Lexmark MS810 Series User Manual
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MS810 Series
User's Guide
Important:
Click
here
before using this guide.
October 2014
www.lexmark.com
Machine type(s):
4063
Model(s):
210, 230, 23E, 410, 430, 630, 63E

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Summary of Contents for Lexmark MS810 Series

  • Page 1 MS810 Series User's Guide Important: Click here before using this guide. October 2014 www.lexmark.com Machine type(s): 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................5 Overview.....................7 Using this guide............................7 Finding information about the printer......................7 Selecting a location for the printer...............9 Additional printer setup................11 Installing internal options........................11 Installing hardware options........................28 Attaching cables............................32 Setting up the printer software.......................34 Networking..............................35 Verifying printer setup..........................39 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn......40 Learning about the printer........................40 Loading paper and specialty media......................43 Printing..............................64...
  • Page 3 Contents Paper and specialty media guide..............175 Using specialty media..........................175 Paper guidelines............................176 Supported paper sizes, types, and weights...................180 Understanding the printer menus............185 Menus list..............................185 Paper menu............................186 Reports menu............................197 Network/Ports menu..........................198 Security menu............................211 Settings menu............................215 Help menu.............................241 Saving money and the environment............243 Adjusting the brightness of the printer display..................243 Saving paper and toner.........................243 Recycling..............................244...
  • Page 4 Contents [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451].........277 [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [41y.xx]......278 [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [43y.xx]......280 Troubleshooting..................282 Understanding the printer messages....................282 Solving printer problems........................299...
  • Page 5: Safety Information

    Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
  • Page 6 CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
  • Page 7: Overview

    Setting up and using the printer software • Configuring the printer on a network • Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available at features of your printer http://support.lexmark.com.
  • Page 8 • The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 9: Selecting A Location For The Printer

    Selecting a location for the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also.
  • Page 10 Selecting a location for the printer Right side 152 mm (6 in.) Front 508 mm (20 in.) Left side 152 mm (6 in.) Rear 152 mm (6 in.) 115 mm (4.5 in.) Right side 152 mm (6 in.) Front 508 mm (20 in.) Left side 152 mm (6 in.) Rear...
  • Page 11: Additional Printer Setup

    Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – RS-232-C serial interface Accessing the controller board Note: This task requires a flat‑head screwdriver.
  • Page 12 Additional printer setup Using a screwdriver, loosen the screws on the controller board shield. Remove the shield.
  • Page 13 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer first before touching any controller board electronic component or connector. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
  • Page 14 Additional printer setup Align the screws with the holes on the shield, and then reattach the shield. Tighten the screws on the shield.
  • Page 15: Installing A Memory Card

    Additional printer setup Reattach the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 16: Installing An Internal Solutions Port

    Reattach the controller board shield, and then the controller board access cover. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 17 Additional printer setup Unpack the ISP kit. ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw.
  • Page 18 Additional printer setup Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Make sure the cables are neatly tucked under the plastic bracket.
  • Page 19 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
  • Page 20 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly. Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded.
  • Page 21: Installing An Optional Card

    Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 22: Installing A Printer Hard Disk

    Additional printer setup Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
  • Page 23 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
  • Page 24 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
  • Page 25 Additional printer setup Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk.
  • Page 26: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 27 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer hard disk.
  • Page 28: Installing Hardware Options

    If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
  • Page 29: Installing Optional Trays

    If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
  • Page 30 Additional printer setup Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
  • Page 31 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
  • Page 32: Attaching Cables

    Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
  • Page 33 Additional printer setup Use the Parallel port Connect the printer to a computer. Note: This can also be used in installing an optional Internal Solutions Port (ISP). USB port Attach an optional wireless network adapter. Ethernet port Connect the printer to a network. USB printer port Connect the printer to a computer.
  • Page 34: Setting Up The Printer Software

    Additional printer setup Setting up the printer software Installing the printer Obtain a copy of the software installer package. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users Open the printers folder.
  • Page 35: Networking

    Additional printer setup In Windows 7 or earlier Click , or click Start and then click Run. Type control printers. Press Enter, or click OK. Select the printer you want to update, and then do either of the following: • For Windows 7 or later, select Printer properties.
  • Page 36: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
  • Page 37 Additional printer setup Connecting the printer to a network using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
  • Page 38: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    Additional printer setup Using the Push Button Configuration method Depending on your printer model, navigate to either of the following: • > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected Setup > >...
  • Page 39: Verifying Printer Setup

    Additional printer setup Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and channel. Click Submit. Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on.
  • Page 40: Using Ms810N, Ms810Dn, Ms811N, Ms811Dn, Ms812Dn

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 41 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher •...
  • Page 42: Using The Printer Control Panel

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • The output expander is the only option that can be placed on top of the high‑capacity output expander. • The output expander and mailbox may be installed in any order. When using optional trays: •...
  • Page 43: Loading Paper And Specialty Media

