Troubleshooting Windows 2000 Modem Connect - Orban OPTIMOD 6300 Operating Manual

5-8
TROUBLESHOOTING

Troubleshooting Windows 2000 Modem Connect:

K) In the "Advanced TCP/IP Settings" select the "General" Tab; make sure that
no check boxes are checked.
L) In the "Advanced TCP/IP Settings" select the "DNS" Tab.
M) In the "Advanced TCP/IP Settings" select the "WINS" Tab.
N) Click "OK" to dismiss the "Advanced TCP/IP Settings" window.
O) Click "OK" to dismiss the "Internet Protocol (TCP/IP) Properties" window.
P) Click "OK" to dismiss the window whose name is your new connection.
Q) Click "Cancel" to dismiss the "Connect [nnnn]" dialog box
R) Restart your computer. (This resets the serial port and reduces the likelihood
that you will encounter problems connecting to the 6300.)
S) If you see: "Error 777: The connection failed because the modem (or other
connecting device) on the remote computer is out of order":
The "remote computer" is actually the 6300 and it is not out of order;
you just need to set the Maximum Speed (Bits per second) to 115200. If
you already set this speed when you configured your PC ports, you
shouldn't have this problem.
The 6300 communicates at 115200 bps. COM ports on some older PCs are
incapable of communications at this rate and may not work reliably.
Most newer PCs use 16550-compatible UARTS, which support the 115200
bps rate.
If you do see this warning message, you can reset the Maximum BPS
Speed by accessing P
a) Click S
/ P
TART
C
UP ONNECTIONS
b) Right click the name of your connection and access "Properties."
c) Go to the "Generals" tab and select the "Configure" button.
d) Set the M
AXIMUM
e) Select OK and try your connection again.
T) If you see: "Error 619: The specified port is not connected."
Make sure the I
NTERFACE
a) On the 6300, go to S
b) Set PC C
ONNECT
c) Try your connection again.
If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
for the connection:
ROPERTIES
/ A
ROGRAMS CCESSORIES
.
S ( ) to 115200.
PEED BPS
on the 6300 is correct:
T
YPE
> N
ETUP ETWORK
to D .
IRECT
ORBAN MODEL 6300
/ C / N
OMMUNICATIONS ETWORK AND
& R > P C
EMOTE C ONNEC
D -
IAL
.