Troubleshooting Windows 2000 Modem Connect - Orban OPTIMOD-FM 5500 Operation Manual

5-10
TROUBLESHOOTING

Troubleshooting Windows 2000 Modem Connect:

you already set this speed when you configured your PC ports, you
shouldn't have this problem.
The 5500 communicates at 115200 bps. COM ports on some older PCs are
incapable of communications at this rate and may not work reliably.
Most newer PCs use 16550-compatible UARTS, which support the 115200
bps rate.
If you do see this warning message, you can reset the Maximum BPS
Speed by accessing P
a) Click S > P
TART
D - C
IAL UP ONNECTIONS
b) Right click the name of your connection and access "P
c) Go to the "G
d) Set the M
AXIMUM
e) Select OK and try your connection again.
T) If you see: "Error 619: The specified port is not connected."
Make sure the I
NTERFACE
a) On the 5500, go to S
b) Set PC C
ONNECT
c) Try your connection again.
If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
A) Click "Start > Programs > Accessories > Communications > Network and
Dialup Connections" to bring up the Network Connections screen.
B) In the "Network Connections" window, right-click "Optimod 5500 - Modem"
and choose "Properties."
C) The "Properties" window opens for "Optimod 5500 – Modem".
D) Click the "Properties" button.
E) Select the "General" tab and make sure that "Connect Using" displays the
correct modem and port.
F) Click the "Configure..." button.
G) Set the "Maximum Speed (bps) to 115200.
H) Check the "Enable hardware flow control," make sure all other hardware fea-
tures are unchecked. Then click "OK."
I) Click the "Networking" tab on the "Properties" window.
for the connection:
ROPERTIES
> A
ROGRAMS CCESSORIES
.
" and select the "C
ENERALS TAB
S ( ) to 115200.
PEED BPS
on the 5500 is correct:
T
YPE
> N
ETUP ETWORK
to D .
IRECT
ORBAN MODEL 5500
> C
OMMUNICATIONS
ROPERTIES
" button.
ONFIGURE
& R > P C
EMOTE C ONNEC
> N
ETWORK AND
."
.