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Use the USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 44 If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative. From the printer control panel, navigate to: >...
  • Page 45 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 46 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 47 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly.
  • Page 48 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 49 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 50 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 51 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 52 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 53 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 54 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 55 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex and fan the sheets to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 56 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 57 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 58: Loading The Multipurpose Feeder

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 59 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 60 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
  • Page 61 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing •...
  • Page 62 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 63: Linking And Unlinking Trays

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Linking and unlinking trays The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name. Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field.
  • Page 64: Printing

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press Press Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 65: Adjusting Toner Darkness

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn For Macintosh users Customize the settings in the Page Setup dialog if necessary: With a document open, choose File > Page Setup. Choose a paper size or create a custom size to match the paper loaded. Click OK.
  • Page 66: Printing From A Flash Drive Or Mobile Device

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel.
  • Page 67: Printing From A Mobile Device

    Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 68: Printing Confidential And Other Held Jobs

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx •...
  • Page 69 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File >...
  • Page 70: Printing Information Pages

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing information pages Printing a font sample list From the printer control panel, navigate to: > Settings > > Reports > > Print Fonts Press the up or down arrow button to select the font setting. Press Note: The PPDS fonts appear only when the PPDS data stream is activated.
  • Page 71: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Accessing the remote control panel The remote control panel on your computer screen lets you interact with the printer control panel, even when you are not physically near the network printer.
  • Page 72: Modifying Confidential Print Settings

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Notification Description The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of the supply appears on the menus page and status page. Warning The printer displays the warning message and generates an e‑mail about the status of the supply.
  • Page 73: Printing A Menu Settings Page

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn To change the language, select a language from the drop-down menu, and then click Click here to submit language. Click Printer Settings. Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
  • Page 74: Saving Energy

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 75: Reducing Printer Noise

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Reducing printer noise Enable Quiet mode to reduce the printer noise. From the printer control panel, navigate to: > Settings > > Settings > > General Settings > > Quiet Mode > Select a setting. Reduce printer noise.
  • Page 76: Using Hibernate Mode

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
  • Page 77: Securing The Printer

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
  • Page 78: Erasing Volatile Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
  • Page 79: Erasing Printer Hard Disk Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
  • Page 80: Finding Printer Security Information

    You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 81: Using Ms810De

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 82 Using MS810de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox •...
  • Page 83 Using MS810de The staple, hole punch finisher must not be combined with any other output options. • In a configuration with three optional finishers, the output expander and mailbox may be installed in any order. • In a configuration with two optional finishers: –...
  • Page 84: Understanding The Home Screen

    Using MS810de Use the USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 85 Using MS810de Touch Change Language Change the primary language of the printer. Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links. Note: The tree view does not include bookmarks created within Forms and Favorites, and the ones in the tree are not usable in Forms and Favorites.
  • Page 86 Using MS810de Using the touch-screen buttons Note: Your home screen may vary, depending on your home screen customization settings, administrative setup, and active embedded solutions. Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down.
  • Page 87: Setting Up And Using The Home Screen Applications

    Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
  • Page 88: Customizing The Home Screen

    Embedded Web Server, see “Accessing the Embedded Web Server” on page For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com. Click Software Solutions, and then select either of the following: • Scan to Network—This lets you find information about the Scan to Network application.
  • Page 89: Setting Up Forms And Favorites

    Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
  • Page 90: Exporting And Importing A Configuration

    Using MS810de Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
  • Page 91: Loading Paper And Specialty Media

    If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative. From the home screen, navigate to: >...
  • Page 92 Using MS810de • Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place.
  • Page 93 Using MS810de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 94 Using MS810de Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 95 Using MS810de Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing Two‑sided printing Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
  • Page 96 Using MS810de • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 97 Using MS810de • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 98 Using MS810de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 99 Using MS810de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 100 Using MS810de Loading A4‑, letter‑, legal‑, Oficio‑, and Folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 101 Using MS810de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 102 Using MS810de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 103 Using MS810de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 104 Using MS810de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 105 Using MS810de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 106 Using MS810de Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 107 Using MS810de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them.
  • Page 108 Using MS810de • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 109 Using MS810de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 110 Using MS810de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 111: Printing

    Using MS810de Touch Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 112: Printing A Document

    Using MS810de Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 113 Using MS810de Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 114 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 115 Using MS810de Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
  • Page 116: Printing A Font Sample List

    Using MS810de Touch Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 117: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 118: Configuring Supply Notifications From The Embedded Web Server

