Repeating Defects Appear On Prints; Tray Linking Does Not Work - Lexmark CS410 Series User Manual

Troubleshooting

Repeating defects appear on prints

)
)
)
Action
a
Check if the distance between the defects is equal to one of the
following:
•
25.1 mm (0.98 in.)
• 29.8 mm (1.17 in.)
•
43.9 mm (1.72 in.)
•
45.5 mm (1.79 in.)
•
94.2 mm (3.70 in.)
b
If the distance between the defects equals 25.1 mm (0.98 in.), 29.8 mm
(1.17 in.), or 94.2 mm (3.70 in.), then replace the photoconductor unit.
c
If the distance between the defects equals 43.9 mm (1.72 in.) or
45.5 mm (1.79 in.), then replace the developer unit.
Do the repeating defects still appear?

Tray linking does not work

Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action
Step 1
a
Open the trays, and then check if they contain paper of the same size
and type.
•
Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
Yes No
1 The problem is solved.
Check if the
distance between
the defects is
equal to one of the
following:
•
37.7 mm
(1.48 in.)
•
78.5 mm
(3.09 in.)
•
95 mm
(3.74 in.)
2
Take note of the
distance, and then
contact customer
support or your
service
representative.
Yes No
The problem is solved. Go to step 2.
167