Repeating Defects Appear On Prints; Print Is Too Dark - Lexmark MS312 User Manual

Troubleshooting

Repeating defects appear on prints

Action
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
97 mm (3.82 in.)
•
47 mm (1.85 in.)
• 38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements?
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?

Print is too dark

Action
Step 1
a
From the Quality menu on the printer control panel, reduce the toner
darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Is the print still too dark?
Yes No
Go to step 2.
Contact customer The problem is solved.
support at
http://support.lexma
rk.com or your service
representative.
Yes No
Go to step 2. The problem is solved.
191
1
Check if the
distance between
the defects equal
to 80 mm (3.15 in.)
2
Take note of the
distance, and then
contact customer
support at
http://support.le
xmark.com or
your service
representative.