    Using MS810de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.
  • Page 119 Using MS810de Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 120 Using MS810de Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
  • Page 121 Using MS810de Select a setting. Use the factory default settings for all settings associated with Eco‑Mode. Notes: • Settings that were changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle.
  • Page 122 Using MS810de Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off.
  • Page 123 Using MS810de If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 124. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings.
  • Page 124 Using MS810de Type of memory Description Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex print jobs, as well as form data, and font data. Erase the content of any installed printer memory in the following circumstances: •...
  • Page 125 Using MS810de The printer will perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
  • Page 126 You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 127: Using Ms812De

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 128 Using MS812de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox •...
  • Page 129 Using MS812de The staple, hole punch finisher must not be combined with any other output options. • In a configuration with three optional finishers, the output expander and mailbox may be installed in any order. • In a configuration with two optional finishers: –...
  • Page 130: Understanding The Colors Of The Sleep Button And Indicator Lights

    Using MS812de Use the USB port Connect a USB Bluetooth adapter or a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 131 Using MS812de Touch Search Held Jobs Search current held jobs. Held Jobs Display all current held jobs. Forms and Favorites Access frequently used online forms. Eco‑Settings Adjust energy consumption, noise, toner and paper usage. Menus Access printer menus. Note: These menus are available only when the printer is in Ready state. Status message bar •...
  • Page 132 Using MS812de Touch Left arrow Scroll to the left. Right arrow Scroll to the right. Up arrow Scroll up. Down arrow Scroll down. Submit Submit changes made in the printer settings. Back Return to the previous screen. Home Return to the home screen.
  • Page 133: Other Touch-Screen Buttons

    Using MS812de Touch Tips Open a context-sensitive Help dialog on the printer control panel. Other touch-screen buttons Touch Accept Save settings. Cancel • Cancel an action or a selection. • Leave a screen and return to the previous screen without saving changes. Increase Select a higher value.
  • Page 134: Setting Up And Using The Home Screen Applications

    Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
  • Page 135 Embedded Web Server, see “Accessing the Embedded Web Server” on page For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com. Click Software Solutions, and then select either of the following: • Scan to Network—This lets you find information about the Scan to Network application.
  • Page 136 Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, visit http://support.lexmark.com. Quickly find and print frequently used online forms directly from the printer home screen.
  • Page 137 Using MS812de Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
  • Page 138: Loading Paper And Specialty Media

    If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative. From the home screen, navigate to: >...
  • Page 139 Using MS812de Loading the 250‑ or 550‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Notes: • When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly and then pull it out completely. •...
  • Page 140 Using MS812de Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 141 Using MS812de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 142 Using MS812de Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 143 Using MS812de • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 144 Using MS812de • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 145 Using MS812de • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 146 Using MS812de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 147 Using MS812de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 148 Using MS812de Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 149 Using MS812de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 150 Using MS812de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 151 Using MS812de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 152 Using MS812de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 153 Using MS812de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 154 Using MS812de Using the handle, pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 155 Using MS812de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them.
  • Page 156 Using MS812de • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 157 Using MS812de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 158 Using MS812de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 159: Printing

    Using MS812de Touch Submit. Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 160 Using MS812de Printing a document From the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary.
  • Page 161 Using MS812de Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 162 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 163 Using MS812de Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
  • Page 164 Using MS812de Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 165: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 166 Using MS812de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears in the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.
  • Page 167 Using MS812de Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 168 Using MS812de Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
  • Page 169 Using MS812de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode. Select a setting. Use the factory default settings for all settings associated with Eco‑Mode. Notes: •...
  • Page 170 Using MS812de Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off.
  • Page 171 Using MS812de Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.
  • Page 172 Using MS812de Erase the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. •...
  • Page 173 Using MS812de Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel Turn off the printer.
  • Page 174 You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 175: Paper And Specialty Media Guide

    The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
  • Page 176: Paper Guidelines

    • Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.
  • Page 177: Moisture Content

    Paper and specialty media guide Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m (16–47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m (16–36‑lb) grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, and may cause jams.
  • Page 178: Selecting Preprinted Forms And Letterhead

    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
  • Page 179: Storing Paper

    In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices. Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption.
  • Page 180: Supported Paper Sizes, Types, And Weights

    Paper and specialty media guide Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper types and weights supported by the printer The printer engine supports 60–176‑g/m (16–47‑lb) paper weights.
  • Page 181 Paper and specialty media guide Dimensions Standard or Optional Multipurpose Duplex Paper size optional 250‑ or 2100‑sheet tray feeder 550‑sheet tray JIS B5 182 x 257 mm (7.2 x 10.1 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.)
  • Page 182 Paper and specialty media guide Dimensions Standard or Optional Multipurpose Duplex Paper size optional 250‑ or 2100‑sheet tray feeder 550‑sheet tray Other Envelope 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) If your preferred default paper size cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu.
  • Page 183 Paper and specialty media guide Supported paper types and weights Paper type Paper weight 4‑bin mailbox Output expander Staple finisher Staple, hole punch and high‑capacity finisher output expander Plain Paper 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Card Stock 163 g/m (90 Ib index)
  • Page 184 Paper and specialty media guide Paper type Paper weight 4‑bin mailbox Output expander Staple finisher Staple, hole punch and high‑capacity finisher output expander Preprinted 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Colored Paper 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Light paper...
  • Page 185: Understanding The Printer Menus

    Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Stapler Test Standard USB Substitute Size Network Setup Page Parallel [x] Paper Texture Profiles List Serial [x]...
  • Page 186: Paper Menu

    Understanding the printer menus Paper menu Vinyl label is supported only in MS710 Series printer models. Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. MP Feeder •...
  • Page 187 Understanding the printer menus Tray [x] Type Specify the paper type loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
  • Page 188 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure to “Cassette” for MP Feeder Type Recycled to appear as a menu.
  • Page 189: Configure Mp Menu

    Understanding the printer menus Manual Envelope Size Specify the envelope size being manually loaded. 7 3/4 Envelope Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope...
  • Page 190: Paper Texture Menu

    Understanding the printer menus Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded in a specific tray. Smooth Notes: Normal...
  • Page 191: Paper Weight Menu

    Understanding the printer menus Preprinted Texture Specify the relative texture of the preprinted paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Colored Texture Specify the relative texture of the colored paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.
  • Page 192 Understanding the printer menus Labels Weight Specify the relative weight of the labels loaded. Light Note: Normal is the factory default setting. Normal Heavy Vinyl Labels Weight Specify the relative weight of the vinyl labels loaded. Light Note: Normal is the factory default setting. Normal Heavy Bond Weight...
  • Page 193: Paper Loading Menu

    Understanding the printer menus Custom [x] Weight Specify the relative weight of the custom paper loaded. Light Notes: Normal • Normal is the factory default setting. Heavy • The options appear only when the custom type is supported. Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type.
  • Page 194: Custom Types Menu

    Understanding the printer menus Heavy Loading Determine and set two-sided printing for all print jobs with Heavy as the paper type. Duplex Rough/Cotton Loading Determine and set two-sided printing for all print jobs with Rough or Cotton as the paper type. Duplex Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x]...
  • Page 195: Custom Bin Names Menu

    Understanding the printer menus Custom Bin Names menu Note: This menu appears only in touch‑screen printer models. Standard Bin Specify a custom name for the standard bin. Bin [x] Specify a custom name for Bin [x]. Universal Setup menu Units of Measure Identify the units of measure.
  • Page 196: Bin Setup Menu

    Understanding the printer menus Bin Setup menu Output Bin Specify the default bin. Standard Bin Notes: Bin [x] • If multiple bins are assigned the same name, then the name appears only once in the menu. • Standard Bin is the factory default setting. Configure Bins Specify configuration options for bins.
  • Page 197: Reports Menu

    Understanding the printer menus Assign Type/Bin Select a bin for each supported paper type. Plain Paper Bin For each type, select the following options: Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin [x] Labels Bin Notes: Vinyl Labels Bin •...
  • Page 198: Network/Ports Menu

    Understanding the printer menus Profiles List Print a list of profiles stored in the printer. Note: This menu item appears only when LDSS is enabled. Print Fonts Print a report of all the fonts available for the printer language currently set in the printer.
  • Page 199 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
  • Page 200: Network Card Menu

    Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: •...
  • Page 201 Understanding the printer menus IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
  • Page 202: Ipv6 Menu

    Understanding the printer menus IPv6 menu To access the menu, navigate to any of the following: • Network/Ports menu > Standard Network > Standard Network Setup >IPv6 • Network/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Enable IPv6 Enable IPv6 in the printer.
  • Page 203: Appletalk Menu

    Understanding the printer menus Network Mode Specify the network mode. BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc configures wireless connection directly between the printer and a computer.
  • Page 204: Standard Usb Menu

    Understanding the printer menus Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 205 Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
  • Page 206 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 207 Understanding the printer menus Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Honor Init Determine if the printer honors printer hardware initialization requests from the computer.
  • Page 208 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 209 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
  • Page 210: Smtp Setup Menu

    Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
  • Page 211: Security Menu

    Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
  • Page 212: Miscellaneous Security Settings Menu

    Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Note: This menu appears only in touch‑screen printer models. Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
  • Page 213: Erase Temporary Data Files Menu

    Understanding the printer menus Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer RAM or printer hard disk, then the expiration time for those print 24 hours...
  • Page 214: Security Audit Log Menu

    Understanding the printer menus Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes: • “Single pass” is the factory default setting. •...
  • Page 215: Settings Menu

