Os-Specific Troubleshooting Advice; Troubleshooting Windows 2000 Direct Connect - Orban OPTIMOD-FM 5500 Operation Manual

OPTIMOD-FM DIGITAL

OS-Specific Troubleshooting Advice

Troubleshooting Windows 2000 Direct Connect:

If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
A) Click "Start > Programs > Accessories > Communications > Network and
Dialup Connections" to bring up the Network Connections screen.
B) In the "Network Connections" window, right-click "Optimod 5500 - Direct"
and choose "Properties."
C) The "Properties" window opens for "Optimod 5500 - Direct
D) Click the "Networking" tab.
E) Set "Type of dial-up server I am calling" to "PPP: Windows 95/98/NT4/2000,
Internet."
F) Select the "Settings" button and make sure all PPP settings are unchecked.
Then click "OK."
G) In "Components checked are used by this connection," uncheck all except for
"Internet Protocol (TCP/IP)."
H) Select "Internet Protocol (TCP/IP)" and then click the "Properties" button. The
"Internet Protocol (TCP/IP) Properties" window opens.
I) Choose "Obtain an IP address automatically" and "Obtain DNS server address
automatically"
J) Click the "Advanced..." button on the "Internet Protocol (TCP/IP)" Window.
K) In the "Advanced TCP/IP Settings" select the "General" Tab; make sure that
no check boxes are checked.
L) In the "Advanced TCP/IP Settings" select the "DNS" Tab.
M) In the "Advanced TCP/IP Settings" select the "WINS" Tab.
N) Click "OK" to dismiss the "Advanced TCP/IP Settings" window.
O) Click "OK" to dismiss the "Internet Protocol (TCP/IP) Properties" window.
P) Click "OK" to dismiss the window whose name is your new connection.
Q) Click "Cancel" to dismiss the "Connect [nnnn]" dialog box
R) Restart your computer. (This resets the serial port and reduces the likelihood
that you will encounter problems connecting to the 5500.)
S) If you see: "Error 777: The connection failed because the modem (or other
connecting device) on the remote computer is out of order":
The "remote computer" is actually the 5500 and it is not out of order;
you just need to set the Maximum Speed (Bits per second) to 115200. If
TROUBLESHOOTING
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