual Menu 24 service 105, 211 gray letters 24 Teleset Data Center 105 overview 165 Pop up window 27 Meter imprint 189 Postage correction 63 example 32 Postage meter 10, 180 set 32 overview 210 Postage rate calculation 48 Meter type 0.00 97...
  • Page 203 Appendix – Index Print system flap 210 Scale release / lock key 210 dynamic 12, 54, 207 Printing lists 11 external postage scale 78 Problems and remedies 151 static 10, 12, 52, 210 Seal 16 See also Error Procedure 27 Seal envelopes On / Off 16 Product selection menu 48 Sealant tank 208...
  • Page 204 Operator Manual TDC 105 Upper / lower case letters 2, 19, 29 USER card 15, 190 See also Teleset Data Center Technical data 191 assign to account 85 dynamic scale 191 block 85 envelope specifications for sealing 197 set account 40...
  • Page 205 Appendix – Index COR 20 See also Correction DAT 20 See also Date END 20 See also Endorsement OFS 20 See also Imprint offset See also Redate REP 20 See also Reply mail S 20 See also Special functions TXT 20 See also Text message 123 20 See also Item counter...
  • Page 206: Centormail Mailing System (Overview)

    Feeder centormail mailing system (overview) Letter guide face (blue) Pressure bar Cover, behind Housing – transport rollers connector – service lever Ventilation slots Power connection Connecting cable (to sealer, dynamic scale or 15-pin interface (P2) postage meter) optional...
  • Page 207 Dynamic scale Protective glass Letter guide face (blue) Housing connector Ventilation slots Power connection Connecting cable 15-pin interface (P2) (dynamic scale – postage meter) optional...
  • Page 208 Sealer Switch seal / non seal envelopes Release key (moistening unit) Letter guide face (blue) Housing connector Lid, behind sealant tank To open / close the lid: shortly press on the marker Connecting cable (to dynamic scale or postage meter) 15-pin interface (P1) Socket used for the 9-pin interface (P2)
  • Page 209 Power sealer Protective glass Letter guide face (blue) Connecting cable power sealer – postage meter Housing slots to mount the envelope slide Warning sign Envelope slide (version for systems with power sealer) optional...
  • Page 210 Postage meter centormail Weighing platform, static scale Display and keypad Label dispenser Protective glass Letter guide face (blue) Hand feed tray 9-pin interface (power sealer connection) Letter catch tray Storage compartments To open / close: shortly press on the marker...
  • Page 211: Service

    Service Every centormail mailing system is thoroughly checked before leaving the factory. Should any faults occur with your centormail mailing system in spite of our extensive quality control, please contact FP Mailing Solutions help line. Our main office will be pleased to tell you the address of your local servicing dealer.

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