    Understanding the printer menus Time Zone Select the time zone. [list of time zones] Note: GMT is the factory default setting. Automatically observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting.
  • Page 216 Understanding the printer menus Show Supply Estimates Get an estimate on the status of supplies. Show estimates Notes: Do not show estimates • Show estimates displays the estimated supply status in pages on the control panel, printer Web page, and on the Menu Settings and the Device Statistics reports.
  • Page 217 Understanding the printer menus Keyboard Specify a language and custom key information for the control panel keyboard. The additional tabs enable access to accent marks Keyboard Type and symbols from the keypad on the control panel. English Francais Notes: Francais Canadien •...
  • Page 218 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the control panel. Left side For the Left side and Right side options, select from the following Right side options: None IP Address Hostname Contact Name Location...
  • Page 219 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Paper Jam Select from the following options: Load Paper Display Service Errors Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
  • Page 220 Understanding the printer menus Time Format Format the printer time. 12 hour A.M./P.M. Note: This menu appears only in touch‑screen printer models. 24 hour clock Screen Brightness Specify the brightness of the display. 20–100 Notes: • This menu appears only in touch‑screen printer models. •...
  • Page 221 Understanding the printer menus Location Specify the location of the printer. Notes: • This menu appears only in touch‑screen printer models. • The location will be stored on the Embedded Web Server. Alarms Set an alarm to sound when the printer requires user intervention. Alarm Control For each alarm type, select from the following options: Cartridge Alarm...
  • Page 222 Understanding the printer menus Timeouts Set the amount of time the printer waits before it enters Hibernate mode. Hibernate Timeout Disabled Notes: 20 minutes • When the Hibernate Timeout timer expires, the printer uses 1 hour Ethernet connection to check the value of Hibernate 2 hours Timeout on Connection.
  • Page 223 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 sec Notes: •...
  • Page 224 Understanding the printer menus Print Recovery Let the printer successfully print a page that may not have printed otherwise. Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
  • Page 225: Flash Drive Menu

    Understanding the printer menus Export Configuration Package Export the printer configuration package to a flash drive. Export Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Flash Drive Menu Print Settings menu Copies Specify a default number of copies for each print job.
  • Page 226 Understanding the printer menus Hole Punch Mode Specify the number of holes to be made on the prints. 2 holes Notes: 3 holes • “3 holes” is the U.S. factory default setting. “4 holes” is the international 4 holes factory default setting. •...
  • Page 227: Print Settings

    Understanding the printer menus Separator Sheets Specify if blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
  • Page 228 Understanding the printer menus Job Waiting Specify that print jobs be removed from the print queue when they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information or options, or both are obtained, the stored jobs print.
  • Page 229: Finishing Menu

    Understanding the printer menus Print All Order Specify the order in which held and confidential jobs are printed when Print All is selected. Alphabetical Oldest First Note: Alphabetical is the factory default setting. Newest First Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided...
  • Page 230 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
  • Page 231 Understanding the printer menus Staple Job Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu appears only when a supported staple finisher is installed. Run Stapler Test Print a report that confirms that the staple finisher is functioning properly. Note: This menu appears only when a supported staple finisher is installed.
  • Page 232: Quality Menu

    Understanding the printer menus Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
  • Page 233 Understanding the printer menus Job Accounting Utilities Print and delete log files or export them to a flash drive. Accounting Log Frequency Set how often a log file is created. Daily Note: Monthly is the factory default setting. Weekly Monthly Log Action at End of Frequency Set how the printer responds when the frequency threshold expires.
  • Page 234: Utilities Menu

    Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are stored in the printer hard Not Restored disk. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
  • Page 235: Postscript Menu

    Understanding the printer menus PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting. Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error...
  • Page 236 Understanding the printer menus Font Name Identify a specific font and the option where it is stored. Courier 10 Note: Courier 10 is the factory default setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.
  • Page 237 Understanding the printer menus PCL Emulation Settings Set the printer to print on A4‑size paper. A4 Width Notes: 198 mm • “198 mm” is the factory default setting. 203 mm • The 203‑mm setting sets the width of the page to allow printing of eighty 10‑pitch characters.
  • Page 238: Ppds Menu

    Understanding the printer menus Tray Renumber Restore all tray and feeder assignments to the factory default settings. Restore Defaults PPDS menu Menu item Description Orientation Sets the orientation of the text and graphics on the page Portrait Notes: Landscape • Portrait is the factory default setting.
  • Page 239 Understanding the printer menus Menu item Description Tray 1 Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray 2 Notes: • Off is the factory default setting. •...
  • Page 240: Html Menu

    Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
  • Page 241: Help Menu

    Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.
  • Page 242 Understanding the printer menus Menu item Description Menu Map Provides a list of the control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide...
  • Page 243: Saving Money And The Environment

    Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
  • Page 244: Recycling

    Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
  • Page 245: Recycling Lexmark Packaging

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 246: Maintaining The Printer

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
  • Page 247: Ordering An Imaging Unit

    525H Extra High Yield Toner Cartridge 525X* * This toner cartridge is supported only in MS811n, MS811dn, MS812dn, and MS812de printer models. For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide High Yield Toner Cartridge...
  • Page 248: Ordering Staple Cartridges

    • For more information on replacing the maintenance kit, see the instruction sheet that came with the supply. Lexmark Return Program fuser maintenance kits and part numbers for MS810, MS811, and MS812 Fuser maintenance kit type Part number...
  • Page 249: Storing Supplies

    Maintaining the printer Fuser maintenance kit type Part number Type 07 40X8427 Type 08 40X8428 Type 09 40X8429 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
  • Page 250 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 251: Replacing The Imaging Unit

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
  • Page 252 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer. Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 253 Maintaining the printer Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 254 Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing a staple cartridge Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher.
  • Page 255: Cleaning Printer Parts

    Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. Push the staple cartridge into the finisher until it clicks into place.
  • Page 256: Emptying The Hole Punch Box

    Maintaining the printer Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer. Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to the exterior of the printer. Make sure all areas of the printer are dry before sending a new print job. Emptying the hole punch box Pull out the hole punch box.
  • Page 257: Moving The Printer

    Maintaining the printer Insert the emptied hole punch box back into the finisher until it clicks into place. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:...
  • Page 258 Maintaining the printer • If the printer does not have a caster base but is configured with optional trays, then remove the trays. Note: Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place. •...
  • Page 259: Moving The Printer To Another Location

    Maintaining the printer Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: •...
  • Page 260: Clearing Jams

    Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid paper jams. If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
  • Page 261 Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
  • Page 262: Understanding Jam Messages And Locations

    Clearing jams • If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back. Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper •...
  • Page 263 Clearing jams Jam location Printer message What to do Staple finisher [x]‑page jam, remove paper, open Remove paper from the stapler bin, open the stapler stapler door. Leave paper in bin. [455– door, then remove the staple cartridge, and then 457] remove the jammed staples.
  • Page 264: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]

    Clearing jams Jam location Printer message What to do Upper door and rear [x]‑page jam, open upper and lower Open the rear door of the printer and the rear duplex duplex area rear door. [231–234] area, and then remove the jammed paper. Mailbox [x]‑page jam, remove paper, open Open the rear door of the mailbox, and then remove...
  • Page 265 Clearing jams Place the cartridge aside. Lift the green handle, and then pull the imaging unit out of the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 266: [X]-Page Jam, Open Upper Rear Door. [202]

    Clearing jams Insert the cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. • Make sure the cartridge is fully pushed in. Close the multipurpose feeder door and the front cover.
  • Page 267: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]

    Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door. Do either of the following to clear the message and continue printing: •...
  • Page 268 Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door.
  • Page 269 Clearing jams Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. Insert the standard tray.
  • Page 270: [X]-Page Jam, Remove Standard Bin Jam. [203]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove standard bin jam. [203] Firmly grasp the jammed paper on each side, and then gently pull it out.
  • Page 271: [X]-Page Jam, Open Tray [X]. [24X]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open tray [x].
  • Page 272: [X]-Page Jam, Clear Manual Feeder. [250]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, clear manual feeder.
  • Page 273: [X]-Page Jam, Remove Paper, Open Stapler Door. Leave Paper In Bin. [455-457]

    Clearing jams Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Slide the paper guide until it lightly rests against the edge of the paper. Do either of the following to clear the message and continue printing: •...
  • Page 274 Clearing jams Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
  • Page 275 Clearing jams Press down the staple guard until it clicks into place. Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
  • Page 276 Clearing jams Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done.
  • Page 277: [X]-Page Jam, Remove Paper, Open Finisher Rear Door. Leave Paper In Bin. [451]

    Clearing jams [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] Open the rear staple finisher door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the staple finisher door.
  • Page 278: [X]-Page Jam, Remove Paper, Open Expander Rear Door. Leave Paper In Bin. [41Y.xx]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove paper, open expander rear door. Leave paper in bin.
  • Page 279 Clearing jams Close the rear output expander door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
  • Page 280: [X]-Page Jam, Remove Paper, Open Mailbox Rear Door. Leave Paper In Bin. [43Y.xx]

    Clearing jams [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [43y.xx] Open the rear mailbox door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear mailbox door.
  • Page 281 Clearing jams If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Do either of the following to clear the message and continue printing: •...
  • Page 282: Troubleshooting

    Troubleshooting Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing.
  • Page 283: Close Door Or Insert Cartridge

    Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
  • Page 284 Troubleshooting Close rear door Close the rear door of the printer. Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm.
  • Page 285: Empty The Hole Punch Box

    Troubleshooting • Install a hard disk with higher capacity. Empty the hole punch box Try one or more of the following: • Empty the hole punch box. • Select Continue on the printer control panel to clear the message and continue printing. •...
  • Page 286: Insert Staple Cartridge

    Troubleshooting Incompatible tray [x] [59] Try one or more of the following: • Remove the specified tray. • From the printer control panel, select Continue to clear the message and continue printing without using the specified tray. For non-touch-screen printer models, press to confirm.
  • Page 287 Troubleshooting Install bin [x] Try one or more of the following: • Install the specified bin: Turn off the printer. Unplug the power cord from the electrical outlet. Install the specified bin. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
  • Page 288: Load Staples

    Troubleshooting Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. • Delete other held jobs to free up additional printer memory. Insufficient memory to collate job [37] Try one or more of the following: •...
  • Page 289 Troubleshooting Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm.
  • Page 290 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
  • Page 291 Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
  • Page 292 Troubleshooting PPDS font error [50] Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. • If the printer cannot find the requested font, then from the printer control panel, navigate to: PPDS menu >...
  • Page 293 Troubleshooting Remove the specified bin. Contact customer support. • Select Continue on the printer control panel to clear the message and print without using the specified bin. For non-touch-screen printer models, press to confirm. Reattach bins [x] – [y] Try one or more of the following: •...
  • Page 294: Remove Paper From All Bins

    Troubleshooting Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the “Replacing supplies” section of the User’s Guide. •...
  • Page 295 Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
  • Page 296: Restore Held Jobs

    Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported fuser [32.xy] Remove the fuser, and then install a supported one. For more information, see the instruction sheet that came with the part.
  • Page 297: Some Held Jobs Were Not Restored

    • Turn off the printer and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm.
  • Page 298: Unsupported Disk

    Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Too many flash options installed [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra flash memory. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
  • Page 299: Solving Printer Problems

    Troubleshooting Unsupported option in slot [x] [55] Turn off the printer. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
  • Page 300 Troubleshooting Action Step 3 Go to step 4. Plug one end of the power cord into the Check if one end of the power cord is plugged into the printer and the printer and the other to other to a properly grounded electrical outlet. a properly grounded electrical outlet.
  • Page 301: Printing Problems

    Troubleshooting Action Step 10 Go to step 11. Use correct printer driver settings. Check if you have selected the correct port settings in the printer driver. Are the port settings correct? Step 11 Go to step 12. Install the correct printer driver.
  • Page 302 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Do one or more of the following: • Delete the print job, and then resend it. • If you are printing PDF files, then generate a new file, and then print it again.
  • Page 303: Incorrect Characters Print

    Troubleshooting Action Step 3 Go to step 4. The problem is solved. Check for an error message on the display. Clear the message. Does the error message still appear? Step 4 Go to step 5. The problem is solved. Check if the flash drive is supported. For more information on tested and approved USB flash drives, see “Supported flash drives and file types”...
  • Page 304: Large Jobs Do Not Collate

    Troubleshooting Action Step 2 The problem is solved. Go to step 3. From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 The problem is solved.
  • Page 305: Print Job Takes Longer Than Expected

    Troubleshooting Multiple‑language PDF files do not print Action Step 1 The problem is solved. Go to step 2. Check if the print options for the PDF output are set to embed all fonts. Generate a new PDF file, and then resend the print job. Do the files print? Step 2 The problem is solved.
  • Page 306: Print Jobs Do Not Print

    Troubleshooting Action Step 5 The problem is solved. Contact customer support. Install additional printer memory, and then resend the print job. Did the job print? Print jobs do not print Action Step 1 The problem is solved. Go to step 2. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer.
  • Page 307: Tray Linking Does Not Work

    Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
  • Page 308: Unexpected Page Breaks Occur

    Troubleshooting Action Step 1 The problem is solved. Go to step 2. Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
  • Page 309: Hardware And Internal Option Problems

    Troubleshooting Hardware and internal option problems 2100-sheet tray problems Action Step 1 The problem is solved. Go to step 2. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. •...
  • Page 310: Internal Print Server Does Not Operate Correctly

    Troubleshooting Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3.
  • Page 311: Internal Solutions Port Does Not Operate Correctly

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to the internal print server. Does the internal print server operate correctly? Internal Solutions Port does not operate correctly Action Step 1...
  • Page 312 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Turn off the printer, then wait about 10 seconds, and then turn the printer back on. Resend the print job. Is the tray working? Step 3 Go to step 4. Reinstall the tray.
  • Page 313: Paper Feed Problems

    Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is solved. Contact customer Turn on jam recovery. support. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery Select On or Auto. Depending on your printer model, press or touch Submit.
  • Page 314: Print Quality Problems

    Troubleshooting Paper jam message remains after jam is cleared Action Contact customer The problem is solved. Do either of the following: support. • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
  • Page 315 Troubleshooting Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job.
  • Page 316: Gray Background On Prints

    Troubleshooting Compressed images appear on prints Note: Printing on letter-size paper using a 220-volt fuser compresses images. Action Step 1 The problem is solved. Go to step 2. Make sure the size of the paper loaded in the tray matches the fuser type.
  • Page 317 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Reinstall the imaging unit and the toner cartridge. Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.
  • Page 318 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 319: Paper Curl

    Troubleshooting Action Step 3 The problem is solved. Contact customer support. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Are the margins correct? Paper curl Action Step 1 Go to step 2.
  • Page 320: Print Irregularities

    Troubleshooting Print irregularities Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job.
  • Page 321: Print Is Too Dark

    Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
  • Page 322: Print Is Too Light

    Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
  • Page 323: Printer Is Printing Blank Pages

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
  • Page 324: Printer Is Printing Solid Black Pages

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
  • Page 325: Repeating Defects Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 326: Shadow Images Appear On Prints

    Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
  • Page 327: Streaked Horizontal Lines Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
  • Page 328: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 329 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
  • Page 330: Toner Rubs Off

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Replace the imaging unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2.
  • Page 331: Transparency Print Quality Is Poor

    Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
  • Page 332 Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Resend the print job. Do vertical voids appear on prints? Step 3 Go to step 4.
  • Page 333: Solving Home Screen Application Problems

    Troubleshooting Solving home screen application problems This troubleshooting step applies only to touch-screen printer models. An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
  • Page 334: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
  • Page 335: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 336 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 337: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 338: Energy Star

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
  • Page 339: Power Consumption

    Notices DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza.
  • Page 340 Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type/LEX-M01-005; FCC ID: IYLLEXM01005; Industry Canada IC: 2376A-M01005...
  • Page 341 This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”...
  • Page 342: Limited Warranty

    Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 343: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 344: Industry Canada Compliance Statement

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 345: Regulatory Notices For Wireless Products

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 346 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 347 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 348 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 349 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 350 Notices Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
  • Page 351 Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 352 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 353: Index

    Index Index administrator settings checking an unresponsive Numerics Embedded Web printer 299 2100‑sheet tray Server 71, 117, 165 checking status of parts and loading 51, 98, 146 AppleTalk menu 203 supplies 73, 120, 168 550‑sheet tray applications checking the status of parts and installing 29 home screen 88, 135 supplies 73, 120, 168...
  • Page 354 Index configuring supply device and network settings Embedded Web Server — Security: notifications 118, 166 information Administrator's Guide configuring supply notifications erasing 124, 172 where to find 71, 117, 165 from the Embedded Web Server 71 directory list Embedded Web Server — Security: connecting to a wireless network printing 70, 117, 165 Administrator’s Guide...
  • Page 355 Index factory defaults, restoring 76 finding information 88, 135 Insufficient memory, some held FCC notices 343, 345, 348, 349 home screen buttons jobs will not be restored [37] 288 finding more information about the understanding 84, 130 internal options 11 printer 7 HTML menu 240 internal print server...
  • Page 356 Index Load [paper source] with [paper menu settings Wireless 202 size] [paper orientation] 289 loading on multiple XPS 234 Load [paper source] with [paper printers 72, 119, 167 Miscellaneous menu 212 type] [paper size] [paper menu settings page mobile device orientation] 289 printing 73, 119, 167 printing from 67, 114, 162...
  • Page 357 Embedded uneven print density 331 characteristics 176 Web Server 73, 120, 168 white streaks 331 letterhead 178 using genuine Lexmark 246 Print Settings menu 225 preprinted forms 178 parts and supplies, status of print troubleshooting recycled 178...
  • Page 358 Index printer control panel, virtual Change [paper source] to [custom Insufficient memory, some held display string] load [orientation] 282 jobs will not be restored using the Embedded Web Change [paper source] to [custom [37] 288 Server 117 type name] load Load [paper source] with [custom printer hard disk [orientation] 282...
  • Page 359 178, 243 pages remain [88.xy] 295 printer security recycling Replace cartridge, printer region information on 80, 126, 174 Lexmark packaging 245 mismatch [42.xy] 295 printer setup Lexmark products 244 Replace imaging unit, 0 estimated verifying 39 toner cartridges 245 pages remain [84.xy] 295...
  • Page 360 Index replacing a staple cartridge 254 Sleep Mode using genuine Lexmark 246 replacing supplies adjusting 122 using recycled paper 243 staple cartridge 254 Sleep mode supplies, ordering replacing the toner adjusting 75, 170 imaging unit 247 cartridge 249, 251 SMTP Setup menu 210...
  • Page 361 Index checking an unresponsive streaked vertical lines 328 using the touch‑screen printer 299 toner fog or background shading buttons 86, 131 contacting customer support 334 appears on prints 329 Utilities menu 234 solving basic printer toner rubs off 330 problems 299 toner specks appear on prints 330 troubleshooting, display transparency print quality is